Bigcontacts CRM Overview

BIGContacts simplifies contact management to improve customer relationships. Benefits include enhanced prospect management for SMBs.

Use Cases

Customers recommend Contact List Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Bigcontacts CRM.

Other use cases:

  • Communication Management
  • Campaign Management
  • Meeting Management
  • Call Recording
  • Drip Marketing
  • Generation Of New Leads
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bigcontacts CRM.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Bigcontacts CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Bigcontacts CRM works with different mediums / channels such as E-Mail. and Phone Calls.

Bigcontacts CRM's features include Recording, Personalization, Templates, etc. and Bigcontacts CRM support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Bigcontacts CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I really like the integrated email marketing campaigns...." Peer review by Matthew G., Agent, Insurance

Peer review evidence (same sources as the product rating summary)

"...The benefits of a contact management system in the cloud...." Peer review by David H, Pres, Consumer Goods
"...don't be afraid to ask for help from support including a free demo and use of the various tags and contacts filters...." Peer review by User
"...I am not forgetting leads, I am following up much better..." Peer review by Consultant

Bigcontacts CRM, Less Annoying CRM, monday sales CRM, Vocalcom, Enghouse Interactive, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bigcontacts CRM

Top Industries

  • Construction
  • Financial Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bigcontacts CRM is popular in Construction, Financial Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Bigcontacts CRM Customer wins, Customer success stories, Case studies

How does Bigcontacts CRM facilitate Contact List Management?

What benefits does Bigcontacts CRM offer for Helpdesk Management?

Why is Bigcontacts CRM the best choice for Engaging And Following Up?

What benefits does Bigcontacts CRM offer for Communication Management?

Why is Bigcontacts CRM the best choice for Campaign Management?

16 buyers and buying teams have used Cuspera to assess how well Bigcontacts CRM solved their CRM needs. Cuspera uses 1336 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Foundation for Financial Education - Non Profit Organization Management - Small

USA

BIGContacts helped the Foundation for Financial Education organize attendee data from workshops. Before, they struggled to track names, emails, and phone numbers. With BIGContacts, they imported cont...acts themselves and followed up faster. The CRM's easy interface made it simple to use. Their team saw better engagement and improved communication with attendees.

Read more →

Ewald Kubota - Construction - Medium

BIGContacts helped Ewald Kubota improve sales and customer follow-ups. The company switched from a basic homemade CRM to BIGContacts to manage sales and customer interactions across 11 locations. The... new CRM made it easier to track deals, follow up with customers, and export reports. Sales and customer satisfaction grew in every area of the sales department. The team praised BIGContacts for its reminders, support, and ease of use.

Read more →

Innergy Yoga - Health, Wellness And Fitness - Small

BIGContacts helped Innergy Yoga move from spreadsheets to a CRM. The company struggled with missed follow-ups and lost revenue due to disorganized client management. BIGContacts provided a simple, us...er-friendly CRM with automated reminders and centralized client history. Innergy Yoga now saves time, stays organized, and maximizes revenue by improving client communication and follow-ups.

Read more →

Anchor Resort - Hospitality - Medium

BIGContacts helped Anchor Resort manage 136 condominiums in one place. Before, they used spreadsheets and Word documents, which was slow and hard. With BIGContacts, they tied data to condo units, not... owners, making it easy to track history. The all-in-one CRM features saved time and boosted team productivity. Customer service from ProProfs stayed strong after the acquisition.

Read more →

How to Choose a CRM for Small Businesses in 2023? Low Cost CRM list for Startups

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Frequently Asked Questions(FAQ)

for Bigcontacts CRM

What is Bigcontacts CRM?

Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers.

Bigcontacts CRM helps to streamline lead to revenue strategy to ensure sales and marketing are working toward revenue as a common goal.

Managing prospects and customer relationships is by keeping track of all contacts, calendars and tasks in one platform. All communications with contacts can easily be captured and stored with Bigcontacts including notes, calls, meetings, tasks, files, photos, sales opportunities and all email communication. Bigcontacts gives real visibility into how engaged the contacts are with the emails sent to them on a day-to-day basis.

What is Bigcontacts CRM used for?

Bigcontacts CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Bigcontacts CRM?

Recording, Personalization and Templates are some of the top features of Bigcontacts CRM.

Who uses Bigcontacts CRM?

Bigcontacts CRM is used by Construction, Financial Services and Management Consulting among other industries.

What are Bigcontacts CRM alternatives?

Less Annoying CRM, Monday Sales CRM, Vocalcom and Enghouse Interactive are popular alternatives for Bigcontacts CRM.

Where is Bigcontacts CRM located?

Bigcontacts CRM is headquartered at 6555 Sugarloaf Parkway, Suite 307, Duluth, GA 30097, US.
lightning

Peers used Bigcontacts CRM for contact list management and helpdesk management

Bigcontacts CRM Competitors

Bigcontacts CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.29/5 ★

Read Reviews (5)
Custom Reports

3.38/5 ★

Read Reviews (151)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.29/5 ★

Read Reviews (5)
Custom Reports

3.38/5 ★

Read Reviews (151)

Bigcontacts CRM Integrations

Bigcontacts CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.56/5 ★

Read Reviews (96)
Data Import

3.47/5 ★

Read Reviews (219)

Ontraport Marketing Automation

4.35 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Constant Contact

4.05 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Help Scout

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FullContact

4.29 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Bigcontacts CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Bigcontacts CRM

Bigcontacts Profile

Company Name

Bigcontacts

Company Website

https://www.bigcontacts.com/

Year Founded

2007

HQ Location

6555 Sugarloaf Parkway, Suite 307, Duluth, GA 30097, US

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

M&A