Ameyo Overview
Here’s the scoop on Ameyo! We've gathered over 311 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Ameyo is right for your needs? Our Cuspera AI engine can evaluate how Ameyo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Ameyo supports business activities such as:
- Helpdesk Management
- Engagement Management
- Contact List Management
- Communication Management
- Segmentation And Targeting
Ameyo can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Stakeholder Relations, Improve ROI, etc. It can help manage these activities if you use Phone Calls Social Media and Omnichannel for these needs. As a solution, Ameyo's capabilities include Ticketing, Personalization, and Dashboard.
Ameyo Banking Vertical is its biggest customer base.
Reviews
"...It helps as well call center agents to easily track their time and modify their breaks and correct their tagging...." Peer review by Anonymous Reviewer
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Ameyo solved their business needs. Cuspera uses 311 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Ameyo.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Ameyo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.67/5 ★ |
"...It helps as well call center agents to easily track their time and modify their breaks and correct their tagging...." Peer review by Anonymous Reviewer |
| Engagement Management |
4.91/5 ★ |
"...A whopping 72% of consumers expect agents to already know who they are, what they ve purchased and have insight into their previous engagements when contacting customer service. ..." 100 Important Customer Service Satisfaction Statistics and Trends for 2019 |
| engaging and following up |
4.81/5 ★ |
"...In more than 6 years of our association with Ameyo, it has helped in significantly improving our customer success and engagement rates...." Call Center Software |
| Contact List Management with Phone Calls |
4.72/5 ★ |
"...The outbound contact management features predictive dialer, preview dialer and call recording modules...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.67/5 ★ |
"...It helps as well call center agents to easily track their time and modify their breaks and correct their tagging...." Peer review by Anonymous Reviewer |
|
| Engagement Management |
4.91/5 ★ |
"...A whopping 72% of consumers expect agents to already know who they are, what they ve purchased and have insight into their previous engagements when contacting customer service. ..." 100 Important Customer Service Satisfaction Statistics and Trends for 2019 |
|
| engaging and following up |
4.91/5 ★ |
| Contact List Management with Phone Calls |
4.72/5 ★ |
"...The outbound contact management features predictive dialer, preview dialer and call recording modules...." Peer review |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 311 insights from peers and experts to help you assess how these Ameyo use cases fit your business needs.
Popular Business Setting
for Ameyo
Top Industries
- Banking
- Retail
- Apparel & Fashion
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Ameyo to Enhance customer relationships and Acquire customers
Ameyo Alternatives
Peer and Expert Opinion on Features
for Ameyo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (11) |
| Personalization | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (11) |
| Personalization | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for Ameyo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (12) |
| Data Import | Read Reviews (24) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (12) |
| Data Import | Read Reviews (24) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (64) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (64) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (29) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (29) |
Software Failure Risk Guidance
?for Ameyo
Overall Risk Meter
Top Failure Risks for Ameyo
Vendor Profile Details
Company Name
Ameyo
Company Website
https://www.ameyo.com/HQ Location
Gurgaon, Haryana
Employees
251-500
Social
Financials
SERIES A
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