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Top 83 LOOP The Email Messenger Alternatives : 2025
Tubular
The Leading Measurement and Analytics Solution for Social Video
Tubular is a Data Management Platform. It provides the most complete picture of what video consumers watch and enable companies to grow digital audiences and sell brand integrations to win in the ever-evolving world of video. Its global video measurement and analytics platform that powers broadcasters, publishers, and brands to create successful content and scale audiences faster. ...
Tubular's Audience Dashboard and Tubular Intelligence together create the first easy, instant, and actionable video marketing platform for brands, media companies and multi-channel networks. Tubular's audience and content insights empower customers to refine their content and distribution strategy, find and partner with influencers, and optimize their promotion budgets.
The primary features include context of video performance, benchmark against competitors, and identify unique audience growth opportunities. It enables media sellers to generate more branded video revenue with the most comprehensive sponsored content data solution.
InVideo
Online Video Editor and Video Creator
InVideo is an online video editor that makes it easy for anyone to create and edit videos in minutes, even without prior video editing experience. It helps brands and content creators make all types of engaging videos across YouTube and social media channels so they can increase their following and grow their business. ...
It is created using natural language processing and includes features such as video library, power transitions, multiple layers, and intelligent frames, and many more, enabling users to transform their content into videos. The tool gives them access to an extensive library of templates that can be customized according to needs. It allows users to add voiceover and includes automated text-to-speech functionality. It allows users to create, edit, preview, and share videos with team members.
Fomo
Social Proof Marketing Platform for increasing Trust, Credibility and Sales
Fomo is a social proof marketing platform that enables businesses to display live customer experiences, testimonials and recommendations on the website, helping to increase trust and credibility and sales growth. The software can be used in businesses of all sizes and integrates easily with the business systems currently in use. ...
Fomo enables customization of the display of notifications to suit the website design, is quick and easy to set-up, and applies machine learning to study customer behaviours to suggest the best conversion settings for the website. It provides a dashboard display of ROI, in addition to getting it through A/B tests, and provides insights to optimize on-page conversions.
The features include filters for adding style and automations to control every element, allows customization of the templates for better display, page rules for controlling what visitors see, and a theme builder for brand creation with facility to add custom themes. Fomo is available in 29 different languages and can be viewed in the language of choice or based on the location.
Broadstreet
The Ad Manager for Direct, Digital Ad Sales | Broadstreet
Broadstreet is a specialized ad manager built for direct and digital ad sales. It's a platform best suited to city and regional magazines, local news websites, trade journals, and radio broadcaster. It helps to improve digital and social presence and enhance customer relationships. ...
Broadstreet helps corporations communicate better and help people gain a deeper understanding of their brands. It also helps brands engage and inspire.
Some of the features of Broadstreet include automated reporting, better ad formats, sponsored content analytics, fast and secure, and many more.
VBOUT
An all-in-one, powerful and easy-to-use marketing automation platform
VBOUT is a Marketing Automation platform that can be adapted to requirements. It can be deployed in Enterprises and small Businesses and industries such as SaaS, eCommerce and Education. VBOUT ...
VBOUT enables managing all social media posts from one place, with a drag and drop calendar. Tracking of all the activities across different channels can be done from one place, with a customizable dashboard, and custom branded reports.
Cayzu Help Desk
Cayzu Help Desk software
Cayzu-help-desk is a cloud-based help desk software solution. Customer support is streamlined and managed efficiently through Cayzu.com.
Service Creatio
An intelligent full-cycle service management platform
Service Creatio is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following predefined processes for full-cycle service management. ...
Service Creatio keeps the information on all the customers in a unified database, and intelligent data scientist enriches the system with available information from the open sources. Users are also able to automate the contact center, allowing service agents to more effectively manage their daily tasks in a single-window interface, and allowing supervisors to easily track the performance of service reps.
Key features include contact management and communication tools, case management, knowledge management, synchronization tools and a system designer.
PresentationPoint
Best Digital Signage Software - PresentationPoint
PresentationPoint is a digital signage software to create dynamic presentations, for people to save time. It is a massive task to keep all the information current. It helps to increase sales and revenue and improve internal communications. ...
PresentationPoint offers tools like Datapoint to easily updating of the information screens and ensuring current information. It helps in automating the reporting presentations so that each time when opened the latest information is automatically updated. PresentationPoint is fully integrated with Microsoft PowerPoint to easily create or edit a PowerPoint slide to work with their products.
