Sprinklr Core Overview
Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.
Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Core works with different mediums / channels such as Social Media.
Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.
Reviews
"It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this" - Katrina Munsell
Sprinklr Core, Tubular, Renderforest Video, InVideo, Missinglettr, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Sprinklr Core Use Cases
How efficiently Does Sprinklr Core manage your Engagement Management?
How can Sprinklr Core optimize your Communication Management Workflow?
How can Sprinklr Core enhance your Advertisement process?
How can Sprinklr Core optimize your Content Management Workflow?
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
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We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing. Testimonial By Briana Stewart |
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Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before. Testimonial By BRITTANY NEISH |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Katrina Munsell Director, AI and Innovation Microsoft |
It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
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Briana Stewart Community Rep Heartland Dental |
We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing. Testimonial By Briana Stewart |
|
BRITTANY NEISH Sr. Social Strategist, Moen Moen |
Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before. Testimonial By BRITTANY NEISH |
Case Studies
CASE STUDY 3M
CASE STUDY Standard Chartered Bank
CASE STUDY Microsoft
CASE STUDY Uber
CASE STUDY IKEA
CASE STUDY Vodafone Germany
Video
How to Use AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions(FAQ)
for Sprinklr Core
What is Sprinklr Core?
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Peers used Sprinklr Core for social media management and engagement management
Sprinklr Core Competitors
Sprinklr Core Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
Sprinklr Core Integrations
Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Sprinklr Inc. News
Sprinklr Adds Copilot, AI Agents, and Customer Feedback Management
Sprinklr Adds Copilot, AI Agents, and Customer Feedback Management
Sprinklr Announces Scott Millard as Chief Revenue Officer
Sprinklr has appointed Scott Millard as Chief Revenue Officer, effective September 22, 2025. Millard, a seasoned sales leader with over 30 years in the tech industry, previously held senior roles at Dell Technologies. His appointment is part of Sprinklr's strategy to enhance its go-to-market approach and expand its reach into larger enterprises.
Sprinklr Welcomes Bit Rambusch as Head of Global Services and Support
Sprinklr has appointed Bit Rambusch as Head of Global Services and Support. With extensive experience from Philips Healthcare and Dell, Rambusch will focus on enhancing Sprinklr's customer service and support operations. This move aligns with Sprinklr's strategy to strengthen its AI-powered platform and customer-centric approach.
Sprinklr Welcomes Bit Rambusch as Head of Global Services and Support.
Sprinklr has appointed Bit Rambusch as Head of Global Services and Support. Rambusch, with a strong background in customer service from Philips Healthcare and Dell, will focus on enhancing Sprinklr's customer-centric approach and expanding its AI-powered platform. This strategic move aims to bolster Sprinklr's core social and marketing products and improve customer service excellence.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
How can Sprinklr Core enhance your Social Media Management process?