eVoice Overview

This is a summary of the comprehensive capabilities and benefits of eVoice based on over 712 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

eVoice, Smart PBX, 3CX Phone System, Toky, CloudTalk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if eVoice is right for your needs? Our Cuspera AI engine can evaluate how eVoice fits your specific business needs, industry, and context. Get your personalized assessment report today.

eVoice supports business activities such as:

  • Conference Call Management
  • Contract Management
  • Call Recording
  • Collaboration
  • Advertisement

eVoice can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Build Brand Awareness, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Offline Events Trade Shows etc. for these needs. As a solution, eVoice's capabilities include Recording, Personalization, Alerts: Popups & Notifications, etc.

eVoice Accounting Vertical is its biggest customer base.

Reviews

"...You can also use eVoice to host conference calls over the phone with up to 94 callers...." Peer review

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well eVoice solved their Contact Center Software needs. Cuspera uses 712 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using eVoice.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Conference Call Management , Contract Management , Call Recording , as the business use cases that they have been most satisfied while using eVoice.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.93/5 ★

Read Reviews (46)

"...You can also use eVoice to host conference calls over the phone with up to 94 callers...."
Contract Management

4.55/5 ★

Read Reviews (37)

"...ANY OTHER USERS RELIANCE ON THE SERVICES FOR EMERGENCY CALLING IN CONTRAVENTION OF THIS CUSTOMER AGREEMENT..." Customer Agreement
Call Recording with Phone Calls and Offline

4.46/5 ★

Read Reviews (32)

"...When you use the "*2" command, an automatic audio prompt will play indicating that the entire call is being recorded...." Customer Agreement
PEER EXPERIENCES
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.93/5 ★

Read Reviews (46)

"...You can also use eVoice to host conference calls over the phone with up to 94 callers...." Peer review
Contract Management

4.55/5 ★

Read Reviews (37)

"...ANY OTHER USERS RELIANCE ON THE SERVICES FOR EMERGENCY CALLING IN CONTRAVENTION OF THIS CUSTOMER AGREEMENT..." Customer Agreement
Call Recording with Phone Calls and Offline

4.46/5 ★

Read Reviews (32)

"...When you use the "*2" command, an automatic audio prompt will play indicating that the entire call is being recorded...." Customer Agreement

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 712 insights from peers and experts to help you assess how these eVoice use cases fit your Contact Center Software needs.

Frequently Asked Questions(FAQ)

for eVoice

What is eVoice?

eVoice is a Virtual Business phone service that frees up businesses from hardware limitations enabling phone services that can scale with the business. It is targeted for small businesses and is available as a desktop version or on mobile.

What is eVoice used for?

eVoice is a Contact Center Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Conference Call Management, Contract Management and Call Recording .

What are the top features of eVoice?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of eVoice.

Who uses eVoice?

eVoice is used by Accounting, Non-Profit Organization Management and Hospitality among other industries.

What are eVoice alternatives?

Smart PBX, 3CX Phone System, Toky and CloudTalk are popular alternatives for eVoice.

Where is eVoice located?

eVoice is headquartered at Hollywood Blvd, 5th Floor, Los Angeles, CA 90028.

Popular Business Setting

for eVoice

Top Industries

  • Accounting
  • Non-Profit Organization Management
  • Hospitality

Popular in

  • Small Business
  • Mid Market

Peers used eVoice to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for eVoice

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.79/5 ★

Read Reviews (56)
Personalization

3.88/5 ★

Read Reviews (45)
Alerts: popups & Notifications

3.86/5 ★

Read Reviews (8)
Calculator

3.14/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

3.79/5 ★

Read Reviews (56)
Personalization

3.88/5 ★

Read Reviews (45)
Alerts: popups & Notifications

3.86/5 ★

Read Reviews (8)
Calculator

3.14/5 ★

Read Reviews (5)

IT and Other Capabilities

for eVoice

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.83/5 ★

Read Reviews (67)
Data Import

3.76/5 ★

Read Reviews (100)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.83/5 ★

Read Reviews (67)
Data Import

3.76/5 ★

Read Reviews (100)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.96/5 ★

Read Reviews (73)
Phone Support

3.91/5 ★

Read Reviews (44)
Chat Support

3.58/5 ★

Read Reviews (4)
Email Support

3.42/5 ★

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.96/5 ★

Read Reviews (73)
Phone Support

3.91/5 ★

Read Reviews (44)
Chat Support

3.58/5 ★

Read Reviews (4)
Email Support

3.42/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.45/5 ★

Read Reviews (14)
Analytics

3.02/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.45/5 ★

Read Reviews (14)
Analytics

3.02/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for eVoice

Overall Risk Meter

Low Medium High

Top Failure Risks for eVoice

Vendor Profile Details

Company Name

eVoice

Company Website

https://www.evoice.com/

HQ Location

Hollywood Blvd, 5th Floor, Los Angeles, CA 90028

Employees

11-50

Social

Financials

M&A