Home Social Media Marketing Verint Verint Alternatives
Verint: Reviews, Testimonials and Expert Opinions
(2594)Verint | Innovating in digital, cloud and customer engagement transformation
Top 73 Verint Alternatives : 2025
Walls.io
The Social Wall for Everyone Walls.io
Walls.io is an easy-to-use social media tool that collects, curates and displays content from multiple social media platforms such as Facebook, Twitter, Instagram, Youtube, Vimeo, Vkontakte, Pinterest, LinkedIn and others. It engages the audience with social media content that increases brand awareness at events, on displays and on websites. ...
Walls.io offers a social media aggregator that scans multiple social platforms to create a unified social wall with updates and posts that can be published on websites as well as live event walls. It collects user-generated content (UGC) from hashtag campaigns, comments, and reviews and displays them in a single social wall. It offers a comprehensive spam detection algorithm and users are able to block specific individuals. Users can even add their custom posts to the feed and create a nice mix between social media posts and your brand's content.
Key features include advanced moderation, content curation, call-to-action button, custom design, social media aggregation, social wall API, sponsored posts, website widget, and WordPress Plugin.
Retently
Platform to Improve Customer Satisfaction with Net Promoter Score
Retently NPS is a Customer Experience platform that provides a huge competitive edge to the business, allowing to understand the customer's love or hatred towards the product or service. This valuable feedback helps to retain more satisfied customers and also benefits from the positive word-of-mouth recommendations. ...
Satisfied clients help the company generate more leads and acquire more business which also increases the customer lifetime value, reduces the churn rate and finally generate more revenue.
Some of its features include cross-channel feedback with a greater response rate, automated follow-up and delivery of personalized experiences, creating personalized experiences using real-time data, capturing customers' feel about their product experience, understanding the customers across their product journey and more.
Genesys Cloud
Genesys
Genesys-cloud offers a scalable modern cloud architecture for future-proof contact centers. Built on a solid foundation, it provides open platform capabilities.
Oracle Advertising and Customer Experience (CX)
CX Cloud to build, manage, and maintain customer relationships.
Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conventional CRM. Creates a thorough understanding of the customers and every interaction they have, regardless of the way, the time, the place, or the person. Provides the tools for outstanding customer experiences, from client acquisition to customer retention and all in between. ...
It maximizes advertising performance and produces superior results through high-quality targeting data, cutting-edge contextual technology, and potent measurement tools. It increases campaign participation, customizes B2B strategy, enhances B2C channels, and gains real-time information. The CX software utilizes Oracle sales and delivers responsive selling across all touchpoints. Also, combines the strategy and execution of sales, and connects and personalizes service engagements.
Dash Hudson
Visual Marketing Software for Brands to accelerate growth and predict performance of visual assets
Dash Hudson is a Visual Marketing software for enhancing brand growth by predicting performance of visual assets across key marketing and ecommerce channels. It can be used across industries such as Automotive, Consumer Electronics, Media, Retail, Financial Services and more. ...
The software enables data-based decisions through performance insights, and increases brand growth by using the data and insights to tweak marketing strategies. It also provides the monetary value of each influencer relationship through its Influencer Report, that helps in deciding on the right people for the brand. The LikeShop feature enables converting engaged audiences into customers by directing them to landing pages that provide the check-out process for product purchase and payment.
Other features include Spirit Galleries that hold photos and images for use in websites and marketing ad campaigns, facility to leverage UGC for driving organic traffic and conversions, and dashboards and reports providing insights from marketing channels.
Tenfold
Tenfold - The Customer Experience Cloud‚
Tenfold is a communication platform for sales, IT, marketing teams to increase customer engagement, revenue and sales and reduces costs across organization. Tenfold helps teams to integrate ...
Tenfold uses natural language processing for capturing all interactions in the CRM for complete visibility into reps and teams performance and creates compelling, consistent customer experiences across voice and digital channels without replacing customer communications infrastructure.
Brand24
Brand24 - Social Media Monitoring Tool
Brand24 is media monitoring tool that helps to access brand mentions across social media platforms. This is suited for brands and businesses alike to protect and improve online reputation. This ...
It also features mentions feeds and analytics, identify sudden change in discussion volume to spot problematic issues, identify industry influencers, sentiment analysis to better understand customer attitudes, customized alerts, data exporting and filtering.
Insider Platform
AI-powered Marketing Platform that help marketers drive growth
Insider platform is a growth management platform for digital marketers to drive growth across the funnel, from acquisition to activation, retention, and revenue. Insider platform helps teams in ...
Insider platform comes with deep Artificial Intelligence and Machine Learning capabilities, GMP empowers marketers to deliver personalized journeys across web, mobile web, mobile apps, and ad channels. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams.
Sprinklr Insights
Capture customer experience measurements and insights in real-time.
Sprinklr Insights is a Market research software enabling improved customer experience with real-time insights and decisions based on the voice of the customer data using AI and competitive intelligence. ...
