Bigcontacts CRM Overview

This is a summary of the comprehensive capabilities and benefits of Bigcontacts CRM based on over 1336 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, Karma CRM, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Bigcontacts CRM is right for your needs? Our Cuspera AI engine can evaluate how Bigcontacts CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Bigcontacts CRM supports business activities such as:

  • Contact List Management
  • Helpdesk Management
  • Engaging And Following Up
  • Communication Management
  • Campaign Management

Bigcontacts CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Bigcontacts CRM's capabilities include Recording, Personalization, Templates, etc.

Bigcontacts CRM Construction Vertical is its biggest customer base.

Reviews

"...We've been able to customize and now have 8 users to help manage our contacts. ...." Peer review by Christy G., Marketing Manager, Medical Practice

Cuspera Reviews

16 buyers and buying teams have used Cuspera to assess how well Bigcontacts CRM solved their CRM needs. Cuspera uses 1336 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Bigcontacts CRM.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Helpdesk Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Bigcontacts CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management with E-Mail

4.62/5 ★

Read Reviews (88)

"...We've been able to customize and now have 8 users to help manage our contacts. ...."
contacts history

3.10/5 ★

Read Reviews (8)

"...We can share pull up a record of past interactions with every business we visit and quickly see if any other employees have followed up with the customer...."
tracking contacts

4.62/5 ★

Read Reviews (6)

"...7 years ago, I was looking for a way to effectively manage my contacts & keep track of notes & frequency of contact...."
Helpdesk Management

4.41/5 ★

Read Reviews (39)

"...don't be afraid to ask for help from support including a free demo and use of the various tags and contacts filters...."
Engaging And Following Up with Phone Calls and E-Mail

4.76/5 ★

Read Reviews (37)

"...We use calendar functions, schedule meetings, track sales, schedule contact follow ups, add history on all calls and track progress on sales goals and pipeline from mobile and desktop...." CRM for Small Business
PEER EXPERIENCES
Contact List Management with E-Mail

4.62/5 ★

Read Reviews (88)

"...We've been able to customize and now have 8 users to help manage our contacts. ...." Peer review by Christy G., Marketing Manager, Medical Practice
contacts history

4.62/5 ★

Read Reviews (8)

tracking contacts

4.62/5 ★

Read Reviews (6)

Helpdesk Management

4.41/5 ★

Read Reviews (39)

"...don't be afraid to ask for help from support including a free demo and use of the various tags and contacts filters...." Peer review by User
Engaging And Following Up with Phone Calls and E-Mail

4.76/5 ★

Read Reviews (37)

"...We use calendar functions, schedule meetings, track sales, schedule contact follow ups, add history on all calls and track progress on sales goals and pipeline from mobile and desktop...." CRM for Small Business

34+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1336 insights from peers and experts to help you assess how these Bigcontacts CRM use cases fit your CRM needs.

Frequently Asked Questions(FAQ)

for Bigcontacts CRM

What is Bigcontacts CRM?

Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers.

What is Bigcontacts CRM used for?

Bigcontacts CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Bigcontacts CRM?

Recording, Personalization and Templates are some of the top features of Bigcontacts CRM.

Who uses Bigcontacts CRM?

Bigcontacts CRM is used by Construction, Financial Services and Management Consulting among other industries.

What are Bigcontacts CRM alternatives?

Capsule CRM, GoldMine Premium CRM, Karma CRM and Claritysoft CRM are popular alternatives for Bigcontacts CRM.

Where is Bigcontacts CRM located?

Bigcontacts CRM is headquartered at 5201 Eden Ave, Suite 300 , Edina, MN 55436, US.

Popular Business Setting

for Bigcontacts CRM

Top Industries

  • Construction
  • Financial Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Bigcontacts CRM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Bigcontacts CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.01/5 ★

Read Reviews (37)
Personalization

4.35/5 ★

Read Reviews (23)
Templates

4.67/5 ★

Read Reviews (20)
Alerts: popups & Notifications

1.84/5 ★

Read Reviews (13)
Dashboard

2.60/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Recording

4.01/5 ★

Read Reviews (37)
Personalization

4.35/5 ★

Read Reviews (23)
Templates

4.67/5 ★

Read Reviews (20)
Alerts: popups & Notifications

1.84/5 ★

Read Reviews (13)
Dashboard

2.60/5 ★

Read Reviews (13)

IT and Other Capabilities

for Bigcontacts CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.56/5 ★

Read Reviews (96)
Data Import

3.47/5 ★

Read Reviews (219)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.56/5 ★

Read Reviews (96)
Data Import

3.47/5 ★

Read Reviews (219)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.47/5 ★

Read Reviews (37)
24/7 Support

4.33/5 ★

Read Reviews (252)
Email Support

4.24/5 ★

Read Reviews (22)
Chat Support

3.58/5 ★

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.47/5 ★

Read Reviews (37)
24/7 Support

4.33/5 ★

Read Reviews (252)
Email Support

4.24/5 ★

Read Reviews (22)
Chat Support

3.58/5 ★

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.29/5 ★

Read Reviews (5)
Custom Reports

3.38/5 ★

Read Reviews (151)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.29/5 ★

Read Reviews (5)
Custom Reports

3.38/5 ★

Read Reviews (151)

Software Failure Risk Guidance

?

for Bigcontacts CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Bigcontacts CRM

Vendor Profile Details

Company Name

SureSwift Capital

HQ Location

5201 Eden Ave, Suite 300 , Edina, MN 55436, US

Employees

51-100

Social

Financials

PRIVATE