Intershop e-commerce platform helped Wolters Kluwer N.V. boost digital product sales and support multiple countries and languages. The company needed omnichannel capability for all devices. Intershop... delivered two web shops on a single platform with a headless REST API and seamless Bloomreach integration. The solution enabled fast expansion into new markets. Customers reported a better shopping experience and higher ratings after launch.
Intershop Commerce Platform helped Stadium AB grow online sales by 100% year-on-year. Stadium needed to update its e-commerce for future growth and millions of users. The solution included a modern o...mnichannel platform, integrated Solr search, and seamless ERP and PIM integration. The new storefront improved shopping for all devices. Stadium now leads Nordic e-commerce with millions of monthly visitors.
Intershop Commerce Platform helped desivero Srl build a modern e-commerce portal for water and heating systems. The challenge was to drive digital transformation and offer a wide product and service ...portfolio. The solution included order management, product information, and experience management systems. Customers can plan and design their bathroom projects online with expert help. Centralized sales management made it easier to handle over 3,000 products. The platform improved the customer journey and business growth.
Intershop Commerce Platform helped Pierce AB expand internationally. Pierce runs almost 40 online shops in 17 countries. They needed to manage peak loads and integrate their shops with existing IT sy...stems. Intershop provided a scalable platform with a mobile-first approach and seamless integration. Pierce now uses AI and machine learning to improve customer experience and make operations smarter.
Intershop Commerce Platform helped Telekom Deutschland GmbH improve its online shop. Telekom wanted better service quality and easier customer management. They needed to connect many systems like pro...duct databases and CRM. Intershop delivered a platform with strong personalization, transaction management, and high performance. Now, Telekom integrates many systems in one portal and manages marketing campaigns centrally. Customers can quickly find products and services online.
Intershop Commerce Platform helped IGO Promo create a B2C-like shopping experience for B2B buyers. IGO Promo wanted a user-friendly digital shop, seamless integration with ERP and PIM systems, and sc...alable cloud hosting. Intershop delivered features like 'My IGO Promo,' responsive design, and integration with Microsoft Dynamics AX and Stibo Trailblazer. Buyers can now compare products, view past orders, and shop easily on any device. This improved the omnichannel experience for IGO Promo's customers.
Intershop Commerce Platform helped Mister Spex migrate 240,000 products from their old system. The platform enabled virtual shopping with webcam and photo upload. Mister Spex created a consistent exp...erience across smartphone, PC, and offline stores. Integration with Microsoft Dynamics 365 Business Central improved operations. Product Information Management kept data quality high. Personalized promotion pages led to more purchases per visitor.
Intershop Commerce Platform helped Bookspot manage all B2B and B2C sales channels in one place. Bookspot wanted to grow digital sales, connect many online shops, and give customers a full 360° experi...ence. They also needed to improve mobile shopping. The solution was to migrate to the latest Intershop Commerce Platform. This made it easy to add new sales channels and manage them centrally. Bookspot improved personalization and connected with SAP ERP, PIM, CRM, and BI systems. The platform's scalability and easy channel management were key benefits.
Intershop Commerce Platform helped Music Store upgrade its online shop for a better mobile experience. The platform made it easy to manage global shops, languages, and tax rates from one place. Music... Store used Intershop's promotion engine for custom coupons and discounts. The solution supported high user loads and improved marketing. Music Store grew its international business with less programming and lower deployment costs.
CASE STUDY Schmiderer & Schendl Gesellschaft mbH & Co. KG
Intershop Commerce Platform helped Schmiderer & Schendl launch a white-label online shop for Austria. They reused Dusyma’s e-commerce processes and adapted them for local needs. The solution included... a multi-client setup and new payment features for the Austrian market. Schmiderer & Schendl now offer their full product range online and highlight themed product worlds. The platform supports fast market launch and future functional upgrades.
CASE STUDY G.R.E. Grossisti Riuniti Elettrodomestici S.P.A. - Trony
Intershop Commerce Platform helped Trony create a unified omnichannel brand. Trony needed to integrate 15 ERP systems and connect over 200 locations for real-time inventory. The solution managed all ...online orders and optimized logistics for fast delivery. Product information management improved product presentation. Trony launched its online presence in just six months, acting as a single brand across all subsidiaries.
A1 Croatia used the Intershop Commerce Platform to improve its online presence. The company wanted to make complex pricing and offers easier to understand and boost online sales. Intershop helped A1 ...Croatia present tariffs and promotions more clearly and improve the online buying process. The solution included CRM integration and personalized marketing. As a result, A1 Croatia increased online sales and customer satisfaction.
Information Technology and Services Case Studies and Success Stories with Intershop Commerce Suite
CASE STUDY Quadient
Intershop’s composable B2B platform helped Quadient unify its global commerce systems. Before, each country ran its own platform, causing inconsistent user experiences and high costs. With Intershop,... Quadient now has one global platform with a standard user experience. The solution integrates with SAP, Salesforce, and Oracle. A small team manages the platform for all regions. Operations are more efficient and scalable, and new features launch faster.
Intershop Commerce and CDS Partable helped Environmental Solutions Group (ESG) modernize its aftermarket parts ordering. ESG needed to fix a slow, error-prone manual process that caused equipment dow...ntime and lost revenue. The new self-service e-commerce solution uses 2D and 3D models to help users find the right parts fast. This reduced errors and made ordering easier for both novice and experienced users. ESG's customers now get parts faster, and staff spend less time on order support.
Intershop helped MS Schippers build a scalable B2B e-commerce platform. MS Schippers needed to support digital sales in 40 countries and manage localized stores with different pricing and taxes. The ...Intershop solution enabled fast shop launches and seamless shopping across channels. The platform improved process efficiency for customer support and order entry. Customers now use a service portal for billing, repeat orders, and returns, and an app to monitor livestock growth.
Intershop's e-commerce platform helped Dynapac Compaction Equipment AB restructure its IT after a change in ownership. The company needed a fast, efficient B2B after-sales solution. Intershop deliver...ed a fully integrated portal with real-time pricing, stock, and order info. The project launched 14 local webshops in just 6 months. Dynapac now offers better cross- and upselling, improving customer satisfaction and sales.
Intershop provided Williams Lea with a web-based e-commerce supply chain solution. Williams Lea needed a platform to manage sourcing, commissioning, and purchasing of print-related products and servi...ces. The solution integrated with their financial and management information systems. Over 60 customer sites use the platform daily. Williams Lea improved supplier and customer service, increased administrative efficiency, and made business decisions more accurately.
Intershop helped Atlas Copco Industrial Technique AB transform its B2B e-commerce platform. The company faced fragmented systems and inconsistent customer experiences across regions. Intershop's clou...d-based solution unified all regional platforms into one scalable global system. This improved product discovery, customer experience, and sales efficiency. Atlas Copco now manages a vast product catalog and serves customers in over 0 countries and 17 languages.
Intershop's composable commerce platform helped a leading healthcare manufacturer replatform from an outdated online store. The company needed a flexible, modern B2B user experience and seamless inte...gration with their tech stack. They chose Intershop's composable CMS and progressive web app storefront. This solution separated backend processes from the front end, allowing for maximum flexibility. The company earned significant online revenue in just four months after launch.
Intershop Commerce Platform helped Daily Fresh Food move 98% of orders online. The company needed a digital shop with strong usability and account features. Intershop delivered a scalable e-commerce ...solution with B2C usability and B2B features. The platform integrated with their ERP for real-time pricing and product data. Daily Fresh Food now supports over 600 business customers and continues to grow.
Intershop helped KION North America improve B2B productivity with a fast cloud migration. KION North America needed better scalability and agility after poor user adoption with a previous B2B commerc...e solution. In less than six months, DSS Partners migrated them to Intershop’s cloud-based e-commerce platform. Now, 96% of orders are placed online. Daily online orders increased by 15%. Customer satisfaction and operational efficiency improved.
Intershop Commerce Platform and Contentful CMS helped Rijk Zwaan unify its digital content and commerce. The company faced fragmented user experiences and inefficient search across platforms. By inte...grating these solutions, Rijk Zwaan improved content management and streamlined e-commerce operations. The new platform supports users in over 35 countries and boosts efficiency and user satisfaction. Rijk Zwaan now delivers a seamless experience for growers and retailers worldwide.
Intershop e-commerce platform helped Röhm GmbH launch RöhmConnect, a digital B2B customer portal. Röhm needed faster, more transparent, and self-service procurement for its global customers. The port...al gives 24/7 access to procurement data, documents, and shipment tracking. RöhmConnect streamlines recurring tasks and improves both customer and internal team experiences. The solution supports digital innovation while keeping Röhm’s personal service strong.
Intershop Commerce Platform helped Xerox upgrade their e-commerce system. Xerox needed a new sales channel and better customer loyalty. The new website used advanced search and one-page checkout. The... project finished on time and on budget. Xerox saw a 30% increase in average order value. The platform went live in just 4 months.
Intershop Commerce Platform helped SPINNER GmbH launch a B2C-like online shop for their B2B customers. The goal was to boost reach, brand visibility, and process efficiency. SPINNER increased new onl...ine leads by 400 percent in one year. Order entry effort dropped by 90 percent. They created over 3,500 new product images for the shop. The platform enabled fast project delivery and supported international business growth.
Intershop e-commerce platform helped Huisman Equipment B.V. build myHuisman, the first digital service platform in the maritime industry. Huisman needed a global online portal to unify all services a...nd support vessels at sea. The solution was a progressive web app that works online, combines all services, and supports complex organizations. The platform enables servitization, offers a technical library, part shop, and customer support, setting a new standard for the industry.
Intershop Commerce Platform helped Teka launch a B2B online shop in just three months. Teka wanted to boost customer satisfaction and make ordering easier for B2B buyers. The new platform reduced rou...tine work for sales and call center teams. Customer feedback has been positive. Teka aims to generate up to 20% of total revenue through digital channels.
Intershop helped Häfele SE & Co KG expand into new global markets. Häfele needed a standardized B2B commerce platform for international growth and local market needs. Intershop delivered a central e-...commerce solution with strong localization and integration features. Häfele now runs 38 online stores worldwide with personal B2B accounts and self-service tools. The platform integrates with many IT systems and offers smart product search and suggestions.
Intershop Commerce Platform helped Würth Group create a seamless omnichannel experience. Würth needed to map complex business processes and connect many customer touchpoints. Intershop delivered one ...platform for 43 websites in 37 countries, supporting 14 languages and 8 currencies. The solution integrated with Würth’s IT and enabled online shops, apps, smart shelves, and vending machines. Würth saw above-average e-business sales growth, even during the Coronavirus crisis.
Intershop Commerce Platform helped Incitec Pivot Fertilisers build a modern B2B portal. The company needed a unified brand experience and stronger digital B2B business to compete globally. The new pl...atform supports market-specific needs and flexible pricing. Incitec Pivot Fertilisers now offers efficient processes and better customer focus for its network of over 200 business partners and agents.
Intershop Commerce Platform helped FRAISA build a new webshop for B2B customers. FRAISA needed to replace their old webshop to meet modern technology needs and support digital processes. The new plat...form is easy to use and lets customers order quickly. It has better product search and catalog features. Technical advisors now spend less time on admin work and more time helping customers.
Intershop e-commerce platform helped elero GmbH launch a digital B2B customer portal. The challenge was to support specialist dealers with efficient ordering and up-to-date data. The solution include...d a portal with anywhere access, a custom user experience, and a product configurator. Dealers can now order anytime, reducing phone support. Integration with ERP and PIM systems improved process efficiency.
Intershop Commerce Platform and Intershop Order Management helped Nice S.p.A. transform its digital commerce. Nice unified its multi-brand catalog into one e-commerce platform. The solution improved ...navigation, search, and product discovery for B2B and B2C customers. Flexible ordering options and real-time stock visibility made operations smoother. Integration with global ERP and CRM systems enabled scalable growth across 100+ countries.
Intershop Commerce Platform helped Groupe Paredes SA launch a new B2B online shop in the Microsoft Azure cloud. Paredes wanted to improve customer satisfaction, boost its brand, and increase sales. T...he new digital sales channel offers advanced B2B features like approval workflows and tiered pricing. Paredes now delivers better customer service and a stronger customer experience. The company aims to grow online sales and saw a higher average basket value in the first pilot phase.
Intershop e-commerce platform helped Highline Warren launch a scalable online store for automotive products. The old system limited growth and lacked self-service features. The new solution improved ...product visibility and added self-service tools. Highline Warren now offers over 4,500 items online with an 'Amazon-like' experience. The company saw a 22% increase in new online customer registrations in just six months, surpassing their initial 10% growth goal.
Intershop e-commerce platform helped RAJA Group build a seamless digital experience for packaging solutions. RAJA needed a reliable, scalable platform to support international growth and fast order p...rocessing. Intershop and partner Datasolution delivered a solution with tailored catalogs and personalized packaging options. The new platform went live in France in nine months, with other countries following soon after. RAJA now serves over two million customers across Europe with improved efficiency and customer satisfaction.
Intershop Commerce Platform helped De Stiho Groep B.V. digitize its B2B sales channel. The company wanted to improve customer satisfaction and efficiency in the construction industry. Intershop deliv...ered a modern B2B online shop with omnichannel features and digital self-services. The solution integrated smoothly with existing IT systems. Stiho saw higher customer satisfaction and a seamless buying journey across all channels.
Intershop Commerce Platform helped Martin & Servera launch a new B2B online shop. The company wanted a fast, comfortable, and personalized shopping experience for its restaurant and catering customer...s. Intershop delivered a B2C-like experience with strong B2B features and easy IT integration. E-commerce now makes up 70% of Martin & Servera's business. The platform also supports voice commerce for easy ordering.
Intershop helped VBH transform its traditional business with digital solutions. VBH centralized customer data and improved mobile commerce using Intershop. The company enhanced product data managemen...t in PIM and ERP systems. A new scanner app made ordering easier and faster. All B2B processes now run on one platform. This led to better customer experience and higher efficiency.
Intershop Commerce Platform helped E/D/E launch SHOPcloud360, a digital e-commerce solution for the industrial supply sector. E/D/E needed a scalable platform for its member companies, seamless integ...ration with ERP and procurement systems, and better product search. Intershop delivered a composable commerce architecture with API-first design, advanced AI tools, and the Integration Hub. This enabled E/D/E to manage millions of products and operate multiple online shops efficiently, tailored to the needs of wholesalers.
Intershop Commerce Platform helped Galatea transform its B2B business. Galatea wanted a strong digital sales channel and a B2C-like experience for B2B buyers. The new webshop serves both B2B and B2C ...customers. Galatea aimed to get 80% of orders online within a year. The platform enabled a fast rollout and easy management. Customer satisfaction and new business increased.
Intershop Commerce Platform helped Heutink Primair Onderwijs B.V. replatform their e-commerce system. Heutink wanted to stay relevant and improve customer experience. They migrated during a busy peak... season. The new platform offers a personalized portal for different customer types. It integrates with CMS and marketing tools. Intershop solved performance issues on time, supporting Heutink's growth in wholesale educational supplies.
Intershop Commerce Management 7.9 helped Papier LIEBL modernize its online shop. The company wanted to connect its commerce core and ERP system, improve SEO, and add system house services online. The... solution included a responsive design and a new ERP interface. Major customers can now have up to 600 user profiles and custom workflows. Page load times improved for over 200,000 products.
Intershop Commerce Platform helped Isero IJzerwarengroep B.V. replace its outdated web shop. Isero wanted to map the full customer journey and boost satisfaction and loyalty. The new platform runs on... Azure and fits into Isero’s IT structure. Customers now enjoy an omnichannel experience and a digital portal with self-service options. Isero has 67 branches, over 1,000 employees, and 176 million euros in turnover.
Intershop Commerce Platform helped Bürklin GmbH & Co. KG launch a new online store. Bürklin wanted to boost its digital presence and make shopping easier for customers. The new store offers a digital... customer portal with self-service tools, fast loading, and easy navigation. Customers can track orders, manage watch lists, and access order history 24/7. Bürklin aims to increase online sales and improve how customers find products.
Intershop Commerce Platform helped midocean upgrade its B2B online shop. The company needed better performance and scalability to support over 10,000 resellers and growing order volumes. Intershop’s ...solution delivered a modern cloud-based platform with advanced B2B features. After launch, midocean saw website performance improve by over 40%. Webshop conversion rate increased by 15%. The new platform supports complex international B2B needs and boosts customer satisfaction.
Kruitbosch used the Intershop Commerce Platform to replace its old ordering system. The goal was to improve collaboration with over 2,500 dealers and support multiple brands. The new online portal la...unched in 2018. By the end of that year, almost 90% of all orders came through the portal. The solution integrated with their ERP and offered B2B and B2C features. This led to better customer satisfaction and higher sales.
Intershop Commerce Platform helped Gebrüder Limmert AG relaunch its B2B online shop. Limmert needed a powerful e-commerce solution for 1.3 million products and a user-friendly, mobile-ready website. ...The platform delivered extended shop features, customer-specific pricing, and real-time ERP integration. Limmert also launched an app for easy re-ordering by barcode scan. The new system supports long-term business growth and better customer service.
Intershop helped Grupo Electro Stocks upgrade their e-commerce platform to version 7.10. The company faced pressure from competitors and needed to modernize their digital presence. The new platform i...mproved usability and navigation for B2B buyers. Grupo Electro Stocks integrated punchout catalogs and product configurators. They expanded their product references to over 130,000. The upgrade led to increased revenue and growth in online sales.
Intershop Commerce Platform helped Bunzl Australasia move to a new, mobile-friendly platform. The migration took 4 to 6 months and covered B2B and B2C customers. Bunzl expanded its product set to abo...ut 30,000 items. The new platform improved user experience with better search and catalog filters. Intershop Managed Services lowered support and operating costs. Real-time analytics now track customer data accurately.
Intershop helped Gustav Ehlert GmbH & Co. KG move from Magento to a new digital commerce platform. The company wanted a single digital channel for procurement and a consistent brand experience. Inter...shop provided out-of-the-box features and deep ERP integration. The solution manages over 85,000 price lists and 750 suppliers. Gustav Ehlert now connects PIM and business intelligence tools for better operations.
Intershop Commerce Platform helped Soennecken eG create a new shop platform for its members and end customers. The challenge was to merge three shop systems into one, meeting the needs of nearly 300 ...distributors. The solution used AI-powered search, flexible product assortment management, and a scalable, cloud-based design. The new platform supports large data volumes and is easy to expand. Soennecken now offers a modern, unified shopping experience for office and home office products.
Intershop Commerce Platform helped TECHNOLIT GmbH expand its online business in Europe. TECHNOLIT needed a platform that was easy to use, scalable, and secure for multi-country rollout. They chose In...tershop for its strong cloud architecture and ability to integrate partners and resellers. The team used a mix of agile and waterfall methods to launch a minimal viable product. The new online shop went live quickly and started generating revenue right away.
SureWerx selects Intershop to enhance purchasing experience for distributors with simplified product discovery and expanded self-service options - PR Web
SureWerx chooses Intershop to improve distributor purchasing by making product discovery easier and expanding self-service options.
