Insider Platform Overview

Insider-platform, the #1 leader in individualized cross-channel CX, connects customer data and predicts behavior with AI. Experiences are individualized across channels, going beyond personalization to foster purpose-led branding.

Use Cases

Customers recommend Customer Engagement, Ad Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Insider Platform.

Other use cases:

  • Communication Management
  • Lifetime Value Management
  • Personalized Marketing
  • Campaign Management
  • Customer Feedback Management
  • Generation Of New Leads
  • Upselling
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Business Priorities

Increase Customer Life Time Value and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Insider Platform.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Visibility
  • Reduce Bounce
  • Acquire Customers
  • Build Brand Awareness
  • Improve Brand Engagement
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Insider Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Insider Platform works with different mediums / channels such as Mobile, Mobile App, E-Mail, etc.

Insider Platform's features include Personalization, Push Notification, Templates, etc.

Reviews

"Insider’s technology empowered us to deliver unique experiences to both buyers and sellers based on their thorough visitor profiles. Keeping both sides satisfied has been very crucial to our overall customer-brand relationship. In this sense, I’m 10...0% satisfaction." - Doan Siscus

Insider Platform, Swrve, MoEngage, Notificare, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Insider Platform

Top Industries

  • Retail
  • Internet
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Insider Platform is popular in Retail, Internet, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Insider Platform Use Cases

What makes Insider Platform ideal for Customer Engagement?

Insider Platform facilitates customer engagement by providing personalized and engaging messages across various channels, including push notifications and in-app messages. The platform helps businesses increase mobile engagement, drive conversions, and achieve business goals. While the platform offers extensive features for enhancing engagement, managing them all effectively can be challenging.
"...Our success metrics involved increasing the number of MAU, user engagement with active users and re-engaging with passive users...." Peer review by Alexandra C, Senior personalization manager

What Are the key features of Insider Platform for Ad Management?

Insider Platform Ad Management optimizes ad spending by targeting users most likely to convert, using predictive modeling and segmentation technologies. It enables personalized ad delivery across various channels, including web, mobile, and social media platforms. The platform supports retargeting of predictive segments on advertising channels like Facebook and Google, reducing ad waste and improving returns.
"...We only show our ads to those users and customers who are more likely to buy, using the likelihood to convert segment provided through the platform...." Peer review by User

What makes Insider Platform ideal for Segmentation And Targeting?

How efficiently Does Insider Platform manage your Communication Management?

Why is Insider Platform the best choice for Lifetime Value Management?

17+ more Business Use Cases

195 buyers and buying teams have used Cuspera to assess how well Insider Platform solved their Mobile Marketing needs. Cuspera uses 3109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Doan Siscus

Chief of Operation and Data Science

OLX

Insider’s technology empowered us to deliver unique experiences to both buyers and sellers based on their thorough visitor profiles. Keeping both sides satisfied has been very crucial to our overall customer-brand relationship. In this sense, I’m 100% satisfaction. Testimonial By Doan Siscus
Insider Platform testimonial

Tan Mingyang

Self-Operated E-Mall Dept Owner

Huawei

Insider helps us predict customer group who are more likely to convert among visitors who abandon the shopping cart and provide specific offers. The effect is very significant. Insider helps us provide an excellent customer browsing experiences. Testimonial By Tan Mingyang
Insider Platform testimonial

Umut Katırcı

Content and Business Development Director

CNN

Using Insider’s personalization platform has been a very positive experience for us. Insider not only allows us to discover valuable information about our users, but also gives us the ability to use that information immediately to drive more engagement and generate sizeable conversion rates. Testimonial By Umut Katırcı
CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Doan Siscus

Chief of Operation and Data Science

OLX

Insider’s technology empowered us to deliver unique experiences to both buyers and sellers based on their thorough visitor profiles. Keeping both sides satisfied has been very crucial to our overall customer-brand relationship. In this sense, I’m 100% satisfaction. Testimonial By Doan Siscus
Insider Platform testimonial

Tan Mingyang

Self-Operated E-Mall Dept Owner

Huawei

Insider helps us predict customer group who are more likely to convert among visitors who abandon the shopping cart and provide specific offers. The effect is very significant. Insider helps us provide an excellent customer browsing experiences. Testimonial By Tan Mingyang
Insider Platform testimonial

Umut Katırcı

Content and Business Development Director

CNN

Using Insider’s personalization platform has been a very positive experience for us. Insider not only allows us to discover valuable information about our users, but also gives us the ability to use that information immediately to drive more engagement and generate sizeable conversion rates. Testimonial By Umut Katırcı

Case Studies

COMPANY CASE STUDIES
Insider Platform case study
Case Study CNN

5.81% Increase in CTR by removing auto-rotating feature from homepage sliders

Read More
Insider Platform case study
Case Study Star-Typ Sport

Smoothing the path to registration for valuable first-time visitors

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Insider Platform case study
Case Study Huawei

How a leading global ICT solutions provider increased its sales with web push notifications

Read More

Video

Insider launches WhatsApp Commerce | Create end-to-end buying experiences within #WhatsApp

Video Thumbnail

Frequently Asked Questions(FAQ)

for Insider Platform

What is Insider Platform?

Insider platform is a growth management platform for digital marketers to drive growth across the funnel, from acquisition to activation, retention, and revenue.

Insider platform helps teams in cross platform marketing, to deliver consistent experiences across web, mobile, app ,email , advertising and messaging channels. It provides audience segmentation, unified customer data base. It guides mobile web users to buy more with AI powered product discovery.

Insider platform comes with deep Artificial Intelligence and Machine Learning capabilities, GMP empowers marketers to deliver personalized journeys across web, mobile web, mobile apps, and ad channels. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams.

What is Insider Platform used for?

Insider Platform is a Mobile Marketing Software mainly used by its customers to Increase Customer Life Time Value and Increase Average Basket Value by Customer Engagement, Ad Management and Segmentation And Targeting .

What are the top features of Insider Platform?

Personalization, Push Notification and Templates are some of the top features of Insider Platform.

Who uses Insider Platform?

Insider Platform is used by Retail, Internet and Telecommunications among other industries.

What are Insider Platform alternatives?

Swrve, MoEngage, Notificare and Airship are popular alternatives for Insider Platform.

Where is Insider Platform located?

Insider Platform is headquartered at 16192 Coastal Hwy, Lewes, DE 19958, USA.
lightning

Peers used Insider Platform for customer engagement and Ad management

Insider Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (228)
Analytics

4.56/5 ★

Read Reviews (66)
Custom Reports

4.37/5 ★

Read Reviews (296)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (228)
Analytics

4.56/5 ★

Read Reviews (66)
Custom Reports

4.37/5 ★

Read Reviews (296)

Software Failure Risk Guidance

?

for Insider Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Insider Platform

Insider Profile

Company Name

Insider

Company Website

https://useinsider.com/

HQ Location

16192 Coastal Hwy, Lewes, DE 19958, USA

Employees

1001-5000

Social

Financials

SERIES D