Product Business Settings

Infobip is popular in Computer Software, Retail industries and is widely used by Enterprise, Mid Market, and Large Enterprise.

Integrations

Marketing Automation
Other Demand Generation
Project Management
Email Marketing

Infobip Product Overview

Infobip addresses the challenge of fragmented customer engagement with its omnichannel marketing platform. It simplifies communication by enabling businesses to connect with customers through email, SMS, chatbots, and custom solutions via APIs. This platform is designed to enhance customer interaction across various channels, ensuring seamless communication and improved customer journeys. Infobip's drag-and-drop interface allows for easy creation of personalized campaigns, fostering stronger customer relationships and loyalty. The platform also supports secure customer interactions and provides tools for user authentication, enhancing trust and security. Infobip's solutions are scalable, catering to diverse industry needs, from banking to healthcare, and offer real-time support and insights. This positions businesses to achieve higher ROI by optimizing customer engagement and satisfaction.

How satisfied the customers are with Infobip use-cases

Reviews

"...This is the data we rely on not just for offers to customers, but targeting campaigns for sponsors as well...." Peer review by Isabella zuluaga, Content Marketing & Communications, Rappi

Infobip Customer Insights, Testimonials and Case Studies

How does Infobip facilitate Engagement Management?

Why is Infobip the best choice for Communication Management?

What solutions does Infobip provide for Customer Feedback Management?

What makes Infobip ideal for Onboarding?

What benefits does Infobip offer for Loyalty Management?

What is Infobip used for?

Infobip is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Customer Feedback Management .

What are the top features of Infobip?

Personalization, Alerts: popups & Notifications are some of the top features of Infobip.

Who uses Infobip?

Infobip is used by Computer Software, Retail among other industries.

What are Infobip alternatives?

Attentive, ChurnZero, Alpha Anywhere and Onesignal are popular alternatives for Infobip.

Where is Infobip located?

Infobip is headquartered at London, England.

11 buyers and buying teams have used Cuspera to assess how well Infobip solved their Mobile Marketing needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

 

Telcos Must Embrace AI To Stay Relevant: Infobips Nikhil Shoorji

Infobip's Executive Director, Nikhil Shoorji, discusses the transformative impact of AI, RCS, and OTT collaborations on the telecom industry. Infobip supports telcos by offering AI-driven automation ...and omnichannel platforms, enhancing customer engagement and creating new revenue streams. The company is also leveraging partnerships to enable RCS adoption and network APIs for anti-fraud solutions, positioning itself as a key player in the telecom industry's digital transformation.

Read on →
 

Infobip enables Metrobank to seamlessly deploy Viber rich business messaging - Infobip

Infobip has partnered with Metrobank to deploy Viber rich business messaging, enhancing Metrobank's customer communication strategy. This integration allows Metrobank to send personalized messages wi...th rich content like images and videos, achieving up to 50% cost savings compared to traditional SMS. The collaboration aims to expand further, incorporating two-way conversational messaging to improve customer experiences.

Read on →
 

Press Release from Business Wire : Infobip

Infobip has partnered with Virgin Atlantic to enhance online check-in rates at London Heathrow using a WhatsApp messaging solution. This initiative, powered by Infobip's Moments platform, has increas...ed online check-ins by 11%, improving passenger experience and operational efficiency. The solution will expand to other UK airports, offering multichannel capabilities for global adaptability.

Read on →

Angel One - Financial Services

Infobip helped Angel One improve customer experience with a conversational omnichannel strategy. Angel One used Infobip's customer engagement and cloud contact center solutions. This approach made co...mmunication with customers easier and faster. Angel One now connects with users on many channels. The new system supports better customer service and engagement.

Read on →

Ibancar - Financial Services

Ibancar used Infobip's conversational messaging to improve digital credit journeys. The solution helped customers move from application to approval faster. Ibancar streamlined communication and made ...the process easier for users. The case highlights the use of customer engagement and messaging automation in financial services. Results focus on better customer experience and efficient credit approvals.

Read on →

Rappi - Internet

Rappi wanted to improve how they reached their users with messages. They used Infobip to send targeted SMS campaigns. This helped them deliver messages to the right people at the right time. As a res...ult, their campaigns became more effective. They saw better engagement from their users.

Read on →

Start sending SMS messages to your customers with Infobip

Video Thumbnail
lightning

Peers used Infobip for engagement management and communication management

Infobip Competitors

Infobip Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (4)
Custom Reports

4.78/5 ★

Read Reviews (22)
Analytics

4.52/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (4)
Custom Reports

4.78/5 ★

Read Reviews (22)
Analytics

4.52/5 ★

Read Reviews (8)

Infobip Integrations

Infobip integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.78/5 ★

Read Reviews (18)
Data Export

4.58/5 ★

Read Reviews (9)

Pipefy

4.67 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

WebEngage

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Typeform

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Jotform

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Infobip

Drip

4.44 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Teamwork

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Crisp Customer Messaging Platform

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Nationbuilder

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Canva

4.69 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Infobip

Overall Risk Meter

Low Medium High

Top Failure Risks for Infobip

Infobip Ltd. News

Partnership
 

Riassunto: Infobip e il MoneyGram Haas F1 Team collaborano per ...

Infobip has formed a multi-year collaboration with the MoneyGram Haas F1 Team to enhance fan engagement through digital experiences. Infobip's cloud communication platform will enable personalized, real-time interactions using technologies like Rich Communication Services and WhatsApp, powered by AI, to connect fans more closely with the team's activities.

Read more →
Executive
 

Infobip strengthens leadership to drive growth and innovation

Infobip has announced key leadership changes effective January 1, 2026, to support its growth and innovation strategy. Kreso Zmak becomes Chief Innovation Officer, focusing on AI adoption. Ante Pamukovic is named Chief Revenue Officer, emphasizing automation and global alignment. Veselin Vukovic joins the Board as Chief Alliances Officer, and Igor Dvorsak is promoted to Senior VP of Operations, enhancing regional coordination.

Read more →
Awards
 

[PRNewswire] Infobip strengthens leadership to drive growth and innovation - Yonhap News Agency

Infobip has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS) for the third consecutive year. The company is noted for its Completeness of Vision and Ability to Execute. Infobip's omnichannel platform supports voice, SMS, email, and RCS, and it collaborates with companies like Deutsche Telekom and NVIDIA to advance AI and communication technologies.

Read more →
Awards
 

Infobip has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS)

Infobip has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS) for the third consecutive year. The company is noted for its Completeness of Vision and Ability to Execute. Infobip's omnichannel platform supports voice, SMS, email, and RCS, and it collaborates with major companies like Microsoft and Uber.

Read more →

Infobip Ltd. Profile

Company Name

Infobip Ltd.

Company Website

https://www.infobip.com/

HQ Location

London, England

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE