Gupshup Overview
Gupshup offers AI-powered chatbots that streamline customer acquisition, marketing, commerce, and support. These chatbots enhance customer interactions by automating routine tasks, which helps businesses maximize customer lifetime value and decrease service costs. Gupshup’s platform is particularly effective for businesses seeking to engage customers through conversational AI, providing tools that facilitate seamless communication. By integrating these chatbots, businesses can efficiently manage customer inquiries and transactions, leading to improved customer satisfaction and operational efficiency.
Use Cases
Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Gupshup.
Business Priorities
Build Brand Awareness and Acquire Customers are the most popular business priorities that customers and associates have achieved using Gupshup.
Gupshup Use-Cases and Business Priorities: Customer Satisfaction Data
Gupshup works with different mediums / channels such as Chat. Whatsapp. Website etc.
Gupshup's features include Bot, and Templates. and Gupshup support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Gupshup analytics capabilities include Custom Reports, and Analytics.
Reviews
"...We automate delivery to our customers depending on the marketing campaign and customer preference...." Peer review by Tanya M, Assistant Marketing Manager, Internet
Gupshup, Certainly, DataRobot, Popup Maker, Octane AI, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Gupshup offers conversational tools to enhance customer engagement. AI-powered chatbots automate acquisition, marketing, commerce, and support, maximizing customer lifetime value and reducing service costs.
Popular Business Setting
for Gupshup
Top Industries
- Internet
- Marketing and Advertising
Popular in
- Enterprise
- Small Business
Gupshup is popular in Internet, and Marketing And Advertising, and is widely used by Enterprise, and Small Business,
Gupshup Customer wins, Customer success stories, Case studies
What Are the key features of Gupshup for Communication Management?
What solutions does Gupshup provide for Engagement Management?
332 buyers and buying teams have used Cuspera to assess how well Gupshup solved their Bot Platform needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Sharaf DG - Retail
Read more →Nivea - Retail
Read more →6thStreet - Retail
Read more →Treebo Hospitality Ventures (THV) - Hospitality
Read more →We are Gupshup - The Conversation Cloud
Peers used Gupshup for communication management and engagement management
Gupshup Competitors
Gupshup Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (2) |
Gupshup Integrations
Gupshup integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Gupshup
Software Failure Risk Guidance
?for Gupshup
Overall Risk Meter
Top Failure Risks for Gupshup
Gupshup Inc News
PhonePe Buys Gupshups GSPay To Facilitate UPI For Feature Phone Users - Inc42
PhonePe has acquired Gupshups GSPay platform to accelerate UPI payments for feature phone users in India. This strategic acquisition enables PhonePe to integrate GSPays technology, expanding digital payment access to users without smartphones. The deal highlights Gupshups role in developing payment solutions tailored for the Indian market.
Gupshup Introduces AI Agent Library for Business Applications - Analytics India Magazine
Gupshup, a conversational AI startup, launched an AI Agent Library with 15 customizable agents for industries like retail and fintech. These agents enhance customer engagement and efficiency across channels like WhatsApp and SMS.
Gupshup launches AI Agents for D2C, retail, e-commerce & FMCG brands - afaqs!
Gupshup has launched AI Agents designed for D2C, retail, e-commerce, and FMCG brands.
Gupshup rolls out pre-built AI agents for financial services firms - Techcircle
Gupshup launched an AI Agent Library with 15 customizable AI agents for financial services firms, enhancing customer engagement and revenue growth through streamlined lead acquisition and omnichannel integration.
Gupshup Inc Profile
Company Name
Gupshup Inc
Company Website
https://www.gupshup.io/HQ Location
415 Jackson Street, Suite B, San Francisco, CA 94111
Employees
251-500
Social
Financials
SERIES F
