Khoros Marketing Overview

This is a summary of the comprehensive capabilities and benefits of Khoros Marketing based on over 3598 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Khoros Marketing, Eclincher social media management, Talkwalker Analytics, Loomly Social media content management, Falcon.io (now Brandwatch Social Media Management), etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Khoros Marketing is right for your needs? Our Cuspera AI engine can evaluate how Khoros Marketing fits your specific business needs, industry, and context. Get your personalized assessment report today.

Khoros Marketing supports business activities such as:

  • Social Media Management
  • Communication Management
  • Engagement Management
  • Content Management
  • Campaign Management

Khoros Marketing can help you with many business goals, such as Improve Digital And Social Presence, Improve Brand Engagement, Improve ROI, Enhance Customer Relationships, Build Brand Awareness, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Khoros Marketing's capabilities include Dashboard, Gamification, Personalization, etc.

Khoros Marketing Marketing and Advertising Vertical is its biggest customer base.

Reviews

"We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. " - Mary Devine

Cuspera Reviews

12 buyers and buying teams have used Cuspera to assess how well Khoros Marketing solved their Social Media Marketing needs. Cuspera uses 3598 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities peers achieved using Khoros Marketing.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Acquire Customers
  • Scale Best Practices
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Efficiency
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Khoros Marketing.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.40/5 ★

Read Reviews (407)

"...Provides detailed analytics for each initiative, enabling users to define realistic goals and report on social successes...."
social media analytics

4.16/5 ★

Read Reviews (105)

"...We compared several softwares on the market and SpredFast was great at producing detailed analytic reports across multiple channels and countries...."
engaging on social media

4.16/5 ★

Read Reviews (56)

"...Khoros is great for teams that are wanting to manage social content and engagement...."
scheduling post to social media

4.14/5 ★

Read Reviews (48)

"...Allows us to easily share social media collateral and have insight to what all of our branches are doing on social so that we can share ideas and campaigns...."
monitoring social media

4.41/5 ★

Read Reviews (48)

"...If you would like to track any paid social efforts, this is not a great program...."
managing social media account

4.91/5 ★

Read Reviews (40)

"...It also helps with customer care/fan engagement!. Can easily manage and filter multiple social accounts; can publish to Instagram; great customer service; offers insights...."
Communication Management with Social Media

4.23/5 ★

Read Reviews (235)

"...The mobile publishing tools add flexibility to publishing situations, while maintaining governance needed for compliance departments...."
sending & publishing communications

4.16/5 ★

Read Reviews (173)

"...Ease of social scheduling and Facebook app creation and publishing...."
tracking & monitoring communications

4.55/5 ★

Read Reviews (60)

"...#10: NUVI NUVI is a robust social media monitoring tool that is focused on data visualization...."
Engagement Management with Social Media

4.75/5 ★

Read Reviews (211)

"...Then, they follow up to make sure your concerns/needs have been met...."
engaging and following up

4.68/5 ★

Read Reviews (159)

"...However, if we want a more engaging post like a poll on Twitter, we cannot do it...."
PEER EXPERIENCES
Social Media Management with Social Media

4.40/5 ★

Read Reviews (407)

"...Provides detailed analytics for each initiative, enabling users to define realistic goals and report on social successes...." Peer review by Ryan Johnston, Account Coordinator, Social Distillery
social media analytics

4.40/5 ★

Read Reviews (105)

engaging on social media

4.40/5 ★

Read Reviews (56)

scheduling post to social media

4.40/5 ★

Read Reviews (48)

monitoring social media

4.40/5 ★

Read Reviews (48)

managing social media account

4.40/5 ★

Read Reviews (40)

Communication Management with Social Media

4.23/5 ★

Read Reviews (235)

"...The mobile publishing tools add flexibility to publishing situations, while maintaining governance needed for compliance departments...." Peer review by Verified User, Director in Corporate, Hospital & Health Care
sending & publishing communications

4.23/5 ★

Read Reviews (173)

tracking & monitoring communications

4.23/5 ★

Read Reviews (60)

Engagement Management with Social Media

4.75/5 ★

Read Reviews (211)

"...Then, they follow up to make sure your concerns/needs have been met...." Peer review by Jeffery Hawkins, Information Analyst, Hagerty (U.S.)
engaging and following up

4.75/5 ★

Read Reviews (159)

46+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3598 insights from peers and experts to help you assess how these Khoros Marketing use cases fit your Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Mary Devine