PresentationPoint features include saving money and employee time by automating the reporting process, display live calendar events on digital signage at attractions and events, create real-time data-driven presentations in PowerPoint, share key performance indicators (KPI) dashboards on production floors, meeting rooms and more.
Elevio
Contextual Support Playbook - Elevio
Elevio enhances existing sites by providing contextual support, improving user experience and reducing support requests. Features include in-app help, knowledge base integration, and user insights.
Qminder
Queue Management System & Waiting Line ...
Qminder is a cloud-based queue management system set up in minutes. It provides real-time reports on customer service and employee performance with free support.
NABD
Multi-Channel Customer Support Software and Help Desk ...
NABD offers cloud-based CRM and help desk software. It serves as a Zendesk alternative for online business complaint management.
VictorOps
DevOps Incident Management & IT Alerting Platform
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Remote Support
SCCM for Your Service Desk | Remote Support ... - Cireson
Remote-support service management apps by Cireson enable SCSM management from any browser or device. Access incidents, service requests, CMDB, reports, and more effortlessly.
Gorgias
Gorgias is an all-in-one helpdesk for Shopify merchants..
Gorgias is a customer support helpdesk for online stores. It is an all-in-one helpdesk for Shopify merchants covering automation and live-chat. Gorgias is also available on mobile. Gorgias ...
Gorgias stores all information pertaining to each customer in the same place which enables easy tracking and recall of conversation history. Chat feature can be used for driving campaign revenue, macros for creating message templates including all details of order and tracking numbers. Customer satisfaction surveys, statistics and analytics reports to measure performance and ROI are the other features of Gorgias.
Firebase
Build, Improve, Grow | Mobile App Success Made Simple?
Firebase is Google's development platform aiding developers in building user-friendly apps and games. It provides tools and services for seamless app creation and management.
Promo.com
Marketing Video Maker | Visual Content Creation Platform
Promo.com is a cloud-based video creation platform designed to create stunning videos that reinforce their online marketing activities. It helps businesses in retail, real estate, travel, eCommerce, recruiting and other industries create social media posts, landing pages, event promotions and product explainer videos. ...
It creates video ads and campaigns that promote product or service, build brand awareness, increase traffic, boost user engagement, and reduce cost-per-click. It combines the power of video maker, collage maker, image resizer, seasonal media calendar with suggestions, and a photo to video maker. Pre-built video templates allow employees to create personalized video content with custom text, audio, animation effects and brand logos.
With Promo, videos can be easily shared across social media accounts with the option to download all videos and publish them to Facebook, Instagram, Twitter, or anywhere else on the web. It facilitates integration with several third-party solutions, including HubSpot, Wistia and Youtube. It also provides iOS and Android applications, which lets marketing professionals create and publish marketing content remotely.
Help Scout
Simple Customer Service Software and Education
Help Scout is a customer service software that empowers businesses with tools that serve people in the most human, helpful way. It helps to improve customer satisfaction. Help Scout provides an ...
Help Scout features include shared inbox to manage conversations at scale, providing instant answers to the customer, engaging people on the website, connect with customers over live chat, and many more.
Hiver
Hiver™ | Shared Inbox Collaboration | Team Email Management
Hiver is a Help Desk Software that helps collaborate seamlessly with a team, keep internal and external conversations clearly separated, yet in context. It is built for Google workspace. It helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with Gmail. It improves their customer experience. ...
It assigns, tracks, collaborates on customer emails, and runs advanced analytics and automations right from the Gmail interface without sacrificing any time on learning new software or switching tabs. It allows managers to set up SLA and business hours and measure customer satisfaction by sending a short survey at the end of emails. It delivers secure customer service from Gmail and enables human-to-human conversations without storing any emails.
Key features include email tags for shared inboxes, auto-assignment to distribute emails to teams in a round-robin manner, email templates, and analytics to track all key customer service metrics. With collision alerts, users can receive notifications when someone is responding to an email to avoid duplicate and conflicting responses.
HappyFox Help Desk
Help Desk Software | Customer Support Software | Support Ticket ...
HappyFox Help Desk is a cloud-based helpdesk and customer support platform, HappyFox provides customer service teams with a robust ticket management system minus much of the management stuff. It provides solutions to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy, retail, and more. ...
