8x8 Business Phone Overview
8x8's business phone system connects teams globally and across channels. It provides secure access to critical information anywhere.
Use Cases
Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using 8x8 Business Phone.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using 8x8 Business Phone.
8x8 Business Phone Use-Cases and Business Priorities: Customer Satisfaction Data
8x8 Business Phone works with different mediums / channels such as Phone Calls. Mobile. Video etc.
8x8 Business Phone's features include Recording, Personalization, Dashboard, etc. and 8x8 Business Phone support capabilities include Email Support, Chat Support, Phone Support, etc. also 8x8 Business Phone analytics capabilities include Custom Reports, and Analytics.
Reviews
"...8x8 was useful for VOIP, voicemail, recording client calls, and chats with other employees...." Peer review by Anonymous Reviewer, Legal Services
8x8 Business Phone, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for 8x8 Business Phone
Top Industries
- Information Technology and Services
- Management Consulting
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
8x8 Business Phone is popular in Information Technology And Services, Management Consulting, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on 8x8 Business Phone Use Cases
Why is 8x8 Business Phone the best choice for Call Recording?
How does 8x8 Business Phone facilitate Collaboration?
How efficiently Does 8x8 Business Phone manage your Helpdesk Management?
How does 8x8 Business Phone address your Conference Call Management Challenges?
What Are the key features of 8x8 Business Phone for Communication Management?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well 8x8 Business Phone solved their Contact Center Software needs. Cuspera uses 1684 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
CASE STUDY Allstate
CASE STUDY Appian Corporation
Frequently Asked Questions(FAQ)
for 8x8 Business Phone
What is 8x8 Business Phone?
8x8 Business Phone system enables virtual office mobility and collaboration for Enterprises and Small and Medium businesses. It can be deployed in industries such as Healthcare, High-tech, Manufacturing, Government, Insurance and more.
8x8 Virtual Office Editions provides a cloud-based business phone system with mobile apps, messaging, and collaboration features. It comes with a simple interface for configuration, or settings modification, in addition to customizable reports for analysis.
The features include unlimited inbound and outbound calls from anywhere anytime, with a call-handling facility for rerouting calls or recording them. Mobile and desktop apps enable extending these features to smartphones and desktop devices,
What is 8x8 Business Phone used for?
What are the top features of 8x8 Business Phone?
Who uses 8x8 Business Phone?
What are 8x8 Business Phone alternatives?
Where is 8x8 Business Phone located?
Peers used 8x8 Business Phone for call recording and collaboration
8x8 Business Phone Competitors
8x8 Business Phone Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
Software Failure Risk Guidance
?for 8x8 Business Phone
Overall Risk Meter
Top Failure Risks for 8x8 Business Phone
8x8, Inc. News
Creovai Joins 8x8's Elite SoldBy8 Tier, Delivering Measurable Results with RealTime ...
8x8 has elevated Creovai to its elite SoldBy8 tier within the 8x8 Technology Partner Ecosystem. This expanded partnership integrates Creovais real-time agent guidance and conversational intelligence with the 8x8 Contact Center platform. The joint solution aims to accelerate agent onboarding, boost productivity, and enhance customer satisfaction through AI-driven customer experience technology.
8x8 Earns Prestigious SBR International Business Awards Highlighting Leadership in ...
8x8, Inc. received a Silver Stevie Award for Technology Team of the Year and a Bronze Stevie Award for Customer Service Team of the Year at the 21st Annual International Business Awards. The honors recognize 8x8's Professional Services team's customer-centric approach and excellence in cloud communications.
8x8 Strengthens Irish Market Presence with Expanded CCMA Ireland Partnership
8x8, Inc. has expanded its partnership with the Customer Contact Management Association (CCMA) Ireland by becoming a Gold corporate sponsor for 2025. This move highlights 8x8's commitment to the Irish market and supports its strategy to deliver integrated, AI-powered customer experience solutions in the region.
8x8 bags SBR International Business Awards 2025 for CPaaS solution | Singapore Business Review
8x8 won the SBR International Business Awards 2025 for its CPaaS solution, recognizing its excellence in the industry.
8x8, Inc. Profile
Company Name
8x8, Inc.
Company Website
https://www.8x8.com/HQ Location
675 Creekside Way, Campbell, CA 95008, US
Employees
501-1000
Social
Financials
IPO
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