Infobip Overview
Infobip addresses the challenge of fragmented customer engagement with its omnichannel marketing platform. It simplifies communication by enabling businesses to connect with customers through email, SMS, chatbots, and custom solutions via APIs. This platform is designed to enhance customer interaction across various channels, ensuring seamless communication and improved customer journeys. Infobip's drag-and-drop interface allows for easy creation of personalized campaigns, fostering stronger customer relationships and loyalty. The platform also supports secure customer interactions and provides tools for user authentication, enhancing trust and security. Infobip's solutions are scalable, catering to diverse industry needs, from banking to healthcare, and offer real-time support and insights. This positions businesses to achieve higher ROI by optimizing customer engagement and satisfaction.
Use Cases
Customers recommend Engagement Management, Communication Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Infobip.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Infobip.
Infobip Use-Cases and Business Priorities: Customer Satisfaction Data
Infobip works with different mediums / channels such as Text SMS. Chat. and Phone Calls.
Infobip's features include Personalization, and Alerts: Popups & Notifications. and Infobip support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Infobip analytics capabilities include Custom Reports, and Analytics.
Reviews
"...We would like to thank to Infobip to help us discover the OMNI channel communication to engage with our tech savvy customers...." Peer review by Atanas atanasov, Project Manager, Sila BG
Infobip, Attentive, ChurnZero, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Infobip, the best omnichannel marketing platform, engages customers with drag-and-drop email, SMS, and chatbots. Custom solutions are built using top-tier APIs.
Popular Business Setting
for Infobip
Top Industries
- Computer Software
- Retail
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Infobip is popular in Computer Software, and Retail, and is widely used by Enterprise, Mid Market, and Large Enterprise.
Infobip Customer wins, Customer success stories, Case studies
What Are the key features of Infobip for Engagement Management?
How efficiently Does Infobip manage your Communication Management?
Why is Infobip the best choice for Customer Feedback Management?
What makes Infobip ideal for Onboarding?
How can Infobip optimize your Loyalty Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Infobip solved their Mobile Marketing needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
UME - Financial Services
Read more →Podravka (Coolinarika) - Food & Beverages
Read more →Neo Pay Iraq - Financial Services
Read more →Start sending SMS messages to your customers with Infobip
Frequently Asked Questions(FAQ)
for Infobip
What is Infobip used for?
What are the top features of Infobip?
Who uses Infobip?
What are Infobip alternatives?
Where is Infobip located?
Peers used Infobip for engagement management and communication management
Infobip Competitors
Infobip Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
Infobip Integrations
Infobip integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Infobip
Software Failure Risk Guidance
?for Infobip
Overall Risk Meter
Top Failure Risks for Infobip
Infobip Ltd. News
Infobip Brings Voice Calling to WhatsApp Business Users
Infobip Brings Voice Calling to WhatsApp Business Users
Infobip and the MoneyGram Haas F1 Team Redefine Fan Engagement in Austin - The Joplin Globe
Infobip and the MoneyGram Haas F1 Team have launched an interactive fan experience during the race week in Austin, Texas. This collaboration enhances fan engagement through RCS and WhatsApp, allowing simultaneous one-to-one interactions with thousands of fans. The initiative positions the MoneyGram Haas F1 Team as a tech-forward entity, offering richer race day experiences.
Batelco and Infobip Announce Strategic Partnership to Power Bahrain's Digital Transformation
Batelco and Infobip have formed a strategic partnership to launch an Omni-Channel platform in Bahrain, enhancing digital communication for businesses, especially in the SME, banking, and finance sectors. This platform, powered by Infobip's CPaaS solution, offers multi-channel communication, real-time analytics, and secure, efficient message delivery, supporting Bahrain's digital transformation.
Infobip and the MoneyGram Haas F1 Team Redefine Fan Engagement in Austin
Infobip and the MoneyGram Haas F1 Team have launched an interactive fan engagement platform in Austin, utilizing Infobip's cloud communications technology. This collaboration enhances fan experiences through personalized interactions via RCS and WhatsApp, allowing fans to engage with the team in innovative ways. The partnership aims to deepen fan loyalty and includes future plans for AI-powered features and augmented reality integrations.
Infobip Ltd. Profile
Company Name
Infobip Ltd.
Company Website
https://www.infobip.com/HQ Location
London, England
Employees
1001-5000
Social
Financials
PRIVATE
