UniTel Voice Overview

UniTel-Voice offers a virtual phone system for entrepreneurs. Business operations can be managed and expanded from any location.

Use Cases

Customers recommend Call Recording, Advertisement, Conference Call Management, as the business use cases that they have been most satisfied with while using UniTel Voice.

Other use cases:

  • Communication Management
  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Contact List Management
  • Engaging And Following Up
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using UniTel Voice.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
See all business priorities See less business priorities

UniTel Voice Use-Cases and Business Priorities: Customer Satisfaction Data

UniTel Voice works with different mediums / channels such as Phone Calls. Offline. Mass Media etc.

UniTel Voice's features include Recording, Personalization, and Alerts: Popups & Notifications. and UniTel Voice support capabilities include Phone Support, 24/7 Support, Email Support, etc. also UniTel Voice analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...If you wish to keep the call recordings longer, you may download them to your computer...." Business Call Recording
"...If the phone number for your online ads is getting more calls than the number you advertise on the radio then you know where to better spend your marketing dollars...." Get a 1-800 Number Today from UniTel Voice
"...Conference Calling. ..." Features of UniTel Voice Virtual Phone Systems & Business Numbers

UniTel Voice, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for UniTel Voice

Top Industries

  • Information Technology and Services
  • Real Estate
  • Retail

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

UniTel Voice is popular in Information Technology And Services, Real Estate, and Retail and is widely used by Small Business, Large Enterprise, and Mid Market.

UniTel Voice Customer wins, Customer success stories, Case studies

How does UniTel Voice address your Call Recording Challenges?

What benefits does UniTel Voice offer for Conference Call Management?

Why is UniTel Voice the best choice for Communication Management?

What Are the key features of UniTel Voice for Contract Management?

40 buyers and buying teams have used Cuspera to assess how well UniTel Voice solved their Contact Center Software needs. Cuspera uses 1411 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

 

Michael's Productions - Media Production - Small

USA

Michael's Productions uses Unitel Voice to manage calls for clients worldwide. The phone system works 24/7, so they never miss a call. Setup and customization were easy for their small business. The ...owner praises Unitel Voice for reliable customer service. This helps them deliver fast, friendly service to radio stations and media clients.

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Midwest Transcription Services - Medical Practice - Small

Chandler, USA

Unitel Voice helps Midwest Transcription Services never miss a business call. Calls go straight to the owner's cell phone, making her always reachable. The business phone number also works as a fax n...umber, with alerts sent by email. This lets the owner handle calls and faxes from anywhere, not just the office. Midwest Transcription Services uses Unitel Voice to stay connected and serve clients better.

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Medical Workflow Services - Health, Wellness And Fitness - Small

USA

Unitel Voice helps Medical Workflow Services look more professional. The owner, Pamela Washington, uses Unitel Voice to keep work and personal calls separate. She says the service is easy to set up a...nd customer support is helpful. The business line helps her manage calls as her company grows. She values the affordable pricing and flexibility.

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LVRG Funding - Financial Services - Small

Detroit, USA

Unitel Voice helps LVRG Funding, a Detroit-based finance firm, serve small businesses nationwide. The team values Unitel Voice for its efficient, seamless, and affordable phone system. They highlight... the lack of contracts or hardware and praise the real, helpful support staff. LVRG Funding says Unitel Voice feels like a Fortune 500 phone system at a small business price.

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Luxe Cruises & More - Hospitality - Small

USA

Unitel Voice helps Luxe Cruises & More manage business calls from anywhere. The owner uses her cell phone to take calls and easily separates business from personal calls. She finds the system simple ...and affordable. Luxe Cruises & More values the ability to present a professional image to clients. The phone system supports their travel agency’s growth and customer service.

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Lovely Beginnings - Events Services - Small

USA

Lovely Beginnings uses Unitel Voice to manage wedding planning calls. The service helps them keep business and personal calls separate. Clients can always reach them, which builds trust. Unitel Voice... gives their business a professional image. The owner says it makes their work easier and more organized.

Read more →

Frequently Asked Questions(FAQ)

for UniTel Voice

What is UniTel Voice used for?

UniTel Voice is a Contact Center Software mainly used by its customers to Acquire Customers and Improve ROI by Call Recording, Advertisement and Conference Call Management .

What are the top features of UniTel Voice?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of UniTel Voice.

Who uses UniTel Voice?

UniTel Voice is used by Information Technology And Services, Real Estate and Retail among other industries.

What are UniTel Voice alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for UniTel Voice.

Where is UniTel Voice located?

UniTel Voice is headquartered at 1280 Iroquois Ave , Naperville, Illinois 60563, US.
lightning

Peers used UniTel Voice for call recording and advertisement

UniTel Voice Competitors

UniTel Voice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (3)
Custom Reports

4.86/5 ★

Read Reviews (109)
Analytics

3.04/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (3)
Custom Reports

4.86/5 ★

Read Reviews (109)
Analytics

3.04/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for UniTel Voice

Overall Risk Meter

Low Medium High

Top Failure Risks for UniTel Voice

Unitel Voice, LLC. Profile

Company Name

Unitel Voice, LLC.

Company Website

https://www.unitelvoice.com/

HQ Location

1280 Iroquois Ave , Naperville, Illinois 60563, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE