Comm100 Live Chat Overview
This is a summary of the comprehensive capabilities and benefits of Comm100 Live Chat based on over 690 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Comm100 Live Chat, HappyFox Live Chat, Clickdesk, Tawk.to, REVE Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Comm100 Live Chat is right for your needs? Our Cuspera AI engine can evaluate how Comm100 Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Comm100 Live Chat supports business activities such as:
- Helpdesk Management
- Engagement Management
- Collaboration
- Communication Management
- Measuring Customer Satisfaction
Comm100 Live Chat can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, and Improve Internal Communications. It can help manage these activities if you use Chat Phone Calls Mobile etc. for these needs. As a solution, Comm100 Live Chat's capabilities include Personalization, Dashboard, Ticketing, etc.
Comm100 Live Chat Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Under continual development * Helpful, responsive support team..." Peer review by Coreyna B, Chief Technical Officer, Real Estate
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Comm100 Live Chat solved their Live Chat needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Comm100 Live Chat.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Collaboration , as the business use cases that they have been most satisfied while using Comm100 Live Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat, Phone Calls, Mobile and Mobile App |
4.97/5 ★ |
"...Under continual development * Helpful, responsive support team..." Peer review by Coreyna B, Chief Technical Officer, Real Estate |
| Engagement Management with Chat, Website and Support Groups |
4.92/5 ★ |
"...Easily one of the best with ease of use, invaluable features that help optimise the customers interaction with our company...." Peer review by Administrator |
| engaging and following up |
4.89/5 ★ |
"...What we benefit most from is that with Comm100 we can provide good support and technical assistance, with the online chat of this program we communicate easily with people who visit our website and improve the customer experience, we can configure frequent responses, perform Follow-up of visitors on the web and at the end of the conversation, the history is automatically saved by creating a report...." Peer review by Jon C, Consultant, Information Technology and Services |
| Collaboration with Mobile, Chat and Mobile App |
4.35/5 ★ |
"...Pre-chat survey, post-chat survey, operator wrap-up Team collaboration and supervision Granular permission setting Complete easy-to-search chat history Integration with popular CMS, e-Commerce, CRM, screen sharing, help desk, contact center, analytics systems Web, desktop and mobile apps..." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat, Phone Calls, Mobile and Mobile App |
4.97/5 ★ |
"...Under continual development * Helpful, responsive support team..." Peer review by Coreyna B, Chief Technical Officer, Real Estate |
|
| Engagement Management with Chat, Website and Support Groups |
4.92/5 ★ |
"...Easily one of the best with ease of use, invaluable features that help optimise the customers interaction with our company...." Peer review by Administrator |
|
| engaging and following up |
4.92/5 ★ |
| Collaboration with Mobile, Chat and Mobile App |
4.35/5 ★ |
"...Pre-chat survey, post-chat survey, operator wrap-up Team collaboration and supervision Granular permission setting Complete easy-to-search chat history Integration with popular CMS, e-Commerce, CRM, screen sharing, help desk, contact center, analytics systems Web, desktop and mobile apps..." Peer review |
|
11+ more Business Use Cases
Our AI advisor, Wyz, harnessed 690 insights from peers and experts to help you assess how these Comm100 Live Chat use cases fit your Live Chat needs.
Frequently Asked Questions(FAQ)
for Comm100 Live Chat
What is Comm100 Live Chat?
What is Comm100 Live Chat used for?
What are the top features of Comm100 Live Chat?
Who uses Comm100 Live Chat?
What are Comm100 Live Chat alternatives?
Popular Business Setting
for Comm100 Live Chat
Top Industries
- Information Technology and Services
- Financial Services
- Education
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Comm100 Live Chat to Increase sales & revenue and Acquire customers
Comm100 Live Chat Alternatives
Peer and Expert Opinion on Features
for Comm100 Live Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (27) |
| Dashboard | Read Reviews (15) |
| Ticketing | Read Reviews (7) |
| Live monitoring | Read Reviews (6) |
| Feedback surveys | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (27) |
| Dashboard | Read Reviews (15) |
| Ticketing | Read Reviews (7) |
| Live monitoring | Read Reviews (6) |
| Feedback surveys | Read Reviews (6) |
IT and Other Capabilities
for Comm100 Live Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (67) |
| Data Export | Read Reviews (17) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (67) |
| Data Export | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (96) |
| 24/7 Support | Read Reviews (136) |
| Phone Support | Read Reviews (13) |
| Email Support | Read Reviews (15) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (96) |
| 24/7 Support | Read Reviews (136) |
| Phone Support | Read Reviews (13) |
| Email Support | Read Reviews (15) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (89) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (89) |
Software Failure Risk Guidance
?for Comm100 Live Chat
Overall Risk Meter
Top Failure Risks for Comm100 Live Chat
Vendor Profile Details
Company Name
Comm100
Company Website
https://www.comm100.com/HQ Location
Employees
51-100
Social
Financials
PRIVATE
Get a personalised risk report for Comm100 Live Chat
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
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