Real-World Case Studies and Customer Success Stories with Sana Commerce

Sana Commerce helped Dôme Deco move to a modern B2B e-commerce platform. Their old system was inflexible and lacked marketing features. With Sana, Dôme Deco gained better data insights and improved e...fficiency. The sales team now uses iPads to process orders, making workflows faster. About 15% of orders are placed online, and many customers research online before buying in-store. The new platform supports complex pricing and product options, helping Dôme Deco grow.
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Sana Commerce helped Domus launch a web store fully integrated with Microsoft Dynamics NAV ERP. Before Sana, Domus only had an online catalog and handled orders by phone, fax, or email. The new solut...ion gave customers real-time access to product data, pricing, and invoices. Domus now has a single source of truth for product information, saving time and improving efficiency. The platform is easy to maintain and supports future growth in B2B e-commerce.
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Sana Commerce Cloud helped Arizona Fireplaces solve major e-commerce challenges. Their old WordPress store failed due to poor integration and bad customer experience. SCC integrated with their SAP Bu...siness One ERP, fixing inventory and accounting issues. The new platform made operations easier and improved customer satisfaction. Arizona Fireplaces now enjoys real-time data, better workflows, and a strong partnership with the Sana team.
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Sana Commerce Cloud helped Attach2 Limited automate quoting, order processing, and customer inquiries. Attach2 saved 21.1 hours each month by reducing manual work. Real-time pricing and inventory dat...a increased customer confidence. The company launched a web store MVP in three weeks. Attach2 moved 6.9% of order inquiries, freight requests, and quotes to the web store. Phased adoption and video training sped up onboarding for smaller customers.
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Sana Commerce helped Hummert International launch a new web store integrated with SAP Business One. The challenge was to improve customer experience and meet rising digital expectations. The solution... included better search, live chat, real-time shipping, and automated order processing. Results included a 25% increase in new business in one month, double the conversion rate, and 123% growth in mobile traffic. Hummert also saw a 24% rise in total users after launch.
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Sana Commerce helped Claygate Distribution modernize its B2B e-commerce. Claygate faced slow systems and an outdated web store. They chose Sana Commerce for its easy integration and user-friendly fea...tures. The new system made updates simple and improved stock visibility. Claygate saw a 33% increase in monthly sales, a 70% rise in average order value, and a 67% drop in phone inquiries to sales. The solution boosted productivity and customer satisfaction.
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Sana Commerce Cloud helped AOSS Medical Supply solve complex order management and data challenges. The company needed a fast, reliable B2B e-commerce platform to replace their old system, which had l...ow uptime and could not handle growth. With Sana Commerce Cloud, AOSS achieved a 100% adoption rate and completed implementation in 140 days. The sales team saved 50-100 hours, and customer feedback was very positive. The new platform eliminated downtime and manual order issues, making operations smooth and efficient.
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Sana Commerce Insights helped JAK Marketing turn fragmented data into clear business decisions. The company needed to understand customer behavior beyond web traffic, especially as over 80% of orders... moved online. SCI revealed what customers searched for but could not find, tracked offline buying actions, and improved product content. Since adopting SCI, JAK saw a 10–15% increase in web orders, faster email response times, and better product strategy. The team now uses data to guide merchandising and support, making smarter, faster decisions.
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Sana Commerce helped Sunsit modernize its B2B e-commerce. Sunsit moved from an in-house system to Microsoft Business Central, integrating with Sana Commerce Cloud. This change solved issues with scal...ability and dealer service. Sunsit saved 50% time per order, gained 62% more unique web store buyers in three years, and increased web store turnover share by 15%. The solution improved pricing, promotions, and stock management for Sunsit.
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Sana Commerce helped K-Rain Manufacturing replace its Magento e-commerce platform. K-Rain needed a scalable, easy-to-use solution for global customers and complex trade agreements. Sana Commerce inte...grated with Microsoft Dynamics GP and improved usability, security, and content management. K-Rain saw a 100% increase in web traffic, a 25% jump in sales, and 70% of traffic became inbound. The new platform enabled fast deployment and better customer experience.
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Sana Commerce helped Labelmaster improve B2B e-commerce for hazmat shipping. Labelmaster faced complex pricing, multiple warehouses, and strict regulations. They replaced a manual, in-house system wi...th Sana Commerce for better automation and user experience. Results include a 50% increase in daily order processing with 20% less staff, a 15% rise in shop accounts, 25% more web traffic, and 50% faster checkout step load times.
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Sana Commerce helped Steel & Tube launch two new web stores in just 90 days. The company needed a fast solution to keep orders going during COVID-19. The new ERP-integrated e-commerce stores let cust...omers access product info, pricing, invoices, and order history online. This saved time for both customers and staff. Steel & Tube kept order fulfillment running even during lockdowns and is planning more digital upgrades.
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Sana Commerce helped KWB launch a Microsoft Dynamics 365 Business Central-integrated e-commerce platform. KWB faced complex sales channels, heavy manual workloads, and rising customer expectations. T...he new platform automated tasks, improved spare parts selection, and enabled real-time pricing. Now, 30% of spare parts orders are online, with adoption rates rising 4–5% monthly. Sales agents reclaimed 3 days per week, focusing more on customers and sales.
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Sana Commerce helped Mitsubishi Turbocharger and Engine Europe (MTEE) modernize their B2B online shop. MTEE needed better security, SAP S/4HANA integration, and faster change management. The new plat...form lets customers use self-service features, track orders, and get product updates. MTEE now saves over 25% compared to other e-commerce solutions. The total cost of ownership is lower, and updates are easier to manage.
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Sana Commerce helped PALFINGER upgrade their e-commerce platform. PALFINGER needed real-time data and better product information for their global distribution network. The new solution improved user ...management and streamlined access to technical details. PALFINGER achieved an 80% adoption rate, 85% customer satisfaction, and a 200% increase in user accounts.
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Sana Commerce helped JENSEN-GROUP replatform 15 webstores in 9 months. The company faced slow, unreliable systems and complex B2B needs. Sana Commerce provided ERP integration, real-time inventory, a...nd automated quoting. JENSEN-GROUP saw a 30% reduction in order processing time and a 23% improvement in customer satisfaction. The new platform enabled fast, global e-commerce growth.
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Sana Commerce Cloud helped Atkins & Co. Ltd modernize their B2B e-commerce. Atkins struggled with an outdated Magento platform that did not connect to their ERP, causing slow order processing and man...ual price updates. With Sana Commerce Cloud, they achieved seamless ERP integration, faster performance, and a better customer experience. Results include a 50% reduction in staff for phone orders, 63% web store adoption, 60% fewer order returns, and 50% faster checkout steps.
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Sana Commerce Cloud helped TreeLocate move from catalog-based sales to a fast, modern e-commerce platform. The company used the Visual Designer to build a custom web store and organize thousands of p...roducts. After switching to Sana Commerce Cloud, page load times dropped from 15 seconds to under one second. The new site made it easier for customers to buy and boosted online sales. TreeLocate now delivers to over 10 countries and has improved its digital customer experience.
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Sana Commerce Cloud helped Partech, a Norwegian hydraulic component distributor, modernize sales with an SEO-driven, ERP-integrated web store. Partech faced challenges with limited online visibility,... manual sales work, and a complex product catalog. The new platform improved speed, enabled real-time ERP integration, and boosted search performance. Partech saw a 30% increase in annual revenue and 90% of new customers discovered them via the web store. Migration was completed smoothly in three months.
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Sana Commerce helped Birlea automate order management and boost efficiency. Birlea faced manual order challenges and high error rates. Sana Commerce delivered a personalized B2B web store with real-t...ime stock, pricing, and invoice features. Over 85% of orders now process online, up from 20%. The solution saves more than 100 hours per month and cut order errors from thousands of pounds to under £100 monthly. Birlea's conversion rate reached 20%, with over 160 repeat customers every 90 days.
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Sana Commerce Cloud helped Harrison & Clough automate maintenance and boost efficiency. The company faced issues with manual updates, inaccurate data, and security concerns. With the new platform, th...ey connected their ERP and improved security with advanced technology. Teams now save an hour a day, and customer service calls dropped by 80%. Over 20% of order lines are generated through the web store.
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Sana Commerce Cloud helped Univergomma SpA launch a new B2B e-commerce store. The company needed a user-friendly, secure, and ERP-integrated platform to support complex sales and customer needs. Sana... Commerce delivered real-time pricing, advanced search, and strong security features. Over 90% of orders now happen online. Online sales increased by 11%. The store handles 5,000 orders and 80,000 product searches daily.
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Sana Commerce Cloud helped United Pacific Industries transform their B2B commerce. The company faced challenges with manual order systems and complex product catalogs. Sana Commerce provided a soluti...on with advanced pricing tools, attribute management, and seamless integration with Microsoft Dynamics. United Pacific Industries gained over 1,000 new B2B customers, saw a 20% increase in sales growth, and saved 20-30 minutes per order process. Customer experience and operational efficiency improved significantly.
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Sana Commerce Cloud helped Alliant Power transform their B2B e-commerce. The company faced challenges with outdated systems, manual work, and falling online orders. Sana Commerce integrated with thei...r Microsoft Dynamics NAV ERP for real-time data and pricing accuracy. Alliant Power streamlined operations, reduced manual entry by 100 hours a month, and improved customer experience. Online orders rose to 70%, and revenue grew by 12% in two years.
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Sana Commerce helped Moto Direct switch from Magento to a new B2B web store. Moto Direct needed better integration with Microsoft Dynamics NAV and a faster, easier way for customers to order. Magento... was slow to implement and costly to customize for B2B needs. With Sana Commerce, Moto Direct launched its web store 4x faster and cut implementation costs by 50%. The company saw a 27% lower total cost of ownership and a 4x increase in online export orders.
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Sana Commerce Cloud helped R.I. Schreiber grow their online customer base. Their customer success manager gave personal support and advice. The manager was attentive and focused on ROI. R.I. Schreibe...r saw value in their Sana subscription. The IT director praised the partnership and support.
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