HappyFox Help Desk sorts tickets based on priority and then organizes them based on predetermined criteria, so that each queue is relevant and managed in a logical manner. Email templates help manage repetitive queries, and these templates can be customized to ensure a relevant response from support team members to customers.
HappyFox Help Desk offers industry-standard security features for managing and storing user's data. These features include SSL enabled help desk, encryption by 256 bit AES algorithm, role-based permissions and restricted access based on IPs.
Freshservice
Intelligent, Right-Sized Service Management Solution for the Modern Enterprise
Freshservice is a Service Management solution that acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI. Freshservice achieves greater ...
Its features include track, prioritize, assign, and automate resolution processes to drive service desk efficiency, easily resolve tickets based on priorities, and automate escalation rules to communicate about SLA violations, improve productivity, prioritize, categorize, assign and close tickets, send for approvals, and notify agents and users automatically and many more.
rocketium
AI-powered creative management platform
Rocketium is an AI-powered creative management platform to build, iterate, collaborate and go live with marketing campaigns that help businesses scale acquisition with faster and more relevant display ads, improve conversion on website and apps and drive revenue and increase brand loyalty. ...
Rocketium automates the creative production process with templatized creation, feed-based scale, and multi-point integration. It maximizes team efficiency with the right workflow and also accelerates campaign performance by reimagining the organization and distribution of media files effectively.
Its features include creating images and videos in bulk using custom templates, managing workspace effectively with user management, multi-language support, role-based access control, creating visual content automatically with APIs and more.
Deskpro
Helpdesk Software | Cloud or Self-Hosted, On ...
Deskpro is an all-in-one helpdesk software that provides customers and internal users with memorable customer experiences. It is a multi-channel helpdesk that captures and stores every message from customer conversations in a shared inbox, bringing the team together for harmonious support. ...
Deskpro improves efficiency by eliminating repetitive tasks with powerful automations. Aids in the making of data-driven decisions that improve the team's support, the development of a support system that gathers feedback directly from the user, and the ability to instantly communicate with customers with more functionality and customizable capabilities.
Pinterest
Pinterest is a visual social media platform where users can create and share pins, create boards, and shop. It allows users to create their own content through images, videos, and feeds to advertise products and generate leads. It provides an ads manager, which helps drive traffic to pinterest pages and boost online sales, signups, and subscriptions. ...
Users have the ability to create pins that are customized pieces of content put together to form a feed, which highlight products and give customers multiple ways to connect. Pins display real-time pricing information, availability, and links to the location that the product is sold.
HaloITSM
Intuitive ITSM Software to deliver ITIL-aligned service
HaloITSM is an all-in-one ITSM software solution for standardizing processes. It also provides useful analytics to help match IT delivery to the true needs of the business. It transforms current workflows into intuitive, up-to-date workflows. ...
The ITIL-aligned processes of HaloITSM make it simple to manage incidents and meet SLAs. Provides exceptional change management capability for tracking, planning, and delivering organizational changes on any scale.
Its features are incident management, knowledge base, a self-service portal, SLA management, problem management, change control, service catalog, artificial intelligence and so on.
Re:amaze
Re:amaze - Customer service, live chat, and helpdesk ...
Re:amaze offers intuitive customer support software for online businesses. Customers can be supported, engaged, and converted through chat, social, SMS, FAQ, and email on a single platform.
Zoomph
Audience Analytics for People-Based Marketing
Zoomph is a software platform providing tools for Social Audience Intelligence and Sponsorship Measurement and evaluation, that can be used by Brands, Agencies and Teams. Zoomph features include ...
Social Media monitoring feature provides real-time reports and analytics on channels for measuring impact on ROI of sponsorship campaigns and sponsored posts, videos, images and more. The AI based Video and Image detection tool tracks and identifies logos enabling insights on brand and partners media exposure.
Web+Center
Open Source Help Desk /Service Desk Software for IT and Customer Support
Web+Center is a suite of open source, web-based help desk and CRM applications that run onsite or in the cloud. It supports all browser-based devices, including PCs, Macs, and smartphones.
Issuetrak
Issuetrak, we work hard for our customers
Issuetrak provides an easy and affordable ticketing system for help desks and workflow management. It supports customer service, complaint resolution, and more.
