SOCi Overview
SOCi is the marketing platform for multi-location brands, empowering businesses to connect with local audiences. Companies like Ace Hardware and Anytime Fitness benefit from its services across various channels.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using SOCi.
Business Priorities
Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using SOCi.
SOCi Use-Cases and Business Priorities: Customer Satisfaction Data
SOCi works with different mediums / channels such as Social Media. Offline. and On Premises.
SOCi's features include Dashboard, Templates, Alerts: Popups & Notifications, etc. and SOCi support capabilities include Email Support, Chat Support, 24/7 Support, etc. also SOCi analytics capabilities include Analytics, and Custom Reports.
Reviews
"It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so w...e can focus on what we do best: delivering a higher standard of in home quality care for those in need." - Teresa Celmer
Peer review evidence (same sources as the product rating summary)
"...I specifically like the ability to schedule all Social Networks at the same time. . ...." Peer review by Michaela M., Social Media & Marketing Coordinator, Retail
"...Drive Engagement in Every Channel , at Every Location. ..." Case Study Highmark Residential
"...Love that my store managers can schedule our social media posting and manage it all in one place. . ...." Peer review by Janae D., Owner, Consumer Services
SOCi, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SOCi
Top Industries
- Real Estate
- Retail
- Health, Wellness and Fitness
Popular in
- Small Business
- Enterprise
- Mid Market
SOCi is popular in Real Estate, Retail, and Health, Wellness And Fitness and is widely used by Small Business, Enterprise, and Mid Market.
SOCi Customer wins, Customer success stories, Case studies
What solutions does SOCi provide for Engagement Management?
What benefits does SOCi offer for Communication Management?
How efficiently Does SOCi manage your Content Management?
How can SOCi optimize your Reputation Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well SOCi solved their Social Media Marketing needs. Cuspera uses 2157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
|
Creating custom content, launching ads, and compelling results for each individual location has been time-consuming and inefficient. With SOCi Ads PLUS time has been saved and we have amplified campaign performance for our clients’ localized ads. Testimonial By Marti Janson |
|
We are still a startup. People aren’t googling ‘Cinnaholic.’ They’re googling ‘bakery near me’ or ‘wedding catering near me. She insists that building and maintaining strong local pages and listings for each of their locations is paramount for improving their local SEO and continuing their growth. Testimonial By Heather Stennis |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Teresa Celmer Senior Vice President, Marketing and Talent Management BrightStar Care |
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
|
Marti Janson Former Chief Client Officer Mindstream Media Group |
Creating custom content, launching ads, and compelling results for each individual location has been time-consuming and inefficient. With SOCi Ads PLUS time has been saved and we have amplified campaign performance for our clients’ localized ads. Testimonial By Marti Janson |
|
Heather Stennis Director of Marketing Cinnaholic |
We are still a startup. People aren’t googling ‘Cinnaholic.’ They’re googling ‘bakery near me’ or ‘wedding catering near me. She insists that building and maintaining strong local pages and listings for each of their locations is paramount for improving their local SEO and continuing their growth. Testimonial By Heather Stennis |
Frequently Asked Questions(FAQ)
for SOCi
What is SOCi?
SOCi is a social media and reputation management platform built to address the complex needs of highly visible multi-location businesses. With its proprietary Content Discovery and Recommendation Engine and Instant Insight scoring algorithms, SOCi is helping businesses and digital marketing firms achieve success in social media.
The SOCi Content Manager simplifies social media collaboration between corporate and local teams. It lets users instantly create and deploy highly customized, targeted local ads. SOCi Listings to create more opportunities for brand engagement and be the next business local consumers engage with, across all locations. SOCi consolidates all reviews and ratings together with social media management, so corporate teams can oversee every location’s localized online presence from one centralized platform.
SOCi Go empowers to create posts, respond to comments and reviews, and post new content across all business locations. Through SOCi, businesses can take control of their local page presence across the top social and review sites — increasing overall brand visibility and preference across these powerful platforms.
What is SOCi used for?
What are the top features of SOCi?
Who uses SOCi?
What are SOCi alternatives?
Where is SOCi located?
Peers used SOCi for social media management and engagement management
SOCi Competitors
SOCi Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (194) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (194) |
Software Failure Risk Guidance
?for SOCi
Overall Risk Meter
Top Failure Risks for SOCi
SOCi, Inc. News
SOCi Strengthens Leadership in Enterprise AI Marketing and Local Visibility in G2 Summer 2026 Reports
SOCi has been recognized in G2's Summer 2026 Grid Reports for its leadership in enterprise AI marketing and local visibility. The company earned accolades across five AI-focused categories and 11 core marketing categories, including local SEO and social media management. These rankings are based on verified customer reviews and market presence data, highlighting SOCi's role in autonomously executing localized marketing for multi-location enterprises.
SOCi Tops 300, 000 Agents in Marketing AI Expansion
SOCi has expanded its marketing AI platform, now supporting over 300,000 agents. This growth highlights SOCi's commitment to enhancing AI-driven marketing solutions.
SOCi's 2026 Local Visibility Index report highlights a significant visibility gap for cannabis dispensaries on AI platforms compared to Google. The report analyzed over 350,000 business locations and found that AI platforms like ChatGPT, Perplexity, and Gemini recommend far fewer locations than Google's local search. This disparity poses challenges for cannabis businesses, emphasizing the need for optimized AI visibility strategies.
SOCi Spring 26 Release Notes
SOCi's Spring '26 release introduces AI-powered social engagement tools, enhanced compliance controls, and self-service data management. Key features include the Genius Social Agent for automated brand-consistent replies, Google Posts integration for real-time updates, and LinkedIn analytics enhancements. The update aims to streamline operations for multi-location brands, enhancing visibility and compliance across channels.
SOCi, Inc. Profile
Company Name
SOCi, Inc.
Company Website
https://www.blazeo.com/HQ Location
San Diego, CA
Employees
51-100
Social
Financials
SERIES B
How efficiently Does SOCi manage your Social Media Management?