SOCi Overview
SOCi is the marketing platform for multi-location brands, empowering businesses to connect with local audiences. Companies like Ace Hardware and Anytime Fitness benefit from its services across various channels.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using SOCi.
Business Priorities
Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using SOCi.
SOCi Use-Cases and Business Priorities: Customer Satisfaction Data
SOCi works with different mediums / channels such as Social Media. Offline. and On Premises.
SOCi's features include Dashboard, Templates, Alerts: Popups & Notifications, etc. and SOCi support capabilities include Email Support, Chat Support, 24/7 Support, etc. also SOCi analytics capabilities include Analytics, and Custom Reports.
Reviews
"It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so w...e can focus on what we do best: delivering a higher standard of in home quality care for those in need." - Teresa Celmer
SOCi, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SOCi
Top Industries
- Real Estate
- Retail
- Health, Wellness and Fitness
Popular in
- Small Business
- Enterprise
- Mid Market
SOCi is popular in Real Estate, Retail, and Health, Wellness And Fitness and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on SOCi Use Cases
What solutions does SOCi provide for Engagement Management?
How does SOCi address your Communication Management Challenges?
What solutions does SOCi provide for Content Management?
How does SOCi facilitate Reputation Management?
44+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SOCi solved their Social Media Marketing needs. Cuspera uses 2157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
|
I’ve started calling the SOCi Community Calendar our ‘easy button,’ for localized marketing. Testimonial By Gary Drummond |
|
SOCi SmartBot provides elevated customer care. It sends a localized response the moment someone engages, allowing us to capture leads at a critical point in the renter’s journey. It’s incredibly valuable! Testimonial By Crystal Tolen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Teresa Celmer Senior Vice President, Marketing and Talent Management BrightStar Care |
It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so we can focus on what we do best: delivering a highe...r standard of in home quality care for those in need. |
|
Gary Drummond Marketing Manager, Local Digital Ace Hardware |
I’ve started calling the SOCi Community Calendar our ‘easy button,’ for localized marketing. Testimonial By Gary Drummond |
|
Crystal Tolen Regional Vice President Case and Associates |
SOCi SmartBot provides elevated customer care. It sends a localized response the moment someone engages, allowing us to capture leads at a critical point in the renter’s journey. It’s incredibly valuable! Testimonial By Crystal Tolen |
Case Studies
Case Study Huntington Learning Center
Case Study Aqua-Tots Swim Schools
Case Study BrightStar Care
Case Study Mindstream Media Group
Case Study Cinnaholic
Case Study Ace Hardware
Frequently Asked Questions(FAQ)
for SOCi
What is SOCi?
SOCi is a social media and reputation management platform built to address the complex needs of highly visible multi-location businesses. With its proprietary Content Discovery and Recommendation Engine and Instant Insight scoring algorithms, SOCi is helping businesses and digital marketing firms achieve success in social media.
The SOCi Content Manager simplifies social media collaboration between corporate and local teams. It lets users instantly create and deploy highly customized, targeted local ads. SOCi Listings to create more opportunities for brand engagement and be the next business local consumers engage with, across all locations. SOCi consolidates all reviews and ratings together with social media management, so corporate teams can oversee every location’s localized online presence from one centralized platform.
SOCi Go empowers to create posts, respond to comments and reviews, and post new content across all business locations. Through SOCi, businesses can take control of their local page presence across the top social and review sites — increasing overall brand visibility and preference across these powerful platforms.
What is SOCi used for?
What are the top features of SOCi?
Who uses SOCi?
What are SOCi alternatives?
Where is SOCi located?
Peers used SOCi for social media management and engagement management
SOCi Competitors
SOCi Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (194) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (194) |
Software Failure Risk Guidance
?for SOCi
Overall Risk Meter
Top Failure Risks for SOCi
SOCi, Inc. News
SOCi Named Leader in 11 Categories in G2 Spring 2025 Reports
SOCi has been recognized as a Leader in 11 marketing categories in G2's Spring 2025 Reports, highlighting its strengths in areas such as local marketing, SEO, and social media management. This recognition is based on positive reviews from SOCi's customers, emphasizing the platform's ease of use and robust features. SOCi's Genius AI platform is praised for enhancing digital presence and engagement for multi-location businesses.
Study Finds SOCi Boosts Loyalty, Growth for Multi-Location Brands
A Forrester Consulting study commissioned by SOCi highlights the benefits of SOCi's AI-powered platform for multi-location brands. The platform enhances digital marketing efficiency, increasing digital traffic by 8% and conversion rates by 20%. It also boosts customer loyalty, generating $1.36 million in loyalty-driven revenue over three years. The study emphasizes the importance of consolidating digital marketing efforts to maintain visibility and trust in a fragmented discovery landscape.
SOCi named at G2's 2025 Best Software Awards in several categories - MarTech Cube
SOCi has been recognized at G2's 2025 Best Software Awards in multiple categories.
SOCi Achieves Centaur Status, Joins Exclusive Group of Global SaaS Companies In Surpassing $100 Million in ARR - PR Newswire
SOCi has surpassed $100 million in annual recurring revenue, achieving Centaur status among global SaaS companies.
SOCi, Inc. Profile
Company Name
SOCi, Inc.
Company Website
https://www.blazeo.com/HQ Location
San Diego, CA
Employees
51-100
Social
Financials
SERIES B
How can SOCi enhance your Social Media Management process?