Azuredesk
Azuredesk.co | Customer Service and Helpdesk Ticket Software
Azuredesk is a Helpdesk software built for providing customer service that can be used by businesses of any type or size. Azuredesk software includes tools for ticket management provided with ...
Azuredesk has its own email domain supporting unlimited email addresses, and provides a default support email-id on customer sign-up. Emails sent to these support ids automatically get converted to tickets with unique ticket-ids for better tracking. A self-service portal enables customers to resolve solvable issues online before approaching Helpdesk. It has a Multilingual app supporting 53 languages, which translates for customers using languages other than English.
Google Tag Manager
Google Tag Manage
Google Tag Manager is a tool with a web-based interface that simplifies the process of working with tags and delivers simple, reliable, easily integrated tag management solutions. It helps to acquire customers and increase sales and revenue. ...
Tag Manager helps users to add and update their website tags to better understand conversions and site analytics and improve collaboration across the business.
Some of its features include tag technology which provides control over how tags are defined and fired, share right access to right people, ready with built-in templates for Google and third-party measurement and marketing tags, integrations, automated tag management system, and much more.
xMatters
Digital Service Availability | Fast, Automated ...
xMatters offers incident management software with customizable alerts and automated workflows. Incident resolution is elevated for maximum efficiency.
Deskero Helpdesk
Deskero: Help desk software and support ticket system
Deskero is a simple, customizable and cloud help desk software that support ticket system for effective customer engagement. It helps to improve internal communication and enhance customer relationships. ...
Deskero brings new ways to interact with clients, engaging them in personal conversations through a simple, effective, no-frills support ticket system platform. Its marketing tools are designed to transform customers questions into real commercial opportunities.
Deskero customer service features are geared towards keeping the customer care efficient so that the agents stay productive. It helps in ticket merging to keep workflow quick and seamless, automates the import of interaction into one platform, categorize, prioritize and assign it to a specific agent or company department, save time using internal chat with the team to be updated with everything going on with customers and inside the team and much more.
Facebook Apps and Tabs
Customize Your Facebook Page | Facebook Apps
Facebook-apps-and-tabs allow customization of your Facebook page with various tabs, apps, and design elements. Optimize your presence using these tools.
OTRS
Ticket System and Helpdesk Software | OTRS
OTRS solutions are individually configured for flexibility and customization. They enable efficient work, convenient performance measurement, and easy integrations.
Helpspot
Just Enough Help Desk Software | HelpSpot
Help desk software converts support requests into manageable tickets. This streamlines the process for support staff.
Mojo Helpdesk
Help Desk Software and Ticket Tracking
Mojo Helpdesk leads in helpdesk software and ticketing systems for schools and organizations. It integrates seamlessly with Google G-Suite.
AlertOps
Incident management and response platform for ITOps, NOC and DevOps teams
AlertOps is focused on being the best incident management platform for ITOps, NOC, and DevOps teams. It offers flexible on-call schedules and tool integrations.
teamwork desk
Woodpecker.co - Cold emails & follow-ups, sent automatically from ...
Teamwork Desk a customer-centric helpdesk software which gives full visibility of customer communications from one shared spot so no information is lost and can convey remarkable help at scale. It helps to improve internal communications and improve efficiency. ...
Desk with all the helpdesk features provides customer support to exceed their expectations. It tracks, analyse and organizes customer communication and answers their queries with fuller, faster and more helpful.
Teamwork helpdesk ticketing system provides all the requirements — like shared inboxes, help docs, priority tickets, collision detection, canned responses, customer happiness surveys, and productivity indicators — to enable Customers at the heart of everything to be done.
Gmelius
Make Gmail your Team's Workspace
Gmelius enhances Gmail with email collaboration and business process automation. It is the leading software for Gmail and Google Workspace users.
Kustomer
Customer Service Software Reimagined
Kustomer delivers faster, richer customer experiences with omnichannel messaging and a unified customer view. AI-powered automations enhance service efficiency.
Clientsuccess
ClientSuccess: Customer Success Management Software
ClientSuccess is the top-rated CSM software for reducing churn and increasing customer revenue. It is noted for its ease of use and quick implementation.
Teamsupport
Customer Service Software Built for Business to Business
TeamSupport is a Customer Service software built for B2B companies. It provides help desk features and customer service management tools enabling improved customer service and better relationships. ...
