SOCi Overview
SOCi is the marketing platform for multi-location brands, empowering businesses to connect with local audiences. Companies like Ace Hardware and Anytime Fitness benefit from its services across various channels.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using SOCi.
Business Priorities
Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using SOCi.
SOCi Use-Cases and Business Priorities: Customer Satisfaction Data
SOCi works with different mediums / channels such as Social Media. Offline. and On Premises.
SOCi's features include Dashboard, Templates, Alerts: Popups & Notifications, etc. and SOCi support capabilities include Email Support, Chat Support, 24/7 Support, etc. also SOCi analytics capabilities include Analytics, and Custom Reports.
Reviews
"It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so w...e can focus on what we do best: delivering a higher standard of in home quality care for those in need." - Teresa Celmer
Peer review evidence (same sources as the product rating summary)
"...The social dashboard is a great tool and we have seen increase traffic to both social sites and websites increase dramatically...." Peer review by Administrator
"...The ability to pull all of the engagements into one feed and still respond to every engagement as that business...." Peer review by Alan T, Co-Founder, Marketing and Advertising
"...Social media posting, boosting, reputation..." Peer review by Veronica R, President + Founder
SOCi, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SOCi
Top Industries
- Real Estate
- Retail
- Health, Wellness and Fitness
Popular in
- Small Business
- Enterprise
- Mid Market
SOCi is popular in Real Estate, Retail, and Health, Wellness And Fitness and is widely used by Small Business, Enterprise, and Mid Market.
SOCi Customer wins, Customer success stories, Case studies
How does SOCi address your Engagement Management Challenges?
What Are the key features of SOCi for Communication Management?
What Are the key features of SOCi for Content Management?
How does SOCi facilitate Reputation Management?
11 buyers and buying teams have used Cuspera to assess how well SOCi solved their Social Media Marketing needs. Cuspera uses 2157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
|
Creating custom content, launching ads, and compelling results for each individual location has been time-consuming and inefficient. With SOCi Ads PLUS time has been saved and we have amplified campaign performance for our clients’ localized ads. Testimonial By Marti Janson |
|
We take a lot of pride in our hard work and commitment to excellence in education. SOCi has made it easy for each franchisee to share that message and develop stronger connections with every unique community we serve. Testimonial By Patricia McCabe |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Teresa Celmer Senior Vice President, Marketing and Talent Management BrightStar Care |
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
|
Marti Janson Former Chief Client Officer Mindstream Media Group |
Creating custom content, launching ads, and compelling results for each individual location has been time-consuming and inefficient. With SOCi Ads PLUS time has been saved and we have amplified campaign performance for our clients’ localized ads. Testimonial By Marti Janson |
|
Patricia McCabe Senior Director, Franchise Marketing Huntington Learning Center |
We take a lot of pride in our hard work and commitment to excellence in education. SOCi has made it easy for each franchisee to share that message and develop stronger connections with every unique community we serve. Testimonial By Patricia McCabe |
Frequently Asked Questions (FAQ)
What buyers ask before choosing SOCi
What is SOCi?
SOCi is a social media and reputation management platform built to address the complex needs of highly visible multi-location businesses. With its proprietary Content Discovery and Recommendation Engine and Instant Insight scoring algorithms, SOCi is helping businesses and digital marketing firms achieve success in social media.
The SOCi Content Manager simplifies social media collaboration between corporate and local teams. It lets users instantly create and deploy highly customized, targeted local ads. SOCi Listings to create more opportunities for brand engagement and be the next business local consumers engage with, across all locations. SOCi consolidates all reviews and ratings together with social media management, so corporate teams can oversee every location’s localized online presence from one centralized platform.
SOCi Go empowers to create posts, respond to comments and reviews, and post new content across all business locations. Through SOCi, businesses can take control of their local page presence across the top social and review sites — increasing overall brand visibility and preference across these powerful platforms.
What is SOCi used for?
What are the top features of SOCi?
Who uses SOCi?
What are SOCi alternatives?
Where is SOCi located?
Peers used SOCi for social media management and engagement management
SOCi Competitors
SOCi Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (194) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (194) |
Software Failure Risk Guidance
?for SOCi
Overall Risk Meter
Top Failure Risks for SOCi
SOCi, Inc. News
SOCi Summer '26 Release Notes - SOCi
SOCi's Summer '26 release enhances integrations across its platform, focusing on reducing manual work and increasing compliance. Key updates include Apple Maps Override API integration, Olo service hours sync, and RealPage integration for automated feedback. New features also improve social media and ad management, offering streamlined workflows and enhanced control for brands.
G2 Ranks SOCi No. 7 of 1, 757 Products in AI Agents for Business Operations as it Grows to Over 400, 000 Agents Deployed
SOCi ranked No. 7 in G2's AI Agents for Business Operations, with over 400,000 agents deployed. It achieved the highest satisfaction score among marketing vendors and was named a Leader in multiple AI categories. SOCi's agentic system automates localized marketing tasks for enterprise brands, enhancing visibility and efficiency.
SOCi August ’26 Release Notes
SOCi's August 2026 release enhances Local Pages with multi-group page filtering for efficient bulk updates, introduces TikTok photo posting, and adds Instagram Reel audio integration. These updates streamline social media management and location-based marketing for users, improving content creation and distribution across platforms.
SOCi August ’26 Release Notes
SOCi's August 2026 release enhances Local Pages with multi-group page filtering for efficient bulk updates and introduces TikTok photo posting and Instagram Reel audio features to expand social media publishing capabilities.
SOCi, Inc. Profile
Company Name
SOCi, Inc.
Company Website
https://www.blazeo.com/HQ Location
San Diego, CA
Employees
51-100
Social
Financials
SERIES B
What makes SOCi ideal for Social Media Management?