The features include listening to conversations on mainstream Social channels and Web data, Email, Chats, Surveys, TV, Radio and more with the highest data access partnership and data syndication rights. The Learn feature provides verticalized AI models, Workflow automation, AI-powered Emotion detection, Spam detection, AI-Powered sentiment, Entity extraction, audience analysis and more.
The Act feature enables Location and product insights, smart alerts, insights tracking, data visualization and automated reports distribution and many other capabilities.
Mavsocial Social Media Management
MavSocial: Social Media Management Tool
MavSocial social media management platform used by marketers, businesses, and agencies to streamline their social media activities. It helps to improve digital and social presence and improve visibility. ...
The platform enables marketers to curate and store content, schedule and automate posts, engage with audiences, listen to industry trends, monitor analytics, build reports and collaborate with team members. MavSocial supports Facebook, Instagram, Twitter, YouTube, LinkedIn, Tumblr and WeChat.
MavSocial helps to connect with the social audience by planning the posts with the easy to use campaign calendar, reschedule the evergreen content to maximize the reach and increase the reach of the content with Facebook boosted posts.
Twilio
APIs to create what you imagine, without compromise. APIs simple to use, powerful in production, and endlessly scalable
Twilio is a cloud communication platform that powers the future of business communications enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. It helps to enter new markets, scale best practices, and acquire customers. ...
Twilio unites communications and strengthens customer relationships across the business from marketing and sales to customer service and operations using its web service APIs. Twilio deeply understand customers, and solve problems from their perspective and earns trust through every interaction unleashing human potential both inside and outside the company providing key success.
Twilio features include converting text to speech and play audio, record calls and store them, create conferences, API queueing, call queues, convert speech to text, status callbacks and logs, programmable contact center platform, customizable UI, attribute-based routing and plenty more.
SentiOne
Social media monitoring features - SentiOne
SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness. ...
SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.
Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.
Awario
The Social Media & Web Monitoring Tool Your Brand Needs
Awario is a cloud-based social media monitoring solution and web monitoring tool that lets professionals track mentions of their brand, monitor competitors, find sales opportunities, and discover niche influencers. It is designed for enterprises of all sizes. It helps to manage brand and product presence online. ...
The features include customer engagement, impact scoring, influencer tracking, sentiment analysis and more. Awario helps business owners to engage with influencers and audience and grow brand awareness. The solution’s customer intelligence module includes continuous monitoring, reputation management and impact scoring. White-label reporting tools help export raw data and improve social listening.
Awario’s social selling, lead generation and Boolean search enable users to sort keyword mentions according to priority. Group shares and retweets are organized into folders, which provide users an uncluttered social media routine. Awario integrates with Facebook and Twitter, and mobile applications for Android and iOS devices are offered.
Twilio Programmable Voice
Twilio - Communication APIs for SMS, Voice, Video and Authentication
Twilio Programmable Voice is a Contact Center Software that allows the user to build conversations anywhere, make, receive, control, and monitor calls via software, using a Voice API. Twilio ...
Twilio Programmable Voice features include voice basics, third party API add-ons, connect to anything, advanced media handling, useful insights, contact center building blocks, and more.
Tailwind
Pinterest & Instagram Scheduler, Analytics & Marketing Tool
Tailwind is a Social Media Marketing tool created specifically for Pinterest and Instagram. It is useful for bloggers, online businesses, and enterprises with online shops. This tool can easily simplify the processes involved in social media marketing. ...
Tailwind can get access to features such as content discovery, post scheduling, and conversation tracking. Tailwind’s browser extension enables users to easily create multiple posts from any website with a single click. The Hashtag Finder automatically suggests the best Instagram hashtags for readers. It can improve efficiency by using a single tool and workflow to post all visual marketing content on Pinterest and Instagram.
With Tailwind, users can track activity and trends. It can monitor key performance indicators (KPIs) by tracking Instagram and Pinterest profiles, #hashtags and more. Plus, insights from Instagram and Pinterest analytics helps to identify important metrics and tasks to focus on improving. Another important benefit of Tailwind analytics is it helps to monitor Instagram and Pinterest followers, brand mentions, likes, repins, boards and more.
NewsWhip
NewsWhip - Brand Monitoring Software
NewsWhip is a social media marketing platform designed to put professionals ahead of the news cycle. It tracks the spread of any content within seconds of publication and predicts the impact every day. It helps to improve internal communication and enhance customer relationships. ...
NewsWhip tracks billions of people engaged with stories across all social networks. It provides the most complete and unique insight into the different stories audiences care about and are likely to engage with.
NewsWhip analyzes millions of trends, topics, formats, authors, publishers, social accounts, and posts across seven social platforms, in all major languages. It combines real-time trends with historical data across the web and social and uses the insights to inspire and guide the content creation, PR, and market research.
SOCi
Localised Social Marketing
SOCi is a social media and reputation management platform built to address the complex needs of highly visible multi-location businesses. With its proprietary Content Discovery and Recommendation Engine and Instant Insight scoring algorithms, SOCi is helping businesses and digital marketing firms achieve success in social media. ...
The SOCi Content Manager simplifies social media collaboration between corporate and local teams. It lets users instantly create and deploy highly customized, targeted local ads. SOCi Listings to create more opportunities for brand engagement and be the next business local consumers engage with, across all locations. SOCi consolidates all reviews and ratings together with social media management, so corporate teams can oversee every location’s localized online presence from one centralized platform.
SOCi Go empowers to create posts, respond to comments and reviews, and post new content across all business locations. Through SOCi, businesses can take control of their local page presence across the top social and review sites — increasing overall brand visibility and preference across these powerful platforms.
Hubspot Marketing Hub
Marketing Software for Small Businesses. Inbound Marketing.
HubSpot marketing hub is a cloud-based marketing software for marketing teams to manage inbound digital marketing activities. It provides capabilities to help grow inbound website traffic ...
It provides drag and drop capabilities to create inbound marketing content, It provides automated capabilities for calls-to-action and to provide personalized messaging based on location, traffic source, device and persona. It automatically records and organizes every interaction to track customers and help generate reports.
Talkwalker Analytics
Talkwalker: The #1 Social Media Analytics & Monitoring Platform
Talkwalker Analytics is a social media analytics and monitoring platform for marketing teams to promote brand, increase customer engagement and increase revenue. Talkwalker Analytics helps teams to ...
Talkwalker Analytics comes with artificial intelligence (AI) to find most relevant and impactful information. It uses image recognition technology to track over 30,000 brands images.it comes with smart theme analytics for collaborating with people and brand.it offers 30 prebuilt use cases to create reports on social media performance. It comes with centralized data intelligence platform for data integrity.
Feedly
Where readers become leaders
Feedly is a Content Aggregator Platform for entrepreneurs and marketers to discover content to accelerate research, marketing and sales It is primarily used to discover, monitor and organize ...
Feedly uses AI, ML and analytics to aggregate and organize content on basis of specific conditions, to research, and understand industry / market trends on their products, service, or their competitors
Sked Social
The Instagram Scheduler
Sked Social is an all-in-one instagram tool that lets the users visually plan, analyze, and schedule stories and posts on Instagram to get more engagements and better results. It is designed for freelancers, visual marketers, businesses, and agencies in the media and entertainment, retail, fashion, and eCommerce industries. It helps brands automatically schedule, publish and manage content on different social media channels including Instagram, Twitter, Facebook and Google. ...
It offers enterprises and brands the ability to manage multiple Instagram accounts and schedule their Instagram posts without the need of logging into each account separately. It makes accounts highly active with Instagram stories and carousel posts and the user’s regular photo or video posts. Sked Social's scheduling tools help manage multiple social media accounts with a single Sked Social account. It can create demographic reports which can help the users measure the ROI on separate or group posts. Users can figure out from the analytics what is working and what is not. Using the in-app photo editor, the user can access various tools to edit and appeal to the right set of audience with stunning visuals.
Key features include auto-post scheduling, tagging, competitive analysis, content management, and collaboration. Sked Social offers integration with third-party applications such as Zapier and Canva to build custom workflows and utilize editing tools to directly post images on social channels. Sked Social provides mobile apps for Android and iOS so that professionals can work on their campaigns remotely.
Facebook Apps and Tabs
Customize Your Facebook Page | Facebook Apps
Facebook-apps-and-tabs allow customization of your Facebook page with various tabs, apps, and design elements. Optimize your presence using these tools.
Brandwatch
Digital Consumer Intelligence
Brandwatch is a social media monitoring tool that provides structure to the voices of potential customers, so as to make decisions that fit your business goals and to become consumer fit. It is suited for businesses and brands to get the right information to the right people in the right format. ...
This tool provides Brand management, content strategy to reach target audience, competitor analysis, enhanced customer experience, influencer marketing tools and protecting brand image.
It features flexible UI for quick insights and deep analysis, track brand health, analyze key trends, optimize brand with changing consumer perceptions and trends, measure impact of marketing strategy, customer journey mapping by automatically segmenting and analyzing consumer conversations, data integration & visualization, discover audience content affinities, amplifying content to the right people, identify real influencers who generate real engagement, discover effective micro-influencers, monitor ROI of your influencer campaigns, real-time insight on online presence relative to competitors, measure customer sentiment, detect emerging crisis, spot negative mentions instantly, share crucial communication across organization in real-time to ensure right people have right information at all times.
Buzzsumo
BuzzSumo: Find the Most Shared Content and Key Influencers
BuzzSumo is a digital content marketing platform that helps marketing team to increase productivity and content success. BuzzSumo helps teams to generate ideas, create high-performing content, ...
BuzzSumo comes with advanced search engine which helps in discovering high performing content. It offers cross platform search to scan social media and advanced influencer search feature that allows users to use certain operators and strings to deliver more specific results.
Lumoa
Make Customer Feedback Actionable - Lumoa Net Promoter ...
Lumoa enables prioritization and investment in impactful brand, product, and customer experiences. The platform simplifies decision-making for memorable engagements.
