SupportYourApp Overview

SupportYourApp distinguishes itself in the customer experience management landscape by offering ISO-certified customer support outsourcing services to over 250 companies globally. It provides support in more than 60 languages, ensuring accessibility and reach in diverse markets. The service operates 24/7, allowing businesses to maintain uninterrupted customer interaction, crucial for enhancing customer satisfaction and loyalty. A key advantage is the omnichannel support, enabling seamless communication across various platforms, which is vital for businesses aiming to provide cohesive customer experiences. Additionally, SupportYourApp emphasizes security, addressing data protection concerns that are paramount in today's digital age. This combination of multilingual capability, round-the-clock service, and robust security makes SupportYourApp a competitive choice for businesses looking to optimize their customer support functions.

Use Cases

Customers recommend Advertisement, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using SupportYourApp.

Other use cases:

  • Proposal & Quote Management
  • Lead Qualification
  • Contract Management
  • Sending & Publishing Communications
  • Training & Onboarding
  • Customer Feedback Management
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SupportYourApp.

Other priorities:

  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

SupportYourApp Use-Cases and Business Priorities: Customer Satisfaction Data

SupportYourApp works with different mediums / channels such as Phone Calls. E-Mail. and Social Media.

SupportYourApp's features include Personalization, and Calculator. and SupportYourApp support capabilities include Phone Support, Email Support, 24/7 Support, etc. also SupportYourApp analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Handpicked team is trained up to in-house standards of the world s leading brands is augmented by modern proprietary support tools...." Peer review

SupportYourApp, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SupportYourApp provides 24/7 outsourced customer service in over 60 languages with expert teams. Services include email, chat, and voice support, and the company holds ISO certification.

Popular Business Setting

for SupportYourApp

Top Industries

  • Retail
  • Computer Software
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Small Business

SupportYourApp is popular in Retail, Computer Software, and Information Technology And Services and is widely used by Large Enterprise, and Small Business,

Comprehensive Insights on SupportYourApp Use Cases

What solutions does SupportYourApp provide for Helpdesk Management?

What solutions does SupportYourApp provide for Social Media Management?

How can SupportYourApp enhance your Proposal & Quote Management process?

How can SupportYourApp optimize your Lead Qualification Workflow?

16+ more Business Use Cases

76 buyers and buying teams have used Cuspera to assess how well SupportYourApp solved their Customer Experience Management needs. Cuspera uses 606 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Case Studies

Computer Software

CASE STUDY Skylum, Inc.

SupportYourApp helped Skylum, Inc. improve their customer support. Skylum's Vice President said other companies could not match the support level. SupportYourApp provided outsourced customer support ...services. This allowed Skylum to focus on their business goals. The customer praised SupportYourApp as a 'godsend.'

Frequently Asked Questions(FAQ)

for SupportYourApp

What is SupportYourApp used for?

SupportYourApp is a Customer Experience Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Advertisement, Helpdesk Management and Social Media Management .

What are the top features of SupportYourApp?

Personalization, Calculator are some of the top features of SupportYourApp.

Who uses SupportYourApp?

SupportYourApp is used by Retail, Computer Software and Information Technology And Services among other industries.

What are SupportYourApp alternatives?

Retently, Genesys Cloud, Oracle Advertising And Customer Experience (CX) and Tenfold are popular alternatives for SupportYourApp.

Where is SupportYourApp located?

SupportYourApp is headquartered at 1007 North Orange Street, 4th Floor, Suite 122, Wilmington, DE 19801, USA..
lightning

Peers used SupportYourApp for advertisement and helpdesk management

SupportYourApp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.62/5 ★

Read Reviews (5)
Analytics

4.27/5 ★

Read Reviews (18)
Custom Reports

4.26/5 ★

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.62/5 ★

Read Reviews (5)
Analytics

4.27/5 ★

Read Reviews (18)
Custom Reports

4.26/5 ★

Read Reviews (38)

Software Failure Risk Guidance

?

for SupportYourApp

Overall Risk Meter

Low Medium High

Top Failure Risks for SupportYourApp

SupportYourApp, Inc. News

Customer

From Job Opening to Job-Ready in Just 10 Days: SupportYourApps Recruitment Win for Cocoatech

Cocoatech, a California-based app developer, engaged SupportYourApp to fill two specialized rolessocial media and fraud/payment specialistsdue to lacking internal HR resources. SupportYourApp managed candidate sourcing, screening, interviews, onboarding, and security training. Both positions were filled and candidates job-ready within 10 days, demonstrating SupportYourApps rapid recruitment process outsourcing capabilities for tech firms.

Partnership

SupportYourApp, Welcome to IT Ukraine Association - "IT Ukraine"

SupportYourApp joined the IT Ukraine Association, a group for IT companies in Ukraine.

SupportYourApp, Inc. Profile

Company Name

SupportYourApp, Inc.

Company Website

//supportyourapp.com

HQ Location

1007 North Orange Street, 4th Floor, Suite 122, Wilmington, DE 19801, USA.

Employees

1001-5000

Social

Financials

SEED