NABD Overview

NABD offers cloud-based CRM and help desk software. It serves as a Zendesk alternative for online business complaint management.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Engagement Management, as the business use cases that they have been most satisfied with while using NABD.

Other use cases:

  • Workflow Management
  • Contact List Management
  • Customer Case Management
  • Customer Feedback Management
  • Sending & Publishing Communications
  • Social Media Analytics
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NABD.

Other priorities:

  • Improve Efficiency
  • Increase Sales & Revenue
  • Grow Market Share
See all business priorities See less business priorities

NABD Use-Cases and Business Priorities: Customer Satisfaction Data

NABD works with different mediums / channels such as Phone Calls. Social Media. and Twitter.

NABD's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and NABD support capabilities include 24/7 Support, Phone Support, Email Support, etc. also NABD analytics capabilities include Analytics, and Custom Reports.

Reviews

"...In addition to managing our customers interactions via the customer portal and emails. . . ...." Peer review by Tarek A.

Popular Business Setting

for NABD

Top Industries

  • Computer Software
  • Information Technology and Services
  • Medical Devices

Popular in

  • Mid Market
  • Enterprise
  • Small Business

NABD is popular in Computer Software, Information Technology And Services, and Medical Devices and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on NABD Use Cases

How does NABD facilitate Helpdesk Management?

What makes NABD ideal for Knowledge Management?

How can NABD optimize your Engagement Management Workflow?

How can NABD enhance your Workflow Management process?

What Are the key features of NABD for Contact List Management?

Frequently Asked Questions(FAQ)

for NABD

What is NABD used for?

NABD is mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Helpdesk Management, Knowledge Management and Engagement Management .

What are the top features of NABD?

Ticketing, Alerts: popups & Notifications and Dashboard are some of the top features of NABD.

Who uses NABD?

NABD is used by Computer Software, Information Technology And Services and Medical Devices among other industries.

Where is NABD located?

NABD is headquartered at Egypt.

NABD Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.87/5 ★

Read Reviews (31)
Custom Reports

4.85/5 ★

Read Reviews (88)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.87/5 ★

Read Reviews (31)
Custom Reports

4.85/5 ★

Read Reviews (88)

Software Failure Risk Guidance

?

for NABD

Overall Risk Meter

Low Medium High

Top Failure Risks for NABD

NABD System. Profile

Company Name

NABD System.

HQ Location

Egypt

Employees

NA

Social

Facebook Linkedin Twitter

Financials

PRIVATE