TeamSupport features include Customer management that enables easy tracking of customer details and issues from a common company-wide customer database. Ticket Management provides customised automation, ticket tracking and routing, grouping of related tickets, leveraging of conditional fields and more. TeamSupport integrates with the software systems in the business such as CRM, developer tools and others.
The Collaboration and teamwork feature enables internal communication using Water Cooler, internal chat and shared calendar. An integrated product database enables easy tracking. The Customer Self-service feature provides a self-service hub with knowledge bases, community forums and wikis. Reporting and analytics feature provides unlimited reports and real-time customer insights and metrics.
Tenjin
Tools and training to help game developers to leverage data
Tenjin offers an all-in-one growth analytics suite with free startup access. Advertising measurement is provided on a pay-as-you-grow basis, prioritizing privacy.
Helprace
Provide a personalized one-on-one support experience. Boost productivity and collaborate
Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. It helps to increase productivity of service agents, optimization of workflows and provides skill based routing. ...
With Helprace, users can manage emails with a ticketing help desk, offer a knowledge base and a customer community. It integrates multiple tools together for great customer service, including tickets, email management, customer community, feedback, docs and knowledge base. The tool allows users to set rules that trigger automated workflows for managing tickets. It is also equipped with features that enable them to communicate with their customers in a more personalized manner.
Key features include tickets and email management, reports, community and feedback, docs and KB, localization, and more. Helprace assists support teams in reducing the number of tickets and emails they are handling. Its capability to produce a comprehensive knowledge base that consolidates important documents, articles, and contents customers need. Customers can even access this knowledge base from their mobile devices.
AnswerDash
Predict Customers questions based on page content and improve Customer Experience
AnswerDash is an AI-powered Self-service software that provides instant answers to Customer queries resulting in increase in Sales, Ticket Deflections and Self-service engagement. It can be used by businesses of all sizes for enabling Customer Success, improved Customer Experience, and reducing cart-abandonments in eCommerce. ...
The features include Instant Self-service support, on the relevant page, content delivery tailored to user profile, and popular content bubbled up dynamically to the top. The software integrates with the existing tools for ticketing and live chat thus enabling routing to agents if help is still needed. The software is also available as a mobile application and is customizable to match the brand.
The AI engine predicts and delivers smarter content, personalized to the user profile. The Analytics dashboard provides insights on customer queries, ticket deflections, and provides actionable insights on content that leads to support tickets or sales conversions or abandonments.
Zingtree
Create Interactive Decision Trees with Zingtree
Zingtree simplifies the creation and sharing of interactive decision trees. Users can start for free.
OutboundEngine
Marketing Automation platform to target new customers, build loyalty and close more business
OutboundEngine is a cloud-based email and social media marketing software through which clients can build and run campaigns for online marketing. It enables customers to craft a well-rounded marketing strategy using email and social media tools. ...
OutboundEngine automates sending of newsletters to clients through email and social media posts. It updates to content on different online platforms to keep the audience engaged and generates a track report of all social media activities. It allows clients to create custom marketing campaigns for businesses, automate email marketing, social media marketing and referral campaigns and create online business profiles.
OutboundEngine features include Referrals, review management, business listing management, social media advertising, email newsletters, social media management and more. The tool also helps plan marketing calendars with every email and social media update remaining topically consistent and relevant.
RaiseATicket
Customer experiences are managed better with Raiseaticket....
Raiseaticket offers a 100% free helpdesk to support customer tickets and requests. Features improve user experience across multiple channels.
HubSpot Service Hub
Customer service software to answer customer queries and issues.
HubSpot Service Hub is a customer service software that helps to deliver organized customer service that gives efficient help and complete answers to customer queries and issues. It helps to boost the productivity of customer service teams. It helps to increase revenue and increase customer satisfaction. ...
Service Hub also offers a complete help desk with built-in automation and reporting, so you can turn chats and emails into tickets that are easily organized, prioritized, and tracked. Service Hub helps to improve customer experience with the Conversations inbox, which brings all communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox. Each conversation is enriched by the HubSpot CRM, so customer service reps have contextual information about the customer's history with the company.
Service Hub enables businesses to provide self-service solutions to their customers with support from knowledge base tools, library of support articles. Service Hub's live chat makes it easy to engage more customers in conversations. And using the service bot, businesses can scale these conversations to help customers get answers without involving a human specialist.
