Kaleyra Overview
Here’s the scoop on Kaleyra! We've gathered over 343 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Kaleyra, Invoca Signal AI, CallFire, CallBox, Ringostat - Call Tracking, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Kaleyra is right for your needs? Our Cuspera AI engine can evaluate how Kaleyra fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kaleyra supports business activities such as:
- Advertisement
- Communication Management
- Helpdesk Management
- Engagement Management
- Call Recording
Kaleyra can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Enter New Markets Internationally Or Locally, Build Brand Awareness, etc. It can help manage these activities if you use Social Media Facebook Website etc. for these needs. As a solution, Kaleyra's capabilities include Recording, and Live Monitoring.
Reviews
"...This cookie is used by Facebook to target advertisement based on user behavior and preferences across multiple websites...." Kaleyra Official Blog for Cloud Based Communications
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Kaleyra solved their Collaboration and Productivity needs. Cuspera uses 343 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Kaleyra.
Use Cases
Peers recommend Advertisement , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Kaleyra.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Advertisement with Social Media, Facebook, Website, Video and Display Advertisement |
4.36/5 ★ |
"...This cookie is used by Facebook to target advertisement based on user behavior and preferences across multiple websites...." Kaleyra Official Blog for Cloud Based Communications |
| Communication Management with Phone Calls |
4.38/5 ★ |
"...The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. ..." Kaleyra Official Blog for Cloud Based Communications |
| sending & publishing communications |
4.13/5 ★ |
"...The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. ..." Customer Stories |
| tracking & monitoring communications |
4.03/5 ★ |
"...Leverage live call monitoring, call logs and call records that help you gather data at various stages of a call and analyse your call effectiveness. ..." Best Voice API - Flexible calling and contact center solutions |
| Helpdesk Management with Phone Calls |
4.17/5 ★ |
"...Track performance, gain valuable business insights, improve lead management and increase call center efficiency with real time data analytics. ..." Best Voice API - Flexible calling and contact center solutions |
| PEER EXPERIENCES | |
|---|---|
| Advertisement with Social Media, Facebook, Website, Video and Display Advertisement |
4.36/5 ★ |
"...This cookie is used by Facebook to target advertisement based on user behavior and preferences across multiple websites...." Kaleyra Official Blog for Cloud Based Communications |
|
| Communication Management with Phone Calls |
4.38/5 ★ |
"...The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. ..." Kaleyra Official Blog for Cloud Based Communications |
|
| sending & publishing communications |
4.38/5 ★ |
| tracking & monitoring communications |
4.38/5 ★ |
| Helpdesk Management with Phone Calls |
4.17/5 ★ |
"...Track performance, gain valuable business insights, improve lead management and increase call center efficiency with real time data analytics. ..." Best Voice API - Flexible calling and contact center solutions |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 343 insights from peers and experts to help you assess how these Kaleyra use cases fit your Collaboration and Productivity needs.
Video
CPaaS Trends 2024 | Insights for Business Communication | Kaleyra
Peers used Kaleyra to Enhance customer relationships and Acquire customers
Kaleyra Alternatives
Peer and Expert Opinion on Features
for Kaleyra
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (8) |
| Live monitoring | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (8) |
| Live monitoring | Read Reviews (6) |
IT and Other Capabilities
for Kaleyra
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (29) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (29) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Phone Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Phone Support | Read Reviews (7) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (59) |
| Analytics | Read Reviews (28) |
Software Failure Risk Guidance
?for Kaleyra
Overall Risk Meter
Top Failure Risks for Kaleyra
Vendor Profile Details
Company Name
Kaleyra
Company Website
https://www.kaleyra.com/HQ Location
Milan, Lombardy
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