SmatBot Overview

This is a summary of the comprehensive capabilities and benefits of SmatBot based on over 473 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SmatBot, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SmatBot is right for your needs? Our Cuspera AI engine can evaluate how SmatBot fits your specific business needs, industry, and context. Get your personalized assessment report today.

SmatBot supports business activities such as:

  • Generation Of New Leads
  • Customer Feedback Management
  • Engagement Management
  • Digital Marketing
  • Managing Social Media Account

SmatBot can help you with many business goals, such as Improve ROI, Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Brand Engagement, etc. It can help manage these activities if you use Website and Chat for these needs. As a solution, SmatBot's capabilities include Bot, Landing Page, Feedback Surveys, etc.

SmatBot Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Many companies using SmatBot generated 100+ leads every week...." Peer review

Cuspera Reviews

111 buyers and buying teams have used Cuspera to assess how well SmatBot solved their Chatbot needs. Cuspera uses 473 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using SmatBot.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
  • Reduce Bounce
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Generation Of New Leads , Customer Feedback Management , Engagement Management , as the business use cases that they have been most satisfied while using SmatBot.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Generation Of New Leads with Website and Chat

4.97/5 ★

Read Reviews (64)

"...Many companies using SmatBot generated 100+ leads every week...."
Customer Feedback Management with Website and Chat

4.93/5 ★

Read Reviews (30)

"...It can also be used as automated chat support to answer FAQs, interactive landing pages, conducting surveys, collecting feedback and many more...."
measuring customer satisfaction

3.42/5 ★

Read Reviews (1)

Engagement Management with Chat and Website

4.73/5 ★

Read Reviews (25)

"...Earlier, we were using some other chat tools to interact with our customer...."
engaging and following up

4.79/5 ★

Read Reviews (16)

"...Install SmatBot on your website and automate the engagement with your visitors...."
PEER EXPERIENCES
Generation Of New Leads with Website and Chat

4.97/5 ★

Read Reviews (64)

"...Many companies using SmatBot generated 100+ leads every week...." Peer review
Customer Feedback Management with Website and Chat

4.93/5 ★

Read Reviews (30)

"...It can also be used as automated chat support to answer FAQs, interactive landing pages, conducting surveys, collecting feedback and many more...." Peer review
measuring customer satisfaction

4.93/5 ★

Read Reviews (1)

Engagement Management with Chat and Website

4.73/5 ★

Read Reviews (25)

"...Earlier, we were using some other chat tools to interact with our customer...." Peer review by Vikash S., CEO, Health, Wellness and Fitness
engaging and following up

4.73/5 ★

Read Reviews (16)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 473 insights from peers and experts to help you assess how these SmatBot use cases fit your Chatbot needs.

Popular Business Setting

for SmatBot

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used SmatBot to Improve ROI and Enhance customer relationships

Peer and Expert Opinion on Features

for SmatBot

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.12/5 ★

Read Reviews (40)
Landing page

4.74/5 ★

Read Reviews (29)
Feedback surveys

4.73/5 ★

Read Reviews (26)
Templates

3.52/5 ★

Read Reviews (7)
Intelligent assistant

4.55/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
bot

4.12/5 ★

Read Reviews (40)
Landing page

4.74/5 ★

Read Reviews (29)
Feedback surveys

4.73/5 ★

Read Reviews (26)
Templates

3.52/5 ★

Read Reviews (7)
Intelligent assistant

4.55/5 ★

Read Reviews (6)

IT and Other Capabilities

for SmatBot

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.58/5 ★

Read Reviews (14)
Data Export

3.91/5 ★

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.58/5 ★

Read Reviews (14)
Data Export

3.91/5 ★

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.58/5 ★

Read Reviews (19)
Email Support

4.57/5 ★

Read Reviews (8)
24/7 Support

4.49/5 ★

Read Reviews (81)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.58/5 ★

Read Reviews (19)
Email Support

4.57/5 ★

Read Reviews (8)
24/7 Support

4.49/5 ★

Read Reviews (81)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (34)
Analytics

4.73/5 ★

Read Reviews (21)
Custom Reports

3.28/5 ★

Read Reviews (24)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (34)
Analytics

4.73/5 ★

Read Reviews (21)
Custom Reports

3.28/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for SmatBot

Overall Risk Meter

Low Medium High

Top Failure Risks for SmatBot

Vendor Profile Details

Company Name

SmatBot

Company Website

https://www.smatbot.com/

HQ Location

Kondapur, Hyderabad, Telangana 500082, IN

Employees

11-50

Social

Financials

PRIVATE