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Freshservice: Reviews, Testimonials and Expert Opinions

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(15911)
(15911)

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

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Top 28 Freshservice Alternatives

freshdesk

Omnichannel Customer support software

4.46

freshdesk Icon

freshdesk

4.46
★★★★★
★★★★★
Omnichannel Customer support software

Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster. It helps to retain customers and enhance customer relation...

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Zoho Desk

Customer Service Software for Context-Aware ...

4.42

Zoho Desk Icon

Zoho Desk

4.42
★★★★★
★★★★★
Customer Service Software for Context-Aware ...

Zoho desk is an online tickets management software for customer support teams to service customers with increased productivity.

It provides built-in purpose-built tools to help agents with c...

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SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully....

4.51

SolarWinds Service Desk Icon

SolarWinds Service Desk

4.51
★★★★★
★★★★★
An IT service management (ITSM) solution that understands what it takes to successfully....

SolarWinds Service Desk is an IT Service Desk Software that enables modern organizations worldwide to deliver a superior service experience to their employees. It helps enterprises manage IT comple...

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Help Scout

Simple Customer Service Software and Education

4.56

Help Scout Icon

Help Scout

4.56
★★★★★
★★★★★
Simple Customer Service Software and Education

Help Scout is a customer service software that empowers businesses with tools that serve people in the most human, helpful way. It helps to improve customer satisfaction.

Help Scout provides an ema...

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Kayako

Help Desk Software Kayako Unified Customer Service Software

4.09

Kayako Icon

Kayako

4.09
★★★★★
★★★★★
Help Desk Software Kayako Unified Customer Service Software

Kayako is a cloud-hosted Help Desk Software that puts all customer service channels in one place to address the customer concerns in a better and more efficient way. Kayako's customer support platfor...

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Teamsupport

Customer Service Software Built for Business to Business

4.40

Teamsupport Icon

Teamsupport

4.40
★★★★★
★★★★★
Customer Service Software Built for Business to Business

TeamSupport is a Customer Service software built for B2B companies. It provides help desk features and customer service management tools enabling improved customer service and better relationships....

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ServiceNow

ServiceNow - Digital Workflows for Enterprise - Make work ...

4.09

ServiceNow Icon

ServiceNow

4.09
★★★★★
★★★★★
ServiceNow - Digital Workflows for Enterprise - Make work ...

ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. It delivers digi...

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Deskpro

Helpdesk Software | Cloud or Self-Hosted, On ...

4.54

Deskpro Icon

Deskpro

4.54
★★★★★
★★★★★
Helpdesk Software | Cloud or Self-Hosted, On ...

Deskpro is an all-in-one helpdesk software that provides customers and internal users with memorable customer experiences. It is a multi-channel helpdesk that captures and stores every message from c...

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LiveAgent

Help Desk & Live Chat Software

4.59

LiveAgent Icon

LiveAgent

4.59
★★★★★
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Help Desk & Live Chat Software

LiveAgent is a Helpdesk software for SMBs that can be used across industries such as Automotive, Marketing & Telco, Travel, SaaS and more. It can adapt to different business models such as Agencies,...

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Salesforce Service Cloud

Service Cloud: Customer Support & Call Centre Software

4.20

Salesforce Service Cloud Icon

Salesforce Service Cloud

4.20
★★★★★
★★★★★
Service Cloud: Customer Support & Call Centre Software

Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals. It helps to enhance custom...

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ManageEngine ServiceDesk Plus

Service desk software to supercharge IT help desk

4.22

ManageEngine ServiceDesk Plus Icon

ManageEngine ServiceDesk Plus

4.22
★★★★★
★★★★★
Service desk software to supercharge IT help desk

ServiceDesk Plus is an IT Helpdesk software used by IT professionals to provide amazing customer service. To prevent business interruptions due to IT issues, it offers excellent visibility and centra...

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SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully....

4.51

SolarWinds Service Desk Icon

SolarWinds Service Desk

4.51
★★★★★
★★★★★
An IT service management (ITSM) solution that understands what it takes to successfully....

SolarWinds Service Desk is an IT Service Desk Software that enables modern organizations worldwide to deliver a superior service experience to their employees. It helps enterprises manage IT comple...

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CustomerWise

CustomerWise - TechExcel

3.95

CustomerWise Icon

CustomerWise

3.95
★★★★★
★★★★★
CustomerWise - TechExcel

Help Scout

Simple Customer Service Software and Education

4.56

Help Scout Icon

Help Scout

4.56
★★★★★
★★★★★
Simple Customer Service Software and Education

Help Scout is a customer service software that empowers businesses with tools that serve people in the most human, helpful way. It helps to improve customer satisfaction.

Help Scout provides an ema...

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Agiloft Contract Management Suite

Automates the workflows associated with initiating, executing, and monitoring contractual agreements

4.66

Agiloft Contract Management Suite Icon

Agiloft Contract Management Suite

4.66
★★★★★
★★★★★
Automates the workflows associated with initiating, executing, and monitoring contractual agreements

Agiloft Contract Management Suite is an adaptable and rapidly deployed enterprise software for Contract and Commerce Lifecycle Management. It helps to improve ROI and enhance customer relationships....

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Nintex Promapp

How Nintex Promapp works - Nintex Promapp

4.50

Nintex Promapp Icon

Nintex Promapp

4.50
★★★★★
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How Nintex Promapp works - Nintex Promapp

teamwork desk

Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

4.42

teamwork desk Icon

teamwork desk

4.42
★★★★★
★★★★★
Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

Teamwork Desk a customer-centric helpdesk software which gives full visibility of customer communications from one shared spot so no information is lost and can convey remarkable help at scale. It he...

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freshdesk

Omnichannel Customer support software

4.46

freshdesk Icon

freshdesk

4.46
★★★★★
★★★★★
Omnichannel Customer support software

Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster. It helps to retain customers and enhance customer relation...

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SupportBee

Ticketing System for High Touch Customer Service

4.16

SupportBee Icon

SupportBee

4.16
★★★★★
★★★★★
Ticketing System for High Touch Customer Service

SupportBee is an email ticketing software that helps to collaborate team on customer support. It helps to improve customer satisfaction.

SupportBee’s support ticket system enables teams to organize,...

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Remote Support

SCCM for Your Service Desk | Remote Support ... - Cireson

4.58

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Remote Support

4.58
★★★★★
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SCCM for Your Service Desk | Remote Support ... - Cireson

Kayako

Help Desk Software Kayako Unified Customer Service Software

4.09

Kayako Icon

Kayako

4.09
★★★★★
★★★★★
Help Desk Software Kayako Unified Customer Service Software

Kayako is a cloud-hosted Help Desk Software that puts all customer service channels in one place to address the customer concerns in a better and more efficient way. Kayako's customer support platfor...

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Zendesk For Service

Customer service solution that’s easy to use and scales with your business

4.36

Zendesk For Service Icon

Zendesk For Service

4.36
★★★★★
★★★★★
Customer service solution that’s easy to use and scales with your business

Zendesk For Service is a bundled software package by Zendesk for customer support and customer success teams to provide an omnichannel customer support experience.

It comes with support, guide, c...

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HappyFox Help Desk

Help Desk Software | Customer Support Software | Support Ticket ...

4.55

HappyFox Help Desk Icon

HappyFox Help Desk

4.55
★★★★★
★★★★★
Help Desk Software | Customer Support Software | Support Ticket ...

HappyFox Help Desk is a cloud-based helpdesk and customer support platform, HappyFox provides customer service teams with a robust ticket management system minus much of the management stuff. It prov...

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HubSpot Service Hub

Customer service software to answer customer queries and issues.

4.35

HubSpot Service Hub Icon

HubSpot Service Hub

4.35
★★★★★
★★★★★
Customer service software to answer customer queries and issues.

HubSpot Service Hub is a customer service software that helps to deliver organized customer service that gives efficient help and complete answers to customer queries and issues. It helps to boost th...

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Zoho Desk

Customer Service Software for Context-Aware ...

4.42

Zoho Desk Icon

Zoho Desk

4.42
★★★★★
★★★★★
Customer Service Software for Context-Aware ...

Zoho desk is an online tickets management software for customer support teams to service customers with increased productivity.

It provides built-in purpose-built tools to help agents with c...

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Mojo Helpdesk

Help Desk Software and Ticket Tracking

4.43

Mojo Helpdesk Icon

Mojo Helpdesk

4.43
★★★★★
★★★★★
Help Desk Software and Ticket Tracking

ServiceNow

ServiceNow - Digital Workflows for Enterprise - Make work ...

4.09

ServiceNow Icon

ServiceNow

4.09
★★★★★
★★★★★
ServiceNow - Digital Workflows for Enterprise - Make work ...

ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. It delivers digi...

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NABD

Multi-Channel Customer Support Software and Help Desk ...

4.62

NABD Icon

NABD

4.62
★★★★★
★★★★★
Multi-Channel Customer Support Software and Help Desk ...