CallHippo Overview

CallHippo offers a robust virtual phone system with features like call forwarding, analytics, and international numbers. These tools enhance business communication and improve efficiency.

Use Cases

Customers recommend Call Recording, Helpdesk Management, Call Analytics, as the business use cases that they have been most satisfied with while using CallHippo.

Other use cases:

  • Market Research
  • Communication Management
  • Engagement Management
  • Collaboration
  • Inbound Marketing
  • Campaign Management
  • Advertisement
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallHippo.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve Consistency
  • Improve Efficiency
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
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CallHippo Use-Cases and Business Priorities: Customer Satisfaction Data

CallHippo works with different mediums / channels such as Phone Calls, Print Media, Magazine, etc.

CallHippo's features include Recording, Dashboard, Personalization, etc.

Reviews

"CallHippo support and customer service is super quick to resolve all issues." - Janis

CallHippo, Exotel, Toky, CloudTalk, Smiddle, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallHippo

Top Industries

  • Research
  • Information Technology and Services
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CallHippo is popular in Research, Information Technology And Services, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on CallHippo Use Cases

How does CallHippo address your Call Recording Challenges?

How does CallHippo facilitate Helpdesk Management?

How does CallHippo facilitate Market Research?

What makes CallHippo ideal for Communication Management?

38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CallHippo solved their Contact Center Software needs. Cuspera uses 1106 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CallHippo testimonial

Janis

CakeHR

CallHippo support and customer service is super quick to resolve all issues. Testimonial By Janis
CUSTOMERS TESTIMONIALS
CallHippo testimonial

Janis

CakeHR

CallHippo support and customer service is super quick to resolve all issues. Testimonial By Janis

Case Studies

COMPANY INDUSTRY CASE STUDIES
CallHippo case study
NA
Case Study Ephemere Creative

Get to know how Ephemere Creative found its perfect Cloud-Based Telephony Partner in CallHippo

Read More
CallHippo case study
NA
Case Study Dhruvsoft

Know why Dhruvsoft switched from Skype to CallHippo to achieve its goals and commitments

Read More
CallHippo case study
Entertainment
Entertainment
Case Study OneAbove

Learn how OneAbove Built Trust With Its Customers Overseas with CallHippo

Read More

Video

Eliminate Call Drops: Expert Insights on Causes and Effective Solutions

Video Thumbnail

Frequently Asked Questions(FAQ)

for CallHippo

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider that implements cloud computing into the world of telephony. Its powerful business phone system is one of the most comprehensive solutions for all business communication needs. It helps to enhance customer relationships, improve internal communications and launch new products.

CallHippo supports to deliver a smooth customer experience with IVR, Smart Call Routing, Live Call Monitoring, and more to offer highly personalized customer experiences and resolve issues faster. It improve agents’ sales capabilities and get more conversions to improve productivity. Also, easily integrates with important business tools by leveraging automated integrations to build smooth workflows for sales and support teams to pave the way for satisfying customer journeys.

Some of its features are a power dialer to power up sales, intuitive time saving with Global connect, call transfer to redirect a connected call, call queuing, call forwarding and much more.

What is CallHippo used for?

CallHippo is a Contact Center Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Call Recording, Helpdesk Management and Call Analytics .

What are the top features of CallHippo?

Recording, Dashboard and Personalization are some of the top features of CallHippo.

Who uses CallHippo?

CallHippo is used by Research, Information Technology And Services and Entertainment among other industries.

What are CallHippo alternatives?

Exotel, Toky, CloudTalk and Smiddle are popular alternatives for CallHippo.

Where is CallHippo located?

CallHippo is headquartered at 2035,Sunset Lake Road Suit B-2 Newark, Delaware - 19702.
lightning

Peers used CallHippo for call recording and helpdesk management

CallHippo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.16/5 ★

Read Reviews (3)
Analytics

4.78/5 ★

Read Reviews (55)
Custom Reports

4.62/5 ★

Read Reviews (100)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.16/5 ★

Read Reviews (3)
Analytics

4.78/5 ★

Read Reviews (55)
Custom Reports

4.62/5 ★

Read Reviews (100)

Software Failure Risk Guidance

?

for CallHippo

Overall Risk Meter

Low Medium High

Top Failure Risks for CallHippo

CallHippo Profile

Company Name

CallHippo

Company Website

https://callhippo.com/

HQ Location

2035,Sunset Lake Road Suit B-2 Newark, Delaware - 19702

Employees

11-50

Social

Financials

PRIVATE