Infobip Overview
Infobip addresses the challenge of fragmented customer engagement with its omnichannel marketing platform. It simplifies communication by enabling businesses to connect with customers through email, SMS, chatbots, and custom solutions via APIs. This platform is designed to enhance customer interaction across various channels, ensuring seamless communication and improved customer journeys. Infobip's drag-and-drop interface allows for easy creation of personalized campaigns, fostering stronger customer relationships and loyalty. The platform also supports secure customer interactions and provides tools for user authentication, enhancing trust and security. Infobip's solutions are scalable, catering to diverse industry needs, from banking to healthcare, and offer real-time support and insights. This positions businesses to achieve higher ROI by optimizing customer engagement and satisfaction.
Use Cases
Customers recommend Engagement Management, Communication Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Infobip.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Infobip.
Infobip Use-Cases and Business Priorities: Customer Satisfaction Data
Infobip works with different mediums / channels such as Text SMS. Chat. and Phone Calls.
Infobip's features include Personalization, and Alerts: Popups & Notifications. and Infobip support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Infobip analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Unique reports give us much more detail around our campaigns and engagement processes...." Peer review by Bojan sturm, International Print and Telemarketing Director, Studio Moderna
Infobip, Attentive, ChurnZero, Alpha Anywhere, Onesignal, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Infobip, the best omnichannel marketing platform, engages customers with drag-and-drop email, SMS, and chatbots. Custom solutions are built using top-tier APIs.
Popular Business Setting
for Infobip
Top Industries
- Computer Software
- Retail
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Infobip is popular in Computer Software, and Retail, and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Infobip Use Cases
How does Infobip address your Engagement Management Challenges?
What solutions does Infobip provide for Communication Management?
How does Infobip facilitate Customer Feedback Management?
Why is Infobip the best choice for Onboarding?
How does Infobip address your Loyalty Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Infobip solved their Mobile Marketing needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Case Studies
CASE STUDY Metrobank
CASE STUDY Rappi
CASE STUDY Uber
CASE STUDY nextbike
CASE STUDY Vai de Bus
CASE STUDY Floward
Video
Start sending SMS messages to your customers with Infobip
Frequently Asked Questions(FAQ)
for Infobip
What is Infobip used for?
What are the top features of Infobip?
Who uses Infobip?
What are Infobip alternatives?
Where is Infobip located?
Peers used Infobip for engagement management and communication management
Infobip Competitors
Infobip Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
Infobip Integrations
Infobip integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Infobip
Software Failure Risk Guidance
?for Infobip
Overall Risk Meter
Top Failure Risks for Infobip
Infobip Ltd. News
Batelco and Infobip Announce Strategic Partnership to Power Bahrain's Digital Transformation
Batelco and Infobip have formed a strategic partnership to launch an Omni-Channel platform in Bahrain, enhancing digital communication for businesses, especially in the SME, banking, and finance sectors. This platform, powered by Infobip's CPaaS solution, offers multi-channel communication, real-time analytics, and secure, efficient message delivery, supporting Bahrain's digital transformation.
Infobip and the MoneyGram Haas F1 Team Redefine Fan Engagement in Austin - The Joplin Globe
Infobip and the MoneyGram Haas F1 Team have launched an interactive fan experience during the race week in Austin, Texas. This collaboration enhances fan engagement through RCS and WhatsApp, allowing simultaneous one-to-one interactions with thousands of fans. The initiative positions the MoneyGram Haas F1 Team as a tech-forward entity, offering richer race day experiences.
BT and Infobip Expand Partnership to Deliver AI - Powered Communications
BT and Infobip have expanded their partnership to offer AI-powered communication services globally. This collaboration combines BT's voice and inbound contact capabilities with Infobip's cloud communications platform, enhancing customer engagement through advanced conversational AI. Infobip will resell BT's services, while BT will offer Infobip's messaging solutions, unifying customer contact centers into a single virtual network.
Ooredoo Kuwait Partners With Infobip To Transform Customer Interactions With Agentic AI
Ooredoo Kuwait and Infobip have partnered to launch the Conversational Experience Orchestration Platform (CXOP) featuring Agentic AI in Kuwait. This collaboration aims to enhance customer interactions through AI-driven, omnichannel communication solutions, including platforms like WhatsApp and Apple Business Chat. The partnership seeks to drive digital transformation and improve customer engagement for Kuwaiti enterprises.
Infobip Ltd. Profile
Company Name
Infobip Ltd.
Company Website
https://www.infobip.com/HQ Location
London, England
Employees
1001-5000
Social
Financials
PRIVATE