Director of Brand Services

AAA

We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. Testimonial By Mary Devine

Julie Gu-Scallen

Director of Audience Development

Hagerty

Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social edia and attract new members to our brand. Testimonial By Julie Gu-Scallen

Darren Jones

Senior Social Media Manager

Post Office

Having our agencies use Khoros during the campaign gave us a safety net — all replies went through to us, via Khoros, for approval, before getting published — and everything was more efficient. Testimonial By Darren Jones
CUSTOMERS TESTIMONIALS

Mary Devine

Director of Brand Services

AAA

We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. Testimonial By Mary Devine

Julie Gu-Scallen

Director of Audience Development

Hagerty

Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social edia and attract new members to our brand. Testimonial By Julie Gu-Scallen

Darren Jones

Senior Social Media Manager

Post Office

Having our agencies use Khoros during the campaign gave us a safety net — all replies went through to us, via Khoros, for approval, before getting published — and everything was more efficient. Testimonial By Darren Jones

Case Studies

COMPANY CASE STUDIES
Case Study Post Office

Learn How UK Post Office gained 2 millions Twitter impressions and increases their branch finder page views by 866% with Khoros Marketing

Read More
Case Study AAA

How AAA National boosted engagement and awareness with Khoros

Read More
Case Study Hagerty

How Hagerty Wins Fans on Social Media with Khoros

Read More

Frequently Asked Questions(FAQ)

for Khoros Marketing

What is Khoros Marketing?

Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. It enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection.

What is Khoros Marketing used for?

Khoros Marketing is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Improve Brand Engagement by Social Media Management, Communication Management and Engagement Management .

What are the top features of Khoros Marketing?

Dashboard, Gamification and Personalization are some of the top features of Khoros Marketing.

Who uses Khoros Marketing?

Khoros Marketing is used by Marketing And Advertising, Retail and Consumer Services among other industries.

What are Khoros Marketing alternatives?

Where is Khoros Marketing located?

Khoros Marketing is headquartered at 7300 Ranch Road 2222 Building 1 Austin, TX 78730-3204.

Popular Business Setting

for Khoros Marketing

Top Industries

  • Marketing and Advertising
  • Retail
  • Consumer Services

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Peers used Khoros Marketing to Improve digital and social presence and Improve brand engagement

Peer and Expert Opinion on Features

for Khoros Marketing

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.00/5 ★

Read Reviews (78)
Gamification

4.82/5 ★

Read Reviews (41)
Personalization

3.27/5 ★

Read Reviews (36)
Contests/quizes

4.81/5 ★

Read Reviews (33)
Live monitoring

4.92/5 ★

Read Reviews (27)
FEATURES RATINGS AND REVIEWS
Dashboard

4.00/5 ★

Read Reviews (78)
Gamification

4.82/5 ★

Read Reviews (41)
Personalization

3.27/5 ★

Read Reviews (36)
Contests/quizes

4.81/5 ★

Read Reviews (33)
Live monitoring

4.92/5 ★

Read Reviews (27)

IT and Other Capabilities

for Khoros Marketing

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.79/5 ★

Read Reviews (170)
Data Import

3.74/5 ★

Read Reviews (316)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.79/5 ★

Read Reviews (170)
Data Import

3.74/5 ★

Read Reviews (316)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.87/5 ★

Read Reviews (21)
Chat Support

4.84/5 ★

Read Reviews (22)
Phone Support

4.83/5 ★

Read Reviews (17)
24/7 Support

4.63/5 ★

Read Reviews (322)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.87/5 ★

Read Reviews (21)
Chat Support

4.84/5 ★

Read Reviews (22)
Phone Support

4.83/5 ★

Read Reviews (17)
24/7 Support

4.63/5 ★

Read Reviews (322)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.08/5 ★

Read Reviews (3)
Analytics

4.18/5 ★

Read Reviews (494)
Custom Reports

3.91/5 ★

Read Reviews (605)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.08/5 ★

Read Reviews (3)
Analytics

4.18/5 ★

Read Reviews (494)
Custom Reports

3.91/5 ★

Read Reviews (605)

Software Failure Risk Guidance

?

for Khoros Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Khoros Marketing

Vendor Profile Details

Company Name

khoros

Company Website

https://khoros.com/

HQ Location

7300 Ranch Road 2222 Building 1 Austin, TX 78730-3204

Employees

11-50

Social

Financials

PRIVATE