Real-World Case Studies and Customer Success Stories with Sana Commerce

Sana Commerce Cloud helped TreeLocate launch its first e-commerce sales channel in 2018. The Visual Designer let TreeLocate build a... custom web store with drag-and-drop tools. After switching to Sana Commerce Cloud, page load times dropped from 15 seconds to under a second. TreeLocate organized thousands of products with clear labels and photos. The new web store made it easier for customers to buy and boosted online sales.
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Sana Commerce Cloud helped Attach2 Limited launch a web store MVP in three weeks. The platform integrated with Business Central,... automating quoting, order processing, and customer inquiries. Attach2 saved 21.1 hours monthly and shifted 7% of order inquiries to the web store. Real-time pricing and inventory visibility reduced errors and delays. Customers gained confidence with instant access to accurate data.
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Sana Commerce helped KWB automate B2B e-commerce for biomass heating systems. 30% of spare parts orders now happen online, with... adoption rates rising 4–5% monthly. Sales agents reclaimed 3 days per week by reducing manual admin work. Customers use a guided decision tree to select spare parts, improving accuracy and satisfaction. ERP integration ensures real-time pricing and order management. KWB now delivers spare parts faster and bundles tools for added value.
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Sana Commerce helped JENSEN-GROUP launch 15 webstores in 9 months. The new platform reduced order processing time by 30%. Customer... satisfaction improved by 23%. Real-time ERP integration enabled accurate pricing and inventory across all stores. The solution supported multiple languages and regional pricing. JENSEN-GROUP scaled global e-commerce with less manual work and fewer errors.
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Sana Commerce Cloud helped Labelmaster boost daily order processing by 50% while using 20% less staff. The company saw a... 15% increase in shop accounts and a 25% rise in web traffic. Automation features enabled faster order fulfillment and reduced manual work. Labelmaster also achieved a 42% sales surge from a second warehouse and improved checkout speed by 50%. SEO optimization drove product sales from $100 to $5000 per month for key items.
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Sana Commerce Cloud helped Partech, a Norwegian hydraulic components distributor, boost annual revenue by 30%. The new ERP-integrated web store... enabled 90% of new customers to discover Partech online. Migration took just 3 months, improving SEO and web traffic without adding staff. Real-time pricing, flexible payments, and smarter product search made buying easier for customers. The sales team now spends less time on routine questions and more on complex deals.
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K-Rain Manufacturing replaced its Magento e-commerce platform with Sana Commerce, integrating it with Microsoft Dynamics GP. The switch enabled a... 100% increase in web traffic and a 25% jump in sales. The new solution improved efficiency for K-Rain’s small team, allowing easier content management and better SEO. Sana Commerce provided both B2B and B2C portals, supporting complex pricing and real-time inventory data. The platform helped K-Rain meet customer expectations and streamline order management.
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Sana Commerce Cloud helped Atkins & Co. Ltd modernize their B2B e-commerce. They reduced staff needed for phone orders by... 50%. Web store adoption reached 63%. Order returns dropped by 60%. Checkout steps now load 50% faster. Inventory and product management are now seamless and automated. Customers place higher-value orders online and use the web store more often. Promotions and web-only offers drive engagement and sales.
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Sana Commerce helped Claygate Distribution modernize its outdated ERP and web store. After switching to Sana Commerce Cloud, Claygate saw... a 33% increase in monthly sales. The average order value rose by 70%. Phone inquiries to the sales team dropped by 67%. The new system made updates easier and improved stock visibility. Customers now enjoy a faster, more user-friendly online shopping experience.
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Sana Commerce helped Birlea automate order management, boosting efficiency by 85%. Over 85% of orders now go through the online... trade store, up from just 20%. The platform saves Birlea more than 100 hours each month on order entry and communication. Monthly order errors dropped from thousands of pounds to under £100. Birlea’s sales and support teams now focus on business growth, not manual tasks.
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Sana Commerce Cloud helped Harrison & Clough automate maintenance and reduce manual work. The company saw 80% fewer customer service... calls and saved one hour per day for internal teams. 20% of order lines now come through their web store. Real-time inventory and pricing updates improved accuracy and trust. Teams can now focus on customer service and business growth.
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Sana Commerce helped Steel & Tube launch two new web stores in just 90 days. Over 7,000 products are now... available online for customers. The ERP-integrated e-commerce solution lets customers access product info, custom pricing, and invoices 24/7. This digital transformation saved time for internal teams and improved customer convenience. Steel & Tube can now handle disruptions like COVID-19 with features like click and collect. The company plans to keep improving its online services with future upgrades.
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Sana Commerce helped Hummert International launch a new e-commerce web store integrated with SAP Business One. In the first month,... new business sales rose by 25%. The conversion rate doubled and mobile traffic grew by 123%. Customers could now easily search a 10,000+ item catalog, access real-time inventory, and use live chat. The new platform improved efficiency and customer experience.
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JAK Marketing used Sana Commerce Insights to improve online order rates, with 83% of orders now placed online. The team moved... from gut instinct to data-driven decisions, using SCI to track customer behavior and spot gaps in their product catalog. They improved product pages and customer support, leading to a 15% increase in web orders since January. Email response times dropped, and product content for high-value items became richer. SCI helped JAK Marketing understand both online and offline buying journeys, making their business smarter and more efficient.
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Mitsubishi Turbocharger and Engine Europe (MTEE) upgraded its outdated online shop by implementing Sana Commerce integrated with SAP S/4HANA. The new platform... improved web store security, enabled direct ERP integration, and reduced manual updates. Customers now benefit from enhanced self-service features and a modern buying experience. MTEE achieved over 25% cost savings compared to other e-commerce solutions. The transition also encouraged internal teams to adopt new ways of working.
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Sana Commerce Cloud helped Alliant Power boost online orders to 70% and achieve 12% revenue growth in two years. The platform automated... order processing, saving 100 hours of manual entry each month. Real-time ERP integration improved pricing accuracy and inventory visibility. Customers now access a broader selection, with visible inventory expanding from $55M to $275M. The new system enhanced customer satisfaction and streamlined complex aftermarket operations.
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Sana Commerce Cloud helped Univergomma SpA boost online sales by 11%. The new web store supports over 5,000 orders and... 80,000 product searches daily. Customers now get accurate, real-time pricing and a user-friendly interface. ERP integration reduced order errors and saved up to 20 hours per month for internal teams. Enhanced security features protect sensitive data from competitors.
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Sana Commerce Cloud helped United Pacific Industries boost sales by 20%. The company saved 30 minutes per order process after... moving to online orders. Over 1,000 new B2B customers now use their web store. Automation cut manual catalog management time. Detailed product info and Microsoft Dynamics integration improved customer experience. The switch from Magento to Sana Commerce streamlined B2B operations and reduced errors.
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Dôme Deco used Sana Commerce to upgrade their B2B e-commerce platform. Their old system lacked flexibility and marketing features. With... Sana Commerce, they gained better data insights and improved efficiency. The sales team now uses iPads to process orders, making workflows faster. About 15% of orders are placed online, and many customers research online before buying in-store. The new platform also allows targeted promotions for different customer groups.
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Sana Commerce Cloud helped Arizona Fireplaces fix their e-commerce problems. Their old WordPress store failed due to poor integration and... bad customer experience. With SCC, they got real-time ERP integration and a user-friendly web store. Operations became easier and customers were happier. Now, Arizona Fireplaces can grow online and serve more buyers.
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Sana Commerce Cloud helped Domus launch a web store fully integrated with Microsoft Dynamics NAV. Before, Domus only had an... online catalog and manual order processing. With Sana, customers now access real-time pricing, invoices, and product data online. The new system gives Domus a single source of truth and saves time for staff. Customers who use the platform enjoy easy access to personalized information. Domus is now ready for future growth in B2B e-commerce.
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Sana Commerce helped Moto Direct launch a new B2B web store 4x faster than Magento. The switch led to a... 27% lower total cost of ownership and a 50% reduction in implementation costs. Moto Direct saw a 4x increase in online export orders after going live. Customers now access order information online, reducing calls and emails. Seamless ERP integration with Microsoft Dynamics NAV saved time and cut maintenance needs.
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Sana Commerce Cloud helped PALFINGER achieve an 80% web store adoption rate and 85% customer satisfaction. PALFINGER faced challenges with... complex multi-level distribution, pricing consistency, and user management. The new e-commerce platform integrated with PALDESK and SAP, streamlining spare parts ordering and automating real-time pricing. User accounts increased by 200%, and customer service emails dropped as information became accessible online. PALFINGER’s partners now onboard faster and handle repairs more efficiently, boosting productivity and revenue.
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Sana Commerce Cloud helped AOSS Medical Supply save 50-100 hours for their sales team. Before, their old platform struggled with... complex orders and had less than 80% uptime. Sana Commerce Cloud enabled 100% adoption and doubled uptime. The new system removed manual order processing and improved customer satisfaction. AOSS now onboards new facilities faster and plans to add analytics and MRP integration.
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Sana Commerce Cloud helped Sunsit save 50% time per order and boost unique web store buyers by 62% in three years. Sunsit, a luxury... garden furniture maker, moved from an in-house system to SCC to support dealer relationships and streamline operations. The new web store improved user experience, enabled real-time stock visibility, and managed complex pricing and product customization. Webshop turnover share rose by 15%, and Sunsit expanded into new markets, driving growth and efficiency.
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Sana Commerce Cloud helped R. I. Schreiber grow their online customer base. Their customer success manager gave personal support and...advice. The manager was attentive and focused on ROI. R.I. Schreiber saw value in their Sana subscription. The IT director praised the partnership and support.
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