Qualtrics XM Discover
Analytics o understand what people are saying about your company
Qualtrics XM Discover (Formerly Clarabridge Platform) is a Customer Experience and Digital Engagement Platform backed by an AI-powered text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. It enables brands to extract actionable insights from every customer interaction to grow sales, ensure compliance and increase operational efficiencies. ...
It uses AI-powered speech and text analytics to evaluate the conversations the customers and employees are having every day in phone calls, live chats, private messages and on social media. It gives timely answers about ease of doing business (Effort), customer loyalty and emotions, the root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results.
Its features are best-in-class text analytics, omnichannel listening and Integration, operational insights for each department, quick and timely responses to customer inquiries or issues in real-time and so on.
Locowise
Locowise - FOR AGENCIES
Locowise provides social media analytics and reporting for brands and agencies, providing the most in-depth, comprehensive insights across all social media channels. Its tool allows businesses to have a better insight into their social media communities. ...
Locowise platform gives the ability to measure and analyse campaigns, optimise posts for engagement and produce reports on all aspects of social media performance. It identifies the right time for posting content based on analysis of data points of audience members, analysis to improve engagement, sentiment analysis to gauge effectiveness of campaigns and a dashboard to provide insights and reporting .
Locowise features include Social audit, Client Reporting, Campaign analysis and hashtag tracking, Competitor benchmarking, Branded reports and scheduling, New business development, and Predictive and smart metrics.
Oracle CX Service
Service Cloud | Customer Experience | Oracle Cloud
Oracle-cx-Service integrates web, social, and contact center experiences. A unified, cross-channel service solution in the Oracle Cloud is created.
Planoly
Visually plan, manage, and schedule your Instagram posts ...
Planoly is a Social Marketing Platform that empowers to share stories on social and digital platforms thoughtfully designed from a personal need. It helps to build brand awareness and improve digital and social presence. ...
Planoly paves the way for businesses of all sizes to carry out their social marketing strategies seamlessly and effortlessly and simplifying social marketing for all. It also helps to transform the social content with a single link into a social storefront.
Some of its features include easily planning and scheduling the content for Instagram, Pinterest, Facebook, Twitter, Sell anything to anyone with sellit, create social content with StoriesEdit, and so on.
Iconosquare
Iconosquare - Instagram & Facebook Analytics and Management ...
Iconosquare is a social media analytics, management and scheduling platform for sales, marketing teams, small business owners and agencies to grow their business It is primarily used to improve ...
Iconosquare is primarily a platform to schedule and manage social media content, monitor and analyse competition and content, and leverage on analytics and tools to grow business
Shareablee
Not just a measurement platform, it's a new way to define social
Shareablee a social media marketing platform is a trusted currency for TV programmers, Media creators, advertising agencies, and leading Global Brands to plan, implement, and analyze the social media programs with confidence. It helps to scale best practices and improve brand engagement. ...
Shareablee’s curated data empowers brands to drive success on social. With comprehensive monitoring, Shareablee understands the impact of the cross-platform campaigns of social performance data for brands and agencies. It’s a leading authority on audience intelligence, competitive benchmarking, and actionable insights.
Features of Shareablee include build and benchmark proposals and derive owned and competitive insights, deep research and reporting across owned and competitive assets, understand the type of content, posts, phrasing and time slots that’s working best in a competitive context, advertising effectiveness for branded content, and API integrations to aggregate all the social private data and pull in daily competitive insights.
Khoros Platform
AI-powered platform for digital customer engagement
Khoros Platform is a digital-first customer engagement platform for transformative CX. It revolutionizes CX with software and services for digital care, messaging, chat, social marketing, and online communities to stay always connected. It helps to scale best practices and improve digital and social presence. ...
Khoros connects with the customers and prospects, wherever, whenever, and however, they want, and captures those conversations for insights. It provides enterprise workflows to handle deployment complexity, high volume usage, brand protection and security needs of the leading brands to drive towards long-term success.
Some of its features include deflect calls and support costs, social media governance and approvals, in-app messaging, integration into data and business systems tech, and more.
OpenMoves
OpenMoves Stage - Digital Marketing Agency NY
OpenMoves is a top digital marketing agency in New York. They specialize in Paid Search, SEO, Social Media, and Email Marketing.
Conviva
A real-time Intelligence platform for video and media streaming using a unique new intelligent video measurement and analytics architecture
Conviva is a real-time Intelligence platform for Video and Media streaming that helps to engage social audiences and gain comprehensive, cross-platform intelligence from all the major social media platforms. It helps to enhance customer relationships, improve ROI and launch new products. ...
It helps to seamlessly understand the viewer’s journey with the most comprehensive streaming data available and enables the creation of behavioral segments and pathing visualization for unparalleled comprehension of the viewer journeys. It also helps to drive incremental revenue and create better content across all major social media platforms. and saves time and delivers actionable insights by effortlessly aggregating social video, story, post, and audience data.
Its key features are centralizing of all the social data, measure of audience growth, viewership, and engagement, intuitive dashboards, time saved by automated reports for campaigns and more.
