Product Business Settings

uContact is popular in Information Technology And Services, Hospital & Health Care, and Entertainment industries and is widely used by Mid Market, Small Business, and Enterprise.

uContact Product Overview

ucontact offers an omnichannel contact center solution to monitor and manage operations in one place. The entire operation is streamlined for efficiency and ease.

How satisfied the customers are with uContact use-cases

Reviews

"...I have used the uContact call center software and is dedicated to increase the performance helps to improve the call center activities and the result is a better customer experience...." Peer review by Ivan M., Engineer, Management Consulting

uContact Customer Insights, Testimonials and Case Studies

What makes uContact ideal for Communication Management?

How efficiently Does uContact manage your Helpdesk Management?

How can uContact optimize your Engagement Management Workflow?

What Are the key features of uContact for Coaching?

What is uContact used for?

uContact is a Contact Center Software mainly used by its customers to Improve Efficiency and Improve Internal Communications by Communication Management, Social Media Management and Helpdesk Management .

What are the top features of uContact?

Live monitoring, Gamification and Recording are some of the top features of uContact.

Who uses uContact?

uContact is used by Information Technology And Services, Hospital & Health Care and Entertainment among other industries.

What are uContact alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for uContact.

Where is uContact located?

uContact is headquartered at Juan Pablo Laguna 3493 , Montevideo, Montevideo 11300, UY.

11 buyers and buying teams have used Cuspera to assess how well uContact solved their Contact Center Software needs. Cuspera uses 699 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

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Peers used uContact for communication management and social media management

uContact Competitors

uContact Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.95/5 ★

Read Reviews (53)
Custom Reports

4.84/5 ★

Read Reviews (108)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.95/5 ★

Read Reviews (53)
Custom Reports

4.84/5 ★

Read Reviews (108)

Software Failure Risk Guidance

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for uContact

Overall Risk Meter

Low Medium High

Top Failure Risks for uContact

Net2Phone Global Services, LLC Profile

Company Name

Net2Phone Global Services, LLC

Company Website

https://www.net2phone.com/

HQ Location

Juan Pablo Laguna 3493 , Montevideo, Montevideo 11300, UY

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE