Fluentstream Overview
FluentStream offers small and medium businesses a cloud-hosted communication platform packed with essential features like talk, text, and reporting. Imagine a team needing to stay connected with clients across multiple channels without missing a beat. FluentStream makes this possible, ensuring seamless communication whether you're in the office or on the go. Users can leverage its robust reporting tools to gain insights into communication patterns and improve customer interactions. With its focus on reliability, the platform boasts a 99.99% uptime, which is crucial for businesses that can't afford downtime. Whether you're a startup or an established company, FluentStream provides an adaptable solution that grows with your needs, making it a favorite among top brands.
Use Cases
Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Fluentstream.
Business Priorities
Improve Internal Communications and Launch New Products are the most popular business priorities that customers and associates have achieved using Fluentstream.
Fluentstream Use-Cases and Business Priorities: Customer Satisfaction Data
Fluentstream works with different mediums / channels such as Phone Calls. Video. Offline etc.
Fluentstream's features include Recording, Ticketing, Dashboard, etc. and Fluentstream support capabilities include Phone Support, Email Support, Chat Support, etc. also Fluentstream analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The GUI makes it so easy that a Helpdesk guy is able to do administrative tasks with ease...." Peer review by Mikel B., Help Desk, Information Technology and Services
Fluentstream, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
FluentStream-UCaaS offers a cloud-hosted business communications solution ideal for small and medium businesses. It includes essential talk, text, and reporting features to ensure customer connectivity.
Popular Business Setting
for Fluentstream
Top Industries
- Hospital & Health Care
- Marketing and Advertising
- Legal Services
Popular in
- Small Business
- Mid Market
Fluentstream is popular in Hospital & Health Care, Marketing And Advertising, and Legal Services and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Fluentstream Use Cases
What benefits does Fluentstream offer for Call Recording?
What solutions does Fluentstream provide for Collaboration?
What Are the key features of Fluentstream for Helpdesk Management?
What benefits does Fluentstream offer for Communication Management?
How does Fluentstream facilitate Conference Call Management?
11 buyers and buying teams have used Cuspera to assess how well Fluentstream solved their Contact Center Software needs. Cuspera uses 1148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
CASE STUDY Homewatch CareGivers of Loudoun
CASE STUDY Homewatch CareGivers Franchise
CASE STUDY Oakview Dermatology
CASE STUDY Oakview Dermatology
CASE STUDY Bristol Dental Group
CASE STUDY Bristol Dental Group
Frequently Asked Questions(FAQ)
for Fluentstream
What is Fluentstream?
FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers.
FluentStream business communication software, also includes phone, web conferencing and reporting. Geared towards small and medium-sized businesses, FluentStream commits to making communication technology that is easy to buy, easy to get started and easy to use.
Some of the features that help FluentStream to simplify communications and connect with clients are FluentStream number integrates with chrome extension to increase call volume and optimize efficiency, live phone system management tool is allowed to monitor and transfer calls with a simple drag-and-drop interface, detailed report on the web portal to get information such as interaction history, response times, and individual stats, Video conferencing, emergency routing if there is a server issue and much more.
What is Fluentstream used for?
What are the top features of Fluentstream?
Who uses Fluentstream?
What are Fluentstream alternatives?
Where is Fluentstream located?
Peers used Fluentstream for call recording and collaboration
Fluentstream Competitors
Fluentstream Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (103) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (103) |
Software Failure Risk Guidance
?for Fluentstream
Overall Risk Meter
Top Failure Risks for Fluentstream
FluentStream Technologies, Inc News
FluentStream Earns 2025 Channel Program Excellence Award for Empowering Partners with Innovative Incentives and Tools - WebWire
FluentStream has been honored with the 2025 INTERNET TELEPHONY Channel Program Excellence Award. This award recognizes FluentStream's commitment to empowering partners through its innovative channel program, which offers transparency, collaboration, and flexibility. The program includes a robust Partner Portal, real-time tracking, and co-branded resources, supporting partners in delivering enterprise-grade communications across various industries.
FluentStream Named Inc. Power Partner Award Honoree for Second Consecutive Year - FluentStream
FluentStream has been honored with the Inc. Power Partner Award for the second year in a row, recognizing its role in supporting small businesses with cloud communication services. The company offers over 100 features, including cloud-based calling and texting, and provides 24/7 customer support, enabling businesses to thrive in various work environments.
Dual Industry Honors for Outstanding VoIP and UCaaS Solutions
FluentStream has been awarded the 2025 Unified Communications Product of the Year Award and the Internet Telephony Product of the Year Award for its innovative VoIP and unified communications platform. These accolades highlight FluentStream's commitment to providing flexible, reliable communication solutions that enhance business connectivity and scalability.
FluentStream Honored for Providing Exceptional Customer Service - FluentStream
FluentStream received the Business Intelligence Groups Excellence in Customer Service Award and a silver Stevie Award for Front-Line Customer Service Team of the Year. These awards highlight FluentStream's commitment to exceptional customer service, supported by a 24/7/365 US-based support team and innovative cloud communication features, resulting in high customer satisfaction and NPS scores.
FluentStream Technologies, Inc Profile
Company Name
FluentStream Technologies, Inc
Company Website
https://www.fluentstream.com/Year Founded
2007
HQ Location
1028 Park Avenue West Denver CO, 80205
Employees
1-10
Social
Financials
PRIVATE
