247.ai Overview

This is a summary of the comprehensive capabilities and benefits of 247.ai based on over 1151 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

247.ai, Helpshift, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if 247.ai is right for your needs? Our Cuspera AI engine can evaluate how 247.ai fits your specific business needs, industry, and context. Get your personalized assessment report today.

247.ai supports business activities such as:

  • Engagement Management
  • Measuring Customer Satisfaction
  • Advertisement
  • Helpdesk Management
  • Measuring Net Promoter Score

247.ai can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Build Brand Awareness, etc. It can help manage these activities if you use Chat Phone Calls and Mobile for these needs. As a solution, 247.ai's capabilities include Personalization, Bot, Recording, etc.

Reviews

"...Understand how customers interact across touchpoints...." Customer Journey Analytics: Optimize Omnichannel Experiences

Cuspera Reviews

57 buyers and buying teams have used Cuspera to assess how well 247.ai solved their Chatbot needs. Cuspera uses 1151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using 247.ai.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Build Brand Awareness
  • Increase Average Basket Value
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Measuring Customer Satisfaction , Advertisement , as the business use cases that they have been most satisfied while using 247.ai.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.84/5

Read Reviews (104)

"...Understand how customers interact across touchpoints...." Customer Journey Analytics: Optimize Omnichannel Experiences
engaging and following up

4.83/5

Read Reviews (60)

"...Consolidated view of customer engagement. ..."
Measuring Customer Satisfaction with Chat and Phone Calls

4.75/5

Read Reviews (28)

"...Boost CSAT with Frictionless Experiences...." Customer engagement solutions that deliver interactions...
Advertisement with Mobile

4.22/5

Read Reviews (12)

"...Optimize digital marketing spend and reduce customer acquisition costs with AI-powered targeting, dynamic personalization,and bidding for web, digital, and mobile advertising...." Customer engagement solutions that deliver interactions...
PEER EXPERIENCES
Engagement Management

4.84/5

Read Reviews (104)

"...Understand how customers interact across touchpoints...." Customer Journey Analytics: Optimize Omnichannel Experiences
engaging and following up

4.84/5

Read Reviews (60)

Measuring Customer Satisfaction with Chat and Phone Calls

4.75/5

Read Reviews (28)

"...Boost CSAT with Frictionless Experiences...." Customer engagement solutions that deliver interactions...
Advertisement with Mobile

4.22/5

Read Reviews (12)

"...Optimize digital marketing spend and reduce customer acquisition costs with AI-powered targeting, dynamic personalization,and bidding for web, digital, and mobile advertising...." Customer engagement solutions that deliver interactions...

39+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1151 insights from peers and experts to help you assess how these 247.ai use cases fit your Chatbot needs.

Frequently Asked Questions(FAQ)

for 247.ai

What is 247.ai used for?

247.ai is a Chatbot Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Measuring Customer Satisfaction and Advertisement .

What are the top features of 247.ai?

Personalization, bot and Recording are some of the top features of 247.ai.

Where is 247.ai located?

247.ai is headquartered at San Jose, California.

Peers used 247.ai to Enhance customer relationships and Increase sales & revenue

247.ai Alternatives

Peer and Expert Opinion on Features

for 247.ai

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.61/5

Read Reviews (81)
bot

4.48/5

Read Reviews (23)
Recording

4.21/5

Read Reviews (10)
Micro customer segmenting

4.26/5

Read Reviews (6)
SEM

3.93/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

4.61/5

Read Reviews (81)
bot

4.48/5

Read Reviews (23)
Recording

4.21/5

Read Reviews (10)
Micro customer segmenting

4.26/5

Read Reviews (6)
SEM

3.93/5

Read Reviews (5)

IT and Other Capabilities

for 247.ai

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5

Read Reviews (33)
Data Export

4.48/5

Read Reviews (39)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5

Read Reviews (33)
Data Export

4.48/5

Read Reviews (39)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (153)
Chat Support

4.38/5

Read Reviews (16)
Phone Support

4.34/5

Read Reviews (12)
Email Support

4.24/5

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.55/5

Read Reviews (153)
Chat Support

4.38/5

Read Reviews (16)
Phone Support

4.34/5

Read Reviews (12)
Email Support

4.24/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.52/5

Read Reviews (162)
Analytics

4.56/5

Read Reviews (105)
Custom Reports

4.53/5

Read Reviews (72)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.52/5

Read Reviews (162)
Analytics

4.56/5

Read Reviews (105)
Custom Reports

4.53/5

Read Reviews (72)

Software Failure Risk Guidance

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for 247.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for 247.ai

Vendor Profile Details

Company Name

[24]7.ai

Company Website

https://www.247.ai/

HQ Location

San Jose, California

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