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Metaphor Contact Center: Reviews, Testimonials and Expert Opinions
(694)Metaphor Contact Center - The Secure Omni-Channel Contact ..
Top 17 Metaphor Contact Center Alternatives
Amazon Connect
Simple to use, cloud-based contact center
Amazon Connect is a Cloud contact center solution enabling customer service across voice and chat. It can be deployed in industries such as Advertising and Marketing, Automotive, Education, Energy a...
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Genesys PureEngage
omnichannel customer experience platform
Genesys PureEngage is a customer experience platform for large-scale businesses providing digital transformation, intelligent routing and real-time contextual journeys.
Genesys PureEngage capabi...
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Callminer Eureka
Eureka's Speech Analytics Software Platform | CallMiner
Callminer Eureka is a Contact Center Software and a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from...
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Twilio Flex
Twilio - Communication APIs for SMS, Voice, Video and Authentication
Twilio is a cloud communications platform for software development teams to connect with customers.
Twilio primarily helps software developers to programmatically perform communication functions ...
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Dixa Customer Service
The Customer Friendship Platform
Dixa is a Customer Service software that delivers the best agent and customer experience with one-screen wonder. It helps to enhance customer relationships and build brand awareness.
Dixa’s one-scre...
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CallJourney
AI Powered Conversation Analytics Solution
CallJourney is a Conversation Analytics Platform that helps to unlock every conversation and add the true voice of the customer into the enterprise data mix. It helps to improve customer service, dri...
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Verint Speech Analytics
Speech Analytics | Voice of the Customer (VoC) | Verint
Verint Speech Analytics is a Contact Center Software that enables to transcribe and analyze millions of calls to discover customer insights and improve contact center performance in the cloud. It hel...
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