Khoros social media management Overview
Khoros-marketing enables enterprises to build strong customer relationships on social media. The platform helps scale brands, measure performance, and manage risks.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Khoros social media management.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Khoros social media management.
Khoros social media management Use-Cases and Business Priorities: Customer Satisfaction Data
Khoros social media management works with different mediums / channels such as Social Media.
Khoros social media management's features include Dashboard, Gamification, Personalization, etc. and Khoros social media management support capabilities include Email Support, Chat Support, Phone Support, etc. also Khoros social media management analytics capabilities include Analytics, and Custom Reports.
Reviews
"We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year." - Mary Devine
Khoros social media management, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Khoros social media management
Top Industries
- Marketing and Advertising
- Retail
- Consumer Services
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Khoros social media management is popular in Marketing And Advertising, Retail, and Consumer Services and is widely used by Large Enterprise, Mid Market, and Enterprise.
Comprehensive Insights on Khoros social media management Use Cases
Why is Khoros social media management the best choice for Communication Management?
How efficiently Does Khoros social media management manage your Engagement Management?
How does Khoros social media management facilitate Content Management?
How does Khoros social media management address your Campaign Management Challenges?
46+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Khoros social media management solved their Social Media Marketing needs. Cuspera uses 3598 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. Testimonial By Mary Devine |
|
Having our agencies use Khoros during the campaign gave us a safety net — all replies went through to us, via Khoros, for approval, before getting published — and everything was more efficient. Testimonial By Darren Jones |
|
Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social edia and attract new members to our brand. Testimonial By Julie Gu-Scallen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mary Devine Director of Brand Services AAA |
We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. Testimonial By Mary Devine |
|
Darren Jones Senior Social Media Manager Post Office |
Having our agencies use Khoros during the campaign gave us a safety net — all replies went through to us, via Khoros, for approval, before getting published — and everything was more efficient. Testimonial By Darren Jones |
|
Julie Gu-Scallen Director of Audience Development Hagerty |
Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social edia and attract new members to our brand. Testimonial By Julie Gu-Scallen |
Case Studies
CASE STUDY Schneider Electric
CASE STUDY Hughesnet
CASE STUDY Qlik
CASE STUDY Schneider Electric
CASE STUDY Microsoft
CASE STUDY Microsoft
Frequently Asked Questions(FAQ)
for Khoros social media management
What is Khoros social media management?
Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. It enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection.
Khoros Marketing users can plan and manage multiple social campaigns in real-time by consolidating channels and content to connect with audiences. Teams have access to in-app chat and shared, global calendars, enabling all collaborators to be informed and involved during the campaign planning process. Content categorization enables filtering and routing using content tags, themes, and permissions so previous and active campaigns can be easily searched and located.
Khoros Marketing features include social marketing, performance metrics, configurable dashboards, intelligent insights, real-time and historical social listening data, and more. Khoros Marketing intelligence provides insights to help identify audiences, content, and markets in order to generate informed messages for timely delivery in the most effective locations. With real-time analytics, users can assess audience demographics, relevant influencers, social media trends, and top performing content so campaigns can be adjusted to respond to market changes and remain relevant and appealing.
What is Khoros social media management used for?
What are the top features of Khoros social media management?
Who uses Khoros social media management?
What are Khoros social media management alternatives?
Where is Khoros social media management located?
Peers used Khoros social media management for social media management and communication management
Khoros social media management Competitors
Khoros social media management Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (494) |
| Custom Reports | Read Reviews (605) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (494) |
| Custom Reports | Read Reviews (605) |
Software Failure Risk Guidance
?for Khoros social media management
Overall Risk Meter
Top Failure Risks for Khoros social media management
Khoros, LLC News
IgniteTech Launches Next Phase for Khoros, Centered on AI and Customer Leadership - PR Newswire
IgniteTech is advancing the Khoros platform with new AI features and customer-focused initiatives following its acquisition of Khoros. The strategy includes leveraging the Aurora platform for AI integration and enhancing community engagement. IgniteTech aims to modernize Khoros by combining its legacy strengths with new AI capabilities, ensuring a seamless transition for customers.
Customer Engagement Specialist Khoros Acquired
IgniteTech has acquired Khoros, a customer engagement platform, to integrate AI technologies across Khoros' offerings, including Communities and Service. This integration aims to enhance digital brand management and community interactions through AI-driven tools like AI Expert Help and AI Brand Care Expert. The acquisition is expected to provide Khoros' customers with competitive advantages in an AI-first world.
Layoffs follow acquisition announcement at Austin tech company Khoros - The Business Journals
Khoros, an Austin-based community management software company, announced layoffs affecting 116 employees following its acquisition by IgniteTech. The reduction comes weeks after the acquisition was finalized and is part of post-merger restructuring. The company cited integration and operational alignment as reasons for the workforce reduction. No changes to Khoros product offerings or customer support have been announced.
IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era - PR Newswire
IgniteTech has acquired Khoros, aiming to enhance customer engagement solutions by leveraging AI-powered answer engine technology. This acquisition is positioned to transform digital customer connections, integrating Khoros' community management software with IgniteTech's broader technology portfolio.
Khoros, LLC Profile
Company Name
Khoros, LLC
Company Website
https://khoros.com/HQ Location
7300 Ranch Road 2222 Building 1 Austin, TX 78730-3204
Employees
11-50
Social
Financials
PRIVATE
What makes Khoros social media management ideal for Social Media Management?