Sprinklr Core Overview
Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.
Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Core works with different mediums / channels such as Social Media.
Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.
Reviews
"Sprinklr enables us to adapt to changing digital transformation business needs... we use the platform as an enabler of our strategy to listen to and engage with our customers at scale" - Marc Duquesnoy
Peer review evidence (same sources as the product rating summary)
"...The learning curve can be higher than other social media management tools, but as a result you get more granular data..." Peer review by Alexandre Teplitxky, Campaign manager, Autodesk
"...Measure social impact and engagement of editorial articles..." Peer review by Cassiano G., Internet
"...Digital Marketing Manager, Moen Moen s advertising agency was using yet another tool, 4C, to create, publish, and report on paid social campaigns, but the Moen team did not have access to this tool, giving the team no way to extract real-time data or insights. ..." Case Study Moen
Sprinklr Core, Tubular, Renderforest Video, InVideo, Missinglettr, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.
Sprinklr Core Customer wins, Customer success stories, Case studies
How efficiently Does Sprinklr Core manage your Engagement Management?
How can Sprinklr Core optimize your Communication Management Workflow?
How does Sprinklr Core address your Advertisement Challenges?
How can Sprinklr Core enhance your Content Management process?
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Sprinklr enables us to adapt to changing digital transformation business needs... we use the platform as an enabler of our strategy to listen to and engage with our customers at scale Testimonial By Marc Duquesnoy |
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In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase in sentiment change in conversations this team ha...s engaged with increasing our customer satisfaction, expectations, and experience. |
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Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before. Testimonial By BRITTANY NEISH |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Marc Duquesnoy Digital and Media Director LÓreal |
Sprinklr enables us to adapt to changing digital transformation business needs... we use the platform as an enabler of our strategy to listen to and engage with our customers at scale Testimonial By Marc Duquesnoy |
|
Devin Hood Director of Digital Experience Cisco |
In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase in sentiment change in conversations this team ha...s engaged with increasing our customer satisfaction, expectations, and experience. |
|
BRITTANY NEISH Sr. Social Strategist, Moen Moen |
Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before. Testimonial By BRITTANY NEISH |
leading global consumer electronics company - Consumer Electronics - Very Large
Sprinklr Achieves Record-Breaking Q1 Growth with 7% Revenue Surge
How to Use AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions (FAQ)
What buyers ask before choosing Sprinklr Core
What is Sprinklr Core?
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Peers used Sprinklr Core for social media management and engagement management
Sprinklr Core Competitors
Sprinklr Core Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
Sprinklr Core Integrations
Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Sprinklr Inc. News
Sprinklr Appoints Jordi Ribas to Board of Directors
Sprinklr has appointed Jordi Ribas, a global product and engineering leader from Microsoft, to its Board of Directors. Ribas's extensive experience in AI and product innovation is expected to contribute significantly to Sprinklr's growth and innovation in AI-native customer experience management.
Sprinklr Appoints Microsoft Exec to Board
Sprinklr has appointed Jordi Ribas, a seasoned Microsoft executive, to its board of directors. Ribas, known for his work on Microsoft's AI initiatives, is expected to bolster Sprinklr's AI-native customer experience management efforts. His extensive experience in product development and AI will support Sprinklr's platform expansion.
Sprinklr Introduces New AI Capabilities to Help Brands Move from ...
Sprinklr has launched its Summer '26 Release, introducing new AI capabilities to enhance real-time customer engagement. The update focuses on transforming customer signals into actionable insights across marketing and service channels. Key features include AI-driven decision support, enhanced Voice AI agents, and integrations with platforms like Adobe Customer Journey Analytics and Microsoft Teams. These enhancements aim to streamline workflows and improve customer experience management.
Sprinklr Named 2026 Gartner Leader for Social Media Management & Listening
Sprinklr has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening. The AI-native platform excels in unifying customer experience management, enabling brands to leverage social media for real-time feedback and engagement.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
Why is Sprinklr Core the best choice for Social Media Management?