Tethr Overview

This is a summary of the comprehensive capabilities and benefits of Tethr based on over 799 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Tethr, CallFinder, TASKE Contact, NICE Customer Journey Analytics, Callminer Eureka, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Tethr is right for your needs? Our Cuspera AI engine can evaluate how Tethr fits your specific business needs, industry, and context. Get your personalized assessment report today.

Tethr supports business activities such as:

  • Engagement Management
  • Call Recording
  • Customise Loyalty Program
  • Helpdesk Management
  • Customer Feedback Management

Tethr can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve ROI, Establish Thought Leadership, etc. It can help manage these activities if you use Phone Calls and Chat for these needs. As a solution, Tethr's capabilities include Feedback Surveys, Recording, Dashboard, etc.

Tethr Information Technology and Services Vertical is its biggest customer base.

Reviews

"...We need a simple and easy to use speech solution which will let our users interact with the data within the platform and get actionable insights...." Peer review by Administrator

Cuspera Reviews

131 buyers and buying teams have used Cuspera to assess how well Tethr solved their Contact Center Software needs. Cuspera uses 799 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tethr.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Establish Thought Leadership
  • Improve Efficiency
  • Scale Best Practices
  • Manage Risk
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Call Recording , Customise Loyalty Program , as the business use cases that they have been most satisfied while using Tethr.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.92/5 ★

Read Reviews (36)

"...We need a simple and easy to use speech solution which will let our users interact with the data within the platform and get actionable insights...."
engaging and following up

4.06/5 ★

Read Reviews (2)

"...so you can follow up with your call center agents immediately, not weeks later. ..."
Call Recording with Phone Calls and Chat

4.63/5 ★

Read Reviews (29)

"...Tethr s AI-powered redaction takes the guesswork out of PCI compliance, rendering call recordings out of scope for all PCI compliance audits. ..." Tethr: An AI-Powered Communications Intelligence Platform
Customise Loyalty Program

4.84/5 ★

Read Reviews (16)

"...Enabling you to increase sales, improve customer loyalty & ensure compliance...."
PEER EXPERIENCES
Engagement Management

4.92/5 ★

Read Reviews (36)

"...We need a simple and easy to use speech solution which will let our users interact with the data within the platform and get actionable insights...." Peer review by Administrator
engaging and following up

4.92/5 ★

Read Reviews (2)

Call Recording with Phone Calls and Chat

4.63/5 ★

Read Reviews (29)

"...Tethr s AI-powered redaction takes the guesswork out of PCI compliance, rendering call recordings out of scope for all PCI compliance audits. ..." Tethr: An AI-Powered Communications Intelligence Platform
Customise Loyalty Program

4.84/5 ★

Read Reviews (16)

"...Enabling you to increase sales, improve customer loyalty & ensure compliance...." Peer review

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 799 insights from peers and experts to help you assess how these Tethr use cases fit your Contact Center Software needs.

Frequently Asked Questions(FAQ)

for Tethr

What is Tethr?

Tethr is an AI-based conversation intelligence platform that unlocks the hidden insights from customers' phone calls and chats. It helps to enhance customer relationships and improve efficiency.

What is Tethr used for?

Tethr is a Contact Center Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Call Recording and Customise Loyalty Program .

What are the top features of Tethr?

Feedback surveys, Recording and Dashboard are some of the top features of Tethr.

What are Tethr alternatives?

CallFinder, TASKE Contact, NICE Customer Journey Analytics and Callminer Eureka are popular alternatives for Tethr.

Where is Tethr located?

Tethr is headquartered at 9606 N Mo Pac Expy, Austin, Texas 78759, US.

Popular Business Setting

for Tethr

Top Industries

  • Information Technology and Services

Popular in

  • Enterprise

Peers used Tethr to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Tethr

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.05/5 ★

Read Reviews (27)
Recording

4.56/5 ★

Read Reviews (26)
Dashboard

4.56/5 ★

Read Reviews (12)
Alerts: popups & Notifications

4.15/5 ★

Read Reviews (8)
Predictive scoring

4.47/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.05/5 ★

Read Reviews (27)
Recording

4.56/5 ★

Read Reviews (26)
Dashboard

4.56/5 ★

Read Reviews (12)
Alerts: popups & Notifications

4.15/5 ★

Read Reviews (8)
Predictive scoring

4.47/5 ★

Read Reviews (6)

IT and Other Capabilities

for Tethr

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.63/5 ★

Read Reviews (41)
Data Import

4.56/5 ★

Read Reviews (69)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.63/5 ★

Read Reviews (41)
Data Import

4.56/5 ★

Read Reviews (69)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.84/5 ★

Read Reviews (18)
24/7 Support

4.61/5 ★

Read Reviews (38)
Email Support

3.15/5 ★

Read Reviews (1)
Chat Support

3.15/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.84/5 ★

Read Reviews (18)
24/7 Support

4.61/5 ★

Read Reviews (38)
Email Support

3.15/5 ★

Read Reviews (1)
Chat Support

3.15/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.56/5 ★

Read Reviews (61)
Analytics

4.76/5 ★

Read Reviews (139)
Custom Reports

4.68/5 ★

Read Reviews (74)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.56/5 ★

Read Reviews (61)
Analytics

4.76/5 ★

Read Reviews (139)
Custom Reports

4.68/5 ★

Read Reviews (74)

Software Failure Risk Guidance

?

for Tethr

Overall Risk Meter

Low Medium High

Top Failure Risks for Tethr

Vendor Profile Details

Company Name

Tethr

Company Website

https://tethr.com/

HQ Location

9606 N Mo Pac Expy, Austin, Texas 78759, US

Employees

11-50

Social

Financials

SERIES A