Product Business Settings
Toky is popular in Financial Services, Information Technology And Services, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.
Integrations
Toky Product Overview
Toky addresses the challenge of managing business communications efficiently. It offers a versatile VoIP service that seamlessly integrates with existing business tools, facilitating calls and messages via mobile or desktop apps. This integration simplifies communication workflows, ensuring teams can connect with customers without disruptions. Toky's setup is straightforward, making it accessible for businesses of any size. The platform is used by over 1,000 companies globally, highlighting its reliability and effectiveness. With Toky, businesses can maintain a consistent communication channel, essential for customer engagement and operational continuity.
How satisfied the customers are with Toky use-cases
Reviews
"The integrations offered as well as the amazing support are some of the best parts for sure. The team were always quick to work on the resolution of any issues that we ran into and provided feedback on the progress made. It was also great that they ...were willing to add some tiny custom features for us even though it was not something that was initially offered. It also seems like the team is always working on adding new features which is always appreciated." - Mitchell W
"We are incredibly happy with Toky. We have tried so many VOIP providers and none come close to Toky in terms of speed of setup. Within 10 minutes we had a viable phone solution, and we were customers." - Adrian G
Toky Customer Insights, Testimonials and Case Studies
How can Toky optimize your Call Recording Workflow?
How does Toky facilitate Helpdesk Management?
What solutions does Toky provide for Communication Management?
How does Toky address your Contact List Management Challenges?
What is Toky used for?
What are the top features of Toky?
Who uses Toky?
What are Toky alternatives?
Where is Toky located?
11 buyers and buying teams have used Cuspera to assess how well Toky solved their Contact Center Software needs. Cuspera uses 1724 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
| CUSTOMERS | TESTIMONIALS |
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The integrations offered as well as the amazing support are some of the best parts for sure. The team were always quick to work on the resolution of any issues that we ran into and provided feedback on the progress made. It was also great that they were willing to add some tiny custom features for ...us even though it was not something that was initially offered. It also seems like the team is always working on adding new features which is always appreciated. |
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We are incredibly happy with Toky. We have tried so many VOIP providers and none come close to Toky in terms of speed of setup. Within 10 minutes we had a viable phone solution, and we were customers. Testimonial By Adrian G |
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We needed to urgently set up a COVID-19 Volunteer helpline for the vulnerable and elderly in Wilton. Within 2 days we had implemented Toky, recruited and trained 24 call centre volunteers and gone live. The experience with Toky was totally fantastic. I made a host of support calls during setup (I a...m not an IT geek) - they were very patient and responded clearly and successfully to every question. They were flexible on billing too. Everything worked perfectly. The Volunteer call centre is now up and running and working like a dream. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Mitchell W Sales Manager |
The integrations offered as well as the amazing support are some of the best parts for sure. The team were always quick to work on the resolution of any issues that we ran into and provided feedback on the progress made. It was also great that they were willing to add some tiny custom features for ...us even though it was not something that was initially offered. It also seems like the team is always working on adding new features which is always appreciated. |
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Adrian G Head of Operations |
We are incredibly happy with Toky. We have tried so many VOIP providers and none come close to Toky in terms of speed of setup. Within 10 minutes we had a viable phone solution, and we were customers. Testimonial By Adrian G |
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Steve M Town Clerk & RFO |
We needed to urgently set up a COVID-19 Volunteer helpline for the vulnerable and elderly in Wilton. Within 2 days we had implemented Toky, recruited and trained 24 call centre volunteers and gone live. The experience with Toky was totally fantastic. I made a host of support calls during setup (I a...m not an IT geek) - they were very patient and responded clearly and successfully to every question. They were flexible on billing too. Everything worked perfectly. The Volunteer call centre is now up and running and working like a dream. |
Peers used Toky for call recording and helpdesk management
Toky Competitors
Toky Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Custom Reports | Read Reviews (88) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Custom Reports | Read Reviews (88) |
| Analytics | Read Reviews (6) |
Toky Integrations
Toky integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Toky
Software Failure Risk Guidance
?for Toky
Overall Risk Meter
Top Failure Risks for Toky
Toky Inc. Profile
Company Name
Toky Inc.
Company Website
https://toky.co/enHQ Location
530 Lytton Ave 2nd Floor, Palo Alto, CA 94301, US
Employees
11-50
Social
Financials
SEED
