Fluentstream UCaas Overview

Here’s the scoop on Fluentstream UCaas! We've gathered over 1148 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Fluentstream UCaas, 247meeting, RingCentral MVP, 8x8 Business Phone, RingCentral Contact Center, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Fluentstream UCaas is right for your needs? Our Cuspera AI engine can evaluate how Fluentstream UCaas fits your specific business needs, industry, and context. Get your personalized assessment report today.

Fluentstream UCaas supports business activities such as:

  • Call Recording
  • Collaboration
  • Helpdesk Management
  • Communication Management
  • Conference Call Management

Fluentstream UCaas can help you with many business goals, such as Improve Internal Communications, Launch New Products, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, etc. It can help manage these activities if you use Phone Calls Video Offline etc. for these needs. As a solution, Fluentstream UCaas's capabilities include Recording, Ticketing, Dashboard, etc.

Fluentstream UCaas was founded in 2007. Hospital & Health Care Vertical is its biggest customer base.

Reviews

"...I primarily like the customization that is available, from automated answering messages to call routing, and call recording...." Peer review by John M., Executive Director, Real Estate

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Fluentstream UCaas solved their Contact Center Software needs. Cuspera uses 1148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Improve Internal Communications and Launch New Products are the most popular business priorities peers achieved using Fluentstream UCaas.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Call Recording , Collaboration , Helpdesk Management , as the business use cases that they have been most satisfied while using Fluentstream UCaas.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Call Recording with Phone Calls

4.97/5 ★

Read Reviews (119)

"...I primarily like the customization that is available, from automated answering messages to call routing, and call recording...."
Collaboration with Video, Offline, Events and Trade Shows

4.77/5 ★

Read Reviews (35)

"...They have collaborated with us on some custom delevopment projects and have saved us a ton of money over our previous provider...."
Helpdesk Management with Phone Calls

4.94/5 ★

Read Reviews (32)

"...Voicemail Drop. for Support Centers...." FluentStream
PEER EXPERIENCES
Call Recording with Phone Calls

4.97/5 ★

Read Reviews (119)

"...I primarily like the customization that is available, from automated answering messages to call routing, and call recording...." Peer review by John M., Executive Director, Real Estate
Collaboration with Video, Offline, Events and Trade Shows

4.77/5 ★

Read Reviews (35)

"...They have collaborated with us on some custom delevopment projects and have saved us a ton of money over our previous provider...." Peer review by Ryan H., Business Manager, Human Resources
Helpdesk Management with Phone Calls

4.94/5 ★

Read Reviews (32)

"...Voicemail Drop. for Support Centers...." FluentStream

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1148 insights from peers and experts to help you assess how these Fluentstream UCaas use cases fit your Contact Center Software needs.

Based on peer insights

Cuspera recommends Fluentstream UCaas for

Use Cases Call Recording , Collaboration , Helpdesk Management
Medium Phone Calls, Video, Offline
Features Recording, Ticketing, Dashboard
Business Priorities Improve Internal Communications, Launch New Products, Acquire Customers
Industries Hospital & Health Care, Marketing And Advertising, Legal Services

Frequently Asked Questions(FAQ)

for Fluentstream UCaas

What is Fluentstream UCaas?

FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers.

What is Fluentstream UCaas used for?

Fluentstream UCaas is a Contact Center Software mainly used by its customers to Improve Internal Communications and Launch New Products by Call Recording, Collaboration and Helpdesk Management .

What are the top features of Fluentstream UCaas?

Recording, Ticketing and Dashboard are some of the top features of Fluentstream UCaas.

Who uses Fluentstream UCaas?

Fluentstream UCaas is used by Hospital & Health Care, Marketing And Advertising and Legal Services among other industries.

What are Fluentstream UCaas alternatives?

247Meeting, RingCentral MVP, 8X8 Business Phone and RingCentral Contact Center are popular alternatives for Fluentstream UCaas.

Where is Fluentstream UCaas located?

Fluentstream UCaas is headquartered at 1028 Park Avenue West Denver CO, 80205.

Popular Business Setting

for Fluentstream UCaas

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Legal Services

Popular in

  • Small Business
  • Mid Market
lightning

Peers used Fluentstream UCaas to Improve internal communications and Launch new products

Peer and Expert Opinion on Features

for Fluentstream UCaas

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.87/5 ★

Read Reviews (84)
Ticketing

4.13/5 ★

Read Reviews (20)
Dashboard

3.81/5 ★

Read Reviews (19)
Alerts: popups & Notifications

3.98/5 ★

Read Reviews (16)
Feedback surveys

4.26/5 ★

Read Reviews (15)
FEATURES RATINGS AND REVIEWS
Recording

4.87/5 ★

Read Reviews (84)
Ticketing

4.13/5 ★

Read Reviews (20)
Dashboard

3.81/5 ★

Read Reviews (19)
Alerts: popups & Notifications

3.98/5 ★

Read Reviews (16)
Feedback surveys

4.26/5 ★

Read Reviews (15)

IT and Other Capabilities

for Fluentstream UCaas

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.65/5 ★

Read Reviews (151)
Data Export

4.65/5 ★

Read Reviews (132)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.65/5 ★

Read Reviews (151)
Data Export

4.65/5 ★

Read Reviews (132)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.84/5 ★

Read Reviews (33)
Email Support

4.79/5 ★

Read Reviews (19)
Chat Support

4.64/5 ★

Read Reviews (22)
24/7 Support

4.46/5 ★

Read Reviews (154)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.84/5 ★

Read Reviews (33)
Email Support

4.79/5 ★

Read Reviews (19)
Chat Support

4.64/5 ★

Read Reviews (22)
24/7 Support

4.46/5 ★

Read Reviews (154)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (19)
Custom Reports

4.40/5 ★

Read Reviews (103)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (19)
Custom Reports

4.40/5 ★

Read Reviews (103)

Software Failure Risk Guidance

?

for Fluentstream UCaas

Overall Risk Meter

Low Medium High

Top Failure Risks for Fluentstream UCaas

Vendor Profile Details

Company Name

Fluentstream

Year Founded

2007

HQ Location

1028 Park Avenue West Denver CO, 80205

Employees

1-10

Social

Financials

PRIVATE