SmatBot Overview
SmatBot is a Chatbot building platform to create customizable chatbots for lead generation, live chat support, interactive landing pages, surveys, inquiries, appointments, feedback and suggestions for business without coding, using rule-based flow builder and artificial intelligence(AI). It is designed to cater to all types of businesses to solve their business needs.
SmatBot provides a unified chatbot experience from websites, blogs, and Facebook messenger. It supports the lead nurturing process with gamified conversations, multiple offers and additional information until the customer willingly shares their information. All the leads are shared in real-time while the tool provides 24*7 chat support.
Some of its features include appointment booking, CRM integration, dynamic responses using API's, interactive landing pages, 50+ languages support, etc.
Cuspera Reviews
111 buyers and buying teams have used Cuspera to assess how well SmatBot solved their Chatbot needs. Cuspera uses 473 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using SmatBot.
Use Cases
Peers recommend Generation Of New Leads , Customer Feedback Management , Engagement Management , as the business use cases that they have been most satisfied while using SmatBot.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Generation Of New Leads with Website and Chat |
4.97/5 ★ |
"...SmatBot is a conversational bot building platform to create customizable chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for your business...." AI Chatbot for all your business needs |
| Customer Feedback Management with Website and Chat |
4.93/5 ★ |
"...Install SmatBot on your blog and collect feedback, conduct surveys from your readers...." AI Chatbot for all your business needs |
| measuring customer satisfaction |
3.42/5 ★ |
|
| Engagement Management with Chat and Website |
4.73/5 ★ |
"...Earlier, we were using some other chat tools to interact with our customer...." Peer review by Vikash S., CEO, Health, Wellness and Fitness |
| engaging and following up |
4.79/5 ★ |
"...SmatBot, an intelligent bot accelerates lead generation with increased engagement converting them directly to MQLs...." Peer review from SmatSocial |
| PEER EXPERIENCES | |
|---|---|
| Generation Of New Leads with Website and Chat |
4.97/5 ★ |
"...SmatBot is a conversational bot building platform to create customizable chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for your business...." AI Chatbot for all your business needs |
|
| Customer Feedback Management with Website and Chat |
4.93/5 ★ |
"...Install SmatBot on your blog and collect feedback, conduct surveys from your readers...." AI Chatbot for all your business needs |
|
| measuring customer satisfaction |
4.93/5 ★ |
| Engagement Management with Chat and Website |
4.73/5 ★ |
"...Earlier, we were using some other chat tools to interact with our customer...." Peer review by Vikash S., CEO, Health, Wellness and Fitness |
|
| engaging and following up |
4.73/5 ★ |
21+ more Business Use Cases
Our AI advisor, Wyz, harnessed 473 insights from peers and experts to help you assess how these SmatBot use cases fit your Chatbot needs.
Popular Business Setting
for SmatBot
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Hospital & Health Care
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used SmatBot to Improve ROI and Enhance customer relationships
Peer and Expert Opinion on Features
for SmatBot
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (40) |
| Landing page | Read Reviews (29) |
| Feedback surveys | Read Reviews (26) |
| Templates | Read Reviews (7) |
| Intelligent assistant | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (40) |
| Landing page | Read Reviews (29) |
| Feedback surveys | Read Reviews (26) |
| Templates | Read Reviews (7) |
| Intelligent assistant | Read Reviews (6) |
IT and Other Capabilities
for SmatBot
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (13) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (19) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (81) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (19) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (81) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (24) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Analytics | Read Reviews (21) |
| Custom Reports | Read Reviews (24) |
Software Failure Risk Guidance
?for SmatBot
Overall Risk Meter
Top Failure Risks for SmatBot
Vendor Profile Details
Company Name
SmatSocial
Company Website
https://www.smatsocial.com/eva/welcomeHQ Location
Kondapur, Hyderabad, Telangana 500082, IN
Employees
11-50
Social
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