247.ai Overview

247ai offers AI customer service solutions using chatbots to personalize customer experiences. Learn more about [24]7.ai solutions for enhanced customer interactions.

Use Cases

Customers recommend Engagement Management, Measuring Customer Satisfaction, Advertisement, as the business use cases that they have been most satisfied with while using 247.ai.

Other use cases:

  • Helpdesk Management
  • Measuring Net Promoter Score
  • Digital Marketing
  • Lifetime Value Management
  • Call Recording
  • Proposal & Quote Management
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using 247.ai.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Build Brand Awareness
  • Increase Average Basket Value
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
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247.ai Use-Cases and Business Priorities: Customer Satisfaction Data

247.ai works with different mediums / channels such as Chat, Phone Calls, and Mobile,

247.ai's features include Personalization, Bot, Recording, etc.

Reviews

"...The world s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. ...." Peer review

247.ai, Helpshift, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on 247.ai Use Cases

What makes 247.ai ideal for Engagement Management?

The platform provides a comprehensive approach to customer engagement, using chatbots and virtual agents to manage interactions across various channels. This technology analyzes customer intent, enabling businesses to understand customer needs and provide tailored solutions. It also enhances agent effectiveness by automating routine tasks and providing insights from customer conversations.
"...Proactive Outreach to Improve Customer Engagement Increase Incremental Revenues ..." [24]7 Utilities

What solutions does 247.ai provide for Measuring Customer Satisfaction?

The technology enhances customer satisfaction by providing a more efficient and personalized experience. It uses artificial intelligence to understand customer intent and deliver appropriate responses. This technology helps improve self-service options, chat efficiency, and overall customer interaction quality.
"...Reduce Costs Plus Boost Sales Conversion and CSAT up to 30% AI-powered chat driven by customer intent goes where your customers are on any channel or device. ..." [24]7 Chat

How can 247.ai optimize your Advertisement Workflow?

How efficiently Does 247.ai manage your Helpdesk Management?

39+ more Business Use Cases

57 buyers and buying teams have used Cuspera to assess how well 247.ai solved their Chatbot needs. Cuspera uses 1151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Frequently Asked Questions(FAQ)

for 247.ai

What is 247.ai used for?

247.ai is a Chatbot Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Measuring Customer Satisfaction and Advertisement .

What are the top features of 247.ai?

Personalization, bot and Recording are some of the top features of 247.ai.

Where is 247.ai located?

247.ai is headquartered at San Jose, California.
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Peers used 247.ai for engagement management and measuring customer satisfaction

247.ai Competitors

247.ai Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (162)
Analytics

4.56/5 ★

Read Reviews (105)
Custom Reports

4.53/5 ★

Read Reviews (72)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (162)
Analytics

4.56/5 ★

Read Reviews (105)
Custom Reports

4.53/5 ★

Read Reviews (72)

Software Failure Risk Guidance

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for 247.ai

Overall Risk Meter

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Top Failure Risks for 247.ai

[24]7.ai Profile

Company Name

[24]7.ai

Company Website

https://www.247.ai/

HQ Location

San Jose, California

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