QueueMetrics Overview
QueueMetrics sets modern standards in performance measurement, statistics, and reporting for call centers. It is based on Asterisk PBX technology.
Use Cases
Customers recommend Helpdesk Management, Sales Call Management, Communication Management, as the business use cases that they have been most satisfied with while using QueueMetrics.
Business Priorities
Launch New Products and Acquire Customers are the most popular business priorities that customers and associates have achieved using QueueMetrics.
QueueMetrics Use-Cases and Business Priorities: Customer Satisfaction Data
QueueMetrics works with different mediums / channels such as Phone Calls. and Website.
QueueMetrics's features include Recording, Live Monitoring, Predictive Dialer, etc. and QueueMetrics support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also QueueMetrics analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I like the realtime & wallboard features that help call center manager to monitor the on going activities in call center. . ...." Peer review by Numan K., Senior Solutions Architect, Telecommunications
Popular Business Setting
for QueueMetrics
Top Industries
- Telecommunications
- Information Technology and Services
- Construction
Popular in
- Enterprise
- Mid Market
- Small Business
QueueMetrics is popular in Telecommunications, Information Technology And Services, and Construction and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on QueueMetrics Use Cases
What makes QueueMetrics ideal for Helpdesk Management?
How does QueueMetrics facilitate Sales Call Management?
What Are the key features of QueueMetrics for Communication Management?
What benefits does QueueMetrics offer for Campaign Monitoring?
Frequently Asked Questions(FAQ)
for QueueMetrics
What is QueueMetrics used for?
What are the top features of QueueMetrics?
Who uses QueueMetrics?
Where is QueueMetrics located?
QueueMetrics Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (164) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (164) |
Software Failure Risk Guidance
?for QueueMetrics
Overall Risk Meter
Top Failure Risks for QueueMetrics
Loway Switzerland. Profile
Company Name
Loway Switzerland.
HQ Location
via Laveggio 3, Stabio, 6855, CH
Employees
NA
Social
Financials
NA
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