Sprinklr Core Overview
Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.
Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Core works with different mediums / channels such as Social Media.
Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.
Reviews
"Today, digital transformation is changing relationships with consumers, giving them an unlimited amount of purchasing choices. In this world, it's even more crucial to effectively reach and engage our customers" - Lorenzo Bertelli
Peer review evidence (same sources as the product rating summary)
"...The analytics are some of the best analytics for social I've seen...." Peer review by Kira Swain, Social Media Marketing and Community Manager, Auction.com
"...It's a means of community engagement as well as social reputation...." Peer review by Meg Ruggieri, Digital Content Strategist, GrowthWeaver
"...This tool is not the end-all of social management, tracking and analytics...." Peer review by Consultant in Public Relations and Communications
Sprinklr Core, Tubular, Renderforest Video, InVideo, Fomo, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.
Sprinklr Core Customer wins, Customer success stories, Case studies
What Are the key features of Sprinklr Core for Engagement Management?
How does Sprinklr Core facilitate Communication Management?
What solutions does Sprinklr Core provide for Advertisement?
How does Sprinklr Core facilitate Content Management?
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Today, digital transformation is changing relationships with consumers, giving them an unlimited amount of purchasing choices. In this world, it's even more crucial to effectively reach and engage our customers Testimonial By Lorenzo Bertelli |
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It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
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80% of our budget is now allocated to social and digital. Why? Because we know that these channels allow us to reach and engage with customers at scale. Testimonial By Dean Aragon |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lorenzo Bertelli Head of Marketing Prada Group |
Today, digital transformation is changing relationships with consumers, giving them an unlimited amount of purchasing choices. In this world, it's even more crucial to effectively reach and engage our customers Testimonial By Lorenzo Bertelli |
|
Katrina Munsell Director, AI and Innovation Microsoft |
It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
|
Dean Aragon CEO & Global VP of Brand Shell |
80% of our budget is now allocated to social and digital. Why? Because we know that these channels allow us to reach and engage with customers at scale. Testimonial By Dean Aragon |
3M - Manufacturing
Lenovo - Consumer Electronics
How to Use AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions(FAQ)
for Sprinklr Core
What is Sprinklr Core?
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Peers used Sprinklr Core for social media management and engagement management
Sprinklr Core Competitors
Sprinklr Core Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
Sprinklr Core Integrations
Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Sprinklr Inc. News
Sprinklr Social Index benchmarks brand social impact
Sprinklr has launched the Social Index, a new benchmark tool that evaluates brand performance on social media. The index measures over 1 million interactions across 1,160 brands, highlighting the gap between brand activity and audience engagement. It uses a normalized score to assess how brands connect with audiences in real-time, emphasizing the importance of relevance over volume in social media strategy.
Sprinklr Unveils Social Index Revealing Brand Engagement Gap
Sprinklr released its Social Index report, analyzing over 1.16 million interactions across 1,160 brands. The report highlights a gap in brand engagement, with 78% of retail brands failing to generate meaningful interactions. It introduces a 0-10 scoring system to assess social performance maturity. The findings suggest a shift from volume to relevance in social media strategy, impacting Fortune 100 companies' engagement approaches.
Sprinklr Launches the Social Index, a New Benchmark for How Brands Win ...
Sprinklr has introduced the Social Index, a new benchmark evaluating brand performance on social media. The index highlights a gap between brand activity and audience engagement, emphasizing the importance of relevance over visibility. It uses a 0-10 score to measure how brands connect with audiences in real-time, urging a shift from volume to meaningful engagement.
Sprinklr to Release First Quarter Financial Results on May 13, 2026 at 12:00:00 GMT
Sprinklr will announce its first quarter financial results on May 13, 2026, at 12:00 GMT. The release will provide insights into the company's performance for the initial months of the year and will be accessible via their investor relations website.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
What makes Sprinklr Core ideal for Social Media Management?