Insider Platform Overview

Insider's platform empowers businesses to leverage customer data through its AI-native capabilities. The Customer Data Platform (CDP) integrates data from various channels, allowing for precise behavior prediction. This enables the creation of individualized customer experiences across multiple touchpoints. The platform's strength lies in its ability to transcend traditional personalization, fostering a deeper connection between brands and their audiences. Trusted by over 1,200 brands, Insider's solution is pivotal for marketing teams aiming to craft meaningful, cross-channel customer journeys. This approach not only enhances engagement but also aligns with a brand's purpose-driven goals, ensuring relevance in today's competitive market landscape.

Use Cases

Customers recommend Customer Engagement, Ad Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Insider Platform.

Other use cases:

  • Communication Management
  • Lifetime Value Management
  • Personalized Marketing
  • Campaign Management
  • Customer Feedback Management
  • Generation Of New Leads
  • Upselling
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Business Priorities

Increase Customer Life Time Value and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Insider Platform.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Visibility
  • Reduce Bounce
  • Acquire Customers
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Insider Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Insider Platform works with different mediums / channels such as Mobile. Mobile App. E-Mail etc.

Insider Platform's features include Personalization, Push Notification, Templates, etc. and Insider Platform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Insider Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We were blown away by the success of our campaign! Using Insider made it so simple to implement the site promotion. As soon as we had the idea, we were able to act quickly without burdening our IT department. We love how much freedom Insider gives t...eams to test ideas and get things running with ease. The impact of the promotion was huge, and we’re looking forward to working with Insider more to optimize the performance of our site." - Arkadiusz Kotula

Insider Platform, Attentive, Alpha Anywhere, Retently, Genesys Cloud, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Insider-platform, the #1 leader in individualized cross-channel CX, connects customer data and predicts behavior with AI. Experiences are individualized across channels, going beyond personalization to foster purpose-led branding.

Popular Business Setting

for Insider Platform

Top Industries

  • Retail
  • Internet
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Insider Platform is popular in Retail, Internet, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

Insider Platform Customer wins, Customer success stories, Case studies

Why is Insider Platform the best choice for Customer Engagement?

What Are the key features of Insider Platform for Ad Management?

Why is Insider Platform the best choice for Segmentation And Targeting?

What makes Insider Platform ideal for Communication Management?

What makes Insider Platform ideal for Lifetime Value Management?

195 buyers and buying teams have used Cuspera to assess how well Insider Platform solved their Mobile Marketing needs. Cuspera uses 3109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Arkadiusz Kotula

E-commerce Manager

New Balance

We were blown away by the success of our campaign! Using Insider made it so simple to implement the site promotion. As soon as we had the idea, we were able to act quickly without burdening our IT department. We love how much freedom Insider gives teams to test ideas and get things running with eas...e. The impact of the promotion was huge, and we’re looking forward to working with Insider more to optimize the performance of our site.

Testimonial By Arkadiusz Kotula
Insider Platform testimonial

Tan Mingyang

Self-Operated E-Mall Dept Owner

Huawei

Insider helps us predict customer group who are more likely to convert among visitors who abandon the shopping cart and provide specific offers. The effect is very significant. Insider helps us provide an excellent customer browsing experiences. Testimonial By Tan Mingyang
Insider Platform testimonial

Umut Katırcı

Content and Business Development Director

CNN

Using Insider’s personalization platform has been a very positive experience for us. Insider not only allows us to discover valuable information about our users, but also gives us the ability to use that information immediately to drive more engagement and generate sizeable conversion rates. Testimonial By Umut Katırcı
CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Arkadiusz Kotula

E-commerce Manager

New Balance

We were blown away by the success of our campaign! Using Insider made it so simple to implement the site promotion. As soon as we had the idea, we were able to act quickly without burdening our IT department. We love how much freedom Insider gives teams to test ideas and get things running with eas...e. The impact of the promotion was huge, and we’re looking forward to working with Insider more to optimize the performance of our site.

Testimonial By Arkadiusz Kotula
Insider Platform testimonial

Tan Mingyang

Self-Operated E-Mall Dept Owner

Huawei

Insider helps us predict customer group who are more likely to convert among visitors who abandon the shopping cart and provide specific offers. The effect is very significant. Insider helps us provide an excellent customer browsing experiences. Testimonial By Tan Mingyang
Insider Platform testimonial

Umut Katırcı

Content and Business Development Director

CNN

Using Insider’s personalization platform has been a very positive experience for us. Insider not only allows us to discover valuable information about our users, but also gives us the ability to use that information immediately to drive more engagement and generate sizeable conversion rates. Testimonial By Umut Katırcı
 

Leading women's garment brand Hunkemller achieves ... - stanbul

Hunkemller, a leading women's garment brand, achieved a 13X ROI with Insider and plans to expand their partnership to 10 more global markets. Insider offers various marketing solutions to enhance pro...ductivity and customer engagement across multiple industries.

