Customer stories

Product Business Settings

Fluentstream is popular in Hospital & Health Care, Marketing And Advertising, and Legal Services industries and is widely used by Small Business, Mid Market.

Fluentstream Product Overview

FluentStream offers small and medium businesses a cloud-hosted communication platform packed with essential features like talk, text, and reporting. Imagine a team needing to stay connected with clients across multiple channels without missing a beat. FluentStream makes this possible, ensuring seamless communication whether you're in the office or on the go. Users can leverage its robust reporting tools to gain insights into communication patterns and improve customer interactions. With its focus on reliability, the platform boasts a 99.99% uptime, which is crucial for businesses that can't afford downtime. Whether you're a startup or an established company, FluentStream provides an adaptable solution that grows with your needs, making it a favorite among top brands.

How satisfied the customers are with Fluentstream use-cases

Reviews

"...Support was always helpful and quick (often put our own support team to shame)...." Peer review by Adam Donovan, Financial Services

Fluentstream Customer Insights, Testimonials and Case Studies

What benefits does Fluentstream offer for Call Recording?

How can Fluentstream optimize your Collaboration Workflow?

What Are the key features of Fluentstream for Helpdesk Management?

How can Fluentstream optimize your Communication Management Workflow?

What makes Fluentstream ideal for Conference Call Management?

What is Fluentstream?

FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers.

FluentStream business communication software, also includes phone, web conferencing and reporting. Geared towards small and medium-sized businesses, FluentStream commits to making communication technology that is easy to buy, easy to get started and easy to use.

Some of the features that help FluentStream to simplify communications and connect with clients are FluentStream number integrates with chrome extension to increase call volume and optimize efficiency, live phone system management tool is allowed to monitor and transfer calls with a simple drag-and-drop interface, detailed report on the web portal to get information such as interaction history, response times, and individual stats, Video conferencing, emergency routing if there is a server issue and much more.

What is Fluentstream used for?

Fluentstream is a Contact Center Software mainly used by its customers to Improve Internal Communications and Launch New Products by Call Recording, Collaboration and Helpdesk Management .

What are the top features of Fluentstream?

Recording, Ticketing and Dashboard are some of the top features of Fluentstream.

Who uses Fluentstream?

Fluentstream is used by Hospital & Health Care, Marketing And Advertising and Legal Services among other industries.

What are Fluentstream alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for Fluentstream.

Where is Fluentstream located?

Fluentstream is headquartered at 1028 Park Avenue West Denver CO, 80205.

11 buyers and buying teams have used Cuspera to assess how well Fluentstream solved their Contact Center Software needs. Cuspera uses 1148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

 

Bristol Dental Expands Use of FluentStream Across Six Locations - FluentStream

Bristol Dental Group has expanded its use of FluentStream's cloud-based communication services across six locations, enhancing patient care and operational efficiency. Previously using RingCentral an...d AT&T, Bristol Dental now benefits from FluentStream's advanced features like custom voicemail and call routing, supported by 24/7 US-based customer service. This expansion underscores FluentStream's role in supporting multi-location businesses with customizable communication solutions.

Read on →
 

Oakview Chooses FluentStream to Support Nine Locations.

Oakview Dermatology has selected FluentStream's cloud communication services for its nine locations in Ohio and South Carolina. This decision enhances Oakview's interoffice efficiencies and patient s...upport, leveraging FluentStream's advanced call center capabilities and data analytics. The platform supports remote work, enabling Oakview to expand its talent pool and improve patient experience by handling 10,000 monthly calls efficiently.

Read on →

Oakview Dermatology - Medical Practice

FluentStream helped Oakview Dermatology upgrade its phone system across nine locations. Oakview needed better call management, support for an outsourced call center, and remote work options. FluentSt...ream provided a cloud-based communication platform with advanced call center features, analytics, and mobile access. The onboarding took 8 weeks with no issues. Oakview now handles up to 10,000 patient calls per month and uses data to improve support and patient experience. Staff report better communication and office efficiency.

Read on →

Homewatch CareGivers of Loudoun - Hospital & Health Care

FluentStream provided a business phone system for Homewatch CareGivers of Loudoun. The franchise needed a phone system with auto attendants, mobile app access, and time-based call routing. FluentStre...am's solution let staff work remotely and handle calls any time. The system improved reliability and made it easy to notify employees day or night. Tim and Rebecca Bodor chose FluentStream for its features and reasonable price.

Read on →

Bristol Dental Group - Medical Practice

FluentStream helped Bristol Dental Group improve patient communication and reduce hold times. The group needed a reliable, HIPAA-compliant phone system with advanced call routing and mobile features.... FluentStream's cloud-hosted solution allowed staff to handle more calls with fewer people and respond to emergencies faster. The new system increased appointments, reduced patient frustration, and saved money by using internet fax. Bristol Dental now uses FluentStream across six locations.

Read on →

Oakview Dermatology - Hospital & Health Care

FluentStream helped Oakview Dermatology upgrade its phone system across nine locations. Oakview needed better call management, support for remote work, and actionable data. FluentStream provided clou...d-based communication, call center features, and a mobile app. The onboarding took eight weeks with no issues. Oakview now handles up to 10,000 patient calls per month and uses data to improve support and resource planning. Staff report better communication and faster support from FluentStream.

Read on →
lightning

Peers used Fluentstream for call recording and collaboration

Fluentstream Competitors

Fluentstream Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (19)
Custom Reports

4.40/5 ★

Read Reviews (103)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (19)
Custom Reports

4.40/5 ★

Read Reviews (103)

Software Failure Risk Guidance

?

for Fluentstream

Overall Risk Meter

Low Medium High

Top Failure Risks for Fluentstream

FluentStream Technologies, Inc News

M&A
 

FluentStream + Ooma: Expanding What Is Possible While Staying True to Who We Are

FluentStream is joining Ooma, enhancing its ability to serve small and mid-size businesses with expanded features and capabilities. This strategic move allows FluentStream to leverage Ooma's technology stack, including Ooma AirDial, to modernize and improve communications services. The partnership aims to accelerate AI and feature development, maintaining FluentStream's commitment to customer support and innovation.

Read more →
M&A
 

Ooma acquires FluentStream adding 80, 000 business users - Telecompaper

Ooma acquires FluentStream adding 80, 000 business users - Telecompaper

Read more →
M&A
 

Ooma Announces Acquisition of FluentStream Corp. - TipRanks

Ooma, Inc. has announced a definitive agreement to acquire FluentStream Corp. for $45 million in cash. This acquisition aims to enhance Ooma's presence in the SMB market by adding 80,000 business users and is expected to close in the fourth quarter of fiscal year 2026, pending regulatory approvals.

Read more →
Awards
 

FluentStream Earns 2025 Channel Program Excellence Award for Empowering Partners with Innovative Incentives and Tools - WebWire

FluentStream has been honored with the 2025 INTERNET TELEPHONY Channel Program Excellence Award. This award recognizes FluentStream's commitment to empowering partners through its innovative channel program, which offers transparency, collaboration, and flexibility. The program includes a robust Partner Portal, real-time tracking, and co-branded resources, supporting partners in delivering enterprise-grade communications across various industries.

Read more →

FluentStream Technologies, Inc Profile

Company Name

FluentStream Technologies, Inc

Company Website

https://www.fluentstream.com/

Year Founded

2007

HQ Location

1028 Park Avenue West Denver CO, 80205

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE