Customer stories

Product Business Settings

Intershop Commerce Suite is popular in Information Technology And Services, Education industries and is widely used by Large Enterprise, Enterprise, and Small Business.

Integrations

E-Commerce Software
Digital Asset Management
CPQ
Conversion Rate Optimization

Intershop Commerce Suite Product Overview

Intershop Commerce Platform is a powerhouse for B2B e-commerce, featuring a composable architecture that offers flexibility and scalability. Businesses can leverage AI-driven insights to enhance customer experiences and accelerate time-to-market. A unique aspect is its clear subscription model, eliminating hidden costs, which simplifies budgeting for enterprises. Intershop's platform is designed for growth, allowing seamless integration with existing systems and adapting to future needs. Recognized by industry analysts, it stands out for its capability to connect and grow businesses in the competitive e-commerce landscape.

How satisfied the customers are with Intershop Commerce Suite use-cases

Reviews

"Our online shop is the heart of everything we do." - Gerard S
"The ability to scale globally is a major priority for our company. The internationalization options and subscription functionality in Intershop Commerce Management B2X are a perfect fit with our business and marketing strategy." - Peyman P

Intershop Commerce Suite Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Intershop Commerce Suite testimonial

Gerard S

Head of E-Commerce

Würth
Our online shop is the heart of everything we do. Testimonial By Gerard S
Intershop Commerce Suite testimonial

Peyman P

Senior Digital Manager International

Brita
The ability to scale globally is a major priority for our company. The internationalization options and subscription functionality in Intershop Commerce Management B2X are a perfect fit with our business and marketing strategy. Testimonial By Peyman P
Intershop Commerce Suite testimonial

Rainer S

Program Manager Customer Experience

TRUMPF
Intershop helps Trumpf to master the digital challenge of customized customer portals. Testimonial By Rainer S
CUSTOMERS TESTIMONIALS
Intershop Commerce Suite testimonial

Gerard S

Head of E-Commerce

Würth
Our online shop is the heart of everything we do. Testimonial By Gerard S
Intershop Commerce Suite testimonial

Peyman P

Senior Digital Manager International

Brita
The ability to scale globally is a major priority for our company. The internationalization options and subscription functionality in Intershop Commerce Management B2X are a perfect fit with our business and marketing strategy. Testimonial By Peyman P
Intershop Commerce Suite testimonial

Rainer S

Program Manager Customer Experience

TRUMPF
Intershop helps Trumpf to master the digital challenge of customized customer portals. Testimonial By Rainer S
 

PBS Holding AG expands collaboration with Intershop and migrates to AI-powered cloud platform - marketscreener.com

PBS Holding AG is expanding its collaboration with Intershop Communications AG by migrating to Intershop's cloud-based Agentic Commerce platform. This strategic move aims to leverage Intershop's AI c...apabilities, including the Intershop Copilot for Buyers, to enhance PBS's digital commerce strategy. The migration supports PBS's focus on international growth and simplifies the integration of newly acquired companies.

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Huisman Equipment B.V. - Manufacturing

Intershop e-commerce platform helped Huisman Equipment B.V. build myHuisman, the first digital service platform in the maritime industry. Huisman needed a global online portal to unify all services a...nd support vessels at sea. The solution was a progressive web app that works online, combines all services, and supports complex organizations. The platform enables servitization, offers a technical library, part shop, and customer support, setting a new standard for the industry.

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Galatea - Wholesale

Intershop Commerce Platform helped Galatea transform its B2B business. Galatea wanted a strong digital sales channel and a B2C-like experience for B2B buyers. The new webshop serves both B2B and B2C ...customers. Galatea aimed to get 80% of orders online within a year. The platform enabled a fast rollout and easy management. Customer satisfaction and new business increased.

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Daily Fresh Food - Manufacturing

Intershop Commerce Platform helped Daily Fresh Food move 98% of orders online. The company needed a digital shop with strong usability and account features. Intershop delivered a scalable e-commerce ...solution with B2C usability and B2B features. The platform integrated with their ERP for real-time pricing and product data. Daily Fresh Food now supports over 600 business customers and continues to grow.

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TECHNOLIT GmbH - Wholesale

Intershop Commerce Platform helped TECHNOLIT GmbH expand its online business in Europe. TECHNOLIT needed a platform that was easy to use, scalable, and secure for multi-country rollout. They chose In...tershop for its strong cloud architecture and ability to integrate partners and resellers. The team used a mix of agile and waterfall methods to launch a minimal viable product. The new online shop went live quickly and started generating revenue right away.

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Würth Group - Manufacturing

Intershop Commerce Platform helped Würth Group create a seamless omnichannel experience. Würth needed to map complex business processes and connect many customer touchpoints. Intershop delivered one ...platform for 43 websites in 37 countries, supporting 14 languages and 8 currencies. The solution integrated with Würth’s IT and enabled online shops, apps, smart shelves, and vending machines. Würth saw above-average e-business sales growth, even during the Coronavirus crisis.

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Intershop Commerce Management: CI Structure Overview

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Peers used Intershop Commerce Suite for engagement management and competitive intelligence

Intershop Commerce Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.13/5 ★

Read Reviews (2)
Analytics

4.19/5 ★

Read Reviews (6)
Custom Reports

3.76/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.13/5 ★

Read Reviews (2)
Analytics

4.19/5 ★

Read Reviews (6)
Custom Reports

3.76/5 ★

Read Reviews (11)

Intershop Commerce Suite Integrations

Intershop Commerce Suite integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.81/5 ★

Read Reviews (8)
Data Export

3.26/5 ★

Read Reviews (1)

Nosto

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Barilliance

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ChannelEngine

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

CELUM DAM

4.3 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cloudinary Digital Asset Management

4.12 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tacton CPQ software

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Intershop Commerce Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Intershop Commerce Suite

Intershop Communications AG News

Partnership
 

PBS Holding AG expands collaboration with Intershop and migrates to AI-powered cloud platform - TradingView

PBS Holding AG is enhancing its collaboration with Intershop by migrating to an AI-powered cloud platform. This move signifies a strategic shift towards leveraging advanced technology for improved efficiency and scalability.

Read more →
Awards
 

Intershop acknowledged as only vendor recognized exclusively in the top-2 tiers, signaling growing strength - TradingView

Intershop Communications AG has been recognized as the only vendor exclusively in the top-2 tiers in the "Paradigm B2B Combine 2025 Digital Commerce Solutions for B2B (Enterprise Edition)" report. The company earned 7 gold and 4 silver medals across 11 of 12 categories, highlighting its leadership in areas like customer service, total cost of ownership, and AI-driven search capabilities. This recognition underscores Intershop's strength in delivering comprehensive B2B e-commerce solutions.

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Company
 

Intershop CEO: 'Second Quarter Was Truly Disappointing' - Job Cuts ...

Intershop Communications AG is facing financial challenges, leading to job cuts primarily in the service sector. The company reported a revenue decline from 19.0 million to 17.2 million in the first half of 2025, with a significant drop in subscription software orders. CEO Markus Klahn cited U.S. tariff policies and project delays as factors. Intershop plans to focus on its new AI-powered e-commerce platform to drive innovation.

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Financial
 

EQS-News: Intershop publishes figures for the first half of 2025

Intershop Communications AG reported its financial results for the first half of 2025, showing a revenue decline to EUR 17.2 million from EUR 19.0 million the previous year. Challenges included weak new customer business and resource-intensive projects. The company reduced its full-year forecast, expecting a 10-15% revenue decline and a negative operating result. Despite these challenges, Intershop highlighted progress in AI initiatives and platform innovations.

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Intershop Communications AG Profile

Company Name

Intershop Communications AG

Company Website

https://www.intershop.com/en/

HQ Location

25 Lusk Street, Suite 210, San Francisco, CA 94107, US

Employees

501-1000

Social

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Financials

PRIVATE