Nextiva Business Communication Suite Overview

Nextiva's business communication suite improves small business phone systems by streamlining communications. Key benefits, features, devices, and pricing are compared for top-rated systems in 2024.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using Nextiva Business Communication Suite.

Other use cases:

  • Lead Tracking
  • Workflow Management
  • Track Learning Progress
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Nextiva Business Communication Suite.

Nextiva Business Communication Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Nextiva Business Communication Suite works with different mediums / channels such as Chat. Phone Calls. Video etc.

Comprehensive Insights on Nextiva Business Communication Suite Use Cases

How efficiently Does Nextiva Business Communication Suite manage your Collaboration?

What solutions does Nextiva Business Communication Suite provide for Engagement Management?

Case Studies

CASE STUDY The San Antonio Spurs

A Slam-Dunk Partnership – Bringing Enhanced Communication to San Antonio’s Finest

CASE STUDY The Florida Panthers

Scoring with Next-Level Communication – Florida Panthers’ Power Play

CASE STUDY Phoenix Rising

How Phoenix Rising Is Scoring Big with Nextiva

CASE STUDY Canyon Coolers

How Canyon Coolers Navigates Extreme Business Growth with Nextiva

CASE STUDY Orange County Rescue Mission

Helping Orange County Rescue Mission Serve the Needs of At-Risk Citizens

CASE STUDY Phat Scooters

How Phat Scooters Uses Nextiva to Create the Best Customer Experience Every Time.

Nextiva Business Communication Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.75/5

Read Reviews (6)
Analytics

3.68/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.75/5

Read Reviews (6)
Analytics

3.68/5

Read Reviews (4)

Software Failure Risk Guidance

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for Nextiva Business Communication Suite

Top Failure Risks for Nextiva Business Communication Suite

Nextiva, Inc News

Company

Nextiva accelerates global CX innovation with new India hub

Nextiva opened a 35,000 sq. ft. innovation hub in Bengaluru, India. This marks its largest international expansion to date. The new center will drive global customer experience (CX) technology innovation and support Nextivas unified customer experience management platform. The India hub is positioned to accelerate product development and enhance service delivery for enterprise clients worldwide.

Awards

Nextiva Ranked # 1 in 13 of G2 Winter 2025 Reports Across Five Categories

Nextiva Ranked # 1 in 13 of G2 Winter 2025 Reports Across Five Categories

Awards

Nextiva Ranked #1 in 13 of G2s Winter 2025 Reports Across Five Categories - Business Wire

Nextiva was ranked #1 in 13 of G2s Winter 2025 Reports across five categories.

Product

Nextiva Introduces New Workforce Engagement Management Capability: Nextiva Workforce Scheduling - Business Wire

Nextiva has launched a new tool called Nextiva Workforce Scheduling to enhance workforce engagement management.

Nextiva, Inc Profile

Company Name

Nextiva, Inc

Company Website

https://www.nextiva.com/

HQ Location

5201 Great American Parkway, Suite 320, Santa Clara, California 95054, US

Employees

501-1000

Social

Financials

PRIVATE