8x8 Business Phone Overview
8x8's business phone system connects teams globally and across channels. It provides secure access to critical information anywhere.
Use Cases
Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using 8x8 Business Phone.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using 8x8 Business Phone.
8x8 Business Phone Use-Cases and Business Priorities: Customer Satisfaction Data
8x8 Business Phone works with different mediums / channels such as Phone Calls. Mobile. Video etc.
8x8 Business Phone's features include Recording, Personalization, Dashboard, etc. and 8x8 Business Phone support capabilities include Email Support, Chat Support, Phone Support, etc. also 8x8 Business Phone analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Our support staff uses 8x8 for their call center services...." Peer review by Eric K
Peer review evidence (same sources as the product rating summary)
"...-working from home while using your work extension on your cell phone -synergies from streamlined phone service -increased transparency from 8x8 call recordings and data...." Peer review by Administrator
"...Enhance Collaboration as good as Lower Costs..." Best Bitcoin Telephone Substitution Voip Draw Organisation Products Too Services From 8X8
"...Helpful tech support...." Peer review by Frederick L., Legal Services
8x8 Business Phone, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for 8x8 Business Phone
Top Industries
- Information Technology and Services
- Management Consulting
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
8x8 Business Phone is popular in Information Technology And Services, Management Consulting, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
8x8 Business Phone Customer wins, Customer success stories, Case studies
What Are the key features of 8x8 Business Phone for Call Recording?
How can 8x8 Business Phone enhance your Collaboration process?
How does 8x8 Business Phone address your Helpdesk Management Challenges?
What makes 8x8 Business Phone ideal for Conference Call Management?
How does 8x8 Business Phone address your Communication Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well 8x8 Business Phone solved their Contact Center Software needs. Cuspera uses 1684 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
AcmeJets
Frequently Asked Questions(FAQ)
for 8x8 Business Phone
What is 8x8 Business Phone?
8x8 Business Phone system enables virtual office mobility and collaboration for Enterprises and Small and Medium businesses. It can be deployed in industries such as Healthcare, High-tech, Manufacturing, Government, Insurance and more.
8x8 Virtual Office Editions provides a cloud-based business phone system with mobile apps, messaging, and collaboration features. It comes with a simple interface for configuration, or settings modification, in addition to customizable reports for analysis.
The features include unlimited inbound and outbound calls from anywhere anytime, with a call-handling facility for rerouting calls or recording them. Mobile and desktop apps enable extending these features to smartphones and desktop devices,
What is 8x8 Business Phone used for?
What are the top features of 8x8 Business Phone?
Who uses 8x8 Business Phone?
What are 8x8 Business Phone alternatives?
Where is 8x8 Business Phone located?
Peers used 8x8 Business Phone for call recording and collaboration
8x8 Business Phone Competitors
8x8 Business Phone Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
Software Failure Risk Guidance
?for 8x8 Business Phone
Overall Risk Meter
Top Failure Risks for 8x8 Business Phone
8x8, Inc. News
8x8 Updates Issue 006 May 28, 2026
8x8 has been recognized with five Stevie Awards at the American Business Awards, including Gold for Customer Service Team of the Year and Achievement in Management (Telecommunications). These accolades highlight 8x8's commitment to excellence in customer service and management within the telecommunications sector.
8X8 Converse centralizes WhatsApp, SMS, LINE, email, and voice for unified business ...
8x8 introduces Converse, a platform that unifies communication channels like WhatsApp, SMS, LINE, email, and voice into a single workspace. This aims to enhance customer support, drive loyalty, and streamline workflow management. Australian retailer Doors Plus reported significant benefits from using 8x8 solutions, including 100% uptime and reduced communication costs.
Michelle Paitich of 8x8 Recognized on the Prestigious 2025 CRN Channel Chiefs List
Michelle Paitich from 8x8 has been honored by being named to the 2025 CRN Channel Chiefs List, recognizing her leadership and contributions in the channel ecosystem.
8X8 Inc Earnings Report: Quarterly & Annual Financial Results as of Mar ...
8x8 Inc. released its quarterly and annual financial results for March 2026, detailing revenue, profit, and financial ratios.
8x8, Inc. Profile
Company Name
8x8, Inc.
Company Website
https://cpaas.8x8.com/en/HQ Location
675 Creekside Way, Campbell, CA 95008, US
Employees
501-1000
Social
Financials
IPO