Khoros Care
Digital customer care with AI-powered workflows and operational analytics
Khoros Care is a digital customer care with AI-powered workflows and operational analytics while deflecting call volume and cutting costs. It helps to improve digital and social presence, improve ROI and improve brand engagement. ...
It helps to reach the right channels for the right reasons, and increases customer NPS and maximizes efficiency. Its AI-powered workflows and operational analytics support to deliver the brands’ best customer experience and also helps in managing digital conversations.
Some of its features include digital messaging on the customers’ channel of choice, monitor and respond on social channels, chat with customers in real-time, AI-powered Khoros Bot to scale operations and so on.
Bringg
Bringg - The Delivery Orchestration Platform
Bringg's delivery management platform simplifies complex deliveries, enabling efficient planning and optimization. Last mile delivery is perfected for scalability and effectiveness.
Keyhole
Hashtag Tracking for Twitter, Instagram and Facebook
Keyhole is a real-time hashtag tracker tool for marketers, using Twitter, Instagram and FB. Its visual dashboard is simple and shareable with clients. Keyhole brings clarity to social media metrics by delivering actionable, easy to understand data to brands, journalists and marketers. ...
Keyhole features include sophisticated ad campaigns tracking & measuring tools, brand reputation & competitor monitoring, event insights to capture in real-time social and digital impact, influencer impact measuring. Keyhole’s API allows to track conversations about any topic: be it a brand, product, hashtag or campaign by creating and managing real-time hashtag and keyword trackers on your end.
Keyhole was built to deconstruct the conversation behind the campaign’s hashtag and help measure and share performance in seconds. It helps influencers increase engagement through recommendations on how to optimize posts and posting time and help maximize influencers’ influence. By growing engagement with Keyhole’s customized engagement recommendations, and then engage with followers and brand mentions to convert more leads.
TTEC
Worldwide digital leader in CX
TTEC is a global leader in customer experience technology and services. They focus on designing, implementing, and delivering exceptional CX solutions.
Relay Network
Customer Experience platform to improve customer engagement
Relay is a Customer Experience software that helps transform customer experience at every touchpoint all through the customer journey. It enables automated, personalized communication at scale and can be deployed in industries such as Financial Services, Healthcare, Insurance, Telecom and more. ...
Relay uses all the existing customer touchpoints, and with a validated and compliant approach to ensure trouble free communication on the customer-preferred channels. The software provides drag and drop tools for designing and creating a customer preferred mobile experience. It also provides a complete picture of customer engagement that can be exported and shared with the team to identify opportunities.
The Customer feed feature provides timely notifications to educate, support and transact with the customers, delivering personalized solutions satisfying customers’ individual needs. This is done through text notifications but without the limitations with regard to content and security that is found in text messaging. It also provides the tools for visualizing customer engagement success through reports and dashboards.
Pobuca
Pobuca Connect - Contact Management - Sign up for Free
Pobuca is a Customer Experience (CX) platform and CRM for brands and retailers that helps them improve customer experience (CX) and achieve the key objectives of increased customer satisfaction, loyalty and advocacy. It engages customers and empower people in sales, marketing and customer service. ...
It offers a state of the art AI based software and a broad range of services like consulting, technical integration and after sales support aiming digital transformation of brands and retailers. It offers an AI omnichannel customer experience with personalized campaigns, chatbots, and smart loyalty programs. It boosts employees’ productivity and collaboration through AI tools that streamline workflows and remove bottlenecks.
Messenger Communication Platform
MessengerPeople
Messenger-communication-platform Sinch Engage enables businesses to utilize various messaging apps for marketing, sales, and customer service. A free trial is available to get started.
MangoApps TinyTake
Screen Capture & Video Recording | MangoApps
Mangoapps-tinytake allows users to create, edit, and share videos and screenshots instantly. It is one of the many features offered by MangoApps.
phpFox
phpFox Social Network Software | Mobile Social Community ...
phpFox offers a robust platform for building niche social networks. Its comprehensive features make community creation seamless and efficient.
Khoros Marketing
Social Media Marketing Software to organize and measure the performance of social media campaigns
Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. It enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. ...
Khoros Marketing users can plan and manage multiple social campaigns in real-time by consolidating channels and content to connect with audiences. Teams have access to in-app chat and shared, global calendars, enabling all collaborators to be informed and involved during the campaign planning process. Content categorization enables filtering and routing using content tags, themes, and permissions so previous and active campaigns can be easily searched and located.
Khoros Marketing features include social marketing, performance metrics, configurable dashboards, intelligent insights, real-time and historical social listening data, and more. Khoros Marketing intelligence provides insights to help identify audiences, content, and markets in order to generate informed messages for timely delivery in the most effective locations. With real-time analytics, users can assess audience demographics, relevant influencers, social media trends, and top performing content so campaigns can be adjusted to respond to market changes and remain relevant and appealing.
Netvibes
Your Personal Dashboard | Netvibes
Netvibes is a Social Media Marketing Software. Netvibes has personalised dashboards for better and faster decision making specifically catering to Agencies, Enterprises and Individuals who are looking for enterprise portals and business intelligence. ...
