SOCi: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: SOCi
Brand: SOCi
Rating: 4.5 (2157 reviews)

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(2157)

SOCi: Localised Social Marketing

SOCi Overview

SOCi is the marketing platform for multi-location brands, empowering businesses to connect with local audiences. Companies like Ace Hardware and Anytime Fitness benefit from its services across various channels.

Use Cases

Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using SOCi.

Other use cases:

Content Management
Reputation Management
Advertisement
Social Media Marketing
Helpdesk Management
Workflow Management
Rating And Review Management

See all use cases See less use cases

Business Priorities

Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using SOCi.

Other priorities:

Acquire Customers
Build Brand Awareness
Improve Brand Engagement
Improve ROI
Enhance Customer Relationships
Increase Sales & Revenue
Grow Market Share
Launch New Products
Improve Stakeholder Relations
Scale Best Practices
Improve Efficiency

See all business priorities See less business priorities

SOCi Use-Cases and Business Priorities: Customer Satisfaction Data

SOCi works with different mediums / channels such as Social Media. Offline. and On Premises.

SOCi's features include Dashboard, Templates, Alerts: Popups & Notifications, etc. and SOCi support capabilities include Email Support, Chat Support, 24/7 Support, etc. also SOCi analytics capabilities include Analytics, and Custom Reports.

Reviews

"SOCi SmartBot is a lead generating machine. It can quickly respond to prospects and gather lead information and conversation history. It’s amazing!" - Jeremy Lawson

SOCi, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SOCi

Top Industries

Real Estate
Retail
Health, Wellness and Fitness

Popular in

Small Business
Enterprise
Mid Market

SOCi is popular in Real Estate, Retail, and Health, Wellness And Fitness and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on SOCi Use Cases

How efficiently Does SOCi manage your Social Media Management?

Soci streamlines social media management by enabling users to plan, schedule, and publish posts across multiple platforms from a single location. The platform also allows for engagement management, content organization, and time-based posting. A key limitation is that the content library may lack frequent updates and relevant content.

"...It also helps to streamline processes when it comes to reputation management and social posting. . ...." Peer review by ashley S., Digital Content & Social Media Coordinator, Retail

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How can SOCi enhance your Engagement Management process?

SOCi Engagement Management provides a centralized platform to schedule, publish, and analyze social media content across multiple locations. It helps businesses optimize content strategy through audience insights and engagement tracking, enabling improved customer interaction and brand value. The system's limitations include the difficulty in finding relevant and engaging content tailored to specific industries.

"...We will be doubling our resources across these teams as we continue to execute on our vision of delivering a complete set of strategic tools that a multi-location brand needs to reach and manage its local customers, while attracting and engaging new ones...." SOCi Raises $10.5M Series-B led by Vertical Venture Partners

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How does SOCi address your Communication Management Challenges?

What Are the key features of SOCi for Content Management?

The platform provides a centralized location for managing social media content, enabling efficient scheduling and content creation across multiple accounts. The platform facilitates content approval workflows and provides features for analyzing content performance. Limitations include a limited selection of readily available content for immediate posting.

"...You are saving me time!!. Love how SOCi does all my work at creating great content for LinkedIn and my other social media!!..." Peer review by Brenda R., President / Franchise Owner, Education

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How does SOCi address your Reputation Management Challenges?

SOCi is a social media and reputation management platform designed for companies with multiple locations. It provides a centralized hub for managing online reputation, social media posting, and content creation. SOCi integrates various social media and review sites into a single dashboard, streamlining reputation management tasks. The platform has limitations in integrating its local listing system with reputation management and social platform posting systems.

"...[ts_bullet_primary] SOCi, Inc,, a social media and reputation management company for multi-location brands, raised $10.5 million in Series B funding...." Term Sheet Wednesday, August 29

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44+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SOCi solved their Social Media Marketing needs. Cuspera uses 2157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Jeremy Lawson former Reputation Manager Fogelman Management Group	SOCi SmartBot is a lead generating machine. It can quickly respond to prospects and gather lead information and conversation history. It’s amazing! Testimonial By Jeremy Lawson
Emily Ellis Marketing Coordinator DreamMaker Bath and Kitchen	Through partnering with SOCi, DreamMaker Bath and Kitchen was able to increase their local online visibility. “We’re thrilled with the results we’ve been getting from SOCi. Testimonial By Emily Ellis
Marti Janson Former Chief Client Officer Mindstream Media Group	Creating custom content, launching ads, and compelling results for each individual location has been time-consuming and inefficient. With SOCi Ads PLUS time has been saved and we have amplified campaign performance for our clients’ localized ads. Testimonial By Marti Janson