Facebook For Business
Facebook for Business: Connect with the people who will love your business.
Facebook for Business is a solution created for business growth by making audience connections through Facebook, enabling businesses to meet their specific goals using Facebook Ads, Facebook Pages and other tools that are part of the Facebook for Business solution. The software works across devices. ...
Facebook Pages enables connections with businesses with simple and easy to create pages that are accessible on any device. The tool enables growing the audience through invites to customers and friends, run page ads, keep customers updated easily, reach out to more people on page promotions and more. Facebook Ads enables targeting future costumes and fans using simple self-service tools for creating ads and tracking their performance through reports.
The Video Ads tool enables creation of video ads for any business, any budget and any goal. It enables creating videos using only photos and text, or build story ads using existing videos to build it using the templates from the tool. Boosting a post feature enables turning an existing video on the business page into an ad.
ezoic
Ezoic | An Intelligent Platform Built For Publishers
Ezoic is an end-to-end platform for digital publishers and website owners that helps them improve revenue, traffic, SEO, website speed, infrastructure, regulatory compliance, and more. It helps platform users leverage sophisticated tools and technologies to help make smarter decisions about their digital properties at scale. It is designed to track and calculate publishers' revenue on a real-time basis. ...
The Ezoic platform leverages artificial intelligence to learn from website visitors with the goal of providing more personalized experiences that will improve on page experiences (session length) and drive up overall website ad revenue. The Ezoic platform features everything from intelligent website analytics to advanced automated visitor segmentation tools. Its digital revenue analytics platform assists publishers in lowering bounce rates, increasing session duration and putting personalized advertisements, enabling publishers to generate more revenue from their web pages.
GoTo Resolve
Experience smarter, faster, easier-than-ever IT management and support
RescueAssist makes remote support, screen sharing, and mobile device support easy. Issues are quickly identified, diagnosed, and solved with integration APIs.
osTicket
Customize the data collected from users ...
osTicket is a trusted open source support ticket system that streamlines customer service. It helps improve efficiency and scalability for handling customer inquiries.
GrooveHQ
Groove | The Better Way to Support Your Customers
GrooveHQ, rated 4.8/5 stars on G2, is praised as the top help desk software. It offers a shared inbox, knowledge base, chat, and more as a Zendesk alternative.
MomentFeed
Drive More In-Store Sales With Mobile Marketing
MomentFeed platform enables marketers and customer care teams to engage with customers through all digital storefronts at once, giving brands the power of an entire army of online marketers. ...
MomentFeed features include managing location info across all the top networks from a single console. Boost mobile visibility by keeping location info up-to-date and consistent across networks. Speak with a neighborhood voice from each location, aligning communities around your stores. Personalize and localize mobile ad campaigns for every store to get a higher response. Measurably drive foot traffic, and measure mobile marketing efforts against real in-store sales.
With an integrated management and reporting system that spans multiple channels including mobile search, social media, digital advertising, and customer care, the MomentFeed MCX Platform helps continuously and predictably capture more in-store sales for retailers, restaurant chains, banks, auto dealers, insurance companies and other franchised and corporate-owned multi-location businesses.
Jitbit Helpdesk
Ticketing software for your customer service desk.
Jitbit-helpdesk is an affordable, fast, and lightweight ticketing system with an on-premises option. It offers a free trial and boasts a good-looking interface.
X Ads
Increase sales with X Ads
Twitter-ads offers tips, tools, and best practices to help businesses succeed on X. Best practices, resources, and inspiration are provided for business success.
Dixa Customer Service
The Customer Friendship Platform
Dixa is a Customer Service software that delivers the best agent and customer experience with one-screen wonder. It helps to enhance customer relationships and build brand awareness. Dixa’s ...
It binds together customer service experience across phone, email, chat and messaging apps to eliminate the confusion caused by having separate systems and screens.
iSupport
Process Automation for Help Desks | iSupport
iSupport offers two editions: on-premise and hosted. It provides one integrated product for streamlined support.
Helpshift
Automate your customer service funnel and transform your support organization with AI-powered case management
Helpshift is a digital customer service support for customer success, marketing, sales teams and business owners to engage with leads / customers across devices and digital channels to grow business ...
