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WebEngage

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(5322 Reviews, Testimonials & Expert Opinions)
(5322 Reviews, Testimonials & Expert Opinions)

Marketing Automation tool to craft contextual and personalized campaigns to engage your users.

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About WebEngage

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.

Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.

WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.

Evaluating WebEngage for your Marketing Automation need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 5322 insights from peers and experts who used WebEngage to help you determine how well it fits your Marketing Automation needs.

Reviews - Customer Testimonials

Anushray Gupta

CTO

Cuemath

Anushray Gupta

CTO

Cuemath

Our product and marketing teams are now more efficient at what they do!

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Neeraj Sanghani

Chief Strategy Officer

myGlamm

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level.

Reviews - Case Studies

Case Study Yayvo.com

How Yayvo, Pakistan’s largest E-commerce company, uses Personalization and Journeys to increase conversions by 8%

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How Yayvo, Pakistan’s largest E-commerce company, uses Personalization and Journeys to increase conversions by 8%

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Case Study Zivame

How Zivame, an online lingerie retailer, uses Web Push & Web Pop-ups through Journeys to increase conversion by 20%

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How Zivame, an online lingerie retailer, uses Web Push & Web Pop-ups through Journeys to increase conversion by 20%

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Case Study Shaw Academy

Shaw Academy, a leading online education platform, boosts its revenue by 25% through multi-channel student engagement

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Shaw Academy, a leading online education platform, boosts its revenue by 25% through multi-channel student engagement

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Peer and Expert Opinions
for WebEngage

Goals

Enhance customer relationships and Increase sales & revenue are the most popular goals peers achieved using WebEngage .

Other goals:

  • Improve ROI
  • Improve brand engagement
  • Increase customer life time value
  • Improve internal communications
  • Improve stakeholder relations
  • Build brand awareness
  • Launch new products
  • Acquire customers
  • Scale best practices
  • Improve consistency
  • Improve digital and social presence
  • Grow market share
See all goals See less goals

Channels

It is the best suited for e-mail, website, text SMS, channels.

Other channels:

  • mobile
  • chat
  • Whatsapp
  • social media
  • Facebook
  • promotions
  • omnichannel
  • phone calls
  • user generated content
  • blogs
  • games
  • offline
  • coupons
  • point of sale
  • channel partners
  • display advertisement
  • video
  • mobile app
  • trade shows
  • on premises
  • events
See all channels See less channels

Processes

Peers recommend engagement management, communication management, campaign management, as the business processes that they have been most satisfied while using WebEngage .

Read Peer and Expert Experience for Business Use Cases

Engagement management

Engaging and following up

Engaging with scheduling & cadence

Communication management With E mail and Text sms

Sending & publishing communications With E mail and Text sms

Campaign management

Campaign analytics With E mail and Mobile

Campaign monitoring With Mobile

Training & onboarding

Customer feedback management With Website

Measuring net promoter score With Promotions

Advertisement With Website

Segmentation and targeting

Lead nurturing

Product marketing

Generation of new leads With E mail and Mobile

Workflow management With E mail

Touchpoint management With E mail and Website and Text sms

Loyalty management With Website

Identify target customers With Website

Products & pricelist management

Capturing leads With E mail and Website

Customer case management

Social media management With User generated content and Blogs

Social media analytics

Lifetime value management With Promotions

Channel management With E mail and Website and Text sms

Channel marketing With Channel partners and Video

Lead qualification With E mail and User generated content and Blogs

Lead qualification: behavioural With E mail

Lead qualification: technographic With User generated content and Blogs

Funnel analysis With Mobile and Phone calls and Website

Promotion management With Promotions and Coupons

Digital marketing

Lead engagement With Website and Games

Conversion management With Website

Referral management

Helpdesk management With Phone calls

Discount management With Promotions and Coupons

Market survey

Cross selling With E mail

Direct marketing

Playbook creation

Drip marketing With E mail

Collaboration

Content management With E mail and Website and User generated content and Blogs

Sales document management

Event management

Personalized marketing

Lead management

Lead scoring With Mobile and Website and Mobile app

Partner marketing

Competitive intelligence

See allless Activities

Popular Business Setting
for WebEngage

Top Industries

  • Information Technology and Services
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used WebEngage to Enhance customer relationships and Increase sales & revenue

Verify if it works for you

IT and Other Capabilities
for WebEngage

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Email Support

Chat Support

Phone Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for WebEngage

Vendor Profile Details

Company Name WebEngage
Company Website https://webengage.com/
HQ Location B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN
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