inRiver PIM solution Overview

Inriver's Product Information Management (PIM) solution transforms product data into a pivotal asset throughout its lifecycle. By centralizing data management, businesses can enhance their product journey, ensuring accurate and compelling information reaches every customer touchpoint. This enterprise-ready platform supports leading brands in optimizing their commerce experiences, driving revenue by converting data currents into tangible profits. Inriver's PIM stands out for its adaptability, offering a seamless end-to-end solution that simplifies complex data processes. This capability empowers businesses to maintain a competitive edge in customer experience management, ensuring that product information is consistently engaging and effective across digital shelves.

Use Cases

Customers recommend Products & Pricelist Management, Content Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using inRiver PIM solution.

Other use cases:

  • Onboarding
  • Follower Management
  • Sending & Publishing Communications
  • Cross Selling
  • Channel Marketing
  • Digital Marketing
  • Buyer Engagement
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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using inRiver PIM solution.

Other priorities:

  • Scale Best Practices
  • Launch New Products
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inRiver PIM solution Use-Cases and Business Priorities: Customer Satisfaction Data

inRiver PIM solution works with different mediums / channels such as Omnichannel.

inRiver PIM solution, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Inriver's PIM software is a multi-tenant SaaS solution that manages the entire product journey. It is the only composable product information management system available.

Comprehensive Insights on inRiver PIM solution Use Cases

What solutions does inRiver PIM solution provide for Products & Pricelist Management?

What benefits does inRiver PIM solution offer for Content Management?

What solutions does inRiver PIM solution provide for Engaging And Following Up?

How does inRiver PIM solution address your Onboarding Challenges?

11+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well inRiver PIM solution solved their Customer Experience Management needs. Cuspera uses 139 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Case Studies

Consumer Electronics

CASE STUDY Vogel’s Products

Inriver PIM helped Vogel’s Products manage over 5,000 SKUs across many channels. Vogel’s needed a single source of truth for product data as they grew and faced new ecological rules. Inriver became t...he central hub, connecting SAP, Bynder, Magento, and TrueCommerce. The solution automated PDF creation, improved data consistency, and made regulatory compliance easier. Vogel’s saw better customer experiences and faster internal processes with Inriver.

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Retail

CASE STUDY Ethan Allen

Ethan Allen used inriver PIM to implement a flexible data model, enhancing data management and customer experience.

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Consumer Electronics

CASE STUDY KAFKAS

Inriver PIM helped KAFKAS manage over 400,000 products and 900,000 long-tail items. KAFKAS integrated Inriver PIM with SAP S/4HANA to centralize product data and automate updates. Now, 90% to 95% of ...product information updates automatically. Manual work for product creation dropped, and errors decreased. The ETIM standard improved communication with suppliers and customers. Product data syncs seamlessly between systems, speeding up quoting and boosting efficiency.

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Manufacturing

CASE STUDY Swegon

Inriver PIM and KeyShot Dock helped Swegon manage complex product data and digital assets. Swegon faced challenges with content silos, manual processes, and outdated product information. The solution... created a single source of truth for product data and assets. Teams now work faster and with more trust. Swegon improved efficiency, saved time, and delivers better product content to customers.

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Hospitality

CASE STUDY Accor

Inriver PIM helped Accor manage content for over 5,000 properties across 45 brands. Accor faced challenges with legacy systems that could not handle the scale and complexity of their content needs. I...nriver provided a centralized platform for content management, enabling hotel teams to enrich and update property information. The solution improved operational efficiency, allowing over 100 users to perform bulk updates and track content completeness. Accor now onboards one new hotel daily with faster processes and delivers better guest experiences through enriched content.

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Hospitality

CASE STUDY Hendi

Inriver PIM helped Hendi, a global culinary equipment manufacturer, solve product data management challenges. Hendi struggled with inconsistent product information across catalogs, websites, and ERP ...systems, causing confusion and inefficiency. Inriver provided a unified platform, integrating with ERP and Magento, and enabled Hendi to scale catalog production from 6 to 20 versions, cutting production time by 75%. Hendi expanded its product range from 2,000 to 9,500 SKUs and language offerings from 9 to 25, saving nearly 50% of their time and improving customer experience across all channels.

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inriver PIM at a glance | inriver

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Peers used inRiver PIM solution for products & pricelist management and content management

inRiver PIM solution Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (2)
Analytics

4.10/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (2)
Analytics

4.10/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for inRiver PIM solution

Top Failure Risks for inRiver PIM solution

Inriver AB News

Product

Inriver Research Reveals Widespread AI Deployment in PIM: 97% of Companies Have Moved Beyond Pilots - Yahoo Finance

Inriver released a global research report showing 97% of surveyed companies have moved beyond AI pilots to full-scale deployment in product information management (PIM) workflows. The study highlights broad AI integration across systems, with 87% noting increased customer trust in product content and over 80% reporting revenue growth due to AI. This underscores AIs transformative impact on PIM strategies.

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Executive

Inriver adds Commerce Veteran Tom Ebling to Board, Announces Strategic Partnership with ChannelEngine

Inriver appointed Tom Ebling, former Demandware CEO, to its board, leveraging his SaaS and retail technology expertise. The company also formed a strategic partnership with ChannelEngine to expand global product data syndication capabilities, strengthening Inrivers position in product information management for digital commerce.

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Product

Inriver Empowers Customers to Control the Product Data Current

Inriver unveils a new brand vision, "Control the Product Data Current," highlighting its commitment to innovation and customer success in managing and optimizing product data.

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Awards

inriver recognized as a Leader in the 2024-2025 IDC MarketScape for PIM Applications for Commerce - GlobeNewswire

Inriver is recognized as a Leader in the 2024-2025 IDC MarketScape for PIM Applications for Commerce.

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Inriver AB Profile

Company Name

Inriver AB

Company Website

https://www.inriver.com/

HQ Location

Malmö

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