It is primarily used to provide digital customer service support to leads and customers effectively engaging with them across wide channels such as messages, in-app, 3rd party apps, websites, live chat, mobiles, e-mail, chatbots and survey forms
Helpshift is powered by AI, automation and analytics providing a varied features such as ticket and case management, intelligent classification and bots, routing, proactive support, agent desktop, interactive FAQs, pop-up chats, in-app messaging, targeted e-mails, live chat, knowledge management and reporting using dashboards
Kapta
Key Account Management Software
Kapta offers software tools for key account management and strategic customer engagement. Revenue is driven and customer risk reduced through their solutions.
Sensor Tower
Market-Leading Digital & Mobile Intelligence to Monitor App's Marketplace Performance
Sensor Tower is a Mobile App Store Marketing Intelligence Software. It provides enterprise-level data on mobile apps and publishers through store intelligence, Ad intelligence, usage intelligence, and app intelligence platforms, which offer download, revenue, share of voice, and engagement metrics at unparalleled accuracy. ...
Its data analytics platform is intended to provide insights into the mobile app ecosystem. It helps in mobile app marketing, app store optimization, store intelligence, usage intelligence, advertisement intelligence, and increases application downloads through application store optimization, enabling mobile marketers, application developers, and industry analysts with competitive insights into the mobile economy.
Key features include app intelligence, store intelligence, ad intelligence, usage intelligence, and app teardown.
Slaask
Slaask - The customer service app for all Slack users
Slaask centralizes team and client communication in Slack. Features include seamless integration and real-time messaging.
Facebook Pages
Pages are for businesses, brands, organizations and public figures to share their stories and connect with people
Facebook Pages helps to manage business in a single place, so users can get more done, more easily. It is a platform offered by Facebook and is built with a page management tool. It enables users to create pages on Facebook business platforms while getting discovered, building connections, and gaining more loyal customers. ...
Facebook Pages enables users to check which posts posted by them are getting people interested, therefore helping users create more effective and relevant posts in the future. Messaging in Facebook Manager is made possible by messenger that allows reading, archiving of messages, and more.
The notifications feature enables users to see how people are interacting with their page. The insights tabs facilitate seeing how people respond to users' posts leading to making a more effective future post. The setting feature gives users controls of their page and page visibility. This is ideal as users can see who is viewing their page and who can make changes to users' pages.
VideoScribe
VideoScribe - Whiteboard Video Maker
VideoScribe is a software that helps to create whiteboard style animated videos for artists, businesses and educational institutions. Users can creatively use this software to provide engaging and motivating whiteboard video content for education and businesses alike. ...
It provides easy tools to produce creative, effective and captivating video content quickly. This helps to motivate the workforce, better reach of information, cognitive processing and engaging learning.
The software allows the user to easily add images, text, voice and music to make the video. The software offers easy to use drag and drop functionality, access to library of customizable images and music, support from expert team and community forum
MonsterInsights
MonsterInsights - Best Google Analytics Plugin for WordPress
MonsterInsights a digital analytics tool is a plugin that allows to easily add, customize, and manage the Google Analytics website tracking services on the WordPress site. It helps to acquire customers and increase sales and revenue. ...
MonsterInsights makes it effortless to set up Google Analytics in WordPress, provides useful information about the visitors, right inside the WordPress dashboard, see exactly how people find and use the website, focus on the contents and get all-important store metrics in one place.
It's features includes universal website tracking across devices and campaigns, enhanced Ecommerce tracking, Google Analytics compliant with GDPR and other privacy regulations, website analytics report right inside the WordPress dashboard with actionable insights, real-time stats and many more.
CitySpark Event Platform
CitySpark Event Platform
CitySpark allows users to find and promote hyper-local events. Local listings can be included on sites with aggregation feed and calendar tools.
SupportBee
Ticketing System for High Touch Customer Service
SupportBee is an email ticketing software that helps to collaborate team on customer support. It helps to improve customer satisfaction. SupportBee’s support ticket system enables teams to ...
SupportBee features for effective customer collaboration include a cloud-based shared inbox offering the team a frictionless way to collaborate by assigning tickets to teams and agents, team messaging tools, and a knowledge base to provide customers with easy access to self-service options and customer portal that provides a web portal for customers to send, manage and track the progress of their support requests.
