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Five9: Reviews, Testimonials and Expert Opinions
(6060)Five9 | Leading Cloud Contact Center Platform for the Digital Enterprise
Top 34 Five9 Alternatives
NICE CXone
Complete CXi Platform for every journey
NICE CXone is a Customer Experience Interaction Platform that helps with frictionless experiences across the entire customer journey for the contact center with AI-powered experiences providing real-...
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Bright Pattern
Contact Center Software | Cloud-Based
Bright Pattern is a cloud contact center software with embedded AI. It helps to improve efficiency and ROI.
It ensures consistency and quality on all interactions through built-in, AI-supported, omn...
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Talkdesk
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity.
It primarily provides workforce engagement management, ...
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Genesys PureConnect
Genesys | all-in-one omnichannel contact center and communications solution
Genesys PureConnect is a Customer Experience platform providing omnichannel contact centre and communications solutions for cloud and on-premise markets. It unifies communications across the organiz...
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Genesys PureEngage
omnichannel customer experience platform
Genesys PureEngage is a customer experience platform for large-scale businesses providing digital transformation, intelligent routing and real-time contextual journeys.
Genesys PureEngage capabi...
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Aircall.io
Aircall | Cloud Call Center Software & Business Phone System
Aircall is a cloud-based phone system designed for teams like customer support, Call centers and sales teams with an organization. It is a complete VoIP system that helps manage and contact customers...
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CallHippo
Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider that implements cloud computing into the world of telephony. Its powerful business phone system is one of the most compr...
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Toky
Business Phone System & Integrated VoIP Service
"We needed to urgently set up a COVID-19 Volunteer helpline for the vulnerable and elderly in Wilton. Within 2 days we had implemented Toky, recruited and trained 24 call centre volunteers and gone live. The experience with Toky was totally fantastic.... I made a host of support calls during setup (I am not an IT geek) - they were very patient and responded clearly and successfully to every question. They were flexible on billing too. Everything worked perfectly. The Volunteer call centre is now up and running and working like a dream.
"
- Steve M
Freshdesk Contact Center
Contact Center software on the cloud · Integrate with phone and chat
Freshdesk Contact Center is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few int...
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Squaretalk Matrix
Flexibility that Powers Communication
Squaretalk Matrix is an intelligent dialer software that predicts the contact most likely to answer and pairs them with the agent most suited to respond. It is the smart way to execute outbound campa...
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Amazon Connect
Simple to use, cloud-based contact center
Amazon Connect is a Cloud contact center solution enabling customer service across voice and chat. It can be deployed in industries such as Advertising and Marketing, Automotive, Education, Energy a...
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Bigcontacts CRM
BIGContacts | CRM and email marketing app for small businesses
Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers.
Bigconta...
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Talkdesk
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity.
It primarily provides workforce engagement management, ...
Read More
Freshdesk Contact Center
Contact Center software on the cloud · Integrate with phone and chat
Freshdesk Contact Center is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few int...
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Calabrio Call Recording
Call Recording Software Designed for the Digital Business
Calabrio Call Recording is a call recording software that provides digital businesses with a range of options to monitor and record calls. It is designed for the Digital Business. It offers call reco...
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Aircall.io
Aircall | Cloud Call Center Software & Business Phone System
Aircall is a cloud-based phone system designed for teams like customer support, Call centers and sales teams with an organization. It is a complete VoIP system that helps manage and contact customers...
Read More
Toky
Business Phone System & Integrated VoIP Service
"We needed to urgently set up a COVID-19 Volunteer helpline for the vulnerable and elderly in Wilton. Within 2 days we had implemented Toky, recruited and trained 24 call centre volunteers and gone live. The experience with Toky was totally fantastic.... I made a host of support calls during setup (I am not an IT geek) - they were very patient and responded clearly and successfully to every question. They were flexible on billing too. Everything worked perfectly. The Volunteer call centre is now up and running and working like a dream.
"
- Steve M
Dixa Customer Service
The Customer Friendship Platform
Dixa is a Customer Service software that delivers the best agent and customer experience with one-screen wonder. It helps to enhance customer relationships and build brand awareness.
Dixa’s one-scre...
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IFS Customer Engagement
Empowering businesses to deliver faster, smarter customer service
IFS Customer Engagement enables businesses to deliver a faster, smarter service through any contact channel. It combines an omni-channel contact center with CRM in a single, configurable, and is em...
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Bright Pattern
Contact Center Software | Cloud-Based
Bright Pattern is a cloud contact center software with embedded AI. It helps to improve efficiency and ROI.
It ensures consistency and quality on all interactions through built-in, AI-supported, omn...
Read More
NICE CXone
Complete CXi Platform for every journey
NICE CXone is a Customer Experience Interaction Platform that helps with frictionless experiences across the entire customer journey for the contact center with AI-powered experiences providing real-...
Read More
