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CallHippo
CallHippo Contact Center Software 4.2 1,106 reviewer insights

CallHippo: Customer Engagement and Sales Team Telephony Management

Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe

CallHippo helps sales teams manage their telephony needs by providing a platform for customer engagement. Teams manage communications with features like a virtual phone system and SMS to connect with clients. They also automate call management with tools like IVR and AI, simplifying the process for agents. For example, a customer switched from expensive, unreliable VoIP tools to CallHippo’s platform. An integration with CRM systems allowed the team to manage tasks with features like call recording and global dialing.

Is CallHippo right for your team? Compare with XCALLY

Seen most for

Reported results

  • +30% productivity · RP Tech Media

Typical customer

Small companies

69% of customer stories; 30% from information technology and services.

What teams use CallHippo for

Explore CallHippo use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
Also used for
Sales content management Finofy Technologies Pvt. Ltd., INTECH Creative Services Pvt Ltd Sales Enablement
Common use
Lead-generation campaigns RP Tech Media Lead Generation
Emerging use
Channel deployment and integration TalentSpark Live Chat
Emerging use
Lead qualification and prioritization Fexle Services Lead Generation
Emerging use
Remitr Customer Experience Management
Emerging use

Other use cases

CallHippo capabilities

Explore CallHippo capabilities and related topics most often mentioned in customer evidence. Click a capability to read the supporting evidence.

Who uses CallHippo

IndustriesAggregated usage insights
Information Technology and Services: 34%Research: 19%Entertainment: 7%Education: 5%Financial Services: 5%Other industries: 30%
  • Other industries30%
Company sizeAggregated usage insights
Small business: 68%Mid-market: 26%Enterprise: 6%
  • Small business68%
  • Mid-market26%
  • Enterprise6%

CallHippo customer stories

Results reported in published case studies.

INTECH Creative Services Pvt Ltd

Information Technology And Services · Large

CallHippo helped INTECH Creative Services Pvt Ltd boost sales team efficiency and cut communication costs. INTECH needed a phone system with easy onboarding, global coverage, and low rate...

CallHippo helped INTECH Creative Services Pvt Ltd boost sales team efficiency and cut communication costs. INTECH needed a phone system with easy onboarding, global coverage, and low rates. CallHippo delivered an intuitive interface, wide geographic reach, and strong support. INTECH saw increased efficiency, reduced calling expenses, and better global outreach. The solution improved productivity and streamlined international sales operations.

RP Tech Media

Marketing And Advertising · Medium

CallHippo helped RP Tech Media boost ROI and team productivity. The company faced high costs and poor features with previous VoIP tools. CallHippo offered affordable calling, call recordi...

CallHippo helped RP Tech Media boost ROI and team productivity. The company faced high costs and poor features with previous VoIP tools. CallHippo offered affordable calling, call recording, and CRM integration. RP Tech Media saw smoother communication, better lead scoring, and improved client engagement. The platform reduced costs and made workflows faster.

GoZayaan

Travel Tech Company · Medium

CallHippo helped GoZayaan cut customer waiting time and boost response speed. GoZayaan used features like IVR and call recording to improve customer trust and streamline communication. Th...

CallHippo helped GoZayaan cut customer waiting time and boost response speed. GoZayaan used features like IVR and call recording to improve customer trust and streamline communication. The book-to-ticket ratio for flights increased. GoZayaan launched two new products using insights from call recordings. The company expanded operations to Malaysia with CallHippo's scalable telephony solution.

Future Connect Training

Accounting · Small

CallHippo gave Future Connect Training an easy-to-use phone system. The old system was hard to use and made calls look like spam. CallHippo's IVR and AI tools made call management better ...

CallHippo gave Future Connect Training an easy-to-use phone system. The old system was hard to use and made calls look like spam. CallHippo's IVR and AI tools made call management better and saved agents time. CRM integration and 24/7 support helped the team work faster. FC Training saw more calls answered and better client interactions.

Finofy Technologies Pvt. Ltd.

Financial Services · Medium

CallHippo helped Finofy Technologies improve call quality and boost conversion rates. Finofy faced frequent call drops and poor connectivity with their old provider. CallHippo delivered r...

CallHippo helped Finofy Technologies improve call quality and boost conversion rates. Finofy faced frequent call drops and poor connectivity with their old provider. CallHippo delivered reliable service in Malaysia and Singapore, plus a user-friendly interface. Finofy saw better call connectivity and higher sales conversions. The sticky agent feature improved customer engagement.

FC Training

Education
+30% call capture rate

CallHippo helped FC Training increase their call capture rate by 30%. FC Training used CallHippo's business phone system to improve communication. The solution made it easier to reach mor...

CallHippo helped FC Training increase their call capture rate by 30%. FC Training used CallHippo's business phone system to improve communication. The solution made it easier to reach more clients. This led to better results for their education business. The case shows how cloud telephony boosts call connection rates.

Eliminate Call Drops: Expert Insights on Causes and Effective Solutions

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CallHippo activities

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Frequently Asked Questions (FAQ)

What buyers ask before choosing CallHippo

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider that implements cloud computing into the world of telephony. Its powerful business phone system is one of the most comprehensive solutions for all business communication needs. It helps to enhance customer relationships, improve internal communications and launch new products.

CallHippo supports to deliver a smooth customer experience with IVR, Smart Call Routing, Live Call Monitoring, and more to offer highly personalized customer experiences and resolve issues faster. It improve agents’ sales capabilities and get more conversions to improve productivity. Also, easily integrates with important business tools by leveraging automated integrations to build smooth workflows for sales and support teams to pave the way for satisfying customer journeys.

Some of its features are a power dialer to power up sales, intuitive time saving with Global connect, call transfer to redirect a connected call, call queuing, call forwarding and much more.

What is CallHippo used for?

CallHippo is a Contact Center Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Call Recording, Helpdesk Management and Call Analytics .

What are the top features of CallHippo?

Recording, Dashboard and Personalization are some of the top features of CallHippo.

Who uses CallHippo?

CallHippo is used by Research, Information Technology And Services and Entertainment among other industries.

What are CallHippo alternatives?

XCALLY, VICIdial, Vocalcom and CallTools are popular alternatives for CallHippo.

Where is CallHippo located?

CallHippo is headquartered at 2035,Sunset Lake Road Suit B-2 Newark, Delaware - 19702.

CallHippo Profile

Company Name

CallHippo

Company Website

https://callhippo.com/

HQ Location

2035,Sunset Lake Road Suit B-2 Newark, Delaware - 19702

Employees

11-50

Social

Financials

PRIVATE