WebEngage Overview
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.
Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.
WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.
Cuspera Reviews
61 buyers and buying teams have used Cuspera to assess how well WebEngage solved their Marketing Automation needs. Cuspera uses 8911 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using WebEngage.
Use Cases
Peers recommend Engagement Management , Training & Onboarding , Campaign Management , as the business use cases that they have been most satisfied while using WebEngage.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.81/5 ★ |
"...How DSP BlackRock, a large mutual funds company, uses Personalization to increase engagement through emails. ..." Case Study DSP BlackRock |
| engaging and following up |
4.83/5 ★ |
|
| engaging with scheduling & cadence |
4.35/5 ★ |
|
| Training & Onboarding |
4.88/5 ★ |
"...Your users share their birthdays during onboarding or any other stage in their lifecycle...." Wish Your Users A 'Happy Birthday!' Using The WebEngage Journey Designer |
| Campaign Management |
4.97/5 ★ |
"...Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time. ..." Marketing Automation to Enhance User Engagement for Direct-to-Consumer Businesses |
| campaign analytics |
4.95/5 ★ |
|
| campaign monitoring |
4.87/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.81/5 ★ |
"...How DSP BlackRock, a large mutual funds company, uses Personalization to increase engagement through emails. ..." Case Study DSP BlackRock |
|
| engaging and following up |
4.81/5 ★ |
| engaging with scheduling & cadence |
4.81/5 ★ |
| Training & Onboarding |
4.88/5 ★ |
"...Your users share their birthdays during onboarding or any other stage in their lifecycle...." Wish Your Users A 'Happy Birthday!' Using The WebEngage Journey Designer |
|
| Campaign Management |
4.97/5 ★ |
"...Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time. ..." Marketing Automation to Enhance User Engagement for Direct-to-Consumer Businesses |
|
| campaign analytics |
4.97/5 ★ |
| campaign monitoring |
4.97/5 ★ |
81+ more Business Use Cases
Our AI advisor, Wyz, harnessed 8911 insights from peers and experts to help you assess how these WebEngage use cases fit your Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
|
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
|
Our product and marketing teams are now more efficient at what they do! Testimonial By Anushray Gupta |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Neeraj Sanghani Chief Strategy Officer myGlamm |
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
|
Divya Dixit SVP Direct Revenue, Marketing & Analytics AltBalaji |
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
|
Anushray Gupta CTO Cuemath |
Our product and marketing teams are now more efficient at what they do! Testimonial By Anushray Gupta |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Shine.comRead More |
|
Case Study KaymuRead More |
|
Case Study SulekhaRead More |
Popular Business Setting
for WebEngage
Top Industries
- Information Technology and Services
- Internet
- Retail
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used WebEngage to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for WebEngage
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (745) |
| Alerts: popups & Notifications | Read Reviews (521) |
| Dashboard | Read Reviews (193) |
| Feedback surveys | Read Reviews (173) |
| Recording | Read Reviews (46) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (745) |
| Alerts: popups & Notifications | Read Reviews (521) |
| Dashboard | Read Reviews (193) |
| Feedback surveys | Read Reviews (173) |
| Recording | Read Reviews (46) |
IT and Other Capabilities
for WebEngage
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (423) |
| Data Export | Read Reviews (393) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (423) |
| Data Export | Read Reviews (393) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (108) |
| 24/7 Support | Read Reviews (508) |
| Chat Support | Read Reviews (88) |
| Phone Support | Read Reviews (75) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (108) |
| 24/7 Support | Read Reviews (508) |
| Chat Support | Read Reviews (88) |
| Phone Support | Read Reviews (75) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
Software Failure Risk Guidance
?for WebEngage
Overall Risk Meter
Top Failure Risks for WebEngage
Vendor Profile Details
Company Name
WebEngage
Company Website
https://webengage.com/HQ Location
B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN
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