Customer stories

Product Business Settings

GatherUp is popular in Legal Services, Medical Practice, and Real Estate industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
CRM
Other Demand Generation
Field Service Management

GatherUp Product Overview

GatherUp is an automated review software for collecting reviews and customer feedback. Customers can be listened to, understood, and engaged with on one platform.

How satisfied the customers are with GatherUp use-cases

Reviews

"Consumer behavior was changing; people wanted access to information that would help them choose an agent." - George Palatine
"[For Hair Doctor – hair transplant service.] “We’ve learned to be more accurate in what to communicate. We developed better communications, better follow-ups, and we automated with Zapier so that patients receive emails a week after or two weeks aft...er, saying this is what to expect in the next four weeks, in the next 6 months [of the treatment plan." - Sine Thieme

GatherUp Customer Insights, Testimonials and Case Studies

How can GatherUp optimize your Rating And Review Management Workflow?

What makes GatherUp ideal for Customer Feedback Management?

Why is GatherUp the best choice for Sales Review & Feedback?

How does GatherUp address your Reputation Management Challenges?

How does GatherUp facilitate Engagement Management?

What is GatherUp?

GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews.

GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.

GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.

What is GatherUp used for?

GatherUp is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Rating And Review Management, Customer Feedback Management and Sales Review & Feedback .

What are the top features of GatherUp?

SEO, Feedback surveys and Widgets are some of the top features of GatherUp.

Who uses GatherUp?

GatherUp is used by Legal Services, Medical Practice and Real Estate among other industries.

What are GatherUp alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for GatherUp.

Where is GatherUp located?

GatherUp is headquartered at San Jose, CA.

16 buyers and buying teams have used Cuspera to assess how well GatherUp solved their Reviews and Reputation needs. Cuspera uses 1353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
GatherUp testimonial

George Palatine

Senior Manager of Digital Marketing

Allstate

Consumer behavior was changing; people wanted access to information that would help them choose an agent. Testimonial By George Palatine
GatherUp testimonial

Sine Thieme

Marketing Director

NuBody Concepts

[For Hair Doctor – hair transplant service.] “We’ve learned to be more accurate in what to communicate. We developed better communications, better follow-ups, and we automated with Zapier so that patients receive emails a week after or two weeks after, saying this is what to expect in the next four... weeks, in the next 6 months [of the treatment plan.

Testimonial By Sine Thieme
GatherUp testimonial

Hank Cohen

Chief Marketing Officer

Adamson Ahdoot

GatherUp was able to put a test plan together so that we didn’t have to jump in with two feet straight away. We could date and then get married. Testimonial By Hank Cohen
CUSTOMERS TESTIMONIALS
GatherUp testimonial

George Palatine

Senior Manager of Digital Marketing

Allstate

Consumer behavior was changing; people wanted access to information that would help them choose an agent. Testimonial By George Palatine
GatherUp testimonial

Sine Thieme

Marketing Director

NuBody Concepts

[For Hair Doctor – hair transplant service.] “We’ve learned to be more accurate in what to communicate. We developed better communications, better follow-ups, and we automated with Zapier so that patients receive emails a week after or two weeks after, saying this is what to expect in the next four... weeks, in the next 6 months [of the treatment plan.

Testimonial By Sine Thieme
GatherUp testimonial

Hank Cohen

Chief Marketing Officer

Adamson Ahdoot

GatherUp was able to put a test plan together so that we didn’t have to jump in with two feet straight away. We could date and then get married. Testimonial By Hank Cohen

Barbara Oliver Jewelry - Retail - Small

GatherUp helped Barbara Oliver Jewelry track key performance indicators in local digital marketing. The business used a new website, Facebook, Google Adwords Express, and review management tools. Eve...nt tracking captured contact form fills, clicks to call, and requests for driving directions. 70% of tracked actions came from Google, with the website as the second source. The study provided clear insights into which digital channels drove new customer actions.

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US Storage Centers - Real Estate - Large

GatherUp helped US Storage Centers boost Google reviews by 167%, reaching over 31,000 reviews. The company used GatherUp to collect both 1st-party and 3rd-party reviews, monitor review sites, and dis...play ratings on local store pages. This improved their online reputation and customer connection. US Storage Centers valued fast feedback response and service-focused reviews. The solution enhanced SEO and social proof for their 120+ locations.

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One Firefly - Marketing And Advertising

One Firefly used GatherUp to improve review management for over 200 clients. They switched from Grade.us to GatherUp to fix issues like a slow setup, outdated features, and high review abandonment. T...he migration kept 100% of clients and made onboarding faster. Client adoption went up by 25%. New features like Magic Link and Smart Reply made review collection and response easier. Review Champ became their fastest growing product after the switch.

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Zoës Kitchen - Restaurants

GatherUp helped Zoës Kitchen collect and manage customer feedback across 250 restaurants. Zoës Kitchen used GatherUp to add feedback links to their website and app, making it easy for guests to leave... reviews. The platform automated feedback requests and improved data management with features like auto-tagging. Zoës Kitchen increased their Google reviews by 278%, going from 9,000 to 34,000. They now capture over 30,000 feedback instances monthly and raised their overall review rating from 4.1 to 4.2.

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Clean Juice - Restaurants

GatherUp helped Clean Juice grow their franchise to over 130 locations in less than 7 years. Clean Juice used GatherUp to automate review requests and analyze guest feedback. The integration with the...ir POS and loyalty programs made it easy for franchise partners to collect reviews. Clean Juice used insights from reviews to improve menu items and operations. Wrap and sandwich items scored 21 points lower on NPS and had a 20% lower average rating, leading to targeted improvements.

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Allstate - Insurance

GatherUp helped Allstate boost agent reviews and improve local SEO. Allstate needed more agent-focused reviews to help customers choose the right agent and increase Google visibility. GatherUp delive...red a customizable review acquisition and reputation management solution. Allstate generated over 1.5 million reviews since 2015, saw an 89% year-over-year increase in Google reviews, and achieved a 4.6 average Google rating. Agent pages now rank higher and feature review stars, making it easier for customers to find the right agent.

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GatherUp Demo Video

Video Thumbnail
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Peers used GatherUp for rating and review management and customer feedback management

GatherUp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (60)
Custom Reports

4.34/5

Read Reviews (210)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (60)
Custom Reports

4.34/5

Read Reviews (210)

Software Failure Risk Guidance

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for GatherUp

Overall Risk Meter

Low Medium High

Top Failure Risks for GatherUp

GatherUp, Inc Profile

Company Name

GatherUp, Inc

Company Website

https://gatherup.com/

HQ Location

San Jose, CA

Employees

11-50

Social

Financials

PRIVATE