NABD Overview
This is a summary of the comprehensive capabilities and benefits of NABD based on over 884 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
NABD, Cayzu Help Desk, CRMdesk, AnswerDash, Jitbit Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if NABD is right for your needs? Our Cuspera AI engine can evaluate how NABD fits your specific business needs, industry, and context. Get your personalized assessment report today.
NABD supports business activities such as:
- Helpdesk Management
- Knowledge Management
- Engagement Management
- Workflow Management
- Contact List Management
NABD can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Efficiency, Increase Sales & Revenue, and Grow Market Share. It can help manage these activities if you use Phone Calls Social Media and Twitter for these needs. As a solution, NABD's capabilities include Ticketing, Alerts: Popups & Notifications, Dashboard, etc.
NABD Computer Software Vertical is its biggest customer base.
Reviews
"...Nabd is arguably one of the most Important help desk solutions available today...." Peer review by Saby Smith, General Manager, Future company
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well NABD solved their Help Desk needs. Cuspera uses 884 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using NABD.
Use Cases
Peers recommend Helpdesk Management , Knowledge Management , Engagement Management , as the business use cases that they have been most satisfied while using NABD.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.99/5 ★ |
"...Nabd is arguably one of the most Important help desk solutions available today...." Peer review by Saby Smith, General Manager, Future company |
| Knowledge Management |
4.97/5 ★ |
"...Knowledge base (support Wikis) Help customers help themselves since People like to solve their own issues...." 1StopDesk |
| creating knowledge base |
3.40/5 ★ |
"...Create a customized knowledge base and customer portal replete with your brand names, logos and font so that your consumers are able to connect with you and gather solutions for their issues without any hassles...." 1StopDesk |
| Engagement Management with Social Media and Twitter |
4.95/5 ★ |
"...Users can engage with external auditors and suppliers...." Peer review |
| engaging and following up |
4.95/5 ★ |
"...Its interface is much more user friendly than any of the other systems, and had the critical follow-up and reporting capabilities we need to ensure effective customer service management...." Customers |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.99/5 ★ |
"...Nabd is arguably one of the most Important help desk solutions available today...." Peer review by Saby Smith, General Manager, Future company |
|
| Knowledge Management |
4.97/5 ★ |
"...Knowledge base (support Wikis) Help customers help themselves since People like to solve their own issues...." 1StopDesk |
|
| creating knowledge base |
4.97/5 ★ |
| Engagement Management with Social Media and Twitter |
4.95/5 ★ |
"...Users can engage with external auditors and suppliers...." Peer review |
|
| engaging and following up |
4.95/5 ★ |
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 884 insights from peers and experts to help you assess how these NABD use cases fit your Help Desk needs.
Frequently Asked Questions(FAQ)
for NABD
What is NABD used for?
What are the top features of NABD?
Who uses NABD?
What are NABD alternatives?
Where is NABD located?
Popular Business Setting
for NABD
Top Industries
- Computer Software
- Information Technology and Services
- Medical Devices
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used NABD to Enhance customer relationships and Acquire customers
NABD Alternatives
Peer and Expert Opinion on Features
for NABD
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (23) |
| Alerts: popups & Notifications | Read Reviews (20) |
| Dashboard | Read Reviews (14) |
| Recording | Read Reviews (10) |
| Templates | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (23) |
| Alerts: popups & Notifications | Read Reviews (20) |
| Dashboard | Read Reviews (14) |
| Recording | Read Reviews (10) |
| Templates | Read Reviews (6) |
IT and Other Capabilities
for NABD
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (69) |
| Data Export | Read Reviews (40) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (69) |
| Data Export | Read Reviews (40) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (266) |
| Phone Support | Read Reviews (34) |
| Email Support | Read Reviews (27) |
| Chat Support | Read Reviews (42) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (266) |
| Phone Support | Read Reviews (34) |
| Email Support | Read Reviews (27) |
| Chat Support | Read Reviews (42) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (88) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (88) |
Software Failure Risk Guidance
?for NABD
Overall Risk Meter
Top Failure Risks for NABD
Vendor Profile Details
Company Name
NabdSys
Company Website
https://nabdsys.com/HQ Location
Egypt
Employees
NA
Social
Financials
PRIVATE
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