WebEngage Overview
This is a summary of the comprehensive capabilities and benefits of WebEngage based on over 8911 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
WebEngage, Iterable, Sendoso, Adobe Marketo Engage, Alyce, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if WebEngage is right for your needs? Our Cuspera AI engine can evaluate how WebEngage fits your specific business needs, industry, and context. Get your personalized assessment report today.
WebEngage supports business activities such as:
- Engagement Management
- Training & Onboarding
- Campaign Management
- Communication Management
- Customer Feedback Management
WebEngage can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Increase Customer Life Time Value, Improve ROI, etc. It can help manage these activities if you use E-Mail and Text SMS for these needs. As a solution, WebEngage's capabilities include Personalization, Alerts: Popups & Notifications, Dashboard, etc.
WebEngage Information Technology and Services Vertical is its biggest customer base.
Reviews
"From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. " - Neeraj Sanghani
Cuspera Reviews
61 buyers and buying teams have used Cuspera to assess how well WebEngage solved their Marketing Automation needs. Cuspera uses 8911 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using WebEngage.
Use Cases
Peers recommend Engagement Management , Training & Onboarding , Campaign Management , as the business use cases that they have been most satisfied while using WebEngage.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.81/5 ★ |
"...The powerful survey tool helps us engage site visitors and helps in improving conversions...." Peer review by Ritesh Dwivedy, Chief Executive Officer, Just Eat |
| engaging and following up |
4.83/5 ★ |
"...He is striving to develop EngageCast into the leading podcast for user retention & engagement with cutting-edge, top-quality content...." Episode 13: Rewriting the Marketing Playbook for 2020 & Beyond | Siddharth Dwivedi |
| engaging with scheduling & cadence |
4.35/5 ★ |
"...WebEngage has brought more cadence and rigor to our communication...." Toppr Gets 133% Growth In Conversions Using WebEngage |
| Training & Onboarding |
4.88/5 ★ |
"...Team Lead - Engineering, Goibibo InGo-MMT was able to go live within 30 days with the support of WebEngage onboarding team. ..." Go-MMT Boosts Hotel Partner Engagement By 20% |
| Campaign Management |
4.97/5 ★ |
"...Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time. ..." Marketing Automation to Enhance User Engagement for Direct-to-Consumer Businesses |
| campaign analytics |
4.95/5 ★ |
"...Campaign Analytics...." Marketing Automation to Enhance Customer Engagement for Fashion & Lifestyle Businesses |
| campaign monitoring |
4.87/5 ★ |
"...As users interact with the drip campaign, each interaction is tracked as a campaign event or a performance indicator...." Edelweiss Tokio Life Boosts Conversion by 47% |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.81/5 ★ |
"...The powerful survey tool helps us engage site visitors and helps in improving conversions...." Peer review by Ritesh Dwivedy, Chief Executive Officer, Just Eat |
|
| engaging and following up |
4.81/5 ★ |
| engaging with scheduling & cadence |
4.81/5 ★ |
| Training & Onboarding |
4.88/5 ★ |
"...Team Lead - Engineering, Goibibo InGo-MMT was able to go live within 30 days with the support of WebEngage onboarding team. ..." Go-MMT Boosts Hotel Partner Engagement By 20% |
|
| Campaign Management |
4.97/5 ★ |
"...Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time. ..." Marketing Automation to Enhance User Engagement for Direct-to-Consumer Businesses |
|
| campaign analytics |
4.97/5 ★ |
| campaign monitoring |
4.97/5 ★ |
81+ more Business Use Cases
Our AI advisor, Wyz, harnessed 8911 insights from peers and experts to help you assess how these WebEngage use cases fit your Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
|
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi |
|
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Neeraj Sanghani Chief Strategy Officer myGlamm |
From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani |
|
Aswin Ravi AVP, Customer Services & Implementation WebEngage |
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi |
|
Divya Dixit SVP Direct Revenue, Marketing & Analytics AltBalaji |
WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Yatra.comRead More |
|
Case Study CuemathRead More |
|
Case Study SulekhaRead More |
Frequently Asked Questions(FAQ)
for WebEngage
What is WebEngage?
What is WebEngage used for?
What are the top features of WebEngage?
Who uses WebEngage?
What are WebEngage alternatives?
Where is WebEngage located?
Popular Business Setting
for WebEngage
Top Industries
- Information Technology and Services
- Internet
- Retail
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used WebEngage to Enhance customer relationships and Acquire customers
WebEngage Alternatives
Peer and Expert Opinion on Features
for WebEngage
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (745) |
| Alerts: popups & Notifications | Read Reviews (521) |
| Dashboard | Read Reviews (193) |
| Feedback surveys | Read Reviews (173) |
| Recording | Read Reviews (46) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (745) |
| Alerts: popups & Notifications | Read Reviews (521) |
| Dashboard | Read Reviews (193) |
| Feedback surveys | Read Reviews (173) |
| Recording | Read Reviews (46) |
IT and Other Capabilities
for WebEngage
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (423) |
| Data Export | Read Reviews (393) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (423) |
| Data Export | Read Reviews (393) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (108) |
| 24/7 Support | Read Reviews (508) |
| Chat Support | Read Reviews (88) |
| Phone Support | Read Reviews (75) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (108) |
| 24/7 Support | Read Reviews (508) |
| Chat Support | Read Reviews (88) |
| Phone Support | Read Reviews (75) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (445) |
| Custom Reports | Read Reviews (898) |
Software Failure Risk Guidance
?for WebEngage
Overall Risk Meter
Top Failure Risks for WebEngage
Vendor Profile Details
Company Name
WebEngage
Company Website
https://webengage.com/HQ Location
B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN
Employees
251-500
Social
Financials
SERIES B
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