247.ai Overview
This is a summary of the comprehensive capabilities and benefits of 247.ai based on over 1151 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
247.ai, Helpshift, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if 247.ai is right for your needs? Our Cuspera AI engine can evaluate how 247.ai fits your specific business needs, industry, and context. Get your personalized assessment report today.
247.ai supports business activities such as:
- Engagement Management
- Measuring Customer Satisfaction
- Advertisement
- Helpdesk Management
- Measuring Net Promoter Score
247.ai can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Build Brand Awareness, etc. It can help manage these activities if you use Chat Phone Calls and Mobile for these needs. As a solution, 247.ai's capabilities include Personalization, Bot, Recording, etc.
Reviews
"...Understand how customers interact across touchpoints...." Customer Journey Analytics: Optimize Omnichannel Experiences
Cuspera Reviews
57 buyers and buying teams have used Cuspera to assess how well 247.ai solved their Chatbot needs. Cuspera uses 1151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using 247.ai.
Use Cases
Peers recommend Engagement Management , Measuring Customer Satisfaction , Advertisement , as the business use cases that they have been most satisfied while using 247.ai.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.84/5 ★ |
"...Understand how customers interact across touchpoints...." Customer Journey Analytics: Optimize Omnichannel Experiences |
| engaging and following up |
4.83/5 ★ |
"...Consolidated view of customer engagement. ..." Customer Journey Analytics: Optimize Omnichannel Experiences |
| Measuring Customer Satisfaction with Chat and Phone Calls |
4.75/5 ★ |
"...Boost CSAT with Frictionless Experiences...." Customer engagement solutions that deliver interactions... |
| Advertisement with Mobile |
4.22/5 ★ |
"...Optimize digital marketing spend and reduce customer acquisition costs with AI-powered targeting, dynamic personalization,and bidding for web, digital, and mobile advertising...." Customer engagement solutions that deliver interactions... |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.84/5 ★ |
"...Understand how customers interact across touchpoints...." Customer Journey Analytics: Optimize Omnichannel Experiences |
|
| engaging and following up |
4.84/5 ★ |
| Measuring Customer Satisfaction with Chat and Phone Calls |
4.75/5 ★ |
"...Boost CSAT with Frictionless Experiences...." Customer engagement solutions that deliver interactions... |
|
| Advertisement with Mobile |
4.22/5 ★ |
"...Optimize digital marketing spend and reduce customer acquisition costs with AI-powered targeting, dynamic personalization,and bidding for web, digital, and mobile advertising...." Customer engagement solutions that deliver interactions... |
|
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1151 insights from peers and experts to help you assess how these 247.ai use cases fit your Chatbot needs.
Frequently Asked Questions(FAQ)
for 247.ai
What is 247.ai used for?
What are the top features of 247.ai?
Where is 247.ai located?
Peers used 247.ai to Enhance customer relationships and Increase sales & revenue
247.ai Alternatives
Peer and Expert Opinion on Features
for 247.ai
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (81) |
| bot | Read Reviews (23) |
| Recording | Read Reviews (10) |
| Micro customer segmenting | Read Reviews (6) |
| SEM | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (81) |
| bot | Read Reviews (23) |
| Recording | Read Reviews (10) |
| Micro customer segmenting | Read Reviews (6) |
| SEM | Read Reviews (5) |
IT and Other Capabilities
for 247.ai
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (39) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (39) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (153) |
| Chat Support | Read Reviews (16) |
| Phone Support | Read Reviews (12) |
| Email Support | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (153) |
| Chat Support | Read Reviews (16) |
| Phone Support | Read Reviews (12) |
| Email Support | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (162) |
| Analytics | Read Reviews (105) |
| Custom Reports | Read Reviews (72) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (162) |
| Analytics | Read Reviews (105) |
| Custom Reports | Read Reviews (72) |
Software Failure Risk Guidance
?for 247.ai
Overall Risk Meter
Top Failure Risks for 247.ai
Vendor Profile Details
Company Name
[24]7.ai
Company Website
https://www.247.ai/HQ Location
San Jose, California
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