Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Smart PBX solves your Contact Center Software needs.
Business Priorities
Improve Internal Communications and are the most popular business priorities peers achieved using Smart PBX.
Use Cases
Peers recommend Sales Call Management , Collaboration , Conference Call Management , as the business use cases that they have been most satisfied while using Smart PBX.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls |
4.58/5 ★ |
"...The ability to record and report call queue data for every employee logged in while tracking daily traffic and wait-time between calls. ..." Virtual Phone System |
| call recording |
4.58/5 ★ |
|
| Collaboration with Video |
4.44/5 ★ |
"...Smart Choice is a leader in enterprise technology, offering leading innovative solutions for hosted voice, internet, security, analytics, and collaboration. ..." Feature Of The Month |
| Conference Call Management with Offline, Phone Calls, Events and Trade Shows |
4.24/5 ★ |
"...Create a branded, customizable call center to organize a conference call at any time with a large number of participants, using a dial-in number and PIN code. ..." Virtual Phone System |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls |
4.58/5 ★ |
"...The ability to record and report call queue data for every employee logged in while tracking daily traffic and wait-time between calls. ..." Virtual Phone System |
|
| call recording |
4.58/5 ★ |
| Collaboration with Video |
4.44/5 ★ |
"...Smart Choice is a leader in enterprise technology, offering leading innovative solutions for hosted voice, internet, security, analytics, and collaboration. ..." Feature Of The Month |
|
| Conference Call Management with Offline, Phone Calls, Events and Trade Shows |
4.24/5 ★ |
"...Create a branded, customizable call center to organize a conference call at any time with a large number of participants, using a dial-in number and PIN code. ..." Virtual Phone System |
|
9+ more Business Use Cases
Our AI advisor, Wyz, harnessed 685 insights from peers and experts to help you assess how these Smart PBX use cases fit your Contact Center Software needs.
Peers used Smart PBX to Improve internal communications
Smart PBX Alternatives
Peer and Expert Opinion on Features
for Smart PBX
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (51) |
| Personalization | Read Reviews (10) |
| bot | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (51) |
| Personalization | Read Reviews (10) |
| bot | Read Reviews (5) |
IT and Other Capabilities
for Smart PBX
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (60) |
| Data Import | Read Reviews (64) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (60) |
| Data Import | Read Reviews (64) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (165) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (165) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (11) |
Failure Risk Guidance Security Report
?for Smart PBX
Overall Risk Meter
Top Failure Risks for Smart PBX
Vendor Profile Details
Company Name
Smart Choice Communications
Company Website
https://smartchoiceus.com/HQ Location
56 W 45th St, New York, NY 10036
Employees
51-100
Social
Financials
Private
