Gupshup Overview
Gupshup offers AI-powered chatbots that streamline customer acquisition, marketing, commerce, and support. These chatbots enhance customer interactions by automating routine tasks, which helps businesses maximize customer lifetime value and decrease service costs. Gupshup’s platform is particularly effective for businesses seeking to engage customers through conversational AI, providing tools that facilitate seamless communication. By integrating these chatbots, businesses can efficiently manage customer inquiries and transactions, leading to improved customer satisfaction and operational efficiency.
Use Cases
Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Gupshup.
Business Priorities
Build Brand Awareness and Acquire Customers are the most popular business priorities that customers and associates have achieved using Gupshup.
Gupshup Use-Cases and Business Priorities: Customer Satisfaction Data
Gupshup works with different mediums / channels such as Chat. Whatsapp. Website etc.
Gupshup's features include Bot, and Templates. and Gupshup support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Gupshup analytics capabilities include Custom Reports, and Analytics.
Reviews
"...We automate delivery to our customers depending on the marketing campaign and customer preference...." Peer review by Tanya M, Assistant Marketing Manager, Internet
Peer review evidence (same sources as the product rating summary)
"..."More and more enterprises are sending messages because they find it's so convenient," Sheth told Business Insider...." Here's the pitch deck AI startup Gupshup used to raise $50 million to help businesses send better, more fun text messages to customers
"...Engage with followers through Instagram Messaging API. ..." Conversational Messaging Platform for Businesses
"...Dotgo, a Gupshup company launched Universal RCS and highlighted its benefits for businesses, at #MWC2022 in... Dotgo, a Gupshup company showcased RCS Campaign Manager along with Universal RCS capabilities at #MWC2022 in... ..." Gupshup Resource Center
Gupshup, Certainly, DataRobot, Popup Maker, Octane AI, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Gupshup offers conversational tools to enhance customer engagement. AI-powered chatbots automate acquisition, marketing, commerce, and support, maximizing customer lifetime value and reducing service costs.
Popular Business Setting
for Gupshup
Top Industries
- Internet
- Marketing and Advertising
Popular in
- Enterprise
- Small Business
Gupshup is popular in Internet, and Marketing And Advertising, and is widely used by Enterprise, and Small Business,
Gupshup Customer wins, Customer success stories, Case studies
How does Gupshup facilitate Communication Management?
How can Gupshup optimize your Engagement Management Workflow?
332 buyers and buying teams have used Cuspera to assess how well Gupshup solved their Bot Platform needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Treebo Hospitality Ventures - Hospitality - Medium
How Gupshup Is Making Enterprise AI Orchestration the New CX Control Plane
Treebo Hospitality Ventures - Hospitality - Medium
Inside Gupshup's Next AI Bet to Power Enterprise Communications
Treebo Hotels - Hospitality - Medium
Gupshup deploys Meta Business Agent on WhatsApp for Treebo
We are Gupshup - The Conversation Cloud
Peers used Gupshup for communication management and engagement management
Gupshup Competitors
Gupshup Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (2) |
Gupshup Integrations
Gupshup integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Gupshup
Software Failure Risk Guidance
?for Gupshup
Overall Risk Meter
Top Failure Risks for Gupshup
Gupshup Inc News
Gupshup promotes Niyati Agarwal to Vice President
Gupshup has promoted Niyati Agarwal to Vice President - Product, Platform. Agarwal has been with Gupshup for over five years, previously serving as Senior Director - Platform Strategy. Her promotion marks a significant step in her career, reflecting her contributions to product development and platform initiatives.
Niyati Agarwal promoted to Vice President – Product & Platform at Gupshup
Niyati Agarwal has been promoted to Vice President - Product & Platform at Gupshup. Previously, she was the Senior Director - Platform Strategy. Agarwal has over ten years of experience in platform development, including product strategy and AI tools.
Truecaller and Gupshup partner to expand business messaging
Gupshup and Truecaller have partnered to enhance business messaging by integrating Gupshup's AI and messaging capabilities with Truecaller's verified messaging environment. This collaboration aims to offer enterprises richer, interactive communication channels, improving customer engagement and trust across India and international markets.
Truecaller Partners with Gupshup for Business Messaging
Gupshup partners with Truecaller to enhance business messaging services for enterprises in India, Egypt, Nigeria, and South Africa. The collaboration allows Gupshup to offer Truecaller's Business Messaging, enabling businesses to engage customers with verified, media-rich messages. This integration aims to improve business-to-consumer communication beyond traditional SMS, supporting functions like secure OTP delivery and feedback collection.
Gupshup Inc Profile
Company Name
Gupshup Inc
Company Website
https://www.gupshup.ai/HQ Location
415 Jackson Street, Suite B, San Francisco, CA 94111
Employees
251-500
Social
Financials
SERIES F
