Product and Vendor News

Product Business Settings

Smiddle is popular in Banking industry and is widely used by Mid Market.

Smiddle Product Overview

Smiddle's contact center software provides essential tools for both simple and advanced customer service environments. Designed to support phone calling and agent operations, this software caters to diverse contact center needs. It enables efficient management of customer interactions, ensuring seamless communication between agents and clients. Smiddle's solutions are particularly beneficial for organizations seeking cost-effective options without compromising on functionality. The software's capabilities are suitable for businesses aiming to enhance their customer service operations through reliable and scalable technology.

How satisfied the customers are with Smiddle use-cases

Reviews

"...Customers using Cisco Contact Centre...." Peer review from Smiddle

Smiddle Customer Insights, Testimonials and Case Studies

What solutions does Smiddle provide for Helpdesk Management?

How does Smiddle facilitate Contact List Management?

How efficiently Does Smiddle manage your Collaboration?

What Are the key features of Smiddle for Call Recording?

How does Smiddle facilitate Campaign Management?

What is Smiddle used for?

Smiddle is a Contact Center Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Helpdesk Management, Contact List Management and Collaboration .

What are the top features of Smiddle?

Recording, bot and Personalization are some of the top features of Smiddle.

What are Smiddle alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for Smiddle.

Where is Smiddle located?

Smiddle is headquartered at Tallinn, Harju maakond.

11 buyers and buying teams have used Cuspera to assess how well Smiddle solved their Contact Center Software needs. Cuspera uses 634 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

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Peers used Smiddle for helpdesk management and contact list management

Smiddle Competitors

Smiddle Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (2)
Custom Reports

4.49/5 ★

Read Reviews (36)
Analytics

4.14/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (2)
Custom Reports

4.49/5 ★

Read Reviews (36)
Analytics

4.14/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Smiddle

Overall Risk Meter

Low Medium High

Top Failure Risks for Smiddle

Smiddle LLC News

Product
 

Sales of Smiddle v.1 software products to be discontinued

Smiddle will discontinue sales of its v.1 software products, including Smiddle Manager and Smiddle Recording, from January 1, 2022, and will end support for these versions by July 1, 2022. Customers are encouraged to upgrade to newer versions for continued support and updates.

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Smiddle LLC Profile

Company Name

Smiddle LLC

Company Website

//smiddle.com

HQ Location

Tallinn, Harju maakond

Employees

11-50

Social

Linkedin

Financials

NA