Velocify Overview

This is a summary of the comprehensive capabilities and benefits of Velocify based on over 2325 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Velocify, myphoner, ClickPoint Software, Koncert, Dialpad Ai Voice, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Velocify is right for your needs? Our Cuspera AI engine can evaluate how Velocify fits your specific business needs, industry, and context. Get your personalized assessment report today.

Velocify supports business activities such as:

  • Lead Management
  • Engagement Management
  • Lead Routing
  • Communication Management
  • Helpdesk Management

Velocify can help you with many business goals, such as Increase Sales & Revenue, Scale Best Practices, Acquire Customers, Improve ROI, Enhance Customer Relationships, etc. It can help manage these activities if you use Phone Calls and E-Mail for these needs. As a solution, Velocify's capabilities include Recording, Personalization, Dashboard, etc.

Velocify Financial Services Vertical is its biggest customer base.

Reviews

"Our company culture has changed. We have a Simply Mortgage meeting every month and everybody comes to the table with, 'How do we automate more?' We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work lif...e experience better by creating technology?' Which is great. " - Tom Moreno

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Velocify solved their Sales Engagement needs. Cuspera uses 2325 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities peers achieved using Velocify.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Enhance Customer Relationships
  • Shorten Ramp Up Time
  • Improve Consistency
  • Grow Market Share
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Lead Management , Engagement Management , Lead Routing , as the business use cases that they have been most satisfied while using Velocify.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Lead Management with Phone Calls

4.76/5 ★

Read Reviews (160)

"...Velocify is a relatively inexpensive way to manage your leads, and it's pretty easy to use...."
Engagement Management with Phone Calls

4.81/5 ★

Read Reviews (85)

"...The tools it provides are priceless, as they give a whole new meaning to following up...."
engaging and following up

4.91/5 ★

Read Reviews (75)

"...Follow ups tracking and closing ratio!..."
engaging with scheduling & cadence

2.50/5 ★

Read Reviews (2)

"...The cadence is fantastic...."
Lead Routing with Phone Calls and E-Mail

4.92/5 ★

Read Reviews (61)

"...Lead distribution optimization and speed to contact w/o spending hundreds of thousands on a home grown call center and dialer Ease of use and reporting...."
PEER EXPERIENCES
Lead Management with Phone Calls

4.76/5 ★

Read Reviews (160)

"...Velocify is a relatively inexpensive way to manage your leads, and it's pretty easy to use...." Peer review by Abby R., Insurance
Engagement Management with Phone Calls

4.81/5 ★

Read Reviews (85)

"...The tools it provides are priceless, as they give a whole new meaning to following up...." Peer review by Melissa M., Management Consulting
engaging and following up

4.81/5 ★

Read Reviews (75)

engaging with scheduling & cadence

4.81/5 ★

Read Reviews (2)

Lead Routing with Phone Calls and E-Mail

4.92/5 ★

Read Reviews (61)

"...Lead distribution optimization and speed to contact w/o spending hundreds of thousands on a home grown call center and dialer Ease of use and reporting...." Peer review by Administrator in Financial Services

42+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2325 insights from peers and experts to help you assess how these Velocify use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Tom Moreno

CIO

Lennar Mortgage

Our company culture has changed. We have a Simply Mortgage meeting every month and everybody comes to the table with, 'How do we automate more?' We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which... is great.

Testimonial By Tom Moreno

Jeffrey McCabe

Senior Vice President, Head of Home Lending Group

TD Bank

The impacts on our business from Velocify are multifaceted. Now, we can get to our customers in almost real time. Before, through our old platform, it was 24-48 hours before we could get a lead through. We're seeing a 10 to 15 percent improvement in lead conversion because we're getting to them fas...ter.

Testimonial By Jeffrey McCabe

Jerad Bjugstad

Senior Director of Demand Generation

PenFed Credit Union

We had to quickly expand our capacity to be able to support this increase in interested members. Using tools like Velocify, and leveraging text and emails to stay in front of those consumers, ensured that we didn’t miss out on the opportunities. This wouldn’t have been possible without automation. Testimonial By Jerad Bjugstad
CUSTOMERS TESTIMONIALS

Tom Moreno

CIO

Lennar Mortgage

Our company culture has changed. We have a Simply Mortgage meeting every month and everybody comes to the table with, 'How do we automate more?' We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which... is great.