Read more →
 

Marks & Spencer, the global retail giant, partners with ... - stanbul

Marks & Spencer partners with Insider to boost digital growth, leveraging Insider's marketing platform for enhanced productivity and efficiency.

Read more →

Adidas - Retail

Adidas increased average order value by 259% and revenue per user by 18.5% in one month using Insider's tools. They used AI-backed tools like Category Optimizer and Smart Recommender to deliver perso...nalized customer experiences. This partnership helped Adidas improve its online experience and conversion rates.

Read more →

airBaltic - Travel

airBaltic increased its conversion rate by 5.8% using Insider's AI-powered user segmentation. They focused on building relevant customer experiences across digital channels, especially their website.... By personalizing options for different audience segments, they delivered unique experiences and improved business KPIs.

Read more →

Allianz - Financial Services

Allianz used Insider's AI-powered segmentation to deliver ROI within days. They achieved an 80% opt-in rate via App Push Notifications. The platform provided a unified view of customer data and incre...ased customer lifetime value. Allianz praised the fast and effortless integration of Insider's platform.

Read more →

Avon - Beauty & Cosmetics

Avon increased its average order value by 11% using Insider's AI-powered Smart Recommender. The click-through rate also went up by 13%. Avon used real-time product recommendations and strategies like... highlighting trending and discounted products. This helped Avon retain online shoppers and boost sales.

Read more →

Insider launches WhatsApp Commerce | Create end-to-end buying experiences within #WhatsApp

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Frequently Asked Questions(FAQ)

for Insider Platform

What is Insider Platform?

Insider platform is a growth management platform for digital marketers to drive growth across the funnel, from acquisition to activation, retention, and revenue.

Insider platform helps teams in cross platform marketing, to deliver consistent experiences across web, mobile, app ,email , advertising and messaging channels. It provides audience segmentation, unified customer data base. It guides mobile web users to buy more with AI powered product discovery.

Insider platform comes with deep Artificial Intelligence and Machine Learning capabilities, GMP empowers marketers to deliver personalized journeys across web, mobile web, mobile apps, and ad channels. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams.

What is Insider Platform used for?

Insider Platform is a Mobile Marketing Software mainly used by its customers to Increase Customer Life Time Value and Increase Average Basket Value by Customer Engagement, Ad Management and Segmentation And Targeting .

What are the top features of Insider Platform?

Personalization, Push Notification and Templates are some of the top features of Insider Platform.

Who uses Insider Platform?

Insider Platform is used by Retail, Internet and Telecommunications among other industries.

What are Insider Platform alternatives?

Attentive, Alpha Anywhere, Retently and Genesys Cloud are popular alternatives for Insider Platform.

Where is Insider Platform located?

Insider Platform is headquartered at 16192 Coastal Hwy, Lewes, DE 19958, USA.
lightning

Peers used Insider Platform for customer engagement and Ad management

Insider Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (228)
Analytics

4.56/5

Read Reviews (66)
Custom Reports

4.37/5

Read Reviews (296)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (228)
Analytics

4.56/5

Read Reviews (66)
Custom Reports

4.37/5

Read Reviews (296)

Software Failure Risk Guidance

?

for Insider Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Insider Platform

Insider Services US LLC News

Awards

Insider Recognized by CBInsights Retail Tech 100 as One of the ...

Insider has been recognized by CBInsights Retail Tech 100 as a leading digital shopper analytics and engagement platform, highlighting its capabilities in customer data management, personalization, and AI-driven insights across various channels and industries.

Awards

Insider tops the ranks in G2's Best Software Awards for 2023

Insider has been recognized in G2's Best Software Awards for 2023, highlighting its platform's capabilities in customer data management, personalization, and AI-driven marketing solutions.

Awards

Insider Wins The Dream Team Award at Gainsight's GameChanger ...

Insider won the Dream Team Award at Gainsights GameChanger Awards, highlighting their platform's capabilities in customer data management, personalization, and AI-driven marketing solutions.

Executive

Insider Announces Steve Cakebread Joins Advisory Board

Insider has announced that Steve Cakebread has joined its advisory board, highlighting the company's unique offerings and capabilities in marketing and customer engagement.

Insider Services US LLC Profile

Company Name

Insider Services US LLC

Company Website

//useinsider.com

HQ Location

16192 Coastal Hwy, Lewes, DE 19958, USA

Employees

1001-5000

Social

Financials

SERIES D