Gmelius Overview

Gmelius transforms Gmail into a collaborative hub with its Shared Inboxes and AI Email Assistants. Designed for efficiency, Gmelius integrates seamlessly within Gmail, allowing teams to manage emails collectively, reducing time spent in inboxes by an hour each day. The platform's standout feature is its ability to convert Gmail into a shared workspace, facilitating clear and quick email management. Labels and AI-driven insights further optimize email handling, making individual and team workflows more effective. Ideal for businesses seeking streamlined communication, Gmelius offers a practical solution to enhance email productivity directly within Gmail.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Collaboration, as the business use cases that they have been most satisfied with while using Gmelius.

Other use cases:

  • Helpdesk Management
  • Workflow Management
  • Campaign Management
  • Groups Management
  • Social Media Analytics
  • Advertisement
  • Training & Onboarding
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Gmelius.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve ROI
  • Improve Visibility
  • Launch New Products
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Gmelius Use-Cases and Business Priorities: Customer Satisfaction Data

Gmelius works with different mediums / channels such as E-Mail. and Phone Calls.

Gmelius's features include Templates, Personalization, Alerts: Popups & Notifications, etc. and Gmelius support capabilities include Chat Support, Phone Support, Email Support, etc. also Gmelius analytics capabilities include Custom Reports, and Analytics.

Reviews

"...then depending on certain conditions you can resend email, or send a response, or just a reminder...." Peer review by Juan Carlos H, customer service

Gmelius, Cayzu Help Desk, Service Creatio, Comm100 Live Chat, Freedcamp, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Gmelius enhances Gmail with email collaboration and business process automation. It is the leading software for Gmail and Google Workspace users.

Popular Business Setting

for Gmelius

Top Industries

  • Marketing and Advertising
  • Internet
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Gmelius is popular in Marketing And Advertising, Internet, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Gmelius Use Cases

Why is Gmelius the best choice for Communication Management?

How does Gmelius facilitate Engaging And Following Up?

How efficiently Does Gmelius manage your Collaboration?

How can Gmelius optimize your Helpdesk Management Workflow?

What Are the key features of Gmelius for Workflow Management?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Gmelius solved their Help Desk needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

CASE STUDY Nori

Gmelius helped Nori solve email overload and tool sprawl. Nori struggled with shared inbox confusion and too many disconnected tools. Gmelius let them segment and assign emails, so no message was mis...sed. Shared inboxes and email assignments improved team accountability. Nori now uses fewer tools and works more efficiently. The team also benefits from Gmail and Slack integration.

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CASE STUDY Nori

Nori used Gmelius to solve problems with email accountability and tool overload. Before Gmelius, Nori's team struggled with missed messages and confusion using shared email accounts and Google Groups.... Gmelius helped Nori manage high email volumes, assign emails to the right team members, and ensure no message was lost. The team also reduced the number of tools they needed by integrating Gmail and Slack with Gmelius. This made their workflow simpler and more efficient.

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CASE STUDY Nori

Nori used Gmelius to solve problems with email overload and lack of accountability. Before Gmelius, Nori's team struggled with shared email accounts and missed important messages. Gmelius helped them... organize emails, assign tasks, and reduce tool overload. The integration with Gmail and Slack improved their workflow. Now, Nori manages communications more efficiently and plans to expand their use of Gmelius.

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Non-Profit Organization Management

CASE STUDY Französisches Rotes Kreuz

Gmelius helped the Französisches Rotes Kreuz migrate 10,000 group emails from Microsoft Outlook to Google Workspace. The organization needed better collaboration, secure information transfer, and eff...icient workload distribution for 40,000 staff and volunteers. Gmelius provided shared inboxes, easy onboarding, and seamless Gmail integration. Now, the Red Cross uses 8,000 shared inboxes to improve teamwork and email management. This led to faster responses, better delegation, and increased security.

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Non-Profit Organization Management

CASE STUDY Cruz Vermelha Francesa

Gmelius helped Cruz Vermelha Francesa migrate 10,000 group emails from Outlook to Google Workspace. The organization needed better email collaboration and secure information transfer for 40,000 staff... and volunteers. Gmelius provided shared inboxes, making it easy to assign, tag, and delegate emails. The solution enabled more efficient communication and improved security. Today, they use 8,000 shared inboxes for company, team, and internal communications.

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Non-Profit Organization Management

CASE STUDY Croix-Rouge française

Gmelius helped Croix-Rouge française migrate 10,000 group emails from Microsoft Outlook to Google Workspace. The organization needed better email collaboration and secure information transfer for 40,...000 employees and volunteers. Gmelius provided shared inboxes, making it easier to delegate work, respond faster, and improve security. The solution integrated directly into Gmail, allowing a simple rollout to thousands of users. This improved collaboration and streamlined email management for the non-profit.

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Shared Inbox in Gmail - Gmelius Demo

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Frequently Asked Questions(FAQ)

for Gmelius

What is Gmelius used for?

Gmelius is a Help Desk Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engaging And Following Up and Collaboration .

What are the top features of Gmelius?

Templates, Personalization and Alerts: popups & Notifications are some of the top features of Gmelius.

Who uses Gmelius?

Gmelius is used by Marketing And Advertising, Internet and Management Consulting among other industries.

What are Gmelius alternatives?

Cayzu Help Desk, Service Creatio, Comm100 Live Chat and Freedcamp are popular alternatives for Gmelius.

Where is Gmelius located?

Gmelius is headquartered at Chemin du Pré-Fleuri, 3, Plan-les-Ouates, Geneva 1228, CH.
lightning

Peers used Gmelius for communication management and engaging and following up

Gmelius Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.64/5 ★

Read Reviews (130)
Analytics

4.56/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.64/5 ★

Read Reviews (130)
Analytics

4.56/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Gmelius

Overall Risk Meter

Low Medium High

Top Failure Risks for Gmelius

Gmelius, Inc. Profile

Company Name

Gmelius, Inc.

Company Website

https://gmelius.com/

HQ Location

Chemin du Pré-Fleuri, 3, Plan-les-Ouates, Geneva 1228, CH

Employees

11-50

Social

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Financials

SEED