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Compare CallTools vs Tethr

Failure Risk Guidance Security Report ?

Failure Risk for CallTools low Failure Risk for Tethr low
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Comparison Summary

For CallTools vs Tethr comparison, Our AI algorithm looked at 1422 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CallTools and Tethr to solve their respective business needs.

Pros and cons of CallTools and Tethr

CallTools is more suited to businesses that require Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls where as Tethr is focused towards Engagement Management and Sales Call Management with Phone Calls .

Both CallTools and Tethr are Contact Center Software software, peers recommend CallTools for helpdesk management and sales call management where as Tethr is more known for engagement management .

logo CallTools

Focus area

CallTools is better than Tethr for

Software Failure Risk

  • low

logo Tethr

Focus area

Tethr is better than CallTools for

Software Failure Risk

  • low

About

CallTools :World’s Fastest Growing Call Center Software...

Tethr | An AI-Powered Communications Intelligence Platform

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

31

46

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (58)

Read Reviews (15)

sales call management

Read Reviews (53)

Read Reviews (34)

call recording

Read Reviews (32)

Read Reviews (29)

call analytics

Read Reviews (8)

Read Reviews (0)

call searching

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (15)

Read Reviews (4)

contacts history

Read Reviews (1)

Read Reviews (3)

campaign management

Read Reviews (11)

Read Reviews (1)

campaign monitoring

Read Reviews (8)

Read Reviews (0)

telemarketing

Read Reviews (10)

Read Reviews (0)

engagement management

Read Reviews (5)

Read Reviews (36)

engaging and following up

Read Reviews (3)

Read Reviews (2)

engaging with scheduling & cadence

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (4)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (4)

Read Reviews (1)

generation of new leads

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (3)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (1)

distribution management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (1)

Read Reviews (14)

customise loyalty program

Read Reviews (0)

Read Reviews (16)

loyalty management

Read Reviews (0)

Read Reviews (16)

customise loyalty program

Read Reviews (0)

Read Reviews (16)

customer case management

Read Reviews (0)

Read Reviews (12)

category management

Read Reviews (0)

Read Reviews (5)

competitive intelligence

Read Reviews (0)

Read Reviews (4)

training & onboarding

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Establish thought leadership

  • Improve efficiency

  • Scale best practices

  • Manage risk

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • chat

  • offline

  • trade shows

  • promotions

  • website

  • video

  • See 4 more

  • phone calls

  • chat

  • offline

  • trade shows

  • promotions

  • website

  • video

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting