Vyopta Overview

Vyopta monitors UC&C environments and generates insights to improve user experience, grow adoption, and optimize investments. Collaboration intelligence is leveraged for business collaboration analytics.

Use Cases

Customers recommend Collaboration, Engagement Management, Performance Management, as the business use cases that they have been most satisfied with while using Vyopta.

Other use cases:

  • Lead Qualification: Technographic
  • Social Media Analytics
  • Call Recording
  • Communication Management
  • Conference Call Management
  • Lead Analytics
  • Call Analytics
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Business Priorities

Improve ROI and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Vyopta.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enhance Customer Relationships
  • Launch New Products
  • Improve Internal Communications
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Vyopta Use-Cases and Business Priorities: Customer Satisfaction Data

Vyopta's features include Recording, SEM, Alerts: Popups & Notifications, etc. and Vyopta support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Vyopta analytics capabilities include Custom Reports, and Analytics.

Reviews

"...vAnalytics with the real time video monitoring made it much easier to manage our video network, grow video collaboration, and helped us find $160,000 in savings within weeks of using the product...." Peer review by Liam McDonough, Senior Collaboration System Administrator, Cimpress

Vyopta, Cayzu Help Desk, Service Creatio, Elevio, Qminder, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Vyopta

Top Industries

  • Financial Services
  • Pharmaceuticals

Popular in

  • Mid Market

Vyopta is popular in Financial Services, and Pharmaceuticals, and is widely used by Mid Market,

Comprehensive Insights on Vyopta Use Cases

How can Vyopta enhance your Collaboration process?

How can Vyopta enhance your Engagement Management process?

How does Vyopta address your Performance Management Challenges?

What solutions does Vyopta provide for Social Media Analytics?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Vyopta solved their Help Desk needs. Cuspera uses 1137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Frequently Asked Questions(FAQ)

for Vyopta

What is Vyopta used for?

Vyopta is a Help Desk Software mainly used by its customers to Improve ROI and Improve Efficiency by Collaboration, Engagement Management and Performance Management .

What are the top features of Vyopta?

Recording, SEM and Alerts: popups & Notifications are some of the top features of Vyopta.

Who uses Vyopta?

Vyopta is used by Financial Services, Pharmaceuticals among other industries.

What are Vyopta alternatives?

Cayzu Help Desk, Service Creatio, Elevio and Qminder are popular alternatives for Vyopta.

Where is Vyopta located?

Vyopta is headquartered at 3755 South Capital of Texas Highway, Suite 340, Austin, Texas 78704, US.
lightning

Peers used Vyopta for collaboration and engagement management

Vyopta Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.95/5 ★

Read Reviews (1)
Custom Reports

4.75/5 ★

Read Reviews (151)
Analytics

4.62/5 ★

Read Reviews (167)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.95/5 ★

Read Reviews (1)
Custom Reports

4.75/5 ★

Read Reviews (151)
Analytics

4.62/5 ★

Read Reviews (167)

Software Failure Risk Guidance

?

for Vyopta

Overall Risk Meter

Low Medium High

Top Failure Risks for Vyopta

Vyopta Incorporated. News

Product

Hybrid Work Has Changed Meetings Forever | AAPL Publication

Vyopta analyzed 40 million virtual meetings, revealing trends in hybrid work environments. Key findings include increased virtual meeting volumes, rising "no-participation rates," and decreased camera usage. These metrics correlate with employee retention and engagement. Vyopta's platform helps organizations leverage meeting data to enhance productivity and meeting culture, offering insights into improving collaboration in hybrid settings.

M&A

Pro AV Newsmakers: HP Acquires of Vyopta and More Partnerships to Know - AV Network

HP has acquired Vyopta, which is a noteworthy partnership in the Pro AV industry.

M&A

HP buys Vyopta to bolster workforce experience platform - AV Magazine

HP acquires Vyopta to enhance its workforce experience platform, strengthening its position in the collaboration and videoconferencing market.

M&A

HP Advances Workforce Experience Platform With Vyopta Acquisition - Pulse 2.0

HP is improving its workforce experience platform by acquiring Vyopta.

Vyopta Incorporated. Profile

Company Name

Vyopta Incorporated.

Company Website

https://www.vyopta.com/

HQ Location

3755 South Capital of Texas Highway, Suite 340, Austin, Texas 78704, US

Employees

11-50

Social

Financials

SERIES B