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WebEngage

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(11474 Reviews, Testimonials & Expert Opinions)
(11474 Reviews, Testimonials & Expert Opinions)

Marketing Automation tool to craft contextual and personalized campaigns

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About WebEngage

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.

Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.

WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.

Evaluating WebEngage for your Marketing Automation need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 11474 insights from peers and experts who used WebEngage to help you determine how well it fits your Marketing Automation needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well WebEngage solves your Marketing Automation needs.

Customer Testimonials

Anushray Gupta

CTO

Cuemath

Anushray Gupta

CTO

Cuemath

Our product and marketing teams are now more efficient at what they do!

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Neeraj Sanghani

Chief Strategy Officer

myGlamm

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level.

Case Studies

Case Study Yayvo.com

How Yayvo, Pakistan’s largest E-commerce company, uses Personalization and Journeys to increase conversions by 8%

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How Yayvo, Pakistan’s largest E-commerce company, uses Personalization and Journeys to increase conversions by 8%

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Case Study Zivame

How Zivame, an online lingerie retailer, uses Web Push & Web Pop-ups through Journeys to increase conversion by 20%

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How Zivame, an online lingerie retailer, uses Web Push & Web Pop-ups through Journeys to increase conversion by 20%

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Case Study Shaw Academy

Shaw Academy, a leading online education platform, boosts its revenue by 25% through multi-channel student engagement

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Shaw Academy, a leading online education platform, boosts its revenue by 25% through multi-channel student engagement

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Peer and Expert Opinions
for WebEngage

Goals

Enhance customer relationships and Increase sales & revenue are the most popular goals peers achieved using WebEngage .

Other goals:

  • Increase customer life time value
  • Improve ROI
  • Build brand awareness
  • Improve brand engagement
  • Improve consistency
  • Establish thought leadership
  • Acquire customers
  • Grow market share
  • Launch new products
  • Scale best practices
  • Improve digital and social presence
  • Improve stakeholder relations
  • Improve internal communications
  • Enter new markets internationally or locally
  • Improve visibility
  • Reduce bounce
  • Improve efficiency
See all goals See less goals

Channels

It is the best suited for e-mail, website, text SMS, channels.

Other channels:

  • mobile
  • promotions
  • social media
  • chat
  • Whatsapp
  • user generated content
  • blogs
  • games
  • phone calls
  • Facebook
  • offline
  • omnichannel
  • point of sale
  • coupons
  • mobile app
  • video
  • mass media
  • television
  • out of home
  • brochure
  • trade shows
  • display advertisement
  • channel partners
  • events
  • on premises
  • review sites
  • Amazon
  • billboards
  • radio
  • Netflix
  • print media
  • magazine
See all channels See less channels

Processes

Peers recommend engagement management, communication management, training & onboarding, as the business processes that they have been most satisfied while using WebEngage .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Engagement management

"...How DSP BlackRock, a large mutual funds company, uses Personalization to increase engagement through emails. ..."
Case Study DSP BlackRock

engaging and following up

engaging with scheduling & cadence

Communication management With E mail and Text sms

"...Headout sends contextual emails by mapping the right user attributes like language, product type, etc. and encourages abandoners to book an experience...."
Case Study Headout

sending & publishing communications

tracking & monitoring communications

Training & onboarding

"...Though the final delivery was a mix of offline and online learning, Cuemath needed technology for every aspect of their platform...."
Case Study Cuemath

+80 more business use cases

Our AI advisor, Wyz, harnessed 11474 insights from peers and experts to help you assess how these WebEngage use cases fit your Marketing Automation needs.

Popular Business Setting
for WebEngage

Top Industries

  • Information Technology and Services
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used WebEngage to Enhance customer relationships and Increase sales & revenue

Verify if it works for you

Peer and Expert Opinion on Features
for WebEngage

  • Low
  • Medium
  • High

Personalization

Alerts: popups & Notifications

Dashboard

Feedback surveys

Recording

IT and Other Capabilities
for WebEngage

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Email Support

24/7 Support

Chat Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for WebEngage

Vendor Profile Details

Company Name WebEngage
Company Website https://webengage.com/
HQ Location B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN
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