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Genesys PureConnect: Reviews, Testimonials and Expert Opinions
(2945)Genesys | all-in-one omnichannel contact center and communications solution
Top 11 Genesys PureConnect Alternatives
NICE CXone
Complete CXi Platform for every journey
NICE CXone is a Customer Experience Interaction Platform that helps with frictionless experiences across the entire customer journey for the contact center with AI-powered experiences providing real-...
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Bright Pattern
Contact Center Software | Cloud-Based
Bright Pattern is a cloud contact center software with embedded AI. It helps to improve efficiency and ROI.
It ensures consistency and quality on all interactions through built-in, AI-supported, omn...
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Twilio Flex
Twilio - Communication APIs for SMS, Voice, Video and Authentication
Twilio is a cloud communications platform for software development teams to connect with customers.
Twilio primarily helps software developers to programmatically perform communication functions ...
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Genesys PureEngage
omnichannel customer experience platform
Genesys PureEngage is a customer experience platform for large-scale businesses providing digital transformation, intelligent routing and real-time contextual journeys.
Genesys PureEngage capabi...
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Freshdesk Contact Center
Contact Center software on the cloud · Integrate with phone and chat
Freshdesk Contact Center is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few int...
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3CX Phone System
3CX: Open Standards Software IP PBX
"Thanks to 3CX, we were able to increase our phone capability 250%+ in record time, to meet the demands of the National Health professionals responding to the Covid-19 crisis.
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- Matt B