Netvibes captures a wide variety of information from across the internet and can analyze data alongside internal company metrics. With this, decision makers can uncover critical insights to help them succeed. They gain competitive advantage with the insights-driven approach needed to make the best decisions, every time.
It shares dashboards with live data or sends automatic email alerts to keep everyone updated. With AutoSave the dashboard retains unlimited data for as long as the user chooses, to read and analyze back in time.
Reputation Social Suite
Supercharge Your Social Marketing Program at Scale
Reputation Social Suite is a social media marketing platform that can listen, plan, publish, engage, analyze, locate, review, and capture leads to create better customer experiences. It helps to enhance customer relationships and improve digital and social presence. ...
Reputation Social Suite an intelligent, intuitive, and real-time social listening platform, also helps to provide instantly compliant content in a mobile App, drives the customer experience strategy with collaborative planning, actionable analysis to perfect strategy, and many more.
Some of its features include real-time monitoring, identifying opportunities, monitoring campaigns, compliance enabled, content management, interacting with the audience meaningfully, enterprise monitoring, competitor tracking, and so on.
HypeAuditor
Analyze Instagram growth, compare creators, and track influencer marketing campaign performance
HypeAuditor is an AI-powered tool created to help marketers and brands choose credible influencers for their marketing campaigns. It offers complex solutions to brands, agencies, and platforms working with influencers. ...
HypeAuditor has developed a comprehensive set of tools to discover and compare influencers on Instagram and YouTube, verify the authenticity of their accounts, and track the results of influencer marketing campaigns. It enables the identification of behavioral patterns on the basis of which the algorithm draws conclusions.
HypeAuditor presents users with a breakdown of actual engagement, actual reach and demographic data for an influencers audience. Key features of HypeAuditor include Report hub, Discovery hub, Tracking hub, Research hub, and more.
Ushur
Intelligent Automation Platform
Ushur platform is an AI-powered customer experience automation platform that is designed to engage customers with automated conversations. It delivers delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement. It is designed for high-contact industries like insurance, logistics and financial services, ...
It utilizes an artificial intelligence engine that provides drag and drop builder tools, enterprise-grade platform infrastructure that includes analytics, APIs and software development kits, enabling clients to expand their customer engagement abilities with customized software. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Ushur engages customers over email, mobile, voice and more, using conversational AI and intuitive workflows to understand what people are saying and what to do next. Its end-to-end platform accelerates time to value with features like a visual builder, powerful tools for data extraction, and integrations with backend systems like Salesforce, Servicenow and even homegrown, legacy systems.
Snaplytics
Home for Vertical Stories | Snaplytics
Snaplytics solves issues related to Instagram, Snapchat, and Discord. It serves as a comprehensive resource for all problems on these platforms.
Meltwater Consumer Intelligence
Consumer insights platform to uncover high-value insights.
Meltwater consumer Intelligence platform is a combination of AI and human expertise, applied to global data sources, to analyze online consumer discussions and trends. It helps marketers find consumer insights that have a powerful impact on the business with the ability to get always-on insight into consumer behaviors and attitudes in real-time, without waiting for research studies. ...
It helps to build a deeper understanding of the customers and markets in real-time, measure brand equity through spontaneous conversations and better segment the customers and engage them with more authenticity. It automatically analyzes ratings, reviews, customer feedback, or social conversations to improve the product, service and retail performance enabling the prediction of future consumer trends with high confidence so the business can stay ahead of the curve.
It helps empower the marketing team with consumer insights, Creating a clear view of consumer trends that impact, exploring and analyzing real-time data from social media and tapping into online conversations that are happening right now.
Salesforce Marketing Cloud
The #1 Digital Marketing Software for Consumer Engagement at Scale
Salesforce Marketing Cloud is a digital marketing automation and analytics software designed for marketers to help them better understand the consumers, engage with them, and implement the insights to personalise consumer’s experience. With the help of the platform, the teams can utilize email marketing campaigns to increase the ROI. ...
The platform offers multiple tools for email marketing and social media campaign management including customer journey builder, email studio, mobile studio, social studio, advertising studio and interaction studio. It also has Data studio, Datorama and Audience Studio that provides a complete data ecosystem for all marketing data, KPIs, investments and decisions.
The cloud based software helps unite marketing and sales on a single platform for B2B marketing automation. It helps measure end-to-end marketing effectiveness across all digital channels and devices leveraging AI and an exclusive partnership with Google Analytics 360.
BuddyPress
Fun & flexible software for online communities
BuddyPress.org offers fun and flexible software for online communities, teams, and groups. The platform facilitates social networking features within WordPress sites.
Facebook Pages
Pages are for businesses, brands, organizations and public figures to share their stories and connect with people
Facebook Pages helps to manage business in a single place, so users can get more done, more easily. It is a platform offered by Facebook and is built with a page management tool. It enables users to create pages on Facebook business platforms while getting discovered, building connections, and gaining more loyal customers. ...
