About WebEngage

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.

Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.

WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well WebEngage solves your Marketing Automation needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using WebEngage.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Improve ROI
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Consistency
  • Establish Thought Leadership
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve Visibility
  • Reduce Bounce
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Training & Onboarding , Campaign Management , as the business use cases that they have been most satisfied while using WebEngage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.81/5

Read Reviews (1437)

"...On-Site Notifications are highly engaging, segmenting is easy, uploading creative and setting rules is really easy . ...." Peer review by Mohamed T., Head of E-Marketing, Marketing and Advertising
engaging and following up

4.83/5

Read Reviews (967)

engaging with scheduling & cadence

4.35/5

Read Reviews (4)

Training & Onboarding

4.88/5

Read Reviews (149)

"...Though the final delivery was a mix of offline and online learning, Cuemath needed technology for every aspect of their platform...." Case Study Cuemath
Campaign Management

4.97/5

Read Reviews (132)

"...It provides engagement and analytics on the same dashboard that has made things quite easier on the campaign management side...." Case Study Shuttl
campaign analytics

4.95/5

Read Reviews (64)

campaign monitoring

4.87/5

Read Reviews (20)

PEER EXPERIENCES
Engagement Management

4.81/5

Read Reviews (1437)

"...On-Site Notifications are highly engaging, segmenting is easy, uploading creative and setting rules is really easy . ...." Peer review by Mohamed T., Head of E-Marketing, Marketing and Advertising
engaging and following up

4.81/5

Read Reviews (967)

engaging with scheduling & cadence

4.81/5

Read Reviews (4)

Training & Onboarding

4.88/5

Read Reviews (149)

"...Though the final delivery was a mix of offline and online learning, Cuemath needed technology for every aspect of their platform...." Case Study Cuemath
Campaign Management

4.97/5

Read Reviews (132)

"...It provides engagement and analytics on the same dashboard that has made things quite easier on the campaign management side...." Case Study Shuttl
campaign analytics

4.97/5

Read Reviews (64)

campaign monitoring

4.97/5

Read Reviews (20)

80+ more Business Use Cases

Our AI advisor, Wyz, harnessed 8911 insights from peers and experts to help you assess how these WebEngage use cases fit your Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Anushray Gupta

CTO

Cuemath

Our product and marketing teams are now more efficient at what they do! Testimonial By Anushray Gupta

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani
CUSTOMERS TESTIMONIALS

Anushray Gupta

CTO

Cuemath

Our product and marketing teams are now more efficient at what they do! Testimonial By Anushray Gupta

Aswin Ravi

AVP, Customer Services & Implementation

WebEngage

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth. Testimonial By Aswin Ravi

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani

Case Studies

COMPANY CASE STUDIES
Case Study Yayvo.com

How Yayvo, Pakistan’s largest E-commerce company, uses Personalization and Journeys to increase conversions by 8%

Read More
Case Study Zivame

How Zivame, an online lingerie retailer, uses Web Push & Web Pop-ups through Journeys to increase conversion by 20%

Read More
Case Study Shaw Academy

Shaw Academy, a leading online education platform, boosts its revenue by 25% through multi-channel student engagement

Read More

Popular Business Setting

for WebEngage

Top Industries

  • Information Technology and Services
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used WebEngage to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for WebEngage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.00/5

Read Reviews (745)
Alerts: popups & Notifications

4.01/5

Read Reviews (521)
Dashboard

4.06/5

Read Reviews (193)
Feedback surveys

4.35/5

Read Reviews (173)
Recording

3.67/5

Read Reviews (46)
FEATURES RATINGS AND REVIEWS
Personalization

4.00/5

Read Reviews (745)
Alerts: popups & Notifications

4.01/5

Read Reviews (521)
Dashboard

4.06/5

Read Reviews (193)
Feedback surveys

4.35/5

Read Reviews (173)
Recording

3.67/5

Read Reviews (46)

IT and Other Capabilities

for WebEngage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.85/5

Read Reviews (423)
Data Export

3.79/5

Read Reviews (393)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.85/5

Read Reviews (423)
Data Export

3.79/5

Read Reviews (393)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.07/5

Read Reviews (108)
24/7 Support

4.03/5

Read Reviews (508)
Chat Support

3.92/5

Read Reviews (88)
Phone Support

3.75/5

Read Reviews (75)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.07/5

Read Reviews (108)
24/7 Support

4.03/5

Read Reviews (508)
Chat Support

3.92/5

Read Reviews (88)
Phone Support

3.75/5

Read Reviews (75)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.10/5

Read Reviews (12)
Analytics

3.91/5

Read Reviews (445)
Custom Reports

3.80/5

Read Reviews (898)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.10/5

Read Reviews (12)
Analytics

3.91/5

Read Reviews (445)
Custom Reports

3.80/5

Read Reviews (898)

Failure Risk Guidance Security Report

?

for WebEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for WebEngage

Vendor Profile Details

Company Name

WebEngage

Company Website

https://webengage.com/

HQ Location

B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN

Social