GatherUp Overview

GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews.

GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.

GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.

Cuspera Reviews

16 buyers and buying teams have used Cuspera to assess how well GatherUp solved their Reviews and Reputation needs. Cuspera uses 1353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities peers achieved using GatherUp.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
  • Build Brand Awareness
  • Launch New Products
  • Improve Brand Engagement
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Customer Feedback Management , Sales Review & Feedback , as the business use cases that they have been most satisfied while using GatherUp.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.92/5

Read Reviews (136)

"...IT business ASG recently announced they ve acquired GatherUp, an online review engine...." ASG Acquires SMB Friendly Review Aggregator GatherUp
Customer Feedback Management with Promotions

4.92/5

Read Reviews (105)

"...Now GatherUp, and positioned to help small businesses (really ALL businesses) leverage their greatest asset customer feedback...." The Local Lowdown from Ignitor Digital Sept. 21
measuring net promoter score

4.91/5

Read Reviews (27)

"...Net Promoter (NPS) reports...."
measuring customer satisfaction

4.01/5

Read Reviews (2)

"...Five Stars is the best overall predictor of customer satisfaction correlated with business growth...."
Sales Review & Feedback

4.77/5

Read Reviews (53)

"...As well as an uptick in reviews and feedback request responses, NuBody Concepts discovered further positive results that have helped them improve their staff and customer interactions...." Case Study NuBody Concepts
PEER EXPERIENCES
Rating And Review Management

4.92/5

Read Reviews (136)

"...IT business ASG recently announced they ve acquired GatherUp, an online review engine...." ASG Acquires SMB Friendly Review Aggregator GatherUp
Customer Feedback Management with Promotions

4.92/5

Read Reviews (105)

"...Now GatherUp, and positioned to help small businesses (really ALL businesses) leverage their greatest asset customer feedback...." The Local Lowdown from Ignitor Digital Sept. 21
measuring net promoter score

4.92/5

Read Reviews (27)

measuring customer satisfaction

4.92/5

Read Reviews (2)

Sales Review & Feedback

4.77/5

Read Reviews (53)

"...As well as an uptick in reviews and feedback request responses, NuBody Concepts discovered further positive results that have helped them improve their staff and customer interactions...." Case Study NuBody Concepts

33+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1353 insights from peers and experts to help you assess how these GatherUp use cases fit your Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sine Thieme

Marketing Director

NuBody Concepts

[For Hair Doctor – hair transplant service.] “We’ve learned to be more accurate in what to communicate. We developed better communications, better follow-ups, and we automated with Zapier so that patients receive emails a week after or two weeks after, saying this is what to expect in the next four... weeks, in the next 6 months [of the treatment plan.

Testimonial By Sine Thieme

Hank Cohen

Chief Marketing Officer

Adamson Ahdoot

GatherUp was able to put a test plan together so that we didn’t have to jump in with two feet straight away. We could date and then get married. Testimonial By Hank Cohen

George Palatine

Senior Manager of Digital Marketing

Allstate

Consumer behavior was changing; people wanted access to information that would help them choose an agent. Testimonial By George Palatine
CUSTOMERS TESTIMONIALS

Sine Thieme

Marketing Director

NuBody Concepts

[For Hair Doctor – hair transplant service.] “We’ve learned to be more accurate in what to communicate. We developed better communications, better follow-ups, and we automated with Zapier so that patients receive emails a week after or two weeks after, saying this is what to expect in the next four... weeks, in the next 6 months [of the treatment plan.

Testimonial By Sine Thieme

Hank Cohen

Chief Marketing Officer

Adamson Ahdoot

GatherUp was able to put a test plan together so that we didn’t have to jump in with two feet straight away. We could date and then get married. Testimonial By Hank Cohen

George Palatine

Senior Manager of Digital Marketing

Allstate

Consumer behavior was changing; people wanted access to information that would help them choose an agent. Testimonial By George Palatine

Case Studies

COMPANY CASE STUDIES
Case Study NuBody Concepts

How using GatherUp, NuBody Concepts are able to see their NPS score, along with a breakdown of the percentage of promoters and detractors

Read More
Case Study Allstate

How Allstate Partners With GatherUp To Drive Reviews

Read More
Case Study Adamson Ahdoot

How Adamson Ahdoot uses GatherUp widgets to display reviews across different parts of their site

Read More

Frequently Asked Questions(FAQ)

for GatherUp

What is GatherUp?

GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews.

What is GatherUp used for?

GatherUp is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Rating And Review Management, Customer Feedback Management and Sales Review & Feedback .

What are the top features of GatherUp?

SEO, Feedback surveys and Widgets are some of the top features of GatherUp.

Who uses GatherUp?

GatherUp is used by Legal Services, Medical Practice and Real Estate among other industries.

What are GatherUp alternatives?

ReviewTrackers, Grade.Us Review Management, BirdEye and Binary Fountain are popular alternatives for GatherUp.

Where is GatherUp located?

GatherUp is headquartered at San Jose, CA.

Popular Business Setting

for GatherUp

Top Industries

  • Legal Services
  • Medical Practice
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used GatherUp to Acquire customers and Enter new markets internationally or locally

Peer and Expert Opinion on Features

for GatherUp

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
SEO

4.73/5

Read Reviews (35)
Feedback surveys

4.85/5

Read Reviews (34)
Widgets

4.12/5

Read Reviews (31)
Dashboard

4.29/5

Read Reviews (18)
Alerts: popups & Notifications

3.90/5

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
SEO

4.73/5

Read Reviews (35)
Feedback surveys

4.85/5

Read Reviews (34)
Widgets

4.12/5

Read Reviews (31)
Dashboard

4.29/5

Read Reviews (18)
Alerts: popups & Notifications

3.90/5

Read Reviews (12)

IT and Other Capabilities

for GatherUp

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5

Read Reviews (144)
Data Export

4.23/5

Read Reviews (52)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5

Read Reviews (144)
Data Export

4.23/5

Read Reviews (52)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (118)
Phone Support

4.06/5

Read Reviews (6)
Email Support

4.05/5

Read Reviews (9)
Chat Support

3.59/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (118)
Phone Support

4.06/5

Read Reviews (6)
Email Support

4.05/5

Read Reviews (9)
Chat Support

3.59/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (60)
Custom Reports

4.34/5

Read Reviews (210)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (60)
Custom Reports

4.34/5

Read Reviews (210)

Software Failure Risk Guidance

?

for GatherUp

Overall Risk Meter

Low Medium High

Top Failure Risks for GatherUp

Vendor Profile Details

Company Name

GatherUp

Company Website

https://gatherup.com/

HQ Location

San Jose, CA

Employees

11-50

Social

Financials

Private