Bigcontacts CRM Overview

BIGContacts simplifies contact management to improve customer relationships. Benefits include enhanced prospect management for SMBs.

Use Cases

Customers recommend Contact List Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Bigcontacts CRM.

Other use cases:

  • Communication Management
  • Campaign Management
  • Meeting Management
  • Call Recording
  • Drip Marketing
  • Generation Of New Leads
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bigcontacts CRM.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Bigcontacts CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Bigcontacts CRM works with different mediums / channels such as E-Mail, and Phone Calls,

Bigcontacts CRM's features include Recording, Personalization, Templates, etc.


"...We update client profiles after every contact, and we send emails and mass mail all with BigContacts from any internet connection...." Peer review by Anne S.

Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, Karma CRM, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bigcontacts CRM

Top Industries

  • Construction
  • Financial Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bigcontacts CRM is popular in Construction, Financial Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bigcontacts CRM Use Cases

How efficiently Does Bigcontacts CRM manage your Contact List Management?

BigContacts is a comprehensive contact management system that allows users to organize contacts, manage tasks, track opportunities, and manage email campaigns. It offers an easy-to-use interface for managing contacts, including tracking contact sources and sales pipeline progress. However, BigContacts has limitations in its contact list viewing options, which are restricted to predefined fields.
"...Our Director of Operations has found this to be a useful tool to keep track of contacts and setting appointments...." Peer review by Sue Groves

How efficiently Does Bigcontacts CRM manage your Helpdesk Management?

The system offers comprehensive helpdesk management capabilities, providing assistance with customization, technical support, and initial setup. Support staff readily provide guidance on using features such as tags and filters. However, some features may require assistance due to their complexity.
"...Excellent support from help desk if required...." Peer review by Laurie W., Owner, Management Consulting

What Are the key features of Bigcontacts CRM for Engaging And Following Up?

Why is Bigcontacts CRM the best choice for Communication Management?

How does Bigcontacts CRM facilitate Campaign Management?

34+ more Business Use Cases

16 buyers and buying teams have used Cuspera to assess how well Bigcontacts CRM solved their CRM needs. Cuspera uses 1336 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.


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Frequently Asked Questions(FAQ)

for Bigcontacts CRM

What is Bigcontacts CRM?

Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers.

Bigcontacts CRM helps to streamline lead to revenue strategy to ensure sales and marketing are working toward revenue as a common goal.

Managing prospects and customer relationships is by keeping track of all contacts, calendars and tasks in one platform. All communications with contacts can easily be captured and stored with Bigcontacts including notes, calls, meetings, tasks, files, photos, sales opportunities and all email communication. Bigcontacts gives real visibility into how engaged the contacts are with the emails sent to them on a day-to-day basis.

What is Bigcontacts CRM used for?

Bigcontacts CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Bigcontacts CRM?

Recording, Personalization and Templates are some of the top features of Bigcontacts CRM.

Who uses Bigcontacts CRM?

Bigcontacts CRM is used by Construction, Financial Services and Management Consulting among other industries.

What are Bigcontacts CRM alternatives?

Capsule CRM, GoldMine Premium CRM, Karma CRM and Claritysoft CRM are popular alternatives for Bigcontacts CRM.

Where is Bigcontacts CRM located?

Bigcontacts CRM is headquartered at 5201 Eden Ave, Suite 300 , Edina, MN 55436, US.

Peers used Bigcontacts CRM for contact list management and helpdesk management

Bigcontacts CRM Features

  • Low
  • Medium
  • High


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Custom Reports


Read Reviews (151)


Read Reviews (5)
Custom Reports


Read Reviews (151)

Software Failure Risk Guidance


for Bigcontacts CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Bigcontacts CRM

SureSwift Capital Feeds

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SureSwift Capital Profile

Company Name

SureSwift Capital

HQ Location

5201 Eden Ave, Suite 300 , Edina, MN 55436, US