Testimonial By Tom Moreno

Jeffrey McCabe

Senior Vice President, Head of Home Lending Group

TD Bank

The impacts on our business from Velocify are multifaceted. Now, we can get to our customers in almost real time. Before, through our old platform, it was 24-48 hours before we could get a lead through. We're seeing a 10 to 15 percent improvement in lead conversion because we're getting to them fas...ter.

Testimonial By Jeffrey McCabe

Jerad Bjugstad

Senior Director of Demand Generation

PenFed Credit Union

We had to quickly expand our capacity to be able to support this increase in interested members. Using tools like Velocify, and leveraging text and emails to stay in front of those consumers, ensured that we didn’t miss out on the opportunities. This wouldn’t have been possible without automation. Testimonial By Jerad Bjugstad

Based on peer insights

Cuspera recommends Velocify for

Use Cases Lead Management , Engagement Management , Lead Routing
Medium Phone Calls, E-Mail
Features Recording, Personalization, Dashboard
Business Priorities Increase Sales & Revenue, Scale Best Practices, Acquire Customers
Industries Financial Services, Education, Insurance

Frequently Asked Questions(FAQ)

for Velocify

What is Velocify?

Velocify is a Cloud based mortgage sales software for sales, marketing teams to accelerate borrower engagement, increase revenue, performance and sales engagement.

What is Velocify used for?

Velocify is a Sales Engagement Software mainly used by its customers to Increase Sales & Revenue and Scale Best Practices by Lead Management, Engagement Management and Lead Routing .

What are the top features of Velocify?

Recording, Personalization and Dashboard are some of the top features of Velocify.

Who uses Velocify?

Velocify is used by Financial Services, Education and Insurance among other industries.

What are Velocify alternatives?

Myphoner, ClickPoint Software, Koncert and Dialpad Ai Voice are popular alternatives for Velocify.

Where is Velocify located?

Velocify is headquartered at Pleasanton, California.

Popular Business Setting

for Velocify

Top Industries

  • Financial Services
  • Education
  • Insurance

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Velocify to Increase sales & revenue and Scale best practices

Peer and Expert Opinion on Features

for Velocify

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.76/5 ★

Read Reviews (55)
Personalization

3.40/5 ★

Read Reviews (33)
Dashboard

2.81/5 ★

Read Reviews (33)
Alerts: popups & Notifications

3.89/5 ★

Read Reviews (19)
Templates

4.58/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Recording

3.76/5 ★

Read Reviews (55)
Personalization

3.40/5 ★

Read Reviews (33)
Dashboard

2.81/5 ★

Read Reviews (33)
Alerts: popups & Notifications

3.89/5 ★

Read Reviews (19)
Templates

4.58/5 ★

Read Reviews (13)

IT and Other Capabilities

for Velocify

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.23/5 ★

Read Reviews (118)
Data Import

2.94/5 ★

Read Reviews (331)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.23/5 ★

Read Reviews (118)
Data Import

2.94/5 ★

Read Reviews (331)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.71/5 ★

Read Reviews (40)
Chat Support

4.70/5 ★

Read Reviews (32)
Phone Support

4.25/5 ★

Read Reviews (77)
24/7 Support

3.76/5 ★

Read Reviews (345)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.71/5 ★

Read Reviews (40)
Chat Support

4.70/5 ★

Read Reviews (32)
Phone Support

4.25/5 ★

Read Reviews (77)
24/7 Support

3.76/5 ★

Read Reviews (345)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

0.49/5 ★

Read Reviews (9)
Analytics

4.36/5 ★

Read Reviews (67)
Custom Reports

3.28/5 ★

Read Reviews (301)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

0.49/5 ★

Read Reviews (9)
Analytics

4.36/5 ★

Read Reviews (67)
Custom Reports

3.28/5 ★

Read Reviews (301)

Software Failure Risk Guidance

?

for Velocify

Overall Risk Meter

Low Medium High

Top Failure Risks for Velocify

Vendor Profile Details

Company Name

ICE Mortgage Technology

HQ Location

Pleasanton, California

Employees

501-1000

Social

Financials

PRIVATE