Facebook Pages enables users to check which posts posted by them are getting people interested, therefore helping users create more effective and relevant posts in the future. Messaging in Facebook Manager is made possible by messenger that allows reading, archiving of messages, and more.
The notifications feature enables users to see how people are interacting with their page. The insights tabs facilitate seeing how people respond to users' posts leading to making a more effective future post. The setting feature gives users controls of their page and page visibility. This is ideal as users can see who is viewing their page and who can make changes to users' pages.
Followerwonk
Tools for Twitter Analytics, Bio Search and More
Followerwonk is a Twitter analytics tool used to find, analyze, and optimize for social growth and helps to explore and grow the user's social graph. It helps to find the influencers, optimize the social profile, build and engage a community, and grow a brand. ...
Followerwonk helps to search Twitter bios to connect with anyone, compare Twitter accounts to find overlaps and target new influencers, breakout the followers by location, bio, who they follow, and more, contrast the relationships with the competitors and friends, match the activities to gains and losses to give the followers what they like best and follow and unfollow in-app to hone the social graph like a razor's edge.
Qualtrics Connect
Digitally engage with the customers across channels to improve customer experience
Qualtrics Connect (Formerly Clarabridge Engage) is conversation analytics and engagement software that enables brands to provide the best customer experience possible by listening, connecting, engaging and helping their customers via digital and social channels. It provides superior customer experiences, improves employee efficiency, and increases revenue. ...
It allows businesses to track the volume of mentions and engagement. By ingesting data from sources such as Facebook, Twitter, Instagram, SMS, Email, WeChat, forums, blogs, and messaging apps like WhatsApp, Engage analyzes conversations using the best-in-class text analytics engine. It leverages a single solution to read and respond to every incoming message, access conversation history, and integrate communications seamlessly to immediately solve customer issues, answer inquiries and provide updates from any channel that a customer prefers.
Falcon.io (now Brandwatch Social Media Management)
The Platform for Every Kind of Social Media Marketer - Falcon
Falcon.io (now Brandwatch Social Media Management) is a social media marketing tool targeted toward medium and enterprise customers to plan their social media engagements and enhance their customer experience. ...
It helps you publish content across channels with consistent brand quality and approval workflow. It helps you manage all community engagements from one common inbox and plan automated ad campaigns.
It helps you track social media trends, and brand perception and derive sentiment analysis to plan your social media campaigns. It provides your dynamic real-time insights across. It gives a better view of your target audience with individual profile cards built using their social activity and also aggregates audience discussing a particular topic or sharing hashtags for better segmentation for targeted ad campaigns.
Sprinklr Core
SMMS: Social Media Marketing & Management Software | Sprinklr
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more. ...
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
SupportYourApp
Outsource Support To Grow Faster & Become a Unicorn
SupportYourApp provides 24/7 outsourced customer service in over 60 languages with expert teams. Services include email, chat, and voice support, and the company holds ISO certification.
Community Sift
Focus on nurturing positive engagement within your community
Community Sift provides AI-powered content moderation. Harmful content is identified and filtered to ensure safer online interactions.
Datamine
Software Solutions to seamlessly plan and manage mining operations.
Datamine is a leading software provider enabling efficient and sustainable mining. World-leading technology is applied for optimal results.
Qwaiting
Queue Waiting Management System
Qwaiting is a cloud-based queue management software designed to decrease wait times. Qwaiting generates efficiencies, enhances profitability, builds a secured environment and improves the visitor experience. It helps to make better business decisions with the data we collect. . It allows the user to have a track of all the services in one place which is managed with immense ease and reduces the user’s workload. ...
Qwaiting helps to control the queues, know the real-time metrics, data-based business decisions, and increase revenue. It reduces on-site waiting time, improves customer flow, lobby management, prevents no-shows, and wow the customers. Allows the customers to book a mobile ticket, eliminate in-person visits, monitor the progress in real-time, and get notifications via a virtual queuing system and also the QR Code Queue System simplifies the waiting process for businesses like retail stores, restaurants, government organizations, hospitals & clinics, and more.
Some of its features include real-time reports, staff feedback, a booking appointment system, a staff keypad to call the queue, digital signage, Kiosk app and more.
Crowdfire
The only social media manager you'll ever need
Crowdfire is a social media management platform for marketing teams, product managers and entrepreneurs to discover, schedule content and manage all social media accounts in one place It is ...
Content related features include content curation, article curation, image curation; Scheduling and publishing features include queue meter, automatic and best times to post. Analytics such as report builder, competitor analysis help to measure, track and understand ROI to automate reporting process
Pulsar
Pulsar - Audience Intelligence and Social Listening Platform
Pulsar is an advanced audience analysis and social listening platform that helps to helps to understand the audiences and create messages that matter to them, by combining conversational and behavioral data from the world’s leading digital sources, with vertical AI, and smart human minds. It helps to improve digital and social presence and ROI. ...
Pulsar platform brings all the digital audiences in one place and gets the data-driven social media insights by leveraging the power of AI and data visualization in media analytics, trends, and social listening tools.
