Comparison Summary
Introducing Five9 and eVoice
Five9, eVoice, NICE CXone, Bright Pattern, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Five9 covers Helpdesk Management with Phone Calls, Engagement Management, Sales Call Management with Phone Calls, Contact List Management with Phone Calls, etc.
eVoice focuses on Conference Call Management with Offline, Sales Call Management with Phone Calls, Sales Document Management, Collaboration with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Five9 | Leading Cloud Contact Center Platform for the Digital Enterprise
eVoice: Virtual Business Phone Numbers & Virtual Phone ...
Age
2001
Financials
IPO
M&A
Business Need
Total Processes
(we found evidences for)
74
27
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve consistency
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Improve visibility
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Launch new products
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Shorten ramp up time
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Improve stakeholder relations
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Improve digital and social presence
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Establish thought leadership
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Increase customer life time value
- See 13 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Build brand awareness
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Enter new markets internationally or locally
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Launch new products
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Establish thought leadership
- See 4 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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website
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point of sale
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e-mail
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text SMS
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promotions
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video
- See 7 more
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phone calls
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offline
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events
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trade shows
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website
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point of sale
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e-mail
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text SMS
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promotions
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video
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
