Medical Practice Case Studies and Success Stories with Fluentstream
CASE STUDY Oakview Dermatology
FluentStream helped Oakview Dermatology upgrade its phone system across nine locations. Oakview needed better call management, support for an outsourced call center, and remote work options. FluentSt...ream provided a cloud-based communication platform with advanced call center features, analytics, and mobile access. The onboarding took 8 weeks with no issues. Oakview now handles up to 10,000 patient calls per month and uses data to improve support and patient experience. Staff report better communication and office efficiency.
FluentStream helped Bristol Dental Group improve patient communication and reduce hold times. The group needed a reliable, HIPAA-compliant phone system with advanced call routing and mobile features.... FluentStream's cloud-hosted solution allowed staff to handle more calls with fewer people and respond to emergencies faster. The new system increased appointments, reduced patient frustration, and saved money by using internet fax. Bristol Dental now uses FluentStream across six locations.
Health, Wellness and Fitness Case Studies and Success Stories with Fluentstream
CASE STUDY Homewatch CareGivers Franchise
FluentStream provided Homewatch CareGivers Franchise with a business phone system. The franchise needed a phone system that could handle different tasks based on the time of day and support remote wo...rk. FluentStream's solution included auto attendants, a mobile app, and time conditions. These features helped the franchise direct calls, protect staff privacy, and ensure clients could always reach someone. FluentStream now supports over 20 Homewatch CareGivers locations and their headquarters.
Medical Devices Case Studies and Success Stories with Fluentstream
CASE STUDY Bristol Dental Group
FluentStream helped Bristol Dental Group improve patient communication with advanced call routing, mobile apps, and cloud-hosted voicemail. Bristol Dental switched from RingCentral and AT&T to get be...tter features and support at a lower cost. The new system lets staff transfer calls easily, handle emergencies 24/7, and check messages from anywhere. Offices now schedule more appointments and save money using internet fax. Caller satisfaction and appointment rates increased after switching to FluentStream.
Hospital & Health Care Case Studies and Success Stories with Fluentstream
CASE STUDY Homewatch CareGivers of Loudoun
FluentStream provided a business phone system for Homewatch CareGivers of Loudoun. The franchise needed a phone system with auto attendants, mobile app access, and time-based call routing. FluentStre...am's solution let staff work remotely and handle calls any time. The system improved reliability and made it easy to notify employees day or night. Tim and Rebecca Bodor chose FluentStream for its features and reasonable price.
FluentStream helped Oakview Dermatology upgrade its phone system across nine locations. Oakview needed better call management, support for remote work, and actionable data. FluentStream provided clou...d-based communication, call center features, and a mobile app. The onboarding took eight weeks with no issues. Oakview now handles up to 10,000 patient calls per month and uses data to improve support and resource planning. Staff report better communication and faster support from FluentStream.
Bristol Dental Expands Use of FluentStream Across Six Locations - FluentStream
Bristol Dental Group has expanded its use of FluentStream's cloud-based communication services across six locations, enhancing patient care and operational efficiency. Previously using RingCentral an...d AT&T, Bristol Dental now benefits from FluentStream's advanced features like custom voicemail and call routing, supported by 24/7 US-based customer service. This expansion underscores FluentStream's role in supporting multi-location businesses with customizable communication solutions.
Oakview Chooses FluentStream to Support Nine Locations.
Oakview Dermatology has selected FluentStream's cloud communication services for its nine locations in Ohio and South Carolina. This decision enhances Oakview's interoffice efficiencies and patient s...upport, leveraging FluentStream's advanced call center capabilities and data analytics. The platform supports remote work, enabling Oakview to expand its talent pool and improve patient experience by handling 10,000 monthly calls efficiently.
