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Super Receptionist: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Super Receptionist
Brand: Super Receptionist
Rating: 4.48 (137 reviews)

4.48 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(137)

A one-stop Call Management and business CRM solution for businesses across verticals

App Partner

Super Receptionist Overview

Super-receptionist services from Knowlarity provide cloud telephony solutions including virtual numbers, call centers, IVR, and more. Businesses of all sizes can access unlimited calling plans starting at ₹1999.

Use Cases

Customers recommend Tracking & Monitoring Communications, Collaboration, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Super Receptionist.

Other use cases:

Call Recording
Lead Tracking
Lead Nurturing
Competitive Intelligence
Helpdesk Management
Engaging And Following Up
Products & Pricelist Management

See all use cases See less use cases

Super Receptionist Use-Cases and Business Priorities: Customer Satisfaction Data

Super Receptionist works with different mediums / channels such as Phone Calls.

Reviews

"Knowlarity’s Click2Call Solution has enabled us in providing us a world class solution to address the concerns regarding our customer information not getting displayed. The integration works smoothly and has optimized the performance." - Sandeep

Super Receptionist, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Super Receptionist

Top Industries

Internet
Insurance
Real Estate

Popular in

Mid Market
Large Enterprise

Super Receptionist is popular in Internet, Insurance, and Real Estate and is widely used by Mid Market, and Large Enterprise,

Comprehensive Insights on Super Receptionist Use Cases

How efficiently Does Super Receptionist manage your Collaboration?

7+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Super Receptionist solved their Contact Center Software needs. Cuspera uses 137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Sandeep SCM specialist and consulting Delivery Plus	Knowlarity’s Click2Call Solution has enabled us in providing us a world class solution to address the concerns regarding our customer information not getting displayed. The integration works smoothly and has optimized the performance. Testimonial By Sandeep
Mr. Abhishek Sikka DGM - Business Software Ather	Knowlarity has been our telephony partner for over 2 years now and helped us scale pan-India quickly. Their quick issue resolution has been of tremendous help to keep our systems up and running smoothly. Testimonial By Mr. Abhishek Sikka
Deepak Bhati Head of Operations Get Simpl Technologies	Knowlarity has been our go-to partner for all our telecom based servicing needs, it's a wonder how Knowlarity manages to pull out a solution from their magic bouquet for all our requirements. Testimonial By Deepak Bhati

CUSTOMERS	TESTIMONIALS
Sandeep SCM specialist and consulting Delivery Plus	Knowlarity’s Click2Call Solution has enabled us in providing us a world class solution to address the concerns regarding our customer information not getting displayed. The integration works smoothly and has optimized the performance. Testimonial By Sandeep
Mr. Abhishek Sikka DGM - Business Software Ather	Knowlarity has been our telephony partner for over 2 years now and helped us scale pan-India quickly. Their quick issue resolution has been of tremendous help to keep our systems up and running smoothly. Testimonial By Mr. Abhishek Sikka
Deepak Bhati Head of Operations Get Simpl Technologies	Knowlarity has been our go-to partner for all our telecom based servicing needs, it's a wonder how Knowlarity manages to pull out a solution from their magic bouquet for all our requirements. Testimonial By Deepak Bhati

Case Studies

Consumer Goods

CASE STUDY The Fruit & Vegetable arm of a premier milk & produce arm (India’s premier organized Milk and Food & Vegetables cooperative)

Knowlarity’s Virtual Number and Click2Call helped a leading Indian milk and produce cooperative improve supply management. The company had over 420 outlets serving 150,000 customers daily. Booth owne...rs struggled with multiple contact points and inefficient order processes. Knowlarity’s cloud-based solutions unified communication, automated sales, and enabled real-time call analytics. The result was a single contact point, better productivity, efficient lead management, and live tracking of sales team performance.

Consumer Goods

CASE STUDY One of India’s earliest Beverages and Spirits’ Brand

Knowlarity’s Toll-Free Number helped a leading Indian beverages and spirits brand fix communication with suppliers and distributors. Before, the company struggled to track calls and manage orders, ca...using delays and lower ROI. The toll-free solution created a single channel for all order and query calls. Agents now get calls routed automatically, and managers use real-time analytics dashboards. The company reports streamlined communication, easier sales, higher ROI per agent, and better order management across India.

CASE STUDY Nature's Basket

Knowlarity’s Virtual Number Solution helped Nature's Basket, a food retailer with stores, an online portal, and a mobile app, solve customer confusion by providing a single, easy-to-remember contact ...number. The solution integrated with their CRM and routed calls intelligently to available agents. Business leaders gained real-time insights into operations and agent performance. The company saw higher brand recall, improved operational efficiency, and increased lead generation. The solution enabled quick setup across India without extra capital expense.

Automotive

CASE STUDY MG Motor

Knowlarity’s Virtual Mobile Number Solution helped MG Motor manage leads from marketing campaigns. MG Motor needed a central system to track leads and agent performance. The solution gave them a clou...d-based platform for real-time lead tracking and automated workflows. MG Motor improved agent productivity and increased ROI. They now use analytics dashboards for better customer insights and can track all calls, including missed ones, for better customer service.

Sports

CASE STUDY The Cloud Company

Knowlarity’s Click to Call and Predictive Dialer Solutions helped The Cloud Company solve outbound calling and lead management challenges. The company needed automated outbound calls and better lead ...filtering for cost efficiency. Knowlarity integrated Click to Call with their web app and provided a predictive dialer for advanced automation. Agents now handle more calls with less effort, boosting productivity. Real-time insights and multi-level IVR improved customer satisfaction and operational efficiency.

Insurance

CASE STUDY Policybazaar

Knowlarity’s Click to Call Solution helped Policybazaar fix call connectivity issues and reduce spam labeling on outbound calls. The company integrated the Click to Call API with their PRI system, le...tting agents connect with customers easily and securely. Agents’ personal numbers stayed private, and CLI changes stopped calls from being marked as spam. Policybazaar saw almost zero downtime, faster CLI replacement, and better customer engagement. This led to higher productivity and increased ROI.

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FEATURE	RATINGS AND REVIEWS
AI Powered	3.76/5 ★ Read Reviews (2)
Analytics	4.00/5 ★ Read Reviews (3)
Custom Reports	3.08/5 ★ Read Reviews (3)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.76/5 ★ Read Reviews (2)
Analytics	4.00/5 ★ Read Reviews (3)
Custom Reports	3.08/5 ★ Read Reviews (3)

Super Receptionist Integrations

Super Receptionist integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.55/5 ★

Read Reviews (10)

Data Import

4.40/5 ★

Read Reviews (13)

Software Failure Risk Guidance

for Super Receptionist

Top Failure Risks for Super Receptionist

Knowlarity Communications Pvt Ltd Profile

Company Name

Knowlarity Communications Pvt Ltd

Company Website

//knowlarity.com

HQ Location

Singapore

Employees

251-500

Social

Financials

PRIVATE