Sprinklr Core Overview
This is a summary of the comprehensive capabilities and benefits of Sprinklr Core based on over 4249 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Sprinklr Core, Sendible, Falcon.io (now Brandwatch Social Media Management), Agorapulse, Khoros Marketing, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Sprinklr Core is right for your needs? Our Cuspera AI engine can evaluate how Sprinklr Core fits your specific business needs, industry, and context. Get your personalized assessment report today.
Sprinklr Core supports business activities such as:
- Social Media Management
- Engagement Management
- Communication Management
- Advertisement
- Content Management
Sprinklr Core can help you with many business goals, such as Improve ROI, Acquire Customers, Build Brand Awareness, Enhance Customer Relationships, Improve Brand Engagement, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Sprinklr Core's capabilities include Dashboard, Personalization, Alerts: Popups & Notifications, etc.
Sprinklr Core was founded in 2009. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team sai...d, the alerts are very relevant. And, our human rights team said, this tool alerts me about the issues going viral. " - Jola Oliver
Cuspera Reviews
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities peers achieved using Sprinklr Core.
Use Cases
Peers recommend Social Media Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Sprinklr Core.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Management with Social Media |
4.83/5 ★ |
"...Sprinklr is probably the most robust social media management platform on the market...." Peer review by Administrator in Pharmaceuticals |
| social media analytics |
4.74/5 ★ |
"...Sprinklr helps us schedule and post content across many channels, people and languages Easy to use interface, multiple users can apply select targeting, ability to generate analytical reports on various campaigns, simple publishing of content, integrated company shortened URL, cheaper than Radian6..." Peer review by User in Computer Networking, Computer & Network Security |
| engaging on social media |
4.90/5 ★ |
"...Sprinklr helps enterprises promote social engagement, advertising, customer care, and advocacy...." 11 of the Best Social Media Management Tools to Simplify Your Marketing in 2019 |
| monitoring social media |
4.82/5 ★ |
"...It is also being used for social monitoring and social listening for research purposes...." Peer review by Sonia S. Babani, Global Performance Marketing Manager - Digital Media, InterContinental Hotels Group (IHG®) |
| scheduling post to social media |
4.73/5 ★ |
"...With over 74,000 total mentions for the Cisco Live event this past June, we need a tool to assign social media posts and engage effectively as a team. ..." How to build your social media content calendar |
| managing social media account |
4.46/5 ★ |
"...it allows us to have Great program to monitor multiple social media accounts!..." Peer review by User in Insurance, Insurance |
| Engagement Management with Social Media |
4.86/5 ★ |
"...Social Monitoring and engagement...." Peer review by Administrator in Information Technology and Services |
| engaging and following up |
4.85/5 ★ |
"...Engaging social media audiences on a daily basis and maintaining positive relationships with key influencers ...." Peer review by User in Telecommunications, Telecommunications |
| Communication Management with Social Media |
4.14/5 ★ |
"...Ensuring all conversations on and through social networks are performed using this tool (Publishing, Customer Service, Listening, Sales, etc)...." Peer review by Internal Consultant in Internet |
| sending & publishing communications |
3.95/5 ★ |
"...Social media community management, publishing, and reporting...." Peer review by User in Marketing and Advertising, Marketing and Advertising |
| tracking & monitoring communications |
4.82/5 ★ |
"...Even for beginners, it is easy to use the social monitoring tools and you can get extremely in-depth data to use for your company or project...." Peer review by Harrison X., Marketing and Advertising |
| PEER EXPERIENCES | |
|---|---|
| Social Media Management with Social Media |
4.83/5 ★ |
"...Sprinklr is probably the most robust social media management platform on the market...." Peer review by Administrator in Pharmaceuticals |
|
| social media analytics |
4.83/5 ★ |
| engaging on social media |
4.83/5 ★ |
| monitoring social media |
4.83/5 ★ |
| scheduling post to social media |
4.83/5 ★ |
| managing social media account |
4.83/5 ★ |
| Engagement Management with Social Media |
4.86/5 ★ |
"...Social Monitoring and engagement...." Peer review by Administrator in Information Technology and Services |
|
| engaging and following up |
4.86/5 ★ |
| Communication Management with Social Media |
4.14/5 ★ |
"...Ensuring all conversations on and through social networks are performed using this tool (Publishing, Customer Service, Listening, Sales, etc)...." Peer review by Internal Consultant in Internet |
|
| sending & publishing communications |
4.14/5 ★ |
| tracking & monitoring communications |
4.14/5 ★ |
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4249 insights from peers and experts to help you assess how these Sprinklr Core use cases fit your Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human ri...ghts team said, this tool alerts me about the issues going viral. |
|
|
There were a lot of reasons to bring Sprinklr on. We needed something to scale our publishing, engagement, and customer service efforts, but we also saw value in reaching more diverse candidates who might not consider Allstate otherwise Testimonial By Jessica Masterson |
|
|
Sprinklr has given me the ability to compare metrics easily from one market to another, one campaign to another, to see what copy or images are working and which ones aren’t. Testimonial By trevor grigsby |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jola Oliver Director, Global Social Media Intelligence McDonald's |
We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human ri...ghts team said, this tool alerts me about the issues going viral. |
|
Jessica Masterson Manager, Employment Brand and Diversity Recruiting Allstate |
There were a lot of reasons to bring Sprinklr on. We needed something to scale our publishing, engagement, and customer service efforts, but we also saw value in reaching more diverse candidates who might not consider Allstate otherwise Testimonial By Jessica Masterson |
|
trevor grigsby SOCIAL MEDIA EXPERIENCE MANAGER, COE AAA Club Alliance |
Sprinklr has given me the ability to compare metrics easily from one market to another, one campaign to another, to see what copy or images are working and which ones aren’t. Testimonial By trevor grigsby |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study AkzoNobelRead More |
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Case Study StarwoodRead More |
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Case Study SAPRead More |
Frequently Asked Questions(FAQ)
for Sprinklr Core
What is Sprinklr Core?
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Sprinklr Core to Improve ROI and Acquire customers
Sprinklr Core Alternatives
Peer and Expert Opinion on Features
for Sprinklr Core
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (144) |
| Personalization | Read Reviews (85) |
| Alerts: popups & Notifications | Read Reviews (43) |
| Live monitoring | Read Reviews (22) |
| Ticketing | Read Reviews (17) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (144) |
| Personalization | Read Reviews (85) |
| Alerts: popups & Notifications | Read Reviews (43) |
| Live monitoring | Read Reviews (22) |
| Ticketing | Read Reviews (17) |
IT and Other Capabilities
for Sprinklr Core
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (422) |
| Data Export | Read Reviews (174) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (422) |
| Data Export | Read Reviews (174) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (62) |
| 24/7 Support | Read Reviews (353) |
| Phone Support | Read Reviews (51) |
| Email Support | Read Reviews (43) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (62) |
| 24/7 Support | Read Reviews (353) |
| Phone Support | Read Reviews (51) |
| Email Support | Read Reviews (43) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Vendor Profile Details
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
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