Infobip helped Uber expand its ride-sharing business globally. Uber used Infobip's communication solutions to connect with users in new markets. The platform supported Uber's rapid growth and improve...d customer engagement. Infobip enabled reliable messaging and communication at scale for Uber's operations.
Internet Case Studies and Success Stories with Infobip
CASE STUDY Rappi
Rappi wanted to improve how they reached their users with messages. They used Infobip to send targeted SMS campaigns. This helped them deliver messages to the right people at the right time. As a res...ult, their campaigns became more effective. They saw better engagement from their users.
Telcos Must Embrace AI To Stay Relevant: Infobips Nikhil Shoorji
Infobip's Executive Director, Nikhil Shoorji, discusses the transformative impact of AI, RCS, and OTT collaborations on the telecom industry. Infobip supports telcos by offering AI-driven automation ...and omnichannel platforms, enhancing customer engagement and creating new revenue streams. The company is also leveraging partnerships to enable RCS adoption and network APIs for anti-fraud solutions, positioning itself as a key player in the telecom industry's digital transformation.
Infobip enables Metrobank to seamlessly deploy Viber rich business messaging - Infobip
Infobip has partnered with Metrobank to deploy Viber rich business messaging, enhancing Metrobank's customer communication strategy. This integration allows Metrobank to send personalized messages wi...th rich content like images and videos, achieving up to 50% cost savings compared to traditional SMS. The collaboration aims to expand further, incorporating two-way conversational messaging to improve customer experiences.
Infobip has partnered with Virgin Atlantic to enhance online check-in rates at London Heathrow using a WhatsApp messaging solution. This initiative, powered by Infobip's Moments platform, has increas...ed online check-ins by 11%, improving passenger experience and operational efficiency. The solution will expand to other UK airports, offering multichannel capabilities for global adaptability.
NEXT partners with Infobip to enhance fraud detection and messaging experiences
NEXT plc has partnered with Infobip to strengthen fraud detection and improve customer messaging. NEXT will use Infobip Signals, an AI-driven solution designed to identify and prevent artificially in...flated traffic. This collaboration aims to enhance security and deliver a more reliable omnichannel communication experience for NEXTs retail customers.
Next enhances customer messaging security with Infobip - Retail Insight Network
Next partnered with Infobip to strengthen customer messaging security. By deploying Infobips AI-driven Signals platform, Next blocks around 175,000 artificial messages monthly, reducing fraud risk an...d improving the retail customer experience.
NEXT partners with Infobip to strengthen messaging security
NEXT plc partnered with Infobip to enhance messaging security for its customers. By deploying Infobip Signals, an AI-driven fraud detection platform, NEXT now blocks about 175,000 fraudulent messages... monthly. The collaboration aims to safeguard SMS communications and improve the reliability of customer messaging for the UK retailer.