Facelift
Social media management to make your community happier faster
Facelift is a multi-certified software solution with all components for professional social media marketing at the enterprise level. It helps to improve digital and social presence, enhance customer relationships, and build brand awareness. ...
Facelift is an efficient social customer care and community management. It helps with one-click cross-channel content publishing and provides a quick overview of all relevant information concerning social media marketing activities. It also helps to create social microsites via the engagement module and uses a powerful, process-optimized, and highly scalable Facebook and Instagram advertising system.
Some of its features include a trend watch to monitor all websites, blogs, and social channels, chatbot and messenger communication, next-level content management, automatic reports, and benchmark competitor KPIs and sharpen profiles.
ProProfs Help Desk
#1 Help Desk Ticketing System - proprofs.com
ProProfs helps manage customer-facing emails effortlessly, enabling faster issue resolution and happier customers. The software facilitates collaboration among teams.
Sprinklr Core
SMMS: Social Media Marketing & Management Software | Sprinklr
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more. ...
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
Epsilon PeopleCloud
Email Marketing platform - Create more meaningful Connections - rooted in privacy and driven by AI
Epsilon PeopleCloud is an email marketing and personalization platform powered by AI. Its suite of products enable personalized messaging by identifying intent through predictive AI, reaching customers across all channels and devices, and providing real-time insights on campaign performances. It can be used across industries such as Financial Services, Retail, Travel, Healthcare and more. ...
The platform enables personalized consumer journeys at scale with an end-to-end view of marketing performance that enables tying up results with the campaign activities. It provides a connected identity solution powered by CORE, that helps with access to thousands of direct publisher relationships.
It integrates within the existing business ecosystem, and also integrates seamlessly with other marketing and adtech solutions. The platform includes built-in privacy and security features that enable better outcomes.
Kayako
Help Desk Software Kayako Unified Customer Service Software
Kayako is a cloud-hosted Help Desk Software that puts all customer service channels in one place to address the customer concerns in a better and more efficient way. Kayako's customer support platform integrates various support channels such as email, live chat and phone calls. This assists with internal and customer-facing communication. ...
Kayako's help centre provides self-help and allows customers to answer their own questions, quickly and simply. Help centre analytics enables users to track the phrases customers are searching for in order to optimize content. Brands can also build and customize multiple help centres, each with unique content and branding. Kayako helps users visualize the customer’s journey and unify all customer interactions. The messenger feature allows users to support customers with a live chat experience that's as intuitive as messaging their friends. Brands can also help customers on the go with live chat on their mobile website or embedded in custom apps.
Kayako automates repetitive and standard customer service processes with auto-ticketing, macros, notifications and easy sorting so that agents can focus on delivering personalized support to high-level and more urgent concerns. Kayako provides strong support to eCommerce by displaying every page view and purchase history of the customer, as well as syncing it with the marketing or sales teams for more potential business from customers.
CRMdesk
Online Customer Support - Web Based Help Desk ...
CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.
Connective
Social networking platform for communities
Carii is a networking platform enabling global communication while ensuring private content ownership. Communities are brought together across boundaries.
Google Groups
create and participate in online forums and email-based groups .....
Google Groups allows participation in forums and email-based groups for community conversations. Discussions are centralized in one place for a rich experience.
GWI
On‑demand consumer research to power up marketing, strategy products, pitches
GWI provides on-demand consumer research with instant access to global consumer data. Audience insights are easily understood and readily available.
Buffer Analyze
Facebook and Instagram analytics tool
Buffer-analyze offers in-depth social media analytics for growing brands. Performance is measured, reports are created, and growth recommendations are provided.
MaxxRTB
Best Programmatic Digital Advertising Solutions ...
MaxxRTB provides top programmatic digital advertising solutions with real-time bidding for mobile, video, and display campaigns. Best programmatic ad exchange platform is offered.
Mastodon
Giving social networking back to you - The Mastodon Project
Mastodon empowers users to follow friends and discover new ones on a community-owned, ad-free platform. Users can publish links, pictures, text, and video freely.
Social Blade
SocialBlade.com - YouTube, Twitch, Twitter, & Instagram Statistics
4.02 ★
Social Blade
Social Blade is a social analytics platform for sales, social media marketing and content teams to grow their brands on social media platforms. It is primarily used to get global analytics on ...
It comes with a public database with advanced technology that provides global analytics on all social media platforms.