SmatBot Overview

SmatBot is a Chatbot building platform to create customizable chatbots for lead generation, live chat support, interactive landing pages, surveys, inquiries, appointments, feedback and suggestions for business without coding, using rule-based flow builder and artificial intelligence(AI). It is designed to cater to all types of businesses to solve their business needs.

SmatBot provides a unified chatbot experience from websites, blogs, and Facebook messenger. It supports the lead nurturing process with gamified conversations, multiple offers and additional information until the customer willingly shares their information. All the leads are shared in real-time while the tool provides 24*7 chat support.

Some of its features include appointment booking, CRM integration, dynamic responses using API's, interactive landing pages, 50+ languages support, etc.

Cuspera Reviews

111 buyers and buying teams have used Cuspera to assess how well SmatBot solved their Chatbot needs. Cuspera uses 473 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using SmatBot.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
  • Reduce Bounce
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Generation Of New Leads , Customer Feedback Management , Engagement Management , as the business use cases that they have been most satisfied while using SmatBot.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Generation Of New Leads with Website and Chat

4.97/5

Read Reviews (64)

"...Specially when it comes to lead generation, you can make predefined flows and easily collect lead data and hook it up to some other app with good integrations. ...." Peer review by Verified Reviewer, Information Technology and Services
Customer Feedback Management with Website and Chat

4.93/5

Read Reviews (30)

"...Install SmatBot on your blog and collect feedback, conduct surveys from your readers...." AI Chatbot for all your business needs
measuring customer satisfaction

3.42/5

Read Reviews (1)

Engagement Management with Chat and Website

4.73/5

Read Reviews (25)

"...Earlier, we were using some other chat tools to interact with our customer...." Peer review by Vikash S., CEO, Health, Wellness and Fitness
engaging and following up

4.79/5

Read Reviews (16)

PEER EXPERIENCES
Generation Of New Leads with Website and Chat

4.97/5

Read Reviews (64)

"...Specially when it comes to lead generation, you can make predefined flows and easily collect lead data and hook it up to some other app with good integrations. ...." Peer review by Verified Reviewer, Information Technology and Services
Customer Feedback Management with Website and Chat

4.93/5

Read Reviews (30)

"...Install SmatBot on your blog and collect feedback, conduct surveys from your readers...." AI Chatbot for all your business needs
measuring customer satisfaction

4.93/5

Read Reviews (1)

Engagement Management with Chat and Website

4.73/5

Read Reviews (25)

"...Earlier, we were using some other chat tools to interact with our customer...." Peer review by Vikash S., CEO, Health, Wellness and Fitness
engaging and following up

4.73/5

Read Reviews (16)

21+ more Business Use Cases

Our AI advisor, Wyz, harnessed 473 insights from peers and experts to help you assess how these SmatBot use cases fit your Chatbot needs.

Popular Business Setting

for SmatBot

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used SmatBot to Improve ROI and Enhance customer relationships

Peer and Expert Opinion on Features

for SmatBot

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.12/5

Read Reviews (40)
Landing page

4.74/5

Read Reviews (29)
Feedback surveys

4.73/5

Read Reviews (26)
Templates

3.52/5

Read Reviews (7)
Intelligent assistant

4.55/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
bot

4.12/5

Read Reviews (40)
Landing page

4.74/5

Read Reviews (29)
Feedback surveys

4.73/5

Read Reviews (26)
Templates

3.52/5

Read Reviews (7)
Intelligent assistant

4.55/5

Read Reviews (6)

IT and Other Capabilities

for SmatBot

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.58/5

Read Reviews (14)
Data Export

3.91/5

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.58/5

Read Reviews (14)
Data Export

3.91/5

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.58/5

Read Reviews (19)
Email Support

4.57/5

Read Reviews (8)
24/7 Support

4.49/5

Read Reviews (81)
Phone Support

2.91/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.58/5

Read Reviews (19)
Email Support

4.57/5

Read Reviews (8)
24/7 Support

4.49/5

Read Reviews (81)
Phone Support

2.91/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (34)
Analytics

4.73/5

Read Reviews (21)
Custom Reports

3.28/5

Read Reviews (24)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (34)
Analytics

4.73/5

Read Reviews (21)
Custom Reports

3.28/5

Read Reviews (24)

Software Failure Risk Guidance

?

for SmatBot

Overall Risk Meter

Low Medium High

Top Failure Risks for SmatBot

Vendor Profile Details

Company Name

SmatSocial

HQ Location

Kondapur, Hyderabad, Telangana 500082, IN

Employees

11-50

Social