CUSTOMERS	TESTIMONIALS
Jeremy Lawson former Reputation Manager Fogelman Management Group	SOCi SmartBot is a lead generating machine. It can quickly respond to prospects and gather lead information and conversation history. It’s amazing! Testimonial By Jeremy Lawson
Emily Ellis Marketing Coordinator DreamMaker Bath and Kitchen	Through partnering with SOCi, DreamMaker Bath and Kitchen was able to increase their local online visibility. “We’re thrilled with the results we’ve been getting from SOCi. Testimonial By Emily Ellis
Marti Janson Former Chief Client Officer Mindstream Media Group	Creating custom content, launching ads, and compelling results for each individual location has been time-consuming and inefficient. With SOCi Ads PLUS time has been saved and we have amplified campaign performance for our clients’ localized ads. Testimonial By Marti Janson

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Huntington Learning Center Education	Education	Case Study Huntington Learning Center How Huntington Learning Center leverages SOCi’s Social Solution to increase high-valued engagement on local social efforts. Read More
Case and Associates Real Estate	Real Estate	Case Study Case and Associates How Case and Associates utilized SOCi Smartbot™ to increase leads by 45.1% and engage in more than 700 unique conversations. Read More
Ace Hardware Retail	Retail	Case Study Ace Hardware How Ace Hardware Dominates Local Presence With SOCi’S Community Calendar Read More

Frequently Asked Questions(FAQ)

for SOCi

What is SOCi?

SOCi is a social media and reputation management platform built to address the complex needs of highly visible multi-location businesses. With its proprietary Content Discovery and Recommendation Engine and Instant Insight scoring algorithms, SOCi is helping businesses and digital marketing firms achieve success in social media.

The SOCi Content Manager simplifies social media collaboration between corporate and local teams. It lets users instantly create and deploy highly customized, targeted local ads. SOCi Listings to create more opportunities for brand engagement and be the next business local consumers engage with, across all locations. SOCi consolidates all reviews and ratings together with social media management, so corporate teams can oversee every location’s localized online presence from one centralized platform.

SOCi Go empowers to create posts, respond to comments and reviews, and post new content across all business locations. Through SOCi, businesses can take control of their local page presence across the top social and review sites — increasing overall brand visibility and preference across these powerful platforms.

What is SOCi used for?

SOCi is a Social Media Marketing Software mainly used by its customers to Enter New Markets Internationally Or Locally and Improve Digital And Social Presence by Social Media Management, Engagement Management and Communication Management .

What are the top features of SOCi?

Dashboard, Templates and Alerts: popups & Notifications are some of the top features of SOCi.

Who uses SOCi?

SOCi is used by Real Estate, Retail and Health, Wellness And Fitness among other industries.

What are SOCi alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for SOCi.

Where is SOCi located?

SOCi is headquartered at San Diego, CA.

Peers used SOCi for social media management and engagement management

SOCi Competitors

More SOCi Alternatives...

SOCi Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.95/5 ★ Read Reviews (6)
Analytics	4.81/5 ★ Read Reviews (82)
Custom Reports	4.68/5 ★ Read Reviews (194)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.95/5 ★ Read Reviews (6)
Analytics	4.81/5 ★ Read Reviews (82)
Custom Reports	4.68/5 ★ Read Reviews (194)

Software Failure Risk Guidance

for SOCi

Overall Risk Meter

Low Medium High

Top Failure Risks for SOCi

SOCi, Inc. News

SOCi named at G2's 2025 Best Software Awards in several categories - MarTech Cube

SOCi has been recognized at G2's 2025 Best Software Awards in multiple categories.

19/02/2025 - source

SOCi, Inc. Feeds

SOCi Achieves Centaur Status, Joins Exclusive Group of Global SaaS Companies In Surpassing $100 Million in ARR - PR Newswire

SOCi has surpassed $100 million in annual recurring revenue, achieving Centaur status among global SaaS companies.

31/07/2024 - source

SOCi, Inc. Profile

Company Name

SOCi, Inc.

Company Website

//meetsoci.com

HQ Location

San Diego, CA

Employees

51-100

Social

Financials

SERIES B

SOCi: Use-Cases, Insights and Reviews | 2025 Cuspera

SOCi: Localised Social Marketing

Failure Risk for SOCi ?

SOCi Overview

Use Cases

Business Priorities

SOCi Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on SOCi Use Cases

How efficiently Does SOCi manage your Social Media Management?

How can SOCi enhance your Engagement Management process?

How does SOCi address your Communication Management Challenges?

What Are the key features of SOCi for Content Management?

How does SOCi address your Reputation Management Challenges?

44+ more Business Use Cases

Customer Testimonials

Case Studies

Case Study Huntington Learning Center

Case Study Case and Associates

Case Study Ace Hardware

Frequently Asked Questions(FAQ)

What is SOCi?

What is SOCi used for?

What are the top features of SOCi?

Who uses SOCi?

What are SOCi alternatives?

Where is SOCi located?

Peers used SOCi for social media management and engagement management

SOCi Competitors

SOCi Features

Software Failure Risk Guidance

SOCi, Inc. News

SOCi named at G2's 2025 Best Software Awards in several categories - MarTech Cube

SOCi, Inc. Feeds

SOCi Achieves Centaur Status, Joins Exclusive Group of Global SaaS Companies In Surpassing $100 Million in ARR - PR Newswire

SOCi, Inc. Profile

Get a personalised risk report for SOCi

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