Constant Contact Overview

Constant Contact helps small businesses create effective email marketing campaigns with customizable templates and real-time insights. It supports importing data from various sources and offers tools for automation, event management, and social media marketing.

Use Cases

Customers recommend Communication Management, Contact List Management, Campaign Management, as the business use cases that they have been most satisfied with while using Constant Contact.

Other use cases:

  • Engagement Management
  • Social Media Management
  • Advertisement
  • Event Management
  • Helpdesk Management
  • Content Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Constant Contact.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Improve Consistency
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
  • Reduce Bounce
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Constant Contact Use-Cases and Business Priorities: Customer Satisfaction Data

Constant Contact works with different mediums / channels such as E-Mail.

Constant Contact's features include Templates, Personalization, Feedback Surveys, etc. and Constant Contact support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Constant Contact analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It has the ability to send auto responsive emails and can also custom designed templates which are actually involved in it...." Peer review by Giridhar S., Campaign Executive, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...Constant Contact allows you to use pre-formulated email formats to send emails to mailing lists...." Peer review by Gabrielle S, CSA Program Manager
"...I was able to teach myself to put together a nice looking email and could import a contact list with no problem...." Peer review by User in Hospital & Health Care, Hospital & Health Care
"...It's very intuitive how to start a new campaign, manage your subscribers, view reports, and create opt-in forms...." Peer review by Warren S., Web Developer, Design

Constant Contact, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Constant Contact

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Constant Contact is popular in Marketing And Advertising, Non-Profit Organization Management, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Constant Contact Customer wins, Customer success stories, Case studies

Why is Constant Contact the best choice for Communication Management?

What makes Constant Contact ideal for Contact List Management?

How efficiently Does Constant Contact manage your Campaign Management?

What Are the key features of Constant Contact for Engagement Management?

What solutions does Constant Contact provide for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Constant Contact solved their Email Marketing needs. Cuspera uses 30529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

BrandKit | Constant Contact

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Constant Contact

What is Constant Contact?

constant contact is an email marketing service that helps small businesses to reach new leads. The platform offers also offers websites and social ads which help businesses grow across multiple channels.

Primary features of this platform includes email marketing automation tools, Email tracking, Event Management, Marketing automation, social media marketing campaigns, survey and transaction emails. The system offers multiple customizable email templates and gives real-time insights on features like email opens, forwards, clicks and social media shares.

The tool allows businesses to import customer data from not just spreadsheets but also email clients like Gmail and Microsoft Outlook. The users have the flexibility to create a personalised email sign-up forms and embed it on web pages or social media channel like Facebook to get new contacts and create email lists.

What is Constant Contact used for?

Constant Contact is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Contact List Management and Campaign Management .

What are the top features of Constant Contact?

Templates, Personalization and Feedback surveys are some of the top features of Constant Contact.

Who uses Constant Contact?

Constant Contact is used by Marketing And Advertising, Non-Profit Organization Management and Education among other industries.

What are Constant Contact alternatives?

Rejoiner, GMass, Moosend and OM3 Email Marketing Platform are popular alternatives for Constant Contact.

Where is Constant Contact located?

Constant Contact is headquartered at Waltham, MA.
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Peers used Constant Contact for communication management and contact list management

Constant Contact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (15)
Analytics

4.47/5

Read Reviews (809)
Custom Reports

3.50/5

Read Reviews (6822)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (15)
Analytics

4.47/5

Read Reviews (809)
Custom Reports

3.50/5

Read Reviews (6822)

Software Failure Risk Guidance

?

for Constant Contact

Overall Risk Meter

Low Medium High

Top Failure Risks for Constant Contact

Constant Contact, Inc. News

Product

Constant Contact Unveils New Marketing Solution for Real Estate ...

Constant Contact has launched a new marketing solution specifically for real estate professionals, integrating with popular CRMs and design tools to enhance productivity and brand consistency. The platform focuses on relationship marketing, leveraging email, automation, and AI-driven content creation to support brokerages, agents, and associations in the real estate sector.

Product

Constant Contact Unveils "Great Needs Great ...

Constant Contact has launched the "Great Needs Great" campaign, introducing AI-driven tools to enhance small business marketing. These tools offer features like tailored email designs, intelligent timing recommendations, and personalized social media plans. The campaign aims to streamline marketing efforts, reduce email production time, and empower small businesses to leverage AI for growth.

Product

Constant Contact Launches Real Estate Marketing Solution for Brokerages ...

Constant Contact launched "Constant Contact for Real Estate," a marketing solution tailored for real estate brokerages and franchises. The platform integrates with existing real estate tools, offering AI-powered content creation, automation, and multi-account management to enhance productivity and brand consistency. It supports brokerages, franchises, and agents by connecting with CRMs and design tools like Canva and BoldTrail.

Product

Constant Contact launches marketing platform for real estate

Constant Contact launched a new marketing platform, Constant Contact for Real Estate, targeting brokerages, franchises, MLSs, associations, and agents. The platform offers enterprise controls for brand templates, AI-assisted content creation, email automation, and CRM integrations. It aims to standardize marketing and brand usage while enhancing real estate workflows through integrations with tools like Canva and CRMs such as BoldTrail and Follow Up Boss.

Constant Contact, Inc. Profile

Company Name

Constant Contact, Inc.

Company Website

//constantcontact.com

Year Founded

1998

HQ Location

Waltham, MA

Employees

5001-10000

Social

Financials

M&A