SOCi Overview
This is a summary of the comprehensive capabilities and benefits of SOCi based on over 2157 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
SOCi, Brand24, Eclincher social media management, Keyhole, Sendible, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if SOCi is right for your needs? Our Cuspera AI engine can evaluate how SOCi fits your specific business needs, industry, and context. Get your personalized assessment report today.
SOCi supports business activities such as:
- Social Media Management
- Engagement Management
- Communication Management
- Content Management
- Reputation Management
SOCi can help you with many business goals, such as Enter New Markets Internationally Or Locally, Improve Digital And Social Presence, Acquire Customers, Build Brand Awareness, Improve Brand Engagement, etc. It can help manage these activities if you use Social Media Offline and On Premises for these needs. As a solution, SOCi's capabilities include Dashboard, Templates, Alerts: Popups & Notifications, etc.
SOCi Real Estate Vertical is its biggest customer base.
Reviews
"We take a lot of pride in our hard work and commitment to excellence in education. SOCi has made it easy for each franchisee to share that message and develop stronger connections with every unique community we serve. " - Patricia McCabe
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well SOCi solved their Social Media Marketing needs. Cuspera uses 2157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities peers achieved using SOCi.
Use Cases
Peers recommend Social Media Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using SOCi.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Social Media Management with Social Media, Offline and On Premises |
4.95/5 ★ |
"...I specifically like the ability to schedule all Social Networks at the same time. . ...." Peer review by Michaela M., Social Media & Marketing Coordinator, Retail |
engaging on social media |
4.94/5 ★ |
"...By leveraging SOCi, Aqua-Tots has been able to provide their on-site Local Marketing Coordinators with the tools they need to stay connected to their community through social posting, managing online reputation, tracking social post-performance, and accessing sentiment and competitive analysis...." Case Study Aqua-Tots Swim Schools |
scheduling post to social media |
4.93/5 ★ |
"...SOCi is the best social posting tool for businesses with multiple locations...." Peer review by Emma U, Marketing Consultant |
social media analytics |
4.93/5 ★ |
"...Visibility into our reputation AND social posting dashboard...." Peer review by Shellie S, Marketing Director |
managing social media account |
4.57/5 ★ |
"...The ease to post several social media accounts and also multiple locations on one platform . ...." Peer review by Shane H., Store manager, Retail |
monitoring social media |
4.10/5 ★ |
"...By leveraging SOCi, Aqua-Tots has been able to provide their on-site Local Marketing Coordinators with the tools they need to stay connected to their community through social posting, managing online reputation, tracking social post-performance, and accessing sentiment and competitive analysis...." Case Study Aqua-Tots Swim Schools |
Engagement Management with Social Media and Offline |
4.88/5 ★ |
"...The ability to pull all of the engagements into one feed and still respond to every engagement as that business...." Peer review by Alan T, Co-Founder, Marketing and Advertising |
engaging and following up |
4.88/5 ★ |
"...It says that Facebook location Pages have nearly 2x the impressions of Brand Pages and roughly three-fourths of the user engagement. ..." Why every multi-store brand needs a localized social marketing strategy |
Communication Management with Social Media and Offline |
4.74/5 ★ |
"...Scheduling social media posts has been a BIG asset...." Peer review by Susan H, Marketing Manager, Retail |
sending & publishing communications |
4.73/5 ★ |
"...64% of consumers would choose messaging over picking up the phone or sending an email. ..." Case Study Highmark Residential |
tracking & monitoring communications |
4.23/5 ★ |
"...[ts_bullet_primary] Bark, a parental control app that monitors children's email and social networks for potential safety concerns, raised $9 million in Series A funding...." Term Sheet Wednesday, August 29 |
PEER EXPERIENCES | |
---|---|
Social Media Management with Social Media, Offline and On Premises |
4.95/5 ★ |
"...I specifically like the ability to schedule all Social Networks at the same time. . ...." Peer review by Michaela M., Social Media & Marketing Coordinator, Retail |
