Gupshup Overview
This is a summary of the comprehensive capabilities and benefits of Gupshup based on over 233 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Gupshup, belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Gupshup is right for your needs? Our Cuspera AI engine can evaluate how Gupshup fits your specific business needs, industry, and context. Get your personalized assessment report today.
Gupshup supports business activities such as:
- Communication Management
- Engagement Management
- Campaign Management
- International Marketing
- Conversion Management
Gupshup can help you with many business goals, such as Build Brand Awareness, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, and Improve ROI. It can help manage these activities if you use Chat Whatsapp Website etc. for these needs. As a solution, Gupshup's capabilities include Bot, and Templates.
Gupshup Internet Vertical is its biggest customer base.
Reviews
"...Without getting too technical, this means users who own, operate, or manage bots published using Gupshup s tool will be able to be found by end-users no matter what platform or framework they use now or in the future, something previously unavailable for bot owners. ..." Smart Messaging and the Rise of Fintech in India: A Conversation with Gupshup s Beerud Sheth
Cuspera Reviews
332 buyers and buying teams have used Cuspera to assess how well Gupshup solved their Bot Platform needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Business Priorities
Build Brand Awareness and Acquire Customers are the most popular business priorities peers achieved using Gupshup.
Use Cases
Peers recommend Communication Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Gupshup.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Communication Management with Chat, Whatsapp and Website |
4.40/5 ★ |
"...Without getting too technical, this means users who own, operate, or manage bots published using Gupshup s tool will be able to be found by end-users no matter what platform or framework they use now or in the future, something previously unavailable for bot owners. ..." Smart Messaging and the Rise of Fintech in India: A Conversation with Gupshup s Beerud Sheth |
sending & publishing communications |
4.34/5 ★ |
"..."More and more enterprises are sending messages because they find it's so convenient," Sheth told Business Insider...." Here's the pitch deck AI startup Gupshup used to raise $50 million to help businesses send better, more fun text messages to customers |
Engagement Management with Chat, Whatsapp and E-Mail |
4.52/5 ★ |
"...About the Author: Beerud Sheth is the cofounder and CEO of Gupshup, the world s leading smart messaging platform that enables enterprises to communicate and engage with their customers by building conversational experiences and chatbots...." The Evolution of Messaging: How IP Messaging is Upending SMS |
engaging and following up |
4.33/5 ★ |
"...About the Author: Beerud Sheth is the cofounder and CEO of Gupshup, the world s leading smart messaging platform that enables enterprises to communicate and engage with their customers by building conversational experiences and chatbots...." The Evolution of Messaging: How IP Messaging is Upending SMS |
Campaign Management |
3.42/5 ★ |
"...We automate delivery to our customers depending on the marketing campaign and customer preference...." Peer review by Tanya M, Assistant Marketing Manager, Internet |
PEER EXPERIENCES | |
---|---|
Communication Management with Chat, Whatsapp and Website |
4.40/5 ★ |
"...Without getting too technical, this means users who own, operate, or manage bots published using Gupshup s tool will be able to be found by end-users no matter what platform or framework they use now or in the future, something previously unavailable for bot owners. ..." Smart Messaging and the Rise of Fintech in India: A Conversation with Gupshup s Beerud Sheth |
|
sending & publishing communications |
4.40/5 ★ |
Engagement Management with Chat, Whatsapp and E-Mail |
4.52/5 ★ |
"...About the Author: Beerud Sheth is the cofounder and CEO of Gupshup, the world s leading smart messaging platform that enables enterprises to communicate and engage with their customers by building conversational experiences and chatbots...." The Evolution of Messaging: How IP Messaging is Upending SMS |
|
engaging and following up |
4.52/5 ★ |
Campaign Management |
3.42/5 ★ |
"...We automate delivery to our customers depending on the marketing campaign and customer preference...." Peer review by Tanya M, Assistant Marketing Manager, Internet |
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 233 insights from peers and experts to help you assess how these Gupshup use cases fit your Bot Platform needs.
Popular Business Setting
for Gupshup
Top Industries
- Internet
- Marketing and Advertising
Popular in
- Enterprise
- Small Business
Peer and Expert Opinion on Features
for Gupshup
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
bot | Read Reviews (70) |
Templates | Read Reviews (6) |
FEATURES | RATINGS AND REVIEWS |
---|---|
bot | Read Reviews (70) |
Templates | Read Reviews (6) |
IT and Other Capabilities
for Gupshup
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (1) |
Data Export | Read Reviews (2) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (1) |
Data Export | Read Reviews (2) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (25) |
Chat Support | Read Reviews (2) |
Email Support | Read Reviews (2) |
Phone Support | Read Reviews (1) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (25) |
Chat Support | Read Reviews (2) |
Email Support | Read Reviews (2) |
Phone Support | Read Reviews (1) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (17) |
Custom Reports | Read Reviews (17) |
Analytics | Read Reviews (2) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (17) |
Custom Reports | Read Reviews (17) |
Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Gupshup
Overall Risk Meter
Top Failure Risks for Gupshup
Vendor Profile Details
Company Name
Gupshup
Company Website
https://www.gupshup.io/HQ Location
415 Jackson Street, Suite B, San Francisco, CA 94111
Employees
251-500
Social
Financials
SERIES F