Tethr Overview
This is a summary of the comprehensive capabilities and benefits of Tethr based on over 799 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Tethr, CallFinder, TASKE Contact, NICE Customer Journey Analytics, Callminer Eureka, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Tethr is right for your needs? Our Cuspera AI engine can evaluate how Tethr fits your specific business needs, industry, and context. Get your personalized assessment report today.
Tethr supports business activities such as:
- Engagement Management
- Call Recording
- Customise Loyalty Program
- Helpdesk Management
- Customer Feedback Management
Tethr can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve ROI, Establish Thought Leadership, etc. It can help manage these activities if you use Phone Calls and Chat for these needs. As a solution, Tethr's capabilities include Feedback Surveys, Recording, Dashboard, etc.
Tethr Information Technology and Services Vertical is its biggest customer base.
Reviews
"...We need a simple and easy to use speech solution which will let our users interact with the data within the platform and get actionable insights...." Peer review by Administrator
Cuspera Reviews
131 buyers and buying teams have used Cuspera to assess how well Tethr solved their Contact Center Software needs. Cuspera uses 799 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Tethr.
Use Cases
Peers recommend Engagement Management , Call Recording , Customise Loyalty Program , as the business use cases that they have been most satisfied while using Tethr.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
4.92/5 ★ |
"...We need a simple and easy to use speech solution which will let our users interact with the data within the platform and get actionable insights...." Peer review by Administrator |
engaging and following up |
4.06/5 ★ |
"...so you can follow up with your call center agents immediately, not weeks later. ..." Tethr: A Communications Intelligence Platform |
Call Recording with Phone Calls and Chat |
4.63/5 ★ |
"...Tethr s AI-powered redaction takes the guesswork out of PCI compliance, rendering call recordings out of scope for all PCI compliance audits. ..." Tethr: An AI-Powered Communications Intelligence Platform |
Customise Loyalty Program |
4.84/5 ★ |
"...Enabling you to increase sales, improve customer loyalty & ensure compliance...." Peer review |
PEER EXPERIENCES | |
---|---|
Engagement Management |
4.92/5 ★ |
"...We need a simple and easy to use speech solution which will let our users interact with the data within the platform and get actionable insights...." Peer review by Administrator |
|
engaging and following up |
4.92/5 ★ |
Call Recording with Phone Calls and Chat |
4.63/5 ★ |
"...Tethr s AI-powered redaction takes the guesswork out of PCI compliance, rendering call recordings out of scope for all PCI compliance audits. ..." Tethr: An AI-Powered Communications Intelligence Platform |
|
Customise Loyalty Program |
4.84/5 ★ |
"...Enabling you to increase sales, improve customer loyalty & ensure compliance...." Peer review |
30+ more Business Use Cases
Our AI advisor, Wyz, harnessed 799 insights from peers and experts to help you assess how these Tethr use cases fit your Contact Center Software needs.
Frequently Asked Questions(FAQ)
for Tethr
What is Tethr?
What is Tethr used for?
What are the top features of Tethr?
What are Tethr alternatives?
Where is Tethr located?
Popular Business Setting
for Tethr
Top Industries
- Information Technology and Services
Popular in
- Enterprise
Tethr Alternatives
Peer and Expert Opinion on Features
for Tethr
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (27) |
Recording | Read Reviews (26) |
Dashboard | Read Reviews (12) |
Alerts: popups & Notifications | Read Reviews (8) |
Predictive scoring | Read Reviews (6) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (27) |
Recording | Read Reviews (26) |
Dashboard | Read Reviews (12) |
Alerts: popups & Notifications | Read Reviews (8) |
Predictive scoring | Read Reviews (6) |
IT and Other Capabilities
for Tethr
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (41) |
Data Import | Read Reviews (69) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (41) |
Data Import | Read Reviews (69) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (18) |
24/7 Support | Read Reviews (38) |
Email Support | Read Reviews (1) |
Chat Support | Read Reviews (1) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (18) |
24/7 Support | Read Reviews (38) |
Email Support | Read Reviews (1) |
Chat Support | Read Reviews (1) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (61) |
Analytics | Read Reviews (139) |
Custom Reports | Read Reviews (74) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (61) |
Analytics | Read Reviews (139) |
Custom Reports | Read Reviews (74) |
Software Failure Risk Guidance
?for Tethr
Overall Risk Meter
Top Failure Risks for Tethr
Vendor Profile Details
Company Name
Tethr
Company Website
https://tethr.com/HQ Location
9606 N Mo Pac Expy, Austin, Texas 78759, US
Employees
11-50
Social
Financials
SERIES A