Constant Contact Overview
This is a summary of the comprehensive capabilities and benefits of Constant Contact based on over 30529 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Constant Contact, Mailchimp, Campaign Monitor, ConvertKit, Brevo, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Constant Contact is right for your needs? Our Cuspera AI engine can evaluate how Constant Contact fits your specific business needs, industry, and context. Get your personalized assessment report today.
Constant Contact supports business activities such as:
- Communication Management
- Contact List Management
- Campaign Management
- Engagement Management
- Social Media Management
Constant Contact can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Internal Communications, Scale Best Practices, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Constant Contact's capabilities include Templates, Personalization, Feedback Surveys, etc.
Constant Contact was founded in 1998. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...The people at Constant Contact send out helpful emails to keep you up to date on features and what's trending...." Peer review by Ryan K, Sales And Marketing Specialist, Marketing and Advertising
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Constant Contact solved their Email Marketing needs. Cuspera uses 30529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Constant Contact.
Use Cases
Peers recommend Communication Management , Contact List Management , Campaign Management , as the business use cases that they have been most satisfied while using Constant Contact.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with E-Mail |
4.52/5 ★ |
"...The people at Constant Contact send out helpful emails to keep you up to date on features and what's trending...." Peer review by Ryan K, Sales And Marketing Specialist, Marketing and Advertising |
| sending & publishing communications |
4.48/5 ★ |
"...I can send email, manage an event and even promote on social media, all from one dashboard...." Peer review from Marketing and Advertising |
| tracking & monitoring communications |
4.89/5 ★ |
"...I m able to track my emails and my analytics team is now able to see how our marketing campaigns are doing...." Peer review by User in Construction, Construction |
| Contact List Management with E-Mail |
4.40/5 ★ |
"...It was a simple integration to have the webforms on the site integrate with the constant contact mailing list integration. . ...." Peer review by Brendan C., Business Analyst, Computer & Network Security |
| creating contact list |
4.77/5 ★ |
"...Constant Contact help me create nice looking email invitations and newsletters...." Peer review by User in Hospital & Health Care, Hospital & Health Care |
| tracking contacts |
4.84/5 ★ |
"...It is easy to keep track of our contacts and add new people...." Peer review by Brittany E, Director of Marketing and Social Media |
| contacts history |
4.81/5 ★ |
"...We use Constant Contact to stay in touch with our network of referral sources and our past and potential clients...." Peer review by mitch mcgrane, Managing Director, Legacy Capital |
| enriching contact list |
2.50/5 ★ |
"...Constant Contact could enhance the contacts side of the interface to perform more like a CRM to enhance it's functionality...." Peer review by Administrator |
| Campaign Management with E-Mail |
4.56/5 ★ |
"...You can easily build nice, professional looking emails and run your own email marketing campaigns without much coding knowledge...." Peer review by Aaron M., Web Developer/Ecommerce Strategist, Wholesale |
| campaign analytics |
4.45/5 ★ |
"...Data is an average of multiple campaigns taken directly from several Constant Contact Clients campaign reports...." Click Segmentation Breaking It Down |
| campaign monitoring |
4.07/5 ★ |
"...Here are some of the tools you can use for email marketing: ActiveCampaign - www.activecampaign.com/ Campaign Monitor - https://www.campaignmonitor.com/ MailChimp - https://mailchimp.com/ Constant Contact..." How to Use Email Marketing to Promote Your Drop Ship Store? |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with E-Mail |
4.52/5 ★ |
"...The people at Constant Contact send out helpful emails to keep you up to date on features and what's trending...." Peer review by Ryan K, Sales And Marketing Specialist, Marketing and Advertising |
|
| sending & publishing communications |
4.52/5 ★ |
| tracking & monitoring communications |
4.52/5 ★ |
| Contact List Management with E-Mail |
4.40/5 ★ |
"...It was a simple integration to have the webforms on the site integrate with the constant contact mailing list integration. . ...." Peer review by Brendan C., Business Analyst, Computer & Network Security |
|
| creating contact list |
4.40/5 ★ |
| tracking contacts |
4.40/5 ★ |
| contacts history |
4.40/5 ★ |
| enriching contact list |
4.40/5 ★ |
| Campaign Management with E-Mail |
4.56/5 ★ |
"...You can easily build nice, professional looking emails and run your own email marketing campaigns without much coding knowledge...." Peer review by Aaron M., Web Developer/Ecommerce Strategist, Wholesale |
|
| campaign analytics |
4.56/5 ★ |
| campaign monitoring |
4.56/5 ★ |
83+ more Business Use Cases
Our AI advisor, Wyz, harnessed 30529 insights from peers and experts to help you assess how these Constant Contact use cases fit your Email Marketing needs.
Frequently Asked Questions(FAQ)
for Constant Contact
What is Constant Contact?
What is Constant Contact used for?
What are the top features of Constant Contact?
Who uses Constant Contact?
What are Constant Contact alternatives?
Where is Constant Contact located?
Popular Business Setting
for Constant Contact
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Constant Contact to Acquire customers and Enhance customer relationships
Constant Contact Alternatives
Peer and Expert Opinion on Features
for Constant Contact
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (3594) |
| Personalization | Read Reviews (578) |
| Feedback surveys | Read Reviews (497) |
| Dashboard | Read Reviews (134) |
| Landing page | Read Reviews (125) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (3594) |
| Personalization | Read Reviews (578) |
| Feedback surveys | Read Reviews (497) |
| Dashboard | Read Reviews (134) |
| Landing page | Read Reviews (125) |
IT and Other Capabilities
for Constant Contact
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2490) |
| Data Export | Read Reviews (1187) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2490) |
| Data Export | Read Reviews (1187) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (681) |
| Chat Support | Read Reviews (219) |
| 24/7 Support | Read Reviews (3162) |
| Phone Support | Read Reviews (231) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (681) |
| Chat Support | Read Reviews (219) |
| 24/7 Support | Read Reviews (3162) |
| Phone Support | Read Reviews (231) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (809) |
| Custom Reports | Read Reviews (6822) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (809) |
| Custom Reports | Read Reviews (6822) |
Software Failure Risk Guidance
?for Constant Contact
Overall Risk Meter
Top Failure Risks for Constant Contact
Vendor Profile Details
HQ Location
Waltham, MA
Employees
5001-10000
Social
Financials
M&A
Get a personalised risk report for Constant Contact
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Constant Contact may get in touch with you regarding your request.
Request Custom Quote
Constant Contact will get in touch with you regarding your request.