Smart PBX Overview

Smart-PBX enhances retail communication by streamlining in-store and outbound interactions. Effective communication systems are maintained, improving overall efficiency.

Use Cases

Customers recommend Call Recording, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using Smart PBX.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Contacts History
  • Contract Management
  • Lead Qualification: Technographic
  • Helpdesk Management
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Smart PBX.

Other priorities:

See all business priorities See less business priorities

Smart PBX Use-Cases and Business Priorities: Customer Satisfaction Data

Smart PBX works with different mediums / channels such as Phone Calls. Video. Offline etc.

Smart PBX's features include Recording, Personalization, and Bot. and Smart PBX support capabilities include Phone Support, 24/7 Support, AI Powered, etc. also Smart PBX analytics capabilities include Custom Reports, and Analytics.

Smart PBX, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Smart PBX Use Cases

How does Smart PBX address your Call Recording Challenges?

What solutions does Smart PBX provide for Collaboration?

How efficiently Does Smart PBX manage your Sending & Publishing Communications?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Smart PBX solved their Contact Center Software needs. Cuspera uses 685 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Case Studies

Financial Services

CASE STUDY Financial Services Company

A financial services company needed better system management and security. They partnered with SmartChoice to upgrade their network and add voice solutions. SmartChoice provided UCaaS and Smart Card ...Readers. This improved voice reliability and security. The company now has better protection and operational efficiency.

Read more →
Real Estate

CASE STUDY US Eye

US Eye wanted to improve their phone system to help patients, save money, and stay HIPAA compliant. They upgraded their network and phone systems at over 60 locations. They used a UCaaS solution to c...onnect all their offices. This helped them keep patient information safe. They can now monitor all their locations remotely. Their voice system is more reliable and secure.

Read more →
Retail

CASE STUDY International Retail Company

SmartChoice provided a unified communications platform for an international retail company with over 40 locations. The company replaced its old phone system with a cloud-based solution. SmartChoice i...nstalled Polycom IP phones, integrated softphones, real-time analytics, and conference bridges. The new system reduced monthly phone costs and improved call and technical support reliability. The company saw increased productivity and revenue growth from better communication and collaboration.

Read more →
Insurance

CASE STUDY Specialty Insurance Company

A specialty insurance company wanted to improve its phone system. They upgraded to VoIP and integrated Microsoft Teams. SmartChoice also provided new telephony solutions and a Smart Contact Center. A...gents could now work from one app. The company saw better efficiency and improved analytics for their contact center.

Read more →
Real Estate

CASE STUDY Healthcare Services Company

SmartChoice provided a HIPAA-compliant UCaaS solution for a healthcare services company. The company replaced old on-premise phones with a new cloud-based system. This improved call quality and reduc...ed dropped calls. Voice expenses went down by consolidating services across locations. Staff productivity increased and the company can now handle more patients. The new system supports future growth and better resource allocation.

Read more →
Retail

CASE STUDY International luxury retail company

SmartTile by SmartChoice helped a leading luxury retail company connect 500 stores. The company unified communications and internet across all North American locations. SmartTile integration reduced ...monthly costs and improved support reliability. The solution made store operations more efficient. Remote oversight of all stores became possible. The retailer gained better competitiveness in the market.

Read more →

Frequently Asked Questions(FAQ)

for Smart PBX

What are the top features of Smart PBX?

Recording, Personalization and bot are some of the top features of Smart PBX.

What are Smart PBX alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for Smart PBX.

Where is Smart PBX located?

Smart PBX is headquartered at 56 W 45th St, New York, NY 10036.
lightning

Peers used Smart PBX for call recording and collaboration

Smart PBX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (17)
Custom Reports

4.27/5 ★

Read Reviews (59)
Analytics

4.02/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (17)
Custom Reports

4.27/5 ★

Read Reviews (59)
Analytics

4.02/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Smart PBX

Overall Risk Meter

Low Medium High

Top Failure Risks for Smart PBX

Smart PBX Goblal Phone Systems Profile

Company Name

Smart PBX Goblal Phone Systems

Company Website

https://www.smartpbx.net/english/

HQ Location

56 W 45th St, New York, NY 10036

Employees

51-100

Social

Facebook Twitter

Financials

PRIVATE