247.ai Overview

247ai offers AI customer service solutions using chatbots to personalize customer experiences. Learn more about [24]7.ai solutions for enhanced customer interactions.

Use Cases

Customers recommend Engagement Management, Measuring Customer Satisfaction, Advertisement, as the business use cases that they have been most satisfied with while using 247.ai.

Other use cases:

  • Helpdesk Management
  • Measuring Net Promoter Score
  • Digital Marketing
  • Lifetime Value Management
  • Call Recording
  • Proposal & Quote Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using 247.ai.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Build Brand Awareness
  • Increase Average Basket Value
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

247.ai Use-Cases and Business Priorities: Customer Satisfaction Data

247.ai works with different mediums / channels such as Chat, Phone Calls, and Mobile,

247.ai's features include Personalization, Bot, Recording, etc.

Reviews

"...The world s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. ...." Peer review

247.ai, Helpshift, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on 247.ai Use Cases

What solutions does 247.ai provide for Engagement Management?

How can 247.ai enhance your Measuring Customer Satisfaction process?

How efficiently Does 247.ai manage your Helpdesk Management?

39+ more Business Use Cases

57 buyers and buying teams have used Cuspera to assess how well 247.ai solved their Chatbot needs. Cuspera uses 1151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
247.ai case study
NA
CASE STUDY A leading American mobile-first bank

From Frustration to Loyalty: How a Digital Bank Reduced Complaints by 63% with the 'Head Over Heels' Program

Read More
247.ai case study
NA
CASE STUDY Leading US-based food and beverage manufacturer

Food and Beverage Leader Grabs Back-to-School Market Share with [24]7.ai Target Personalized Ads

Read More
247.ai case study
Financial Services
Financial Services
CASE STUDY Leading Financial Services Company

Improved IVR system resolution by 27%, saving nearly $1 billion over ten years for a major US bank.

Read More

Frequently Asked Questions(FAQ)

for 247.ai

What is 247.ai used for?

247.ai is a Chatbot Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Measuring Customer Satisfaction and Advertisement .

What are the top features of 247.ai?

Personalization, bot and Recording are some of the top features of 247.ai.

Where is 247.ai located?

247.ai is headquartered at San Jose, California.
lightning

Peers used 247.ai for engagement management and measuring customer satisfaction

247.ai Competitors

247.ai Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (162)
Analytics

4.56/5 ★

Read Reviews (105)
Custom Reports

4.53/5 ★

Read Reviews (72)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (162)
Analytics

4.56/5 ★

Read Reviews (105)
Custom Reports

4.53/5 ★

Read Reviews (72)

Software Failure Risk Guidance

?

for 247.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for 247.ai

[24]7.ai, Inc. Profile

Company Name

[24]7.ai, Inc.

Company Website

//247.ai

HQ Location

San Jose, California

Social