Smart PBX

is used by peers for

Use Cases Sales Call Management , Collaboration , Conference Call Management
Medium Phone Calls, Video, Offline
Features Recording, Personalization, Bot
Business Priorities Improve Internal Communications

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Smart PBX solves your Contact Center Software needs.

Business Priorities

Improve Internal Communications and are the most popular business priorities peers achieved using Smart PBX.

Use Cases

Peers recommend Sales Call Management , Collaboration , Conference Call Management , as the business use cases that they have been most satisfied while using Smart PBX.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls

4.58/5

Read Reviews (46)

"...The ability to record and report call queue data for every employee logged in while tracking daily traffic and wait-time between calls. ..." Virtual Phone System
call recording

4.58/5

Read Reviews (45)

Collaboration with Video

4.44/5

Read Reviews (10)

"...Smart Choice is a leader in enterprise technology, offering leading innovative solutions for hosted voice, internet, security, analytics, and collaboration. ..." Feature Of The Month
Conference Call Management with Offline, Phone Calls, Events and Trade Shows

4.24/5

Read Reviews (8)

"...Create a branded, customizable call center to organize a conference call at any time with a large number of participants, using a dial-in number and PIN code. ..." Virtual Phone System
PEER EXPERIENCES
Sales Call Management with Phone Calls

4.58/5

Read Reviews (46)

"...The ability to record and report call queue data for every employee logged in while tracking daily traffic and wait-time between calls. ..." Virtual Phone System
call recording

4.58/5

Read Reviews (45)

Collaboration with Video

4.44/5

Read Reviews (10)

"...Smart Choice is a leader in enterprise technology, offering leading innovative solutions for hosted voice, internet, security, analytics, and collaboration. ..." Feature Of The Month
Conference Call Management with Offline, Phone Calls, Events and Trade Shows

4.24/5

Read Reviews (8)

"...Create a branded, customizable call center to organize a conference call at any time with a large number of participants, using a dial-in number and PIN code. ..." Virtual Phone System

9+ more Business Use Cases

Our AI advisor, Wyz, harnessed 685 insights from peers and experts to help you assess how these Smart PBX use cases fit your Contact Center Software needs.

Peers used Smart PBX to Improve internal communications

Peer and Expert Opinion on Features

for Smart PBX

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.46/5

Read Reviews (51)
Personalization

3.87/5

Read Reviews (10)
bot

3.63/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

4.46/5

Read Reviews (51)
Personalization

3.87/5

Read Reviews (10)
bot

3.63/5

Read Reviews (5)

IT and Other Capabilities

for Smart PBX

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.44/5

Read Reviews (60)
Data Import

4.42/5

Read Reviews (64)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.44/5

Read Reviews (60)
Data Import

4.42/5

Read Reviews (64)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.25/5

Read Reviews (18)
24/7 Support

4.15/5

Read Reviews (165)
Chat Support

3.26/5

Read Reviews (2)
Email Support

2.99/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.25/5

Read Reviews (18)
24/7 Support

4.15/5

Read Reviews (165)
Chat Support

3.26/5

Read Reviews (2)
Email Support

2.99/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (17)
Custom Reports

4.27/5

Read Reviews (59)
Analytics

4.02/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (17)
Custom Reports

4.27/5

Read Reviews (59)
Analytics

4.02/5

Read Reviews (11)

Failure Risk Guidance Security Report

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for Smart PBX

Overall Risk Meter

Low Medium High

Top Failure Risks for Smart PBX

Vendor Profile Details

Company Name

Smart Choice Communications

Company Website

https://smartchoiceus.com/

HQ Location

56 W 45th St, New York, NY 10036

Employees

51-100

Social

Financials

Private