WebEngage Overview
WebEngage delivers a comprehensive suite for customer engagement and retention, focusing on maximizing revenue from existing clients. This platform integrates a Customer Data Platform (CDP) with omnichannel campaign management and personalization tools for web and app environments. By unifying data silos, WebEngage empowers brands to leverage data-driven insights for crafting precise engagement strategies. The platform's ease of use facilitates the execution of creative, hyper-personalized campaigns, enhancing customer conversion rates. With a focus on data security and seamless integration with existing tools, WebEngage positions itself as a vital asset for businesses aiming to elevate their marketing automation efforts and achieve substantial ROI.
Use Cases
Customers recommend Engagement Management, Onboarding, Campaign Management, as the business use cases that they have been most satisfied with while using WebEngage.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using WebEngage.
WebEngage Use-Cases and Business Priorities: Customer Satisfaction Data
WebEngage works with different mediums / channels such as E-Mail. and Text SMS.
WebEngage's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and WebEngage support capabilities include AI Powered, Email Support, 24/7 Support, etc. also WebEngage analytics capabilities include Analytics, and Custom Reports.
Reviews
"WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying!" - Divya Dixit
WebEngage, AgencyAnalytics, omnisend, VBOUT, Klaviyo, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
WebEngage is a full-stack customer engagement platform offering CDP, omnichannel campaigns, and personalization. Brands are helped to boost revenue from existing customers.
Popular Business Setting
for WebEngage
Top Industries
- Information Technology and Services
- Internet
- Retail
Popular in
- Mid Market
- Enterprise
- Small Business
WebEngage is popular in Information Technology And Services, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.
WebEngage Customer wins, Customer success stories, Case studies
What Are the key features of WebEngage for Engagement Management?
What Are the key features of WebEngage for Onboarding?
What benefits does WebEngage offer for Campaign Management?
How efficiently Does WebEngage manage your Communication Management?
How can WebEngage enhance your Customer Feedback Management process?
61 buyers and buying teams have used Cuspera to assess how well WebEngage solved their Marketing Automation needs. Cuspera uses 8911 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
|
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
|
Great service, helpful team, and an ever-evolving product. Such is the ease of usability that it takes very little time to make someone new to learn the tool and start implementing journeys and automation. Testimonial By Bharat Bhatia |
| CUSTOMERS | TESTIMONIALS |
|---|---|
Divya Dixit SVP Direct Revenue, Marketing & Analytics AltBalaji |
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
Neeraj Sanghani Chief Strategy Officer myGlamm |
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
Bharat Bhatia VP Marketing Junglee Games |
Great service, helpful team, and an ever-evolving product. Such is the ease of usability that it takes very little time to make someone new to learn the tool and start implementing journeys and automation. Testimonial By Bharat Bhatia |
TimesPro - Education
Read more →Testbook - Education
Read more →Mortantra - Retail
Read more →LOTS - Retail
Read more →Grouu
Read more →Eureka Forbes - Consumer Goods
Read more →The What: Why & How of Retention Marketing
Frequently Asked Questions(FAQ)
for WebEngage
What is WebEngage?
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.
Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.
WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.
What is WebEngage used for?
What are the top features of WebEngage?
Who uses WebEngage?
What are WebEngage alternatives?
Where is WebEngage located?
WebEngage Competitors
WebEngage Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
WebEngage Integrations
WebEngage integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for WebEngage
Overall Risk Meter
Top Failure Risks for WebEngage
WebEngage News
Pathkind Labs Partners with WebEngage to Optimize Patient Engagement
Pathkind Labs has partnered with WebEngage to enhance patient engagement. This collaboration aims to leverage WebEngage's customer engagement platform to improve communication and interaction with patients, thereby optimizing the overall patient experience.
Pathkind and WebEngage unite to deliver personalised, data-driven patient experiences - IndiaMedToday
WebEngage has partnered with Pathkind Labs to enhance patient engagement through a unified digital ecosystem. This collaboration integrates multiple platforms for real-time interactions, improving patient data visibility and communication efficiency. The initiative aims to deliver personalized experiences, boost lead recovery, and increase patient satisfaction, marking a significant advancement in digital healthcare communication.
SaffronStays partners with WebEngage to elevate guest experience - Hotelier India
WebEngage has partnered with SaffronStays to enhance guest experiences through personalized communication and engagement strategies. This collaboration aims to increase SaffronStays' ROI by driving repeat bookings and customer loyalty. WebEngage's platform will enable SaffronStays to deliver timely, personalized interactions, potentially boosting direct reservations by 40% and reducing reliance on third-party channels.
Can WebEngage Power Martech Growth With Its GenAI Play - StartupNews.fyi
WebEngage has transformed its platform to leverage AI for enhanced customer engagement and retention. The company has evolved into a full-stack solution provider, addressing data-heavy martech use cases. This strategic shift positions WebEngage to capitalize on AI-driven market opportunities.
WebEngage Profile
Company Name
WebEngage
Company Website
https://webengage.com/HQ Location
B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN
Employees
251-500
Social
Financials
SERIES B