Khoros social media management Overview
Khoros-marketing enables enterprises to build strong customer relationships on social media. The platform helps scale brands, measure performance, and manage risks.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Khoros social media management.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Khoros social media management.
Khoros social media management Use-Cases and Business Priorities: Customer Satisfaction Data
Khoros social media management works with different mediums / channels such as Social Media.
Khoros social media management's features include Dashboard, Gamification, Personalization, etc. and Khoros social media management support capabilities include Email Support, Chat Support, Phone Support, etc. also Khoros social media management analytics capabilities include Analytics, and Custom Reports.
Reviews
"Having our agencies use Khoros during the campaign gave us a safety net — all replies went through to us, via Khoros, for approval, before getting published — and everything was more efficient." - Darren Jones
Peer review evidence (same sources as the product rating summary)
"...We use Khoros to manage all of our social media accounts, including leadership handles and LI accounts...." Peer review by Director in Social Media
"...Spredfast makes it easy to schedule posts with assigned approvals instead of manually emailing clients posts and language to approve...." Peer review from Marketing and Advertising
"...Dashboard view (with up to 50 widgets) and engagement analytics much deeper breakdown can be exported to Excel In looking at other tools, we though that Spredfast was a sophisticated product (outside of the social inbox) with a professional orientation and a strong B2B focus...." Peer review by Verified User, Manager in Marketing, Computer & Network Security
Khoros social media management, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Khoros social media management
Top Industries
- Marketing and Advertising
- Retail
- Consumer Services
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Khoros social media management is popular in Marketing And Advertising, Retail, and Consumer Services and is widely used by Large Enterprise, Mid Market, and Enterprise.
Khoros social media management Customer wins, Customer success stories, Case studies
How can Khoros social media management optimize your Communication Management Workflow?
What solutions does Khoros social media management provide for Engagement Management?
How does Khoros social media management facilitate Content Management?
What benefits does Khoros social media management offer for Campaign Management?
11 buyers and buying teams have used Cuspera to assess how well Khoros social media management solved their Social Media Marketing needs. Cuspera uses 3598 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Having our agencies use Khoros during the campaign gave us a safety net — all replies went through to us, via Khoros, for approval, before getting published — and everything was more efficient. Testimonial By Darren Jones |
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We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. Testimonial By Mary Devine |
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Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social edia and attract new members to our brand. Testimonial By Julie Gu-Scallen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Darren Jones Senior Social Media Manager Post Office |
Having our agencies use Khoros during the campaign gave us a safety net — all replies went through to us, via Khoros, for approval, before getting published — and everything was more efficient. Testimonial By Darren Jones |
|
Mary Devine Director of Brand Services AAA |
We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. Testimonial By Mary Devine |
|
Julie Gu-Scallen Director of Audience Development Hagerty |
Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social edia and attract new members to our brand. Testimonial By Julie Gu-Scallen |
Sky - Entertainment - Very Large
Schneider Electric - Energy
Frequently Asked Questions(FAQ)
for Khoros social media management
What is Khoros social media management?
Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. It enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection.
Khoros Marketing users can plan and manage multiple social campaigns in real-time by consolidating channels and content to connect with audiences. Teams have access to in-app chat and shared, global calendars, enabling all collaborators to be informed and involved during the campaign planning process. Content categorization enables filtering and routing using content tags, themes, and permissions so previous and active campaigns can be easily searched and located.
Khoros Marketing features include social marketing, performance metrics, configurable dashboards, intelligent insights, real-time and historical social listening data, and more. Khoros Marketing intelligence provides insights to help identify audiences, content, and markets in order to generate informed messages for timely delivery in the most effective locations. With real-time analytics, users can assess audience demographics, relevant influencers, social media trends, and top performing content so campaigns can be adjusted to respond to market changes and remain relevant and appealing.
What is Khoros social media management used for?
What are the top features of Khoros social media management?
Who uses Khoros social media management?
What are Khoros social media management alternatives?
Where is Khoros social media management located?
Peers used Khoros social media management for social media management and communication management
Khoros social media management Competitors
Khoros social media management Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (494) |
| Custom Reports | Read Reviews (605) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (494) |
| Custom Reports | Read Reviews (605) |
Software Failure Risk Guidance
?for Khoros social media management
Overall Risk Meter
Top Failure Risks for Khoros social media management
Khoros, LLC News
After Its IgniteTech Acquisition, Khoros Unveils Aurora AI and Iris AI
Khoros, following its acquisition by IgniteTech, has launched two AI-native platforms: Aurora AI and Iris AI. Aurora AI is a community platform that transforms customer interactions into valuable data, enhancing moderation and lifecycle management. Iris AI is a social media management engine offering real-time analytics and engagement routing in 187 languages. These platforms signify a strategic shift towards AI-driven community and social intelligence.
Khoros Launches Aurora AI and Iris AI - AI
Khoros has introduced two new AI products, Aurora AI and Iris AI, enhancing its technology offerings. These products are designed to improve customer engagement and operational efficiency through advanced artificial intelligence capabilities.
Khoros unveils Aurora AI to Transform Enterprise Communities
Khoros has launched Aurora AI, a new AI-driven community platform designed to enhance customer support, engagement, and feedback. Aurora AI offers autonomous support and moderation through its Human Engine, Intelligence Layer, and Action Layer, which includes features like Answer Assist and AI Moderation. It integrates with Khoros' Iris AI for a comprehensive customer engagement solution. The platform aims to address unresolved community questions and improve operational efficiency.
Khoros lanza Iris AI: Tu mensajero en todos los canales de marca
Khoros has launched Iris AI, an AI-driven platform for social media management and brand care. Iris AI integrates monitoring, publishing, interaction, and analytics into a single system, enhancing customer service by maintaining context across interactions. It supports real-time monitoring on multiple platforms and offers intelligent routing and sentiment analysis. This launch follows Khoros' acquisition by IgniteTech, emphasizing AI as a foundational element.
Khoros, LLC Profile
Company Name
Khoros, LLC
Company Website
https://khoros.com/HQ Location
7300 Ranch Road 2222 Building 1 Austin, TX 78730-3204
Employees
11-50
Social
Financials
PRIVATE
What benefits does Khoros social media management offer for Social Media Management?