|
engaging on social media |
4.95/5 ★ |
scheduling post to social media |
4.95/5 ★ |
social media analytics |
4.95/5 ★ |
managing social media account |
4.95/5 ★ |
monitoring social media |
4.95/5 ★ |
Engagement Management with Social Media and Offline |
4.88/5 ★ |
"...The ability to pull all of the engagements into one feed and still respond to every engagement as that business...." Peer review by Alan T, Co-Founder, Marketing and Advertising |
|
engaging and following up |
4.88/5 ★ |
Communication Management with Social Media and Offline |
4.74/5 ★ |
"...Scheduling social media posts has been a BIG asset...." Peer review by Susan H, Marketing Manager, Retail |
|
sending & publishing communications |
4.74/5 ★ |
tracking & monitoring communications |
4.74/5 ★ |
44+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2157 insights from peers and experts to help you assess how these SOCi use cases fit your Social Media Marketing needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
We take a lot of pride in our hard work and commitment to excellence in education. SOCi has made it easy for each franchisee to share that message and develop stronger connections with every unique community we serve. Testimonial By Patricia McCabe |
|
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
|
We chose SOCi because of the benefits the platform provided. I was pleased with how easy the platform is to navigate, and how easy it is for our franchise directors to pick up the program and start using social media. The support SOCi provides is also top-notch, from onboarding and adoption, down t...o answering director questions. Throughout our partnership with SOCi, they have gone above and beyond in all aspects. |
CUSTOMERS | TESTIMONIALS |
---|---|
Patricia McCabe Senior Director, Franchise Marketing Huntington Learning Center |
We take a lot of pride in our hard work and commitment to excellence in education. SOCi has made it easy for each franchisee to share that message and develop stronger connections with every unique community we serve. Testimonial By Patricia McCabe |
Teresa Celmer Senior Vice President, Marketing and Talent Management BrightStar Care |
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
Charles Stewart Digital Media Specialist Griswold Home Care |
We chose SOCi because of the benefits the platform provided. I was pleased with how easy the platform is to navigate, and how easy it is for our franchise directors to pick up the program and start using social media. The support SOCi provides is also top-notch, from onboarding and adoption, down t...o answering director questions. Throughout our partnership with SOCi, they have gone above and beyond in all aspects. |
Frequently Asked Questions(FAQ)
for SOCi
What is SOCi?
What is SOCi used for?
What are the top features of SOCi?
Who uses SOCi?
What are SOCi alternatives?
Where is SOCi located?
Popular Business Setting
for SOCi
Top Industries
- Real Estate
- Retail
- Health, Wellness and Fitness
Popular in
- Small Business
- Enterprise
- Mid Market
SOCi Alternatives
Peer and Expert Opinion on Features
for SOCi
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (59) |
Templates | Read Reviews (36) |
Alerts: popups & Notifications | Read Reviews (21) |
Personalization | Read Reviews (20) |
Auto scheduler & reminder | Read Reviews (14) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (59) |
Templates | Read Reviews (36) |
Alerts: popups & Notifications | Read Reviews (21) |
Personalization | Read Reviews (20) |
Auto scheduler & reminder | Read Reviews (14) |
IT and Other Capabilities
for SOCi
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (75) |
Data Import | Read Reviews (109) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (75) |
Data Import | Read Reviews (109) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (14) |
Chat Support | Read Reviews (17) |
24/7 Support | Read Reviews (123) |
Phone Support | Read Reviews (15) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (14) |
Chat Support | Read Reviews (17) |
24/7 Support | Read Reviews (123) |
Phone Support | Read Reviews (15) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (6) |
Analytics | Read Reviews (82) |
Custom Reports | Read Reviews (194) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (6) |
Analytics | Read Reviews (82) |
Custom Reports | Read Reviews (194) |
Software Failure Risk Guidance
?for SOCi
Overall Risk Meter
Top Failure Risks for SOCi
Vendor Profile Details
Company Name
SOCi
Company Website
https://www.meetsoci.com/HQ Location
San Diego, CA
Employees
51-100
Social
Financials
SERIES B