Some of its features include matching web analytics data to social media monitoring, map conversations and behaviors to audience segments, a fast, intuitive, intelligent, and customizable search interface, spot objects in large volumes of images with AI, keyword clustering segments to surface the topics relating to one another, and trend with Google for social media data.
Good.Loop
a programmatic video, social and rich media solution, connecting viewers and brands through ethical
Good-Loop makes it easy and profitable for big brands to do good at scale through Good-Media™. Brands are empowered to drive positive impact while achieving marketing goals.
Social Blade
SocialBlade.com - YouTube, Twitch, Twitter, & Instagram Statistics
Social Blade is a social analytics platform for sales, social media marketing and content teams to grow their brands on social media platforms. It is primarily used to get global analytics on ...
It comes with a public database with advanced technology that provides global analytics on all social media platforms.
Oracle CX Sales
Optimize Sales and Commerce Across All Channels
Oracle CX Sales is a sales enablement and sales performance management suite, with modules providing sales intelligence via Oracle DataFox AI-based and human-verified data, and dynamic proposals via configure, price, and quote with Oracle CPQ (the former BigMachines product). ...
Oracle CX Sales enables leaders to set their teams up for success with big-picture data and helps sellers master buyer signals with complete intelligence and guided experiences. It connects trusted intelligence from the back office and front office and layers on third-party data and real-time market signals to create a complete customer picture that sellers can trust. Oracle CX Sales combines sales automation with partner relationship management and collaboration tools.
Oracle CX Sales features include lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
Customer Radar
Customer Radar - Voice of Customer feedback software based ...
Customer Radar offers reputation management software for vets and dentists. It helps protect existing clients and attract new ones through Google Reviews.
doxee
The Digital Customer Experience Company
Doxee is a cloud-based customer communication management (CCM) solution that makes customer communications interactive and highly personalized. It provides solutions for the financial services, healthcare, manufacturing, utilities, telecom, legal and public sector industries. ...
It transforms the customer experience with innovative technologies that help enterprises communicate and engage with their customers more effectively, creating stronger relationships that drive sustained business growth.
It provides clients to design content, validate, distribute, track and archive data. Its Pweb solution allows clients to provide clickable content to customers and Pvideo allows clients to create and share video content. Doxee’s cloud-based Paperless Business Solution enables digitization of documents with electronic signature, biometrics and digital time stamping features.
Postal
Experience Marketing Platform
Postal.io is an Experience Marketing Platform Generating Leads, Book Meetings, Retain Customers and Delight Employees. It helps to increase sales velocity, drive ROI and makes lasting impressions. ...
Postal provides personalized gifting that supports the community. Effortlessly create custom swag bundles and on-demand personalized gifts. Send unique gifts for any budget that are easy to send at scale by integrating into your CRM and marketing automation platforms, e-gifting, direct mail, on-demand virtual events and so on.
Postal helps to drive more leads from ABM accounts. Creates experiences that leave an impression and create pipeline velocity. Close deals faster and build lasting relationships. Decrease Churn and Build Meaningful Relationships with Customers and more.
inRiver PIM solution
inRiver PIM solution - PIM Software - inRiver
Inriver's PIM software is a multi-tenant SaaS solution that manages the entire product journey. It is the only composable product information management system available.
inQuba Case Management
inQuba Case Management - empower business to elevate the importance of any feedback item
inQuba Case Management employs SLA-based service recovery to address service failures. It ensures customers achieve their journey goals through collaborative efforts.
Interactions Platform
Platform to deliver effortless customer journeys across all channels
Interactions Digital Roots is a social media marketing platform that leverages artificial intelligence (AI) to find meaningful social posts, prioritize these posts based on relevance, suggest responses, and insights. It helps to increase sales and revenue and improve ROI. ...
Interactions Digital Roots processes text and images alike, driving a complete understanding of intent and context. Leveraging this level of understanding improves the productivity. It also dramatically reduces time spent sifting through and reading social posts, freeing up social customer representatives from having to perform manual searches to get ahead of trend shifts and use the real-time voice of the customers to plan for emerging topics.
Its features include delivers actionable insights on the customers in real-time, easily monitor the performance for the brand and the competitors, easily find, prioritize and classify social media posts in real-time, find More Relevant Opportunities and so on.
SocialHub
Social Relationship Management Software Tool - SocialHub
4.37 ★
SocialHub
SocialHub is a social media management software tool that helps businesses manage social conversations and engage customers from one platform. It helps to acquire customers and improve efficiency. ...
SocialHub helps to engage, listen, learn, and respond faster to social conversations. It helps to manage social messages as easily as email, listen to the customers with social media monitoring, plan content easily, streamline the workflows and empower the team to do better, and optimize the strategy based on real analytics data.
SocialHub features include never miss a message or opportunity to engage, uncover trends, and react to reputation risks fast, save time and start better conversations, get the powerful insights to make smarter decisions, respond faster and provide better service and safeguard the business and social media assets.