CallHippo Overview

This is a summary of the comprehensive capabilities and benefits of CallHippo based on over 1106 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CallHippo, Exotel, Toky, CloudTalk, Smiddle, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CallHippo is right for your needs? Our Cuspera AI engine can evaluate how CallHippo fits your specific business needs, industry, and context. Get your personalized assessment report today.

CallHippo supports business activities such as:

  • Call Recording
  • Helpdesk Management
  • Call Analytics
  • Market Research
  • Communication Management

CallHippo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Enter New Markets Internationally Or Locally, Improve Internal Communications, etc. It can help manage these activities if you use Phone Calls Print Media Magazine etc. for these needs. As a solution, CallHippo's capabilities include Recording, Dashboard, Personalization, etc.

CallHippo Research Vertical is its biggest customer base.

Reviews

"CallHippo support and customer service is super quick to resolve all issues. " - Janis

CallHippo Reviews

11 buyers and buying teams have used Cuspera to assess how well CallHippo solved their Contact Center Software needs. Cuspera uses 1106 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using CallHippo.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve Consistency
  • Improve Efficiency
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Call Recording , Helpdesk Management , Call Analytics , as the business use cases that they have been most satisfied while using CallHippo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Call Recording with Phone Calls

4.98/5

Read Reviews (101)

"...The ability to record calls and analyze them after that enabled us to not only monitor sales script efficacy but also track KPIs...." Case Study Informed365
Helpdesk Management with Phone Calls

4.20/5

Read Reviews (67)

"...Excellent App Smooth process to setup Unbeatable pricing Smoothen out customer support Help in making data-driven strategies...."
Call Analytics with Phone Calls

4.81/5

Read Reviews (33)

"...Call Analytics...." Cloud-Based Phone Systems for Small Business & Startups
PEER EXPERIENCES
Call Recording with Phone Calls

4.98/5

Read Reviews (101)

"...The ability to record calls and analyze them after that enabled us to not only monitor sales script efficacy but also track KPIs...." Case Study Informed365
Helpdesk Management with Phone Calls

4.20/5

Read Reviews (67)

"...Excellent App Smooth process to setup Unbeatable pricing Smoothen out customer support Help in making data-driven strategies...." Peer review by Eric W., CEO
Call Analytics with Phone Calls

4.81/5

Read Reviews (33)

"...Call Analytics...." Cloud-Based Phone Systems for Small Business & Startups

38+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1106 insights from peers and experts to help you assess how these CallHippo use cases fit your Contact Center Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CallHippo testimonial

Janis

CakeHR

CallHippo support and customer service is super quick to resolve all issues. Testimonial By Janis
CUSTOMERS TESTIMONIALS
CallHippo testimonial

Janis

CakeHR

CallHippo support and customer service is super quick to resolve all issues. Testimonial By Janis

Case Studies

COMPANY CASE STUDIES
CallHippo case study
Case Study Ephemere Creative

Get to know how Ephemere Creative found its perfect Cloud-Based Telephony Partner in CallHippo

Read More
CallHippo case study
Case Study ANY Global

ANY Global Scaled Up Rapidly Using CallHippo’s Integrated Solutions

Read More
CallHippo case study
Case Study iFour Technolab Private Limited

Learn how iFour Technolab Leveraged CallHippo and Improved Productivity at Work

Read More

Video

Eliminate Call Drops: Expert Insights on Causes and Effective Solutions

Video Thumbnail

Frequently Asked Questions(FAQ)

for CallHippo

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider that implements cloud computing into the world of telephony. Its powerful business phone system is one of the most comprehensive solutions for all business communication needs. It helps to enhance customer relationships, improve internal communications and launch new products.

What is CallHippo used for?

CallHippo is a Contact Center Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Call Recording, Helpdesk Management and Call Analytics .

What are the top features of CallHippo?

Recording, Dashboard and Personalization are some of the top features of CallHippo.

Who uses CallHippo?

CallHippo is used by Research, Information Technology And Services and Entertainment among other industries.

What are CallHippo alternatives?

Exotel, Toky, CloudTalk and Smiddle are popular alternatives for CallHippo.

Where is CallHippo located?

CallHippo is headquartered at 2035,Sunset Lake Road Suit B-2 Newark, Delaware - 19702.

Popular Business Setting

for CallHippo

Top Industries

  • Research
  • Information Technology and Services
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used CallHippo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for CallHippo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.95/5

Read Reviews (75)
Dashboard

4.50/5

Read Reviews (24)
Personalization

3.93/5

Read Reviews (13)
Feedback surveys

3.76/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Recording

4.95/5

Read Reviews (75)
Dashboard

4.50/5

Read Reviews (24)
Personalization

3.93/5

Read Reviews (13)
Feedback surveys

3.76/5

Read Reviews (6)

IT and Other Capabilities

for CallHippo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.78/5

Read Reviews (106)
Data Import

4.75/5

Read Reviews (117)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.78/5

Read Reviews (106)
Data Import

4.75/5

Read Reviews (117)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.54/5

Read Reviews (196)
Phone Support

4.27/5

Read Reviews (55)
Email Support

4.26/5

Read Reviews (17)
Chat Support

4.14/5

Read Reviews (26)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.54/5

Read Reviews (196)
Phone Support

4.27/5

Read Reviews (55)
Email Support

4.26/5

Read Reviews (17)
Chat Support

4.14/5

Read Reviews (26)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.16/5

Read Reviews (3)
Analytics

4.78/5

Read Reviews (55)
Custom Reports

4.62/5

Read Reviews (100)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.16/5

Read Reviews (3)
Analytics

4.78/5

Read Reviews (55)
Custom Reports

4.62/5

Read Reviews (100)

Software Failure Risk Guidance

?

for CallHippo

Overall Risk Meter

Low Medium High

Top Failure Risks for CallHippo

Vendor Profile Details

Company Name

CallHippo

Company Website

https://callhippo.com/

HQ Location

2035,Sunset Lake Road Suit B-2 Newark, Delaware - 19702

Employees

11-50

Social

Financials

PRIVATE