Sana Commerce Overview

Sana Commerce transforms B2B operations with its e-commerce platform tailored for SAP and Microsoft Dynamics users. This platform simplifies complex processes, reducing the operational load on teams while accelerating business value. It integrates seamlessly with existing ERP systems, ensuring data consistency and real-time insights. With over 100 apps and integrations, Sana Commerce supports sales and channel management, enhancing customer engagement and operational efficiency. A notable feature is its ability to streamline content and data management, providing businesses with a competitive edge in the digital marketplace. Recognized as a leader in B2B commerce, Sana Commerce empowers businesses to adapt swiftly to market demands.

Use Cases

Customers recommend Advertisement, Engagement Management, Content Sharing, as the business use cases that they have been most satisfied with while using Sana Commerce.

Other use cases:

  • Sales Document Management
  • Products & Pricelist Management
  • Channel Marketing
  • Personalized Marketing
  • Account Management
  • International Marketing
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sana Commerce.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Efficiency
  • Grow Market Share
  • Build Brand Awareness
  • Improve Visibility
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Sana Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Sana Commerce works with different mediums / channels such as Website. Social Media. Facebook etc.

Sana Commerce's features include Personalization, Landing Page, SEO, etc. and Sana Commerce support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Sana Commerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Sana Commerce s ability to integrate with NAV, Perfion and other ISVs allows us to improve efficiency and effectiveness since the platform aggregates customer, product, pricing and behavior into one seamless experience...." Peer review by Robert Finn, VP of Marketing, Labelmaster

Peer review evidence (same sources as the product rating summary)

"...We use cookies to personalise content and ads, to provide social media features and to analyse our traffic...." Integrated E-Commerce for SAP ERP Systems
"...The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. ..." Sana Commerce: A B2C E-Commerce Solution for Your Business Needs
"...This cookie is set by Twitter - The cookie allows the visitor to share content from the website onto their Twitter profile...." Sana Commerce: A B2C E-Commerce Solution for Your Business Needs

Sana Commerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Sana-Commerce Cloud provides essential B2B commerce features out-of-the-box. Designed for complexity, it helps businesses thrive effortlessly.

Popular Business Setting

for Sana Commerce

Top Industries

  • Wholesale
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Sana Commerce is popular in Wholesale, Information Technology And Services, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Sana Commerce Customer wins, Customer success stories, Case studies

What makes Sana Commerce ideal for Engagement Management?

Why is Sana Commerce the best choice for Sales Document Management?

How does Sana Commerce address your Products & Pricelist Management Challenges?

16 buyers and buying teams have used Cuspera to assess how well Sana Commerce solved their E-Commerce Software needs. Cuspera uses 1876 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Nord-Lock Group - Manufacturing - Medium

Malmö, Sweden

Sana Commerce helped Nord-Lock Group move over 50% of orders online in key regions. The company launched 10 web stores across 28 countries, integrating directly with Microsoft Dynamics ERP. This elim...inated manual order entry and unified pricing and availability for customers. Customer service teams now focus on support and growth, not repetitive tasks. The digital rollout is ongoing, with more stores planned and steady adoption by both teams and customers.

 

KWB - Manufacturing - Small

Sankt Margarethen an der Raab, Austria

Sana Commerce helped KWB automate B2B e-commerce for biomass heating systems. KWB faced complex sales channels, manual admin work, and spare parts selection challenges. With a new ERP-integrated web ...shop, 30% of spare parts orders now happen online. Sales agents reclaimed 3 days per week from admin tasks. Monthly adoption rates rose by 4–5%. Customers now enjoy faster, more accurate ordering and next-day delivery for spare parts.

 

JENSEN-GROUP - Manufacturing - Large

Ghent, Belgium

Sana Commerce helped JENSEN-GROUP launch 15 webstores in 9 months. The company saw a 30% reduction in order processing time and a 23% increase in customer satisfaction. JENSEN-GROUP needed a scalable... e-commerce solution for global B2B sales. Sana Commerce provided real-time ERP integration, automated quoting, and localized pricing. The new platform improved inventory visibility and reduced operational costs.

 

JAK Marketing - Wholesale - Small

UK

Sana Commerce Insights helped JAK Marketing shift 83% of orders online. The team used SCI to track customer behavior and improve product pages. They identified gaps in their catalogue and enhanced pr...oduct content for high-value items. Email response times improved as more orders moved to the web shop. SCI enabled data-driven decisions, replacing guesswork with clear analytics.

 

Dôme Deco - Retail - Small

Dilsen-Stokkem, Belgium

Sana Commerce helped Dôme Deco upgrade their B2B e-commerce platform. The new system improved data visibility, letting the team track customer behavior and order sizes. Sales staff now use iPads to p...rocess orders, making workflows faster. About 15% of orders are placed online, with many customers researching online before buying in-store. The platform also enabled targeted promotions and easier updates, supporting future growth.

 

Birlea - Wholesale - Small

Chesterfield, UK

Sana Commerce helped Birlea automate order management, boosting efficiency by 85%. Manual order errors dropped from thousands of pounds to under £100 per month. Over 85% of orders now go through the ...online trade store, saving more than 100 hours each month. The platform improved customer satisfaction with real-time stock visibility and easy invoice management. Birlea’s sales team now spends less time on admin and more on business growth.

Get Dynamics AX e-commerce | Sana Commerce Cloud

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Sana Commerce

What is Sana Commerce?

Sana Commerce is an eCommerce platform that provides seamless integration with ERP enabling personalized shopping experiences in B2C and B2B eCommerce businesses. It can be deployed in businesses of all sizes - small and medium to large enterprises, in industries such as Automotive, Chemicals, Construction, Food & Beverages, Manufacturing and more. The software can be used on any device - desktop, mobile phone or tablet.

The solution centralises the ERP data integrating with SAP or Microsoft Dynamics ERP solutions, enabling data updation and all changes to the data visible in real-time - such as pricing discounts, inventory levels, customer data and more. The features support upsells and cross-sells, and provides a Visual Designer with drag and drop interface for designing and creating personalized content.

The Order Management features include shopping cart calculations in real-time, allowing order editing after it has been placed, order tracking, streamlined product returns and more. Sana Commerce provides a visible, centralized customer account management system, enabling customers to view their account history. The software provides a single customer account dashboard with flexibility to control viewable sales documents based on customer type - B2B or B2C.

What is Sana Commerce used for?

Sana Commerce is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Advertisement, Engagement Management and Content Sharing .

What are the top features of Sana Commerce?

Personalization, Landing page and SEO are some of the top features of Sana Commerce.

Who uses Sana Commerce?

Sana Commerce is used by Wholesale, Information Technology And Services and Retail among other industries.

What are Sana Commerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Sana Commerce.

Where is Sana Commerce located?

Sana Commerce is headquartered at 228 E 45th St, Suite 9E, New York, NY 10017, US.
lightning

Peers used Sana Commerce for advertisement and engagement management

Sana Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.52/5

Read Reviews (120)
Custom Reports

4.38/5

Read Reviews (298)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.52/5

Read Reviews (120)
Custom Reports

4.38/5

Read Reviews (298)

Sana Commerce Integrations

Sana Commerce integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Sana Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Sana Commerce

Sana Commerce EMEA B.V News

Executive

Sana Commerce Appoints Brian Plackis Cheng as CEO

Sana Commerce has appointed Brian Plackis Cheng as CEO to lead its expansion in AI-powered connected commerce. With over 25 years of experience, Cheng aims to drive innovation and strengthen partnerships, focusing on integrating commerce with ERP systems for scalable growth. The company targets simplifying operations and enhancing digital commerce for manufacturers and distributors.

Executive

Sana Commerce Appoints Brian Plackis Cheng as CEO

Sana Commerce has appointed Brian Plackis Cheng as CEO to lead its expansion in AI-powered connected commerce. With over 25 years of experience, Cheng aims to enhance Sana's market impact by advancing AI capabilities and strengthening partner ecosystems. The company focuses on integrating commerce with ERP systems to streamline operations and support digital growth.

Product

Buyer Widgets: How Sana Commerce Cloud Builds Financial Transparency and Trust

Sana Commerce introduces Buyer Widgets for its cloud platform, enhancing B2B buyers' financial transparency and self-service capabilities. The widgets, including Credit Limit, Sales Agreements, and Quick Reorder, provide real-time financial data, streamline reordering, and improve contract utilization. This innovation aims to boost customer loyalty and efficiency by offering buyers clear insights into their financial standing and purchasing patterns.

Partnership

Human Element Partners with Sana Commerce to Build B2B eCommerce Storefronts - EIN News

Human Element is collaborating with Sana Commerce to create B2B eCommerce storefronts.

Sana Commerce EMEA B.V Profile

Company Name

Sana Commerce EMEA B.V

HQ Location

228 E 45th St, Suite 9E, New York, NY 10017, US

Employees

251-500

Social

Financials

PRIVATE