UniTel Voice Overview

UniTel-Voice offers a virtual phone system for entrepreneurs. Business operations can be managed and expanded from any location.

Use Cases

Customers recommend Call Recording, Advertisement, Conference Call Management, as the business use cases that they have been most satisfied with while using UniTel Voice.

Other use cases:

  • Communication Management
  • Contract Management
  • Collaboration
  • Helpdesk Management
  • Contact List Management
  • Engaging And Following Up
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using UniTel Voice.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
See all business priorities See less business priorities

UniTel Voice Use-Cases and Business Priorities: Customer Satisfaction Data

UniTel Voice works with different mediums / channels such as Phone Calls. Offline. Mass Media etc.

UniTel Voice's features include Recording, Personalization, and Alerts: Popups & Notifications. and UniTel Voice support capabilities include Phone Support, 24/7 Support, Email Support, etc. also UniTel Voice analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...If you wish to keep the call recordings longer, you may download them to your computer...." Business Call Recording
"...If the phone number for your online ads is getting more calls than the number you advertise on the radio then you know where to better spend your marketing dollars...." Get a 1-800 Number Today from UniTel Voice
"...Conference Calling. ..." Features of UniTel Voice Virtual Phone Systems & Business Numbers

UniTel Voice, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for UniTel Voice

Top Industries

  • Information Technology and Services
  • Real Estate
  • Retail

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

UniTel Voice is popular in Information Technology And Services, Real Estate, and Retail and is widely used by Small Business, Large Enterprise, and Mid Market.

UniTel Voice Customer wins, Customer success stories, Case studies

How can UniTel Voice enhance your Call Recording process?

How does UniTel Voice address your Conference Call Management Challenges?

What benefits does UniTel Voice offer for Communication Management?

How does UniTel Voice address your Contract Management Challenges?

40 buyers and buying teams have used Cuspera to assess how well UniTel Voice solved their Contact Center Software needs. Cuspera uses 1411 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

 

Intero Solutions - Management Consulting - Small

Canada

Intero Solutions uses Unitel Voice to manage calls with flexibility and ease. The team values features like multiple lines, direct extensions, caller ID, and multi-platform access. They switched from... other VOIP services due to better customization and pricing. As a growing business, these tools help them focus on clients and growth. Unitel Voice supports their operations without high costs or complexity.

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Golden Transport Group L.L.C. - Transportation/Trucking/Railroad - Small

USA

Unitel Voice helps Golden Transport Group L.L.C. keep a professional image. The company uses Unitel Voice to manage calls and stay organized. The phone system lets them be flexible and responsive as ...they grow. Strong communication and business-friendly features support their dependable service. Golden Transport Group values the easy call management and reliability.

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Flagship Taxi LLC - Transportation/Trucking/Railroad - Small

Warren, USA

Flagship Taxi LLC switched to Unitel Voice for their business phone system. The company needed a reliable and affordable way to handle calls for their taxi service in Maine. After the switch, they fo...und Unitel Voice dependable and well-priced. The customer service impressed them at every step. They recommend Unitel Voice to other small businesses.

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Your Health Plan Man - Insurance - Small

USA

Your Health Plan Man uses Unitel Voice to manage calls from radio ads. They use a toll-free number to reach clients outside their area. Calls go to voicemail and then to email, making follow-up easy.... The owner can text clients directly from email. This helps them serve more people and grow their business. Unitel Voice is key to their communication.

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YaLife Media and Marketing - Marketing And Advertising - Small

Houston, USA

Unitel Voice helps YaLife Media and Marketing streamline team communication. The platform brings messaging, video calls, and file sharing into one place. This makes it easy for teams to stay connecte...d and share ideas. The user-friendly interface boosts productivity and reduces distractions. Projects run smoothly and on time. Teamwork and mission alignment improve with Unitel Voice.

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Xelbooks - Design - Small

USA

Unitel Voice helped Xelbooks look more professional and attract higher-paying clients. The phone system was easy to set up and use. Customer service impressed Xelbooks by registering their CNAME, boo...sting brand credibility. The extension feature made the team appear polished. Xelbooks found Unitel Voice affordable and essential for small business growth.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing UniTel Voice

What is UniTel Voice used for?

UniTel Voice is a Contact Center Software mainly used by its customers to Acquire Customers and Improve ROI by Call Recording, Advertisement and Conference Call Management .

What are the top features of UniTel Voice?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of UniTel Voice.

Who uses UniTel Voice?

UniTel Voice is used by Information Technology And Services, Real Estate and Retail among other industries.

What are UniTel Voice alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for UniTel Voice.

Where is UniTel Voice located?

UniTel Voice is headquartered at 1280 Iroquois Ave , Naperville, Illinois 60563, US.
lightning

Peers used UniTel Voice for call recording and advertisement

UniTel Voice Competitors

UniTel Voice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (3)
Custom Reports

4.86/5 ★

Read Reviews (109)
Analytics

3.04/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (3)
Custom Reports

4.86/5 ★

Read Reviews (109)
Analytics

3.04/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for UniTel Voice

Overall Risk Meter

Low Medium High

Top Failure Risks for UniTel Voice

Unitel Voice, LLC. Profile

Company Name

Unitel Voice, LLC.

Company Website

https://www.unitelvoice.com/

HQ Location

1280 Iroquois Ave , Naperville, Illinois 60563, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE