Ameyo Overview

Ameyo provides advanced omnichannel contact center and helpdesk software capabilities. Features include comprehensive call center solutions to enhance customer service.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Ameyo.

Other use cases:

  • Communication Management
  • Segmentation And Targeting
  • Call Recording
  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Measuring Customer Satisfaction
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ameyo.

Other priorities:

  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Scale Best Practices
  • Increase Customer Life Time Value
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Ameyo Use-Cases and Business Priorities: Customer Satisfaction Data

Ameyo works with different mediums / channels such as Phone Calls, Social Media, and Omnichannel,

Ameyo's features include Ticketing, Personalization, and Dashboard.

Reviews

"...It helps as well call center agents to easily track their time and modify their breaks and correct their tagging...." Peer review by Anonymous Reviewer

Popular Business Setting

for Ameyo

Top Industries

  • Banking
  • Retail
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Ameyo is popular in Banking, Retail, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Ameyo Use Cases

How efficiently Does Ameyo manage your Helpdesk Management?

Ameyo is a comprehensive customer experience management solution. It provides call center functionalities such as call tracking, agent time management, and reporting. It also offers features such as auto-dialers, call center dashboards, and quality assurance tools.
"...Mansi Bhatia, Surefire Tips to Choose the Right Call Center Software, Ameyo; Twitter:..." Call Center Software: How to Choose the Best Software (Tips & Best Practices)

How can Ameyo enhance your Engagement Management process?

Ameyo provides comprehensive customer engagement solutions, enabling businesses to optimize customer journeys and enhance customer satisfaction. The platform offers robust contact center software with advanced features such as automated call distribution, virtual queue management, and interactive voice response. This empowers businesses to personalize interactions across multiple channels, drive customer engagement, and foster long-term loyalty.
"...management Almabase Alumni engagement and database management Alpha Content storage and analytics for unstructured data Amber Conversational AI for measuring employee engagement Ameyo OmniChannel Contact Center and Customer Engagement Platform AnswerCart Community forum creation platform for customer engagement Antworks AI-based automation solutions AnswerWise Conversational AI for customer support Appknox Mobile App security testing AppVirality Sales enablement via...." The Multi-Billion Dollar India-SaaS Opportunity (350+ SaaS Startups)

Why is Ameyo the best choice for Contact List Management?

What solutions does Ameyo provide for Communication Management?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Ameyo solved their business needs. Cuspera uses 311 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used Ameyo for helpdesk management and engagement management

Ameyo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.19/5

Read Reviews (3)
Analytics

4.57/5

Read Reviews (6)
Custom Reports

4.29/5

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.19/5

Read Reviews (3)
Analytics

4.57/5

Read Reviews (6)
Custom Reports

4.29/5

Read Reviews (29)

Ameyo Integrations

Ameyo integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Ameyo

Overall Risk Meter

Low Medium High

Top Failure Risks for Ameyo

Ameyo Profile

Company Name

Ameyo

Company Website

https://www.ameyo.com/

HQ Location

Gurgaon, Haryana

Employees

251-500

Social

Financials

SERIES A