Gmelius Overview
This is a summary of the comprehensive capabilities and benefits of Gmelius based on over 945 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Gmelius, Hiver, Helprace, GrooveHQ, Service Creatio, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Gmelius is right for your needs? Our Cuspera AI engine can evaluate how Gmelius fits your specific business needs, industry, and context. Get your personalized assessment report today.
Gmelius supports business activities such as:
- Communication Management
- Engaging And Following Up
- Collaboration
- Helpdesk Management
- Workflow Management
Gmelius can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Increase Sales & Revenue, Grow Market Share, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Gmelius's capabilities include Templates, Personalization, Alerts: Popups & Notifications, etc.
Gmelius Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...Everything I need to track and run email campaigns from within my inbox...." Peer review by Mark D, Learning Innovation Associate - Leader of Pedagogy
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Gmelius solved their Help Desk needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Gmelius.
Use Cases
Peers recommend Communication Management , Engaging And Following Up , Collaboration , as the business use cases that they have been most satisfied while using Gmelius.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Communication Management with E-Mail |
4.73/5 ★ |
"...Everything I need to track and run email campaigns from within my inbox...." Peer review by Mark D, Learning Innovation Associate - Leader of Pedagogy |
tracking & monitoring communications |
4.87/5 ★ |
"...This is useful for me since I need to train and monitor new staff email lingo and styles...." Peer review by Nadhirah H, Management Trainee |
sending & publishing communications |
4.44/5 ★ |
"...To see how Gmelius works, send a message through Gmelius...." MakeUseOf | How to Sort Your Gmail Inbox by Sender, Subject, and Label |
Engaging And Following Up with E-Mail |
4.75/5 ★ |
"...Email followup, often I need a response from someone by a certain day and this makes followup easy...." Peer review by User |
Collaboration with E-Mail |
4.84/5 ★ |
"...Create a Collaborative Sales Culture ..." 5 Steps to Building a Successful B2B Sales Team |
PEER EXPERIENCES | |
---|---|
Communication Management with E-Mail |
4.73/5 ★ |
"...Everything I need to track and run email campaigns from within my inbox...." Peer review by Mark D, Learning Innovation Associate - Leader of Pedagogy |
|
tracking & monitoring communications |
4.73/5 ★ |
sending & publishing communications |
4.73/5 ★ |
Engaging And Following Up with E-Mail |
4.75/5 ★ |
"...Email followup, often I need a response from someone by a certain day and this makes followup easy...." Peer review by User |
|
Collaboration with E-Mail |
4.84/5 ★ |
"...Create a Collaborative Sales Culture ..." 5 Steps to Building a Successful B2B Sales Team |
21+ more Business Use Cases
Our AI advisor, Wyz, harnessed 945 insights from peers and experts to help you assess how these Gmelius use cases fit your Help Desk needs.
Frequently Asked Questions(FAQ)
for Gmelius
What is Gmelius used for?
What are the top features of Gmelius?
Who uses Gmelius?
What are Gmelius alternatives?
Where is Gmelius located?
Popular Business Setting
for Gmelius
Top Industries
- Marketing and Advertising
- Internet
- Management Consulting
Popular in
- Small Business
- Mid Market
- Enterprise
Gmelius Alternatives
Peer and Expert Opinion on Features
for Gmelius
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Templates | Read Reviews (86) |
Personalization | Read Reviews (25) |
Alerts: popups & Notifications | Read Reviews (17) |
Dashboard | Read Reviews (16) |
Ticketing | Read Reviews (12) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Templates | Read Reviews (86) |
Personalization | Read Reviews (25) |
Alerts: popups & Notifications | Read Reviews (17) |
Dashboard | Read Reviews (16) |
Ticketing | Read Reviews (12) |
IT and Other Capabilities
for Gmelius
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (39) |
Data Export | Read Reviews (31) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (39) |
Data Export | Read Reviews (31) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (6) |
Phone Support | Read Reviews (6) |
Email Support | Read Reviews (32) |
24/7 Support | Read Reviews (68) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (6) |
Phone Support | Read Reviews (6) |
Email Support | Read Reviews (32) |
24/7 Support | Read Reviews (68) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (130) |
Analytics | Read Reviews (25) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (130) |
Analytics | Read Reviews (25) |
Software Failure Risk Guidance
?for Gmelius
Overall Risk Meter
Top Failure Risks for Gmelius
Vendor Profile Details
Company Name
Gmelius
Company Website
https://gmelius.com/HQ Location
Chemin du Pré-Fleuri, 3, Plan-les-Ouates, Geneva 1228, CH
Employees
11-50
Social
Financials
SEED