Comparison Summary
This comparison report of freshdesk vs. RaiseATicket is based on a specific set of business needs and context. The comparison uses 29745 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing freshdesk and RaiseATicket
freshdesk, RaiseATicket, Freshservice, Zoho Desk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
freshdesk covers Helpdesk Management, Knowledge Management with User Generated Content, Engagement Management, Customer Feedback Management, etc.
RaiseATicket focuses on Helpdesk Management, Engagement Management, Training & Onboarding, Knowledge Management with User Generated Content, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Omnichannel Customer support software
Customer experiences are managed better with Raiseaticket....
Age
2010
Financials
SERIES H
Business Need
Total Processes
(we found evidences for)
103
26
Total Goals
(we found evidences for)
15
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Launch new products
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Improve ROI
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Improve consistency
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Improve visibility
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Improve digital and social presence
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Grow market share
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Enter new markets internationally or locally
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Shorten ramp up time
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Improve brand engagement
- See 12 more
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Enhance customer relationships
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Increase sales & revenue
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Improve internal communications
- See 3 more
Top Channels
Channels Used
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e-mail
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website
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user generated content
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blogs
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offline
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on premises
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social media
- See 4 more
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e-mail
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website
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user generated content
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blogs
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offline